Majestyk

BACKGROUND

Please describe your company and position.

I am the Managing Director of a communications and creative agency.

Describe what your company does in a single sentence.

Founded in 1948, our company is one of the world’s largest independent global communications and creative agencies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Majestyk to accomplish?

• iOS application development
• Strategic app counsel

SOLUTION

How did you find Majestyk?

• Referral
• network

Why did you select Majestyk over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Majestyk were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Majestyk suppored our agency with the devleopment of an iOS mobile app for a Fortune 500 client. They continue to provide ongoing support and maintenance for the project. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ongoing development and launch of new app features, aligned with key events for the client.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They demonstrate exceptional project management throughout our collaboration. They maintain clear communication, ensuring that every phase of the project was well-structured and transparent. Deadlines are consistently met, with deliverables arriving on time. They are highly responsive to our needs, quickly adapting to any feedback or changes we request.

What was your primary form of communication with Majestyk?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They demonstrate a thorough understanding of the latest technologies and best practices, ensuring that our app was not only functional but also optimized for performance and user experience. Majestyk's ability to anticipate potential challenges and offer innovative solutions sets them apart.

Are there any areas for improvement or something Majestyk could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and position.

I am the Channel Marketing Manager of an education company

Describe what your company does in a single sentence.

We offer skills-based online learning programs in tech, AI, data, and business domains to help learners advance in their career or break into a new career.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Majestyk to accomplish?

• Develop a best-in-class, scalable, branded website experience
• Improve SEO and site performance

SOLUTION

How did you find Majestyk?

• Referral
• Project bid

Why did you select Majestyk over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Majestyk were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Majestyk Apps led the design, backend, and frontend development for our website redesign.

Our collaboration commenced with discovery, where we partnered closely with Majestyk's team to identify user personas and their needs, ultimately creating a comprehensive sitemap.

This foundational work set the stage for the design process, during which we concentrated on developing detailed wireframes for landing pages, emphasizing reusable components versatile enough to accommodate a variety of content types.

This adaptability enables us to create unique landing page experiences tailored to our diverse audiences, including B2B, D2C, and B2B2C segments.

In terms of design deliverables, Majestyk's team successfully infused our brand guidelines and identity with innovative ideas and creative elements, crafting a stronger brand narrative. Together, we achieved a modern and visually captivating design that effectively communicates our message while engaging our target audience.

During the development phase, Majestyk ensured that all reusable components were not only functional but also seamlessly deliver a smooth user experience across all devices.

Key deliverables from this partnership included:

• A comprehensive sitemap detailing the website structure.
• A collection of versatile and functional reusable components.
• A modern design that reflects our brand identity.
• A responsive website that ensures compatibility across various devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are still in the early phases of our reporting, having launched last month and presented the website redesign at our August meeting, where we received enthusiastic feedback and excitement for what lies ahead. So far, everything is progressing smoothly.

Notably, we've observed enrollment rates that are either on par with or tracking slightly better than before, and our target audience is discovering us more organically, indicating positive progress and success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was effective, with daily project manager standups and weekly team meetings that ensured progress through design and development while meeting our launch milestones. 

We aimed for a mid-July launch, and while there was a delay primarily on our side, it was not due to any shortcomings on their part. They demonstrated exceptional flexibility in addressing obstacles as they arose. 

Utilizing JIRA allowed for smooth management of the project, from design reviews to QA of components in Contentful and the frontend experience. Ultimately, they successfully delivered the website ahead of our September cohort, showcasing their commitment to our needs and timelines.

What was your primary form of communication with Majestyk?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about working with this company was their exceptional collaboration and openness to feedback. They kept us consistently updated throughout the process, ensuring we were always in the loop. Their proactive communication and willingness to improve our workflow made the partnership uniquely effective and enjoyable.

Are there any areas for improvement or something Majestyk could have done differently?

As I mentioned, they were extremely collaborative and receptive to feedback and improvements in our process working together. When challenges arose, they readily adapted, ensuring that our project was delivered on time and aligned with our expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of Goodhart Physical therapy

Describe what your company does in a single sentence.

Physical therapy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Majestyk to accomplish?

• Create a website that potential patients could easily navigate and access
• Make the website fun and reflection of the business

SOLUTION

How did you find Majestyk?

Referral

Why did you select Majestyk over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

they created a website for my new physical therapy business. I provided them with some sections I wanted and some key information. We discussed the vision I had for the website/company any types of consumers I was looking to attract. I am not a creative person so they took the lead on the creative side.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They sent me the test sight when they completed the project. Any changes that needed to be made were done quickly

Describe their project management. Did they deliver items on time? How did they respond to your needs?

mark was FANTASTIC! i communicated with him the most. He was quick to respond to emails and ask for clarifications on things. Everything was completed quickly and efficiently. Communication was great throughout the process. This made this a very pleasurable and fast experience. Especially for someone with minimal background in technology.

What was your primary form of communication with Majestyk?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

How personable Sean and Mark are. They really listened and understand your goals. They did a fantastic job at taking some words and creating your vision. They were fun and engaging while also being incredibly professional. A truly amazing group to work with

Are there any areas for improvement or something Majestyk could have done differently?

Nope! They were fantastic!15 out of 10 starts

BACKGROUND

Introduce your business and what you do there.

I'm the CEO of TAGit, a mobile app that TV viewers use to buy items from their favorite TV shows.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Majestyk?

We needed a team that could create technology that my partners and I had designed throughout the year.

SOLUTION

What was the scope of their involvement?

They brought our vision to life. We already had an app out that was available for public use, and once we brought them on board, we knew we were basically going to have to start from the beginning. They created a mobile application and a content management system for us and some of our partners.

They were able to set up our servers and make sure we had complete access to them, which is something we never experienced with our former team of developers. They've been very integral in ensuring that our business is not only well-equipped with the software we need to be successful but also that we were strong down to the core. That way, as our growth continues, we can do so comfortably.

What is the team composition?

I work with 5-6 members of the team regularly, but I know there are more developers that work on the actual code.

How did you come to work with Majestyk?

I was in the market for a new developer in 2018 and had just moved to New York. The team that I had been working with before was located in Southern California, so I wanted something closer to home. I interviewed a few teams and individual developers. After meeting with Majestyk, it became very clear that they were the team I wanted to work with.

How much have you invested with them?    

We've invested over $100,000.

What is the status of this engagement?

We began working together in April 2019, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The way I measure success is whether or not the team can deliver on time, and whether or not they are comfortable working under pressure. I'm in an industry where things constantly change, and we're having to implement different strategies or go in a different direction.

 I needed something developed from them in a matter of days, that was good enough to demonstrate to a pretty large client. They delivered with a very quick turnaround time and a very, clean, functional-looking demo. I always appreciate how Majestyk goes above and beyond to deliver top quality work, but also how they understand what I'm looking to communicate with them, which they execute.

How did Majestyk perform from a project management standpoint?

Their project management is by far why I appreciate them so much. They make it very clear who is in charge of what. Even though I may be working with two members of the team for a UI/UX project, working more on the technical side of the work, there’s also a relationship manager who I can always go to with questions. I give them all of the stars when it comes to project management.

What did you find most impressive about them?

They've been flexible, they understand the nature of my business, they follow-up with updates, and become very involved,  which shows that they care about the success of my business. They understand that our success is their success.

Are there any areas they could improve?

I could not have asked for a better development team. I've only worked with one other development team before Majestyk, and there have been many improvements. As of right now, I don't have any suggestions on how they could improve. 

Do you have any advice for potential customers?

In the beginning, I wanted to focus more on the technical side of development for the app, and not so much the UI/design side. It was a constant point that I had to keep making that they were taking too long on the design side, and everything I read from successful business owners, the more time spent on UI/UX, the better. That's why they were able to create something so functional in such a quick turnaround because we spent so much time on UI/UX.

BACKGROUND

Introduce your business and what you do there.

I’m the director of brand services for a brand development agency. We work with a number of global brands in a variety of industries with a focus on food, beverages, beer, wine, and spirits.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Majestyk?

We had been developing print and digital brand playbooks for our client’s sales team. The client’s brand plan changed throughout the year, product talking points evolved, and static digital sales tools quickly became obsolete. We needed help with app development to address this challenge.

SOLUTION

What was the scope of their involvement?

We worked with Majestyk to develop an intuitive and easy-to-use app that allows access to sales information and assets in the cloud. They built an iOS app for the iPad using Swift and on the backend using PHP and React CMS. 

They strategized and helped us determine the best way to deploy and distribute the app. We collaborated on the development of a wireframe. Much of the content existed, so we worked with Majestyk to create the app architecture and usability in the wireframing. Then, they did all the development work. They also helped guide our thinking in terms of UI and UX, but our agency did the designs.

What is the team composition?

We had one main point of contact, but I’m unsure of how many people worked on the project.

How did you come to work with Majestyk?

We saw some of their work which piqued our interest, so we reached out to them.

What is the status of this engagement?

We began working with them in September 2018, and the work is ongoing. We’re waiting for the green light to add on additional functionality that was outside of the original scope of work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We launched the app for the sales team in late January to thunderous applause and fantastically positive feedback. 

How did Majestyk perform from a project management standpoint?

I enjoy working with them because they’re interested in strategic problem-solving. They’re happy to share their perspective and recommendations on how to better solve the challenges that our clients are facing based on their experiences.

What did you find most impressive about them?

They’ve been exceptional partners.

Are there any areas they could improve?

No, it was an entirely positive experience.

Do you have any advice for potential customers?

We would’ve been better served to develop the concept and proposal with them earlier in the process to benefit more fully from their experience. Having them involved as far upstream as possible gets the most value from them as a partner.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Art Money, a company that helps people buy art. Clients make 10 payments over 10 months with no interest, so they’re able to take art home immediately. The gallery gets paid right away, less a commission which enables the win-win business model.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Majestyk?

We’ve grown fast and are the only organization in the world offering our type of service for the art market. The next stage in our development was to review our UX flows in our two-sided marketplace—we needed an experienced partner to review the client and gallery sides of our UX and to incorporate best practices.

SOLUTION

What was the scope of their involvement?

Majestyk started with a UX review, interviewing and videoing our clients as they interacted with our product. They then evaluated their findings and made UX suggestions, which were integrated into wireframes. They essentially took the UX workflows for both the client