Mantreza Technologies Private Limited

BACKGROUND

Please describe your company and your position there.

I'm the Senior Business Analyst at Hyundai Engineering & Construction.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mantreza Technologies Private Limited?

Once we tested their technical competency, we felt confident that their skills aligned with our needs. Mantreza developed an iOS/Android app that allows customers to learn more about travel destinations. 

What were your goals for this project?

The goal of the project was to give a total online experience to the travel industry and also to make there services & experience much better.

SOLUTION

How did you select Mantreza Technologies Private Limited?

After proposing our idea to Mantreza, we discussed the app with the technical team, and they gave us a quote. We then presented them with a demo and development plan, which their project manager used to establish regular milestones.

Describe the project in detail.

The app features two modules: a customer side and agent side. After registering, customers can view a detailed list of available agents on the home screen. They can then select a agent exchange information, and interact with them (e.g., chat, photo, video).

Agents must also sign up to act as local guides. They submit their personal details and payment information through the app for an admin to approve. Once they join the agents network, they’re free to accept or deny guide requests from customers.

Other functionalities include voice messaging, document sharing, and location sharing. Mantreza also integrated a payment system along with a rating system so that customers could rate each user.

What was the team composition?

They assigned a Project Manager, two full-stack developers, a tester, an Android/iOS developer, and a database administrator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The whole travel automation tool worked very well for our project. It gave us so many things that can be accessible remotely and can also tackle the problems faced by the visitiors on the go.

How effective was the workflow between your team and theirs?

Their technical team is hardworking, and they suggested ways to improve our project model to make it more efficient. I was most impressed by their input and fast replies.

What did you find most impressive about this company?

The amount of exposure they have into the automation & business development is top notch. They have catered there services in various industries. They are always excited to work on something new. Customer support is what we would say the best in Mantreza.

Are there any areas for improvement?

Budget was a bit an issue in the beginning but according to the quality of work it was worth it.