Mannya Techno Solutions Inc

BACKGROUND

Please describe your company and your position there.

Champion info metrics is a sales and marketing company. We are experts in Healthcare and technology data set solutions. Salesforce administrator handle the end to end process of the internal and external salesforce project.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mannya Techno Solutions Inc?

To map and track sample and count requests from customers go get the feedback management system to automate segment and track the lead generation based on different domains.

What were your goals for this project?

To get the solution on the challenges identified by champions group and have a user friendly environment for all the users for a smooth business transactions.

SOLUTION

How did you select this vendor?

The partners were referred by salesforce based on there previous achievements. Which was finalized in the board meeting.

Describe the project in detail.

The overall project was designed into three phases for CRM. Phase-1: To convert current classic system to salesforce Lightning Sysytem. Phase-2: Customize the current system with counts request management, feedback management, invoice management,. Phase-3: Integrated with project central, Docu sign, connect wisse. To implement Pardot automation we give access to our website to create and implement tracking codes and cache for proper tacking activities. Currently we ran all our customer data through spread sheets. And sending emails to customers is difficult to us. So we decide to implement an automation tool to overcome all these issues. Mannya gave a better solution to us. My roll in this project is Salesforce Administrator. Mannya suggest to create a responsive landing pages and email templates to improve the lead management system.

What was the team composition?

The project was involved with a Project manager, senior Business analyst, Senior salesforce developer, Pardot specialist along with 3 team members including tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results were as expected with user friendly environment, fully automated with the overall satisfactory feedback.

How effective was the workflow between your team and theirs?

The gelling between Champions group and Mannya techno solutions, is the strength to run the project successful with the expected out comes. We use JIRA for project management.

What did you find most impressive about this company?

Their team is well organized, communicates well, and gets things done.

Are there any areas for improvement?

Did not come across any such kind of situations.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of MR Sanghavi. We deliver an array of products and services with the aim of assisting Pharmaceutical, Biotech and Fine-chemical industries along with Industrial institutions and universities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mannya Techno Solutions Inc?

I was looking for a multi pages Quote PDF generation with the access to edit for every customer with the Salesforce Professional edition many Consulting partner did not turn back, Today because of Mannya Techno Solutions, Mr Sanghavi could generate 1000's Pages along with Quote, and do the smooth Business Transactions.

What were your goals for this project?

As a CEO the business my primary challenge was to digitalize the whole process happening at MR Sanghavi & CO, the process include multi pages of quatation generation along with technical specification of the product to changes customer to customer, terms and conditions and annexures. As Mannya Techno Solutions Provided a user friendly solution which as overcomes all the challenges.

SOLUTION

How did you select this vendor?

Salesforce refer Mannya Techno Solutions and another company. In discovery call Mannya team explain there use cases. From MR Sanghavi my Sales Manager and me involved in selection process. We consider two things here to choose our Implementation Partner one is our requirement solution with in the time line and budget and another one is budget. Mannya Techno Solutions meet both the factors.

Describe the project in detail.

As a CEO the business my primary challenge was to digitalize the whole process happening at MR Sanghavi & CO, the process include multi pages of quatation generation along with technical specification of the product to changes customer to customer, terms and conditions and annexures. As Mannya Techno Solutions Provided a user friendly solution which as overcomes all the challenges

What was the team composition?

There was a team of 4 Master minds. One Project manager, One Salesforce Developer, One Business Analyst and One Tester.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Recently Implemented and the business transactions are in process.

How effective was the workflow between your team and theirs?

Mannya Techno Solutions as a well organized project implementation pla. The coordination between Manny and MR Sanghavi where the implementation successful.

What did you find most impressive about this company?

To work with mannya is the best opportunity, the way the team consult is really well structured and organized, the main strength of Mannya is the consulting part, to be more detailed Mannya Techno Solutions majorly work on the implementations with the master brains and get the solutions for impossible, and make the end users life ease, they Negotiate very reasonable on commercials, on the whole they are the Niche Salesforce Implementation Partner, Thanks Mannya Techno Solutions and keep up the Good Work.

Are there any areas for improvement?

Nothing at the moment. There's always ups and downs but we worked together to remedy the problems that come up.

BACKGROUND

Please describe your company and your position there.

I am Customer experience Head

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mannya Techno Solutions Inc, and what were your goals?

Salesforce Implementation

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on The Known persons reference

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sales cloud and Service Cloud

How many people from the vendor's team worked with you, and what were their positions?

4 persons

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was a good learning experience to work with Mannya Techno Solutions Inc.

Describe their project management style, including communication tools and timeliness.

Excellent in Scoping , Proper Communication and On time Deliverables

What did you find most impressive or unique about this company?

Commitment on Work

Are there any areas for improvement or something they could have done differently?

Excellent service

BACKGROUND

Please describe your company and your position there.

Manufacturing and marketing unit for Medical Devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mannya Techno Solutions Inc, and what were your goals?

For implementation of Sales Force application for sales team for more better and planned sales approach.

SOLUTION

How did you select Mannya Techno Solutions Inc and what were the deciding factors?

Recommended by Sales Force for the implementation as it was their preferred partner for the same.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Sale Force implementation with customisation

How many people from the vendor's team worked with you, and what were their positions?

The front end team lead by Santosh, Balaji and back end team with Vijay, Ranga etc. Very nice team to work with.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Very nice front end and back end team. Customizations were done nicely to match our requirements.

Describe their project management style, including communication tools and timelines.

unique styles to understand the requirement and proposes the best possible solutions

What did you find most impressive or unique about this company?

They are process-driven, and they make sure to find the right solutions.

Are there any areas for improvement or something they could have done differently?

Nothing much about it...