What evidence can you share that demonstrates the impact of the engagement?
We really wanted the beta app to be functional and testable, which they more than accomplished. We’ve heard so many stories of how beta apps can be glitchy, but we’ve had no glitches at all for months on end. The app is fully functioning and we don’t receive any complaints because the foundation is built really well. Even from day 1, all of the feedback has been positive and impressed that it’s a beta app. They did a really good job.
How did Mango Projects Inc. perform from a project management standpoint?
They have a good workflow — it is nice to manage the project with them. There’s so many stories about how things can go wrong in developing an app, but that never happened with us. Nothing is ever delayed and it’s been smooth. We use Asana to manage the project. All of our deadlines have been met and they’ve been very involved in managing the project between our teams.
Our tech partner has a very high standard for communication through GitHub and recording what’s been done, so that’s one area of project management that could have been improved.
What did you find most impressive about them?
They’re just great people to work with. When a situation came up where someone from the team could no longer work on the project, and they instantly filled the role — we didn’t skip a beat and the team was never compromised. Their ability to manage the project is just great and we appreciate that aspect. They’re also really great, technically speaking.
We never have to worry about how they’re running their team and the workflow never gets delayed. We can be certain that the deadline will be hit within a reasonable plus or minus amount of time, as compared to month-long delays from other vendors. Even if something comes a day later than the deadline, they explain why and it’s always completely fine.
Are there any areas they could improve?
The only thing would be the point about documentation through GitHub for our tech partner. It also would have been our tech partner’s preference to build the product on Django, but they weren’t very familiar with it so we went with Laravel, which we were completely fine with.