We help make the world better with well-crafted software.
Working with us is like having a reliable partner you can work with in tandem, as any digital transformation success is built on the foundation of mutual understanding and trust. Our strength comes from a careful act of balancing quality with delivery time, depending on your business goals and needs.
We can help you with:
➊ Consulting & Workshops
When you want to digitally transform your company, you should never walk alone. Let's walk through it together. We strive to bring the real value that exceeds any investment you might commit in the process. We have plenty of aces up our sleeves, including:
UX discovery & product design workshops,
Business feasibility studies or initial research,
Prototyping of possible software solutions,
Quick-yet-promising AI prototypes.
➋ Custom software development
Custom-made software lets you stand out from the market, giving you an edge and, in consequence, provides your business with unique advantages. We specialize in:
Rapid prototyping, testing the waters
MVPs, validating the business value
Digital transformation, augmenting business processeses with technology
Integration services, connecting custom-made software and existing services to create business value
Packaged Business Capabilities, composing them with services that you already use
Cloud development and DevOps, shortening time-to-market
➌ Team augmentation
We excel in providing companies with small teams that have already worked together in the past, getting things done faster, at the same time keeping costs at bay with minimal overhead on the management.
Our company culture also empowers tapping into additional areas of expertise from outside your dedicated team.
You can trust us to solve the right problems with the right tools.
Makimo offers competitive pricing, with project costs ranging from $10,000 to $50,000 for various engagements. Clients appreciate their value for cost, responsiveness, and quality, suggesting they provide strong ROI for custom software development and consulting services.
Some clients suggested that Makimo could expand their range of services and include more roles such as UI/UX designers for mobile apps. This would allow them to handle more diverse project requirements in-house.
Cost-Effective Solutions
Several reviews mention that Makimo offers good value for cost, providing high-quality services at competitive prices. This has been a deciding factor for many clients in choosing Makimo over other vendors.
Flexibility and Adaptability
Makimo is noted for their flexibility in scaling teams and adapting to changing project needs. They efficiently adjust their resources and timelines to meet the evolving requirements of their clients.
Strong Customer Orientation
Makimo’s customer-oriented approach is highly appreciated. They use clear, non-technical language to explain complex concepts and ensure that client requirements are accurately understood and met.
Positive User Feedback
Projects completed by Makimo have received positive feedback from end-users, indicating that the solutions they develop are not only technically sound but also user-friendly and effective in real-world applications.
Proficiency in Various Technologies
Makimo’s team is proficient in a wide range of technologies, including HTML5, MongoDB, Docker, and various APIs. This versatility makes them a valuable partner for diverse and technically complex projects.
Makimo provides development support for a business consulting agency. The team assists the client on various custom software development projects.
With Makimo's help, the client has been able to complete their projects on time. The vendor gels seamlessly with the internal team, allowing for a smooth and collaborative workflow. Moreover, they're very professional — they always deliver top-notch and timely outputs without exceeding the budget.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I'm an executive at a consulting agency
Describe what your company does in a single sentence.
Custom software development
management consulting
strategic technology consulting
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Makimo to accomplish?
Join a project midway through and pick up core development activities
SOLUTION
How did you find Makimo?
Referral
Why did you select Makimo over others?
Good value for cost
Referred to me
Company values aligned
What was the size of Makimo’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The Makimo team joined in seamlessly, getting up-to-speed quickly on work done to date, taking time to understand the primary goals of the project, and sharing insights and recommendations. Working in two-week sprint formats with an active backlog list, as well as changing priorities from the client, they were highly responsive and helped to ensure productive deliverables each sprint.
They aligned well with our UX team and were able to work together both efficiently and collaboratively - which makes every creative process better! They were incredibly supportive during go-live, flexing to meet local scheduled and ensure the whole team was part of the support activities.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Hit deliverables deadlines
Client Satisfaction
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Makimo had technical resources who rolled up into our PM; this worked well with our use of Slack and weekly Zoom meetings to complete the reporting cycles. They are highly responsive and the overall team sets solid expectations for availability, time away, etc.
What was your primary form of communication with Makimo?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
Their team is great to work with. True custom app dev resources who like to push the envelope with what they can build - which is exactly what we needed. The ability to balance creativity, development and client budget is an art - and with this join team, including dev resources from Makimo, we nailed it!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"They are just so great to work with - a perfect fit for what we needed!
Frontend Development for Software Development Company
Custom Software Development
$10,000 to $49,999
Feb. - Apr. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had the desire to complete quality projects."
