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We provide eCommerce websites and partners with Shopify, graphic services for logos, business cards, and mailers. We also create email templates, social media headers all complete to provide matching marketing for your business across all platforms. We supply web consulting and will provide free web analysis of your current site. We're easy to work with. Simply fill out our online form, we develop proposal of service for your review describing every aspect, timeline and expected costs. Once accepted we will guide you through easy next step process. We use multiple WordPress access management apps and provide you with periodical reports for backups, updates, malware virus monitoring. Easily setup professional domain email addresses and private, secure file FTP transfers.
“They listened to us and helped us come up with a great solution.”
Mar 15, 2019
Chief Programing Director, My House Radio FM
James Hall
Verified
Arts, entertainment & music
New York City, New York
1-10 Employees
Phone Interview
Verified
Marketcom123 built a WordPress website that allows to broadcast music from around the world and keep track of the music that is being played. The website also enables users to communicate with GIF animations.
The website got rave reviews and set a new standard for broadcast sites. Marketcom123 exceeded all expectations, while their expertise and excellent communication skills helped them establish a smooth and effective process.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the chief programming director at My House Radio FM.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Marketcom123?
We wanted to create a global broadcast station, but we didn't know where to start. We needed a vendor to help us develop our website.
SOLUTION
What was the scope of their involvement?
They guided us through the whole process. We wanted to be able to broadcast the music from around the world. Marketcom123 built a WordPress website that allows us to have control over the music that is being played. We can also update our blog. The site has a chat feature that enables users to communicate with GIF animations and upload little clips. Users can also talk to each other privately.
What is the team composition?
We mostly worked with Glen (Owner, Marketcom123), who had a team underneath him.
How did you come to work with Marketcom123?
I've known Glen for a long time. He helped us with another radio station, and we liked the quality of his work.
How much have you invested with them?
We spent about $6,000.
What is the status of this engagement?
We worked together from August 2016–January 2017.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We've received a lot of compliments on the website. It functions exactly the way we expected, so our in-house team is also very happy. Marketcom123 has set a new standard for broadcast sites by creating a feature that makes it possible to communicate with imagery.
How did Marketcom123 perform from a project management standpoint?
They did everything they said they would and stayed within our budget. We had a portal where we could log in and see what was going on with the project, so it was a very smooth process.
What did you find most impressive about them?
They listened to us and helped us come up with a great solution. They were very direct and honest with us upfront, so we could make an informed decision.
Are there any areas they could improve?
No, they met all of our needs.
Do you have any advice for potential customers?
Trust them and have regular communication.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"We're very happy with the website."
Schedule
5.0
On time / deadlines
"They delivered everything they said they would."
Cost
5.0
Value / within estimates
"The cost was very reasonable. Some other companies we interviewed had much higher rates, but their prototypes were not nearly as good."
Willing to Refer
5.0
NPS
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