Make A Boxes

BACKGROUND

Please describe your company and position.

I am the Owner of NexaCommerce

Describe what your company does in a single sentence.

We provide end-to-end eCommerce solutions that help businesses launch, manage, and grow their online stores with ease. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Make A Boxes to accomplish?

• custom packaging boxes

SOLUTION

How did you find Make A Boxes?

Online Search

Why did you select Make A Boxes over others?

• High ratings
• Pricing fit our budget

How many teammates from Make A Boxes were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work for Make A Boxes involved the complete design, development, and delivery of custom packaging solutions tailored to our eCommerce business needs. The project focused on creating branded, durable, and aesthetically appealing boxes that enhance customer experience while supporting logistical requirements.

Key Deliverables
Consultation & Requirement Gathering

Initial discussions to understand product dimensions, branding elements, target audience, and packaging goals.
Selection of materials, finishes, and box styles (e.g., mailer boxes, folding cartons, rigid boxes).
Custom Box Design

Development of unique box designs with our brand colors, logos, and messaging.
Digital mockups and print-ready files for approval before production.
Material Selection & Sampling

Recommendation of suitable materials based on product type and shipping needs (e.g., corrugated cardboard, eco-friendly paperboard).
Physical samples provided for review and feedback.
Production & Printing

High-quality printing using techniques such as offset, digital, or flexographic printing.
Finishing options like matte/gloss lamination, embossing, foil stamping, or spot UV (if applicable).
Quality Control & Final Approval

Inspection of final boxes to ensure they meet design and durability standards.
Adjustments made as necessary based on sample testing and user feedback.
Delivery & Logistics

Packaging and shipment of final bulk order to our fulfillment center or designated location.
Clear timeline for production and delivery milestones.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The improved user experience and streamlined checkout process directly contributed to increased customer conversions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Make A Boxes demonstrated strong and effective project management throughout our collaboration. They provided a well-structured timeline with clear milestones and kept us regularly updated on progress, making the entire process transparent and easy to follow.

What was your primary form of communication with Make A Boxes?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about Make A Boxes was their dedication to creating truly customized packaging solutions that perfectly matched our brand’s unique identity and needs. Unlike generic packaging providers, they took the time to understand our products, target audience, and business goals to deliver innovative, high-quality designs that made our products stand out on the shelf.

Their attention to detail and commitment to quality was remarkable — every box was crafted with precision and care, reflecting a level of craftsmanship that went beyond our expectations.

Additionally, their customer-centric approach and excellent communication made the entire process smooth and collaborative. They consistently went above and beyond to accommodate our requests and provided valuable insights that enhanced the final product.

Overall, Make A Boxes is not just a packaging supplier—they are a strategic partner invested in helping your brand succeed.

Are there any areas for improvement or something Make A Boxes could have done differently?

Offering more flexible or expedited shipping options could improve delivery times, especially for urgent or last-minute orders.

BACKGROUND

Please describe your company and position.

I am an Executive of Refined Frosting Cakes

Describe what your company does in a single sentence.

We bake fresh, handcrafted breads, pastries, and cakes that bring joy to every bite.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Make A Boxes to accomplish?

• Create custom, high-quality packaging that enhances our bakery’s brand presentation.

SOLUTION

How did you find Make A Boxes?

Online Search

Why did you select Make A Boxes over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Make A Boxes were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involves designing and producing custom bakery packaging that reflects our brand’s identity and enhances the customer experience. The packaging must be food-safe, durable, and visually appealing, while also being practical for everyday bakery operations. The supplier will work closely with us to finalize design concepts, select materials, and ensure production meets our quality standards.

Key Deliverables:

Custom Packaging Design – Unique, branded designs for cake boxes, pastry boxes, and bread bags, incorporating our logo, colors, and style.
Material Selection – Food-safe, eco-friendly materials that preserve freshness and withstand transport.
Prototype Samples – Physical samples for approval before mass production.
Final Production – Bulk manufacturing of approved designs in agreed sizes and quantities.
Timely Delivery – On-time shipment of finished packaging to our bakery location.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Brand Recognition: 25% increase in customer recall of our bakery name and logo (measured through in-store and online surveys).

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized and responsive. They maintained clear communication throughout each stage, providing timely updates and quickly addressing any questions or adjustments we requested. All items were delivered on schedule, and they consistently demonstrated flexibility in meeting our specific needs without compromising quality.

What was your primary form of communication with Make A Boxes?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about this company was their ability to perfectly blend creativity with functionality. They took the time to understand our brand and translated it into packaging that was both beautiful and practical. Their attention to detail, commitment to quality, and genuine passion for delivering the best possible product truly set them apart

Are there any areas for improvement or something Make A Boxes could have done differently?

Overall, the experience was excellent, but one area for improvement could be offering a wider range of sample material options earlier in the process. This would make it easier to choose the perfect combination of durability, eco-friendliness, and appearance right from the start.