Jul 14, 2021
Project Manager, CSHARK
Marcin Kowalski
Software
Warsaw, Poland
201-500 Employees
Online Review
Verified
Makimo supported a software development company in developing a custom software solution for their customer's startup business. The team managed the platform's frontend development.
Thanks to Makimo's engagement, they successfully delivered all the user stories in a timely manner. As a result, the end client utilized the platform and received excellent feedback from the users. Their dedication, passion, and honesty in completing the project stood out in the collaboration.
The client submitted this review online.
BACKGROUND
Introduce your business and what you do there.
I am a Project Manager in CSHARK.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with MAKIMO?
We were delivering to our Client a complex platform solution for his new Startup business. MAKIMO
supported us with his expert knowledge and the application frontend development.
SOLUTION
What was the scope of their involvement?
They supported us in the development of the frontend part of the MVP platform. They built it from
scratch. They have been provided with product design wireframes and a little guidance of ideas
but not much technical guidance.
What is the team composition?
The main contact point was Krzysztof. He had a team, including the Delivery Manager and frontend developers.
How did you come to work with MAKIMO?
We both are the SODA members Software Development Association Poland and we have met over
there.
What is the status of this engagement?
We worked together from February 2021–April 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
All the user stories were delivered. There were no major delays in delivery. Currently, the platform is
being productionized by the Client and getting positive user feedback.
How did MAKIMO perform from a project management standpoint?
They had the desire to complete quality projects. There was complete transparency throughout the
entire project. They were transparent across the entire project and have been using Jira and Slack for
project management and communication purposes.
Are there any areas they could improve?
There’s not much I’d suggest they could improve. Every project has corrections and improvements. It
is important to find them out and implement them.
Do you have any advice for potential customers?
I recommend MAKIMO as a partner to deliver complex projects.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Education Platform for Technology Consulting Firm
Custom Software DevelopmentMobile App DevelopmentWeb Development
$10,000 to $49,999
May 2019 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Compared to external developers I’ve worked with in the past, the quality of code delivered by Makimo is very high."
Apr 20, 2020
Owner & CEO, 233 Analytics
Chris Thompson
Business services
Nashville, Tennessee
1-10 Employees
Phone Interview
Verified
Makimo rebuilt a digital distributed learning platform as a JavaScript app for elementary classrooms alongside a tech consulting firm. Using an existing POC, they cleaned the code and made it scalable.
Makimo’s code arrives with few bugs and thorough documentation, making it easy for the client to implement. The ongoing partnership is marked by direct communication, open conversations, and a high level of responsiveness. Their ease to work with stands out.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner and CEO of 233 Analytics. We’re a technology consulting firm that does a lot of bespoke software development and consulting in the IT space.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Makimo?
We’ve worked with them on three projects. Our biggest build is a distributed digital learning platform specifically for teaching elementary mathematics.
SOLUTION
What was the scope of their involvement?
We had a proof of concept developed by student workers and researchers to make sure that students could work in this environment. It leveraged an existing tool that wasn’t designed for distributed work or scalability.
What Makimo did was rebuild the app from the ground up in JavaScript using more professional web standards. They re-engineered the way the app communicated, stripped out unnecessary work, and implemented a more scalable system that a real-world classroom can interact with.
What is the team composition?
We work with five developers. There’s also a project manager, but I’ve handled the bulk of project management and interact with the developers directly.
How did you come to work with Makimo?
A friend of mine had worked with them and recommended them.
How much have you invested with them?
We’ve spent about $28,000.
What is the status of this engagement?
The project started in May 2019 and is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Compared to external developers I’ve worked with in the past, the quality of code delivered by Makimo is very high. It was built with Docker and Docker Compose, which made for a just few simple steps to get it up and running. I’ve not had an experience like that before.
Overall, there have been very few issues identified after the delivery, so their testing processes are strong. The way they delivered the code worked well with the continuous integration and deployment environment parameters that I gave them.
How did Makimo perform from a project management standpoint?
I speak with the designated project manager once a week. We’re always in touch about costs, estimated hours, and more. However, I’ve done most of the hardcore project management myself
What did you find most impressive about them?
They’re very easy to work with. We set up Slack so I can talk directly with the team. We have an ongoing conversation that is informal and allows them to rapidly address issues.
Are there any areas they could improve?
No, I’m very satisfied.
Any advice for potential customers?
Don’t hesitate to give as much information as possible.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Software Revision for Nonprofit Organization
Custom Software Development
$10,000 to $49,999
Jan. 2016 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
"Makimo also excels at raising issues early on, so we can address them before it’s too late."
May 8, 2019
Technical Officer, International Nonprofit
Anonymous
Government
Switzerland
501-1,000 Employees
Phone Interview
Verified
Makimo routinely enhances a web platform, developing and designing new features and modules.
The long partnership illustrates internal satisfaction with the team’s work. Makimo offers accurate resource estimates at the beginning of each project. They extend their services to offer insightful business advice.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the technical officer at an international nonprofit organization.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Makimo?
We brought on Makimo to enhance an existing web-based platform that requires revisions almost every year. The tool is used by our counterparts located in various countries.
SOLUTION
What was the scope of their involvement?
The team provided design and development expertise for the online tool. They offered their insight on the design of a dashboard module by creating a visual presentation of the data. The presentation, which included graphs, could be downloaded as a PDF.
One-third of the features on the tool were developed by Makimo. They created new functionalities, including a module for entering expenditure data. The software has been developed using a Django framework and a MySQL management system running on a Linux server. We use Bitbucket to both track error reports and save our source code.
What is the team composition?
We have a single point of contact, Mateusz (CTO, Makimo), who communicates with their developers.
How did you come to work with Makimo?
They bid on a request for proposal we posted to our website, and we selected them for the contract. We’ve continued to select Makimo over the years because of their familiarity with our business and ability to rapidly learn new technologies and quickly deliver solutions.
How much have you invested with them?
We’ve invested between $10,000 and $50,000 with the team over the span of two years.
What is the status of this engagement?
We began working with Makimo in 2016, and the project is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They consistently meet our goals—delivering the revised software on deadline. We continue to work with them because they continue to produce quality solutions.
How did Makimo perform from a project management standpoint?
I’ve had no issues with the team’s project management. They estimate the amount of time it will take to produce a deliverable before starting a project. This ensures we’re always aware of when to expect a solution. Makimo also excels at raising issues early on, so we can address them before it’s too late. Their specialists always communicate with our IT department about any new releases that need to be deployed to servers.
What did you find most impressive about them?
Their strong project management skills sets them apart from other vendors. They always inject business analysis into the work they do, and so we collaborate to determine our business needs. We appreciate how they don’t rely on us to provide all of the requirements.
Are there any areas they could improve?
A wider array of services would be appreciated. That way, we could use their services for other types of platforms we’re maintaining.
Do you have any advice for potential customers?
It may be difficult for a non-technical stakeholder to communicate technical requirements to Makimo. So, it would be helpful for future clients to engage an IT department with the vendor. In our case, a technical stakeholder communicates with the team.
RATINGS
4.5
"It’s always been a smooth process. Any misunderstandings are addressed early without affecting the quality of their work."
Quality
4.5
Service & Deliverables
"They deliver high-quality solutions with minimal bugs in a timely matter."
Schedule
4.5
On time / deadlines
"Overall, they meet the deadlines we set for them."
Cost
4.0
Value / within estimates
"They are more expensive than vendors based in India, yet less expensive than other European companies."
Willing to Refer
5.0
NPS
Custom Web Based Application for Financial Brokerage Company
Custom Software Development
$10,000 to $49,999
Oct. 2012 - Ongoing
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
"We've had a longstanding relationship with them because they’re an excellent partner."
Nov 14, 2017
Guardmark Capital Markets, Chief Informational Officer
Orlando Maldonado
Financial services
San Antonio, Texas
11-50 Employees
Phone Interview
Verified
Makimo used HTML5 and a Mongo database to translate a Windows-based NT 4.0 desktop application to a web-based API, relying on their in depth knowledge of foreign exchange financial systems.
Specialists in the forex marketplace, they were able to quickly port the application at half the price of their competitors. They work after hours to accommodate time differences and communicate without relying on tech jargon. Success of the project resulted in a long-term partnership.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the chief information officer for a financial brokerage company called Guardmark Capital Markets.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Makimo?
We needed a developer familiar with foreign exchance systems who could port our desktop application over to our liquidity provider’s platform.
SOLUTION
What was the scope of their involvement?
While our in-house forex system ran on a Windows-based NT 4.0 platform, X Open Hub, our liquidity provider, relied on a web-based application. Makimo used HTML5 and a Mongo database to translate our financial system to the API of X Open Hub.
What is the team dynamic?
As project manager on our end, I communicated directly with their CEO. He had a team that included a lead developer and two application developers.
How did you come to work with Makimo?
