What evidence can you share that demonstrates the impact of the engagement?
Our customers—businesses, business units, and employees of our company—truly enjoy the experience. We're able to achieve a faster go-to-market time, which benefits our employees and the businesses that depend upon us.
One of our apps was over 20 years old internally and, using my requirements, they helped us create a phenomenal UI/UX experience. The feedback from the users has been very positive.
With another application, which is a video-based application, they created an administration tool enabling adjustments without a lot of coding. They met our requirements creating cutting-edge designs and the result was fantastic.
One more application they helped us develop used Bluetooth beacon-based technology for a scavenger hunt as well as QR codes, and that’s been a big success for us.
How did Makeen Technologies perform from a project management standpoint?
They make sure my requirements are clear, always follow up if they need a clarification, and handle change management exceptionally well. They’re invested in our success and involved in our daily stand-up calls; even their CEO is involved when necessary. We mostly communicate via email, phone, Slack, or Skype, but we also have in-person meetings.
What did you find most impressive about them?
They provide an end-to-end positive experience, especially when there is a need to do the work quickly and correctly. From an administrative perspective, they've done a great job and their code is top-notch.
Are there any areas they could improve?
I don’t have anything specific because every project is different and areas for improvement can be found retrospectively for each project.
Do you have any advice for potential customers?
Make sure your requirements are fleshed out in advance.