Make IT

Please describe your company and your position there.

I'm the production manager and owner of the largest salmon trout producer in Bulgaria- Toni Fisher.

For what projects/services did your company hire MK IT, and what were your goals?

We hired MK IT to create a website for our company with the goal to present our production methods and products to potential clients.

How did you select this vendor and what were the deciding factors?

We did a thorough research on the best web developers in the country and picked MK IT because of their professionalism and expertise in the field of web based technologies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had an innitial meeting to discuss our goals, our vision and intended application of the website. After more than a few iterations of the website, we reached a point where all of our criteria were not only met, but exceeded all our expectations. The technologies used were HTML, CSS abd javascript.

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with the CEO and a project developer.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website, we immediately began being bombarded with requests from clients from all over the world. This was a huge step for us and our business. All thanks to the brilliant work of MK IT.

Describe their project management style, including communication tools and timeliness.

We had daily conversations with the project developer. Day or night, he was responsive and professional, always delivering on our requests in a timely fashion and seeking to understand in detail our vision and goals.

What did you find most impressive or unique about this company?

We were most impressed with the personal attention we received and MK IT's commitment to our vision.

Are there any areas for improvement or something they could have done differently?

MK IT's team was flawless in their organization and execution of the project. The communication was smooth and effortless, the goals were met without delay and the minor bugs we discovered were adressed and eradicated immediately.

Please describe your company and your position there.

I'm the co-owner of an esports organization.

For what projects/services did your company hire MK IT, and what were your goals?

We needed a new website to better showcase our team and organization. There was also a need to have our eCommerce store support alternative payment methods which required custom flows.

How did you select this vendor and what were the deciding factors?

This vendor was recommended to us by a team member who had previously work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

1. Kick-off meeting where we discussed the project and outlined our goals along with a time table.
2. Follow up meeting where we agreed on the frequency of meetings and the overall process.
3. Weekly Planning sessions where we would line up the work for the period.
4. Held daily meetings where we discussed progress and any challenges that could affect delivery estimates

How many people from the vendor's team worked with you, and what were their positions?

Project Manage, Senior Front-end developer & a Backend developer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Feedback from users we reached out to was positive. We also made sales from the first day following the release.

Describe their project management style, including communication tools and timeliness.

• We mostly followed the scrum methodology flow (we did skip assigning story points though)
• We used Slack to communicate - Jira was the platform we used for tracking tasks and progress

What did you find most impressive or unique about this company?

I found most impressive how responsive they were even thought the timezone difference is massive. They always got back to us in a timely fashion and scheduling talks was never an issue.

Are there any areas for improvement or something they could have done differently?

In hindsight having done more planning at the beginning of the project could have helped with some of the issues aligning everyone on some of the tasks.

Please describe your company and your position there.

im the ceo.

For what projects/services did your company hire MK IT?

sraff augmentation

How did you select this agency and what were the deciding factors?

reviews and online presence

Describe the project in detail and walk through the stages of the project.

they provided senior devs for our clients, fast & reliable

Describe the recruitment process in detail.

we send them the requests, and they let us know the rate and availability, if the clients like it we proceed.

Can you share any outcomes from the engagement that demonstrate progress or success?

the clients are happy, and i will continue using MK IT services.

How effective was the workflow between your team and theirs?

easy to communicate with.

What did you find most impressive or unique about this company?

They were very communicative and helpful.

Are there any areas for improvement or something they could have done differently?

None that come to mind at this moment, i am happy with the service