We had trouble finding developers with knowledge of our liquidity provider’s API. We reached out to X Open Hub and they recommended Makimo, one of their third-party developers.
How much have you invested with them?
We’ve added several enhancements since the original iteration, spending between $30,000–$35,000 in total.
What is the status of this engagement?
We started working together in October 2012 and our relationship is ongoing. They've become a long-term partner for us, supporting existing platforms and developing new software.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We were a startup without any in-house developers when we first reached out to Makimo. Being able to incorporate their industry expertise gave us more time to focus on our clients and improved our efficiency and productivity.
They also saved us a lot of money. A U.S.-based developer unfamiliar with the forex market could have could have cost us nearly twice as much.
How did Makimo perform from a project management standpoint?
They’re based in Poland, so communication was an initial concern because of the time difference. Despite that obstacle, Makimo makes themselves readily available no matter the time of day, even if that means staying after hours to accommodate our schedule.
The language barrier has also never been an issue. Their CEO speaks fluent English, understands our priorities, and is able to convey our goals to their developers.
We never meet face-to-face and communicate primarily via email and Skype meetings. They’re very responsive, provide immediate support for any issues that arise, and keep us informed of any schedule changes on their end.
What did you find most impressive about them?
Programmers can sometimes be intimidating when they use obscure, technical language, but Makimo is very customer-oriented. They spoke in terms we can understand, asked a lot of questions, and made sure our requests were specified in formal documents before they began writing code.
They also worked efficiently. If we provided specifications, they were able to quickly produce a working example. This was partly due to their keen understanding of the API software.
Are there any areas they could improve?
I can’t think of anything. We've had a longstanding relationship with them because they’re an excellent partner.
Do you have any advice for potential customers?
The time difference has played a factor at times, so that’s something to consider when reaching out to them. Makimo provides after-hours contact information, but they’re not on call 24/7.
RATINGS
5.0
"We've had a long-lasting relationship and I've had no issues."
Quality
5.0
Service & Deliverables
"Their customer service is definitely five-star."
Schedule
4.0
On time / deadlines
"There are sometimes minor rollout delays."
Cost
5.0
Value / within estimates
"The project could have cost twice as much with another developer."
Willing to Refer
5.0
NPS
"I’d recommend them to anyone who needs forex market-related development.
Dispute Resolution Platform
Custom Software Development
Confidential
Aug. 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their staff would either stay on late or come in early to make sure it was in place and working for our meeting."
Nov 9, 2017
CEO, Legal Website
Anonymous
Legal
Ireland
11-50 Employees
Online Review
Verified
Makimo helped develop the reviewer's design of an online dispute resolution platform for individuals and professionals. The team assisted in the development from conception, advising on product improvement and making multiple iterations.
They worked so seamlessly on the project that it felt like an in-house team. The completed site received positive feedback on interface and ease-of-use. Makimo maintained high levels of customer service and communication throughout the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the founder and CEO of AnOliveBranch.com, a novel, quick, low cost, online conflict resolution process. What we do is simple - whether you are a business or a private individual, if you are having problems with someone whose relationship is important to you (personal or professional), we help you to write a letter to them that tells them your side of the story and how you would like it resolved in a friendly way.
As trained dispute resolution experts we will draft your letter for you, better than you could ever do it yourself, and it will convey your message and needs in words that will actually encourage the other person/business to want to resolve it, and not to want to fight about it.
Individuals, enterprises, and dispute resolution professionals can use it to settle civil, personal, or commercial disputes. It enables professionals to do their jobs faster and at a low-coster, and to serve their clients online or offline, in person or remotely. Designed as a ‘friendly’ resolution process, its unique 3-stage approach delivers early effective intervention for swift resolution.
OPPORTUNITY / CHALLENGE
For what reason(s) did your company hire Makimo sp. z o.o.?
We are professional dispute resolution experts, and in the current absence of any adequate online Case/Client Management System, it means that our clients' ability to engage our services is dependent on our geographical proximity, access, and convenience to them and to locations where meetings can be held with the two disputing parties. As mediators, arbitrators, and conciliators, we haven't had the ability to assist our clients online or remotely until AnOliveBranch.com was created.
We needed software developers to build our platform from scratch. Although we had a clear vision, design, and road map of how the online process would work and what it had to achieve for our customers, we needed the expertise of a development house to help us create a quick online process that was simple, intuitive and easy for them to use. I hired Makimo to help me take that vision and design and create our platform from start to finish
What were your goals for this project?
