Bespoke Software and Mobile App Developers

At Make IT Simple we help ambitious businesses to overcome their growing pains and put in place the foundations for efficient, profitable growth. We deliver custom software solutions that are painstakingly researched and designed to meet their commercial and operational needs, to enhance their competitive differences and to grow with them. Our clients are the kind of people who demand total professionalism and share our commitment to building long-term partnerships.

 
$25,000+
 
$50 - $99 / hr
 
10 - 49
 Founded
2005
Show all +
Droitwich, United Kingdom
headquarters

Portfolio

Key clients: 

Jaguar Land Rover

Samsung

Weber

NL Managed Services

Originem

Saeker

Reviews

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Custom Software Development for Healthcare Staffing Company

“They were keen to help us meet our long-term goals, and we were impressed with them throughout the project.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
May 2015 - May 2017
Project summary: 

Make IT Simple created a proprietary platform for healthcare staffing. The software allows healthcare professionals to submit their professional documents for vacancies within the National Health Service.

The Reviewer
 
11- 50 Employees
 
United Kingdom
Mark Hathway
Managing Director, NLG
 
Verified
The Review
Feedback summary: 

The finished product meets all specifications and has gone to market. Make IT Simple managed the project well and asked important questions throughout the process. They were interested in the platform’s impact on the healthcare sector, and they always made themselves available.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We are a healthcare agency that supplies nurses, doctors, and care workers to the NHS. I'm the managing director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Make IT Simple?

We wanted to develop our own software to manage our workforce.

SOLUTION

What was the scope of their involvement?

They fully developed software that became our proprietary platform. We scoped numerous possible software options, but none offered us the visibility and control we developed with Make IT Simple. We agreed on the specifications for the project, and they started working after several face-to-face meetings. The platform acts as a portal for agencies and the NHS. Workers can submit details, CVs, and other documents, and we check with a variety of organizations to make sure everyone complies with the correct validation processes.

What is the team composition?

We had three main contacts during the projects, including an operations director, a technical director, and a COO. They made sure the project came in on budget.

How did you come to work with Make IT Simple?

We initially met them after a recommendation. We invited them to our offices and were impressed by their approach. We got along with them very well, and decided to hire them.

How much have you invested with them?

The whole project came to about £675,000 (approximately $830,000 USD).

What is the status of this engagement?

The initial discussions started in November 2014. We kicked off the project in May 2015 and completed it within about two years. That was longer than we planned, but that was due to internal changes on our side.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're very happy with the product, and we've taken it to market. Due to government restrictions, we missed a deadline initially. We're just at the point where we can retender for that process and get the software onto national frameworks. We expect that will make a major difference. The software is currently in use, and we're more than pleased. We'll use Make IT Simple again for future development.

How did Make IT Simple perform from a project management standpoint?

They were excellent project managers, and they worked hard to understand the specifications before they moved into development. They asked important questions to make sure we got what we wanted. I'm really pleased with how the project was managed and with all the outcomes.

What did you find most impressive about them?

We really depended on them to take control of the project. They walked us through every stage and were always available. The amount of research they did into our sector was crucial, and they had a genuine interest in how the software would make a difference. They were keen to help us meet our long-term goals, and we were impressed with them throughout the project.

Are there any areas they could improve?

No, there's nothing they should improve. Any delays the project faced came from our side. They delivered within our budget, and they were good to work with.

Do you have any advice for potential customers?

Help them understand the end user and the important goals of your project. They're interested in their clients' success, so answer their questions to give them the best idea of what you want.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer