What evidence can you share that demonstrates the impact of the engagement?
The blogs they generate have seen continued success. For our 2019 fiscal year, our blogs had reached 5.6 million views per year. Our numbers just keep going up, so in this past year, we were at over 9 million views. While we’re no longer working with Manifest, they definitely set us up for success. They helped us launch our online content in a very professional way.
How did Manifest perform from a project management standpoint?
They were excellent on this front. They were very hands-on and had an excellent approach to project management. We even won an award from the Content Marketing Association. We talked via daily phone calls and Trello, which we used to track project progress.
What did you find most impressive about them?
While there was a lot of turnover during the 4 years of our partnership, they maintained a good grasp of our goals and worked to get us the right people. If an important teammate left the company, they were careful to make sure to bring someone else on the account who could fulfill our needs.
They’re also incredibly creative and innovative. They pushed us to look for new ways to do things, which kept us in line with everybody else across the country.
Are there any areas they could improve?
No, not really. They aren’t the cheapest, but their delivery was exceptional. Our overall experience was very good.
Do you have any advice for potential customers?
We worked hard to get to know them to foster a real, long-term partnership. We didn’t just give them work to complete; we welcomed them to get to know what we do.