Our primary goal was to create an online solution to the shortcomings and disadvantages of all the current offline methods of dispute resolutions. We analyzed the existing offline dispute resolution processes and, taking the most effective elements while dispensing with the non-effective ones, we created our AnOliveBranch.com to achieve that goal.
SOLUTION
How did you select this vendor?
We met with several IT providers (bespoke software developers) and became quite disillusioned by the cost and complexity of what they were all proposing. We feared that our vision would never be realized unless we were prepared to make a significant and unlimited investment which, as a start-up, was not viable.
Through a series of introductions we met with Makimo (online, as we are based in Ireland and Makimo are in Poland), and from the very outset, their approach stood in stark contrast to all others we met.
Makimo took the time to explore our needs and see whether they were reasonably achievable at a reasonable cost. Before any work was commenced, they were prepared to work with us to flesh out our business requirements, which served to further prove to us that our platform was viable and sustainable.
We then agreed to the financials and started the project. What cannot be over-emphasized here is the human element of our decision - their staff put pride in their quality, efficiency, and suitability of their work for the client/project before their concern for payment. If they couldn’t assist, or if they felt that the client's suggestion on something is not the best way to achieve their need, the staff will always come up with better suggestions.
Describe the project in detail.
After agreeing on the scope of the work, they began creating the first iteration. Communication thereafter and throughout was constant, and not locked into any specific, rigid, restrictive method (e.g. fixed days or ways in which to give feedback). They were so responsive, it was as if they were our own in-house IT team.
They were excellent at delivering what we had envisaged, and their English is fluent, nothing got lost in translation. They also doubled as consultants in that if they saw a better way to achieve our process goals, they'd give us their thoughts in detail rather than simply acting on our requests.
I dealt with Makimo from start to finish, and whenever we needed a particular feature to be added or completed by a certain deadline (e.g. for a formal presentation or demonstration of the site to prospective customers), they never let me down. Their staff would either stay on late or come in early to make sure it was in place and working for our meeting.
What was the team composition?
I dealt with one of Makimo's team exclusively at the beginning, and mainly throughout the project, although I know he was supported by several other team members behind the scenes. Having him as my one point of contact made the project so simple from my perspective, and we quickly reached a point where he knew our service better than I did, even though I created and designed it!
When he had to be elsewhere (e.g. on holidays or out sick), he never failed to keep me updated, and always had another designated member of his team cover for him. This second member was every bit as impressive to work with, which clearly demonstrated to me that they have a ‘delivery’ culture and to 'become their clients' so that they immerse themselves in your project to understand as much (and more) than you do about what needs to be built.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
AnOliveBranch.com is meant to be a new 'tool' in the toolbox of dispute resolution professionals. Like many industries, existing practices have become the norm, regardless of the fact that they may be wholly outdated.
Our online platform brings efficiencies and automation to archaic methods of existing dispute resolution processes. It is designed to help the public access justice and resolve conflict with others at a low cost, friendly, and non-confrontational way. It is also designed to help dispute resolution practitioners provide their services more efficiently and quickly, and at a lower cost to themselves and their clients.
Mediators who use our site have given very positive feedback, which is not only a testament to how innovative our platform is but also how well it was developed by Makimo. The combination of expert Mediator-input and good old-fashioned letter writing (prepared by powerful “tech” in the background) delivers Mediation in a very succinct and persuasive manner, but privately and at the user’s pace and convenience.
Some of the feedback we’ve gotten included great ease-of-use for users and an impressive system performance. Consumers and clients demand online redress options when they have complaints or disputes. An OliveBranch.com now facilitates access to mediation that was previously unavailable offline. This may be used as a tool by mediators in enhancing their professional practice or may be accessed directly by disputing parties.
This latter option is a most novel development. Using the site helps avoid the formalities and logistics of live, offline mediation and gives clients and dispute resolution practitioners alike a friendly, quick, and simple online option to use that removes face-to-face confrontation.
How effective was the workflow between your team and theirs?
We used Trello to itemise each individual task, and Makimo's attention to detail is noteworthy. They were especially excellent at managing expectations. They call it as they see it, sometimes telling me if mine were unreasonable, yet in a helpful and customer-friendly way.
Long projects where you work constantly with an external consultant can be challenging to maintain, and patience can run thin at times. This is not necessarily a reflection of either side, but expectations can and do change. Of course, I admit that this happened during our project, yet at no stage was our relationship ever threatened. If anything, it got better as we went on.
What did you find most impressive about this company?
