What was the scope of their involvement?
They helped us with an iOS app but we shut it down when the focus of our company changed. They did a little bit of work on the website before we changed things and helped us with the transition. When this decision was made to change things around, Majestyk came up with a really great plan for us to transition our users and make sure that not only were people comfortable with the changes that were happening on the website, but that they were excited for this to happen.
I worked pretty closely with them to come up with a really good plan to change the website. We wanted to let users know what was going on with using our email platform and they were really helpful with that. It was preparing users, talking to the staff, and making sure that everything would be going smoothly and no one was going to be too upset about things changing a whole bunch. They really gave us some great advice about how to handle it and how to execute and that was a key part of how seamless the change was.
Part of the transition process was also redesigning the entire website as well as the backend, our CMS, and Majestyk was extremely supportive there, too. As a product manager, I was talking to Sean [O'Shea, Co-Founder at Majestyk] who was more or less my counterpart on their side, and he gave some great feedback from their whole team. I did the part of speaking with our staff about the CMS and what we could do to change and improve it, and I was communicating pretty regularly with Sean and his team to ensure everything that was being asked of them was manageable within the estimated timeframe. We were given a little over a month to execute and deliver on this and they did a spectacular job of doing finishing it. From the moment that we made this decision in April, it was full steam ahead.
After I spoke with our staff about their opinions, Majestyk then helped come up with a great plan to rework our CMS and delivered it, promptly. They also helped us redesign the frontend part of the website, changed functionality, and removed a lot of unnecessary content from our databases to ensure site performance was streamlined. Their design team did a lot of research and proposed several ideas and wireframes that they thought would be a good fit. We'd then discuss the pros and cons before deciding on next steps. We had some really great back and forth and they were incredibly efficient throughout the whole process.
We launched the site in May and, since then, they've helped us maintain it and they're working in parallel on a second site that would be an umbrella for the Bookstr vertical. We were planning on moving into different media verticals, and they helped us lay out the road map and groundwork for that as well.
We had three developers and three designers assigned to the project. I worked more closely with Sean and Richard who are the lead developers on our project and then Sean, who was my counterpart on their side, managing the products.
How much have you invested with Majestyk?
We spent $32,000 per month.
What is the status of this engagement?
We started working with them in February 2017, and the relationship ended in June 2017 because our funding was cut. It’s absolutely no reflection on their work at all.