From my own experience of being a customer and a service provider for many decades, I have learnt that problems will always arise, and my rule of thumb is to evaluate how good the parties are at resolving the problem when it does. Makimo has been the best I've dealt with.
I have expanded our engagement to include development for other businesses I run. It was easy to take all of my software development requirements away from my existing providers and move them lock, stock, and barrel to Makimo.
Are there any areas for improvement?
I honestly can’t think of any areas for improvement. If I did, I would be splitting hairs and verging on being impossible to please. In truth, I am difficult to please, I admit that. I simply want things to be done once and done right. I don't think this is too much to expect, but unfortunately, my experience has served to make me expect providers in all walks of business to ultimately disappoint.
Makimo has restored my faith in, not only service providers but in my own expectations. I had accepted that mine were always more than service providers were likely to reach. Makimo proved me wrong. They have gone further and exceeded my expectations.
I acknowledge that this testimonial reads as if it were written by Makimo themselves, however, certainly feel free to contact me through either of my sites I mention above and I would be delighted to expand on anything I have written here.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Social Native Mobile App for Events
Mobile App Development
$50,000 to $199,999
Apr. 2015 - Apr. 2017
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"You know you’re going to get what you asked for with them."
Nov 9, 2017
Co-owner, IceBreaker Ltd.
Diarmuid O'Riordan
IT Services
Ireland
1-10 Employees
Phone Interview
Verified
Brought on board to revitalize development, Makimo completed an event app aimed at users and businesses. They integrated APIs from Google and other sites and used Django Python for the backend.
The team did a deep dive into the required functionalities of the app, utilizing stress tests, architecture development, and documentation to make the app reflect user experience as much as possible. They are highly professional and organized, sticking to their deadlines.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
IceBreaker is a location-based event app that allows users to check out events around them in real time, with video and other imagery. It also allows businesses to make videos of events in their locations and put those into a feed. It essentially shows users what's happening here and now. I am the co-owner.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Makimo?
I needed help building a native application.
SOLUTION
What was the scope of their involvement?
I'd gone through development cycles with a few people, but the application wasn’t built to scale and would’ve crumbled after 10,000 users. It was a web application at the time.
We handed off the source code to Makimo, and they ran stress testing to locate the bottlenecks and where the platform would've crumbled. We developed a high-level architecture of the product and its narrative. They walked us through every single user experience and how that would function in the app. From there, they developed business specifications and required functionality documentation. In order to avoid delays, we froze everything before they started writing any code.
The application is fairly heavy, as there's a lot going on. There are many APIs from Google, Facebook, Twitter, and others. The backend was written in Django Python.
Users can send notifications and requests into locations and events, and the fact that Makimo was able to build and architect it all out is very cool. There's a lot of hard engineering involved. They were unable to use Amazon servers, so they had to replicate and deploy that functionality within the backend of the app. Their architect is really on the ball.
What is the team dynamic?
We worked with 4–6 people from their team at any given time. We initially engaged with Krzysztof [CEO, Makimo], and Mateusz [Architect, Makimo] was involved from day 1. We also had another 2 developers, and Justyna [Project Manager, Makimo] was project managing on their end.
How did you come to work with Makimo?
I was referred to Makimo by an acquaintance who worked with them in the past. They're nice guys and easy to get along with, their English is good, and they cut straight to the point. You know you’re going to get what you asked for with them.
How much have you invested in them?
We spent around 50,000.
What is the status of this engagement?
We worked with them in April 2015 and up to this past April. We've already started to engage with them again on upcoming projects.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The app was deployed on both iOS and Android, but it's on the shelf at the moment, as I’m trying to raise more funding to make a big marketing and advertising splash.
We did user testing with students and received positive feedback. They all loved the idea that they could check out what was happening at a location before going there.
How did Makimo perform from a project management standpoint?
They were great. We used Trello to plan out the application, the functionalities that still had to be built. We mostly used email, phone, and Slack to communicate.
What did you find most impressive about them?
They're well organized and have a high level of professionalism and good capability. Fully stacked, they're comfortable with different types of technology.
When they say they will do something, they will do it and within certain timelines—unless someone changes the functionality or business requirements. If everything is frozen solid, they don’t mess around. They lay the foundations quickly and start writing code as quickly as they can.
Are there any areas they could improve?
It would be better if they had a UI/UX designer for mobile apps.
Do you have any advice for potential customers?
Don’t change the specification of the product or system while it is being built. Get your business and functionality specifications, freeze it, and let them build it. Although they're willing to pivot, they're right in that it makes it hard to determine the price and how it will change the scope of the project.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
"If you don’t change the scope, they will hit the deadlines."
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I've already recommended them to many people.
SDK for Event Based Analytics Platform
Custom Software Development
$10,000 to $49,999
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They are exceptional programmers and have a good understanding of both traditional and upcoming technology.”
Nov 8, 2017
Founder, Rush Hour Analytics
AJ McKee
IT Services
Ireland
1-10 Employees
Phone Interview
Verified
Makimo helped to fill in mobile skills and developed a client software development kit for Android and iPhone. The relationship is ongoing.
They developed the SDK with strong attention to detail and speed. With efficiency and expertise, their understanding of the development lifecycle process makes them a great team to partner with. They delivered on time and sometimes even before deadlines. This team delivers five-star results.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the founder of Rush Hour Analytics, which is an event-based analytics platform. We take events from mobile devices, web APIs, and anything that could generate an event and then provide libraries to developers and allow them to run real-time analytics.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Makimo?
We had a skill shortage when it came to the mobile side of things and needed help developing a client software development kit (SDK).
SOLUTION
What was the scope of their involvement?
We did all the backend for the SDK ourselves, but we didn’t have mobile skills, which is where they came in. The project was a client SDK, and our target audience was other developers who could download the SDK that Makimo built and start using it straight away with a simple sign-up process on our site. We had platforms for Android as well as iPhone. For Android, they used Java.
The main core functionality was to have the drop in SDK. In using an SDK, there is a lot of setup and configuration, and we wanted it to be easy for a developer to consume this SDK. We came up with a mechanism to securely authenticate the application. This was complex at the time because OAuth was only beginning to come out in the market and gaining traction. The team was effective because they write apps all the time, and they know good client libraries versus bad client libraries and know what developers are looking for when they consume a library into an app.
They also helped with the method to add and remove an event, send an event, etc. This was all done nicely and cleanly in code, as we have to review the code as well. It is very easy for any developer to use regardless of their capability and experience, which was what we were looking for. They also built a jQuery Plug-in that allows us to collect events from web pages.
I have engaged them in other projects as well. I can throw any language at them, and they can do it.
What is the team dynamic?
We had 4 resources from their team at one time including a project manager.
How did you come to work with Makimo?
Initially, one of my colleagues recommended them. I had engaged with Makimo previously with another company. They were very capable and understood programming well, especially mobile. Makimo knew what they were doing. Having used them before, we decided to use them for this company’s project.
How much have you invested in them?
We’ve spent $10,000–$50,000. It was very cost effective.
What is the status of this engagement?
It was quite a while ago, and I don’t recall when we initially began working together, but I still engage with them on different projects.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We were trying to write an SDK for a year, and they were able to get it done in a couple of weeks. Once we had the SDK out and deployed, we were able to move on to the next tranche of work. Their solution was very neat and slick. It sat in the background consuming minimal resources and was very battery-friendly. They thought of things that we hadn’t and figured it all out for us. They met all the timelines and exceeded some of them as well, which is why I keep coming back to them. They were great with deliverability.
How did Makimo perform from a project management standpoint?
At that time, it was more of a Scrum and Agile approach, and everything was broken up into sprints. We generally started off the day with a stand-up, which I would be involved in to see what was going on and what the targets were as they were accessing our test platforms as well. I can’t think of any problem I had with them during that project. They were on task and would deliver every 2 weeks, and it was one of the easiest projects I have had. We went from early proof of concept into refinement, into tweaking, and it was a very quick process.
Predominantly, we used our own JIRA, and tracked issues and managed development that way. They had their own tools as well, in addition to Skype, IRC, Slack or HipChat. When there were formalities, it was email based to make sure everyone was on the same page. If there were clarifications needed, we always pinned them down to make sure there was no room for misinterpretation.
What did you find most impressive about them?
They understand the development lifecycle process very well. They are exceptional programmers and have a good understanding of both traditional and upcoming technology. They can take a very high-level description of an app and break it down quickly into a core component. From there, they manage it quite well, which is something that developers don’t normally do. They have the ability to learn very quickly, which is not common. They focus on breaking things down into the base components, keep it simple and start from there, and then they add their complexity layers on top of that. This type of approach is very good when you are developing any piece of software. Finding good developers and people who get the development lifecycle is quite difficult, and they are very good at it.
Are there any areas they could improve?
I like them as they are. I still engage with them on other projects every now and then. I wouldn’t be coming back if they needed to improve. That being said, they are very open to feedback as well.
Do you have any advice for potential customers?
Make sure you have a clear idea of what you want to achieve with them. You don’t have to have all of the technology answers, but have a good idea as to what you want to do and articulate that to their team. They will understand it quickly and will come back to you with questions. They have a very good communication flow in the discovery process. Enjoy that process with them, as they like it as well, and they enjoy learning new things.
Company Responses
RATINGS
5.0
"I have worked with many outsourced development and project management teams, and this team really knows their business."
Quality
5.0
Service & Deliverables
"They have never failed to deliver."
Schedule
5.0
On time / deadlines
"I have never missed a deadline with them."
Cost
5.0
Value / within estimates
"It has been a very effective way to spend dollars."
Willing to Refer
5.0
NPS
"I have recommended them multiple times.
Mobile App Dev for Software Dev & Design House
Mobile App Development
Less than $10,000
June - Sep. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The quality they delivered was really impressive."
Feb 3, 2021
Project Manager, 10Clouds
Anonymous
IT Services
Warsaw, Poland
51-200 Employees
Online Review
Verified
Makimo helped a software development and design company with their mobile app development. The goal was to provide end users new functions with the use of ML.
Even though there are no project outcomes available, Makimo showed good cooperation with the company in solving organizational issues. The team had good technical skills, and were eager to learn and contribute to the project. They were responsive with good values and support.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Project Manager at a software development and design company
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Makimo?
Support in creating Machine Learning capabilities for a mobile application, using Python.
What were your goals for this project?
The aim was to provide mobile app users with new functions based on ML (suggestions, alerts), to enhance their user experience and engagement.
SOLUTION
How did you select Makimo?
We selected them based on positive feedback online and recommendations.
Describe the project in detail.
The tasks consisted of creating a separate database and dashboard for ML capabilities, as well as creating and iterating algorithms aimed at analysing the data and generating suggestions for mobile app users. The tasks included integrating with the existing app backend in Firebase.
What was the team composition?
One Python developer cooperating with the 10Clouds development team working on the mobile app.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Not right now.
How effective was the workflow between your team and theirs?
The cooperation was good, the developer was communicative and delivered good value, which was verified by code reviews on our side. There was good support from Makimo solving any organisational issues.
What did you find most impressive about this company?
The quality they delivered was really impressive. He was good technically, was a self-starter and eager to learn and contribute.
Are there any areas for improvement?
Not in this cooperation
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Python Team Recruitment for E-Commerce & CMS Dev Company
HR Consulting
Less than $10,000
Sep. - Oct. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We felt that Makimo really wanted to work for our good."
Nov 23, 2020
CEO, E-Commerce & CMS Development Company
Norbert Pabis
IT Services
Warsaw, Poland
51-200 Employees
Online Review
Verified
Makimo was engaged by an e-commerce and CMS development company for their recruitment services. Their goal was to build a team of professionals specializing in Python in two months.
The project had a short timeline but Makimo was able to recruit and screen the first set of candidates a week after engagement. The colllaboration between the two parties were smooth and seamless. The team understood the requirements thoroughly and provided a great batch of professionals.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a CEO at a e-commerce, CMS and custom application development company, located in Warsaw, Poland. We deliver services to corporate clients and public sector in Poland and to corporate clients in Europe.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Makimo?
We wanted to reinforce quickly our technical skills in Python. We needed them to help us find best Python programmers in both technical and leadership aspects.
What were your goals for this engagement?
We wanted to create a team of Python professionals in two months.
SOLUTION
How did you select Makimo?
We already knew Makimo as a reliable partner and they are experts in Python. For years they have been working with this technology. We contacted the company and agreed quickly the goal and the terms of the project.
Describe the engagement in detail.
We prepared job descriptions and requirements. They interviewed and refer candidates to us.
What was the team composition?
We worked with Makimo Team: CEO, Team Leader / Python Developer and Python Developer.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
The project has a very limited timeline. Makimo started to work on the project immediately. We did first interviews first candidates a week later.
How effective was the workflow between your team and theirs?
The cooperation was perfectly smooth. Makimo understood well our requirements and the engineers assigned to the project ware all friendly and professional.
What did you find most impressive about this vendor?
I found it refreshingly easy to agree the terms of the project. We felt that Makimo really wanted to work for our good.
If you’re not seeing exactly what you need here, send this company a custom message.
You can talk about your project needs, price, and timeline to get started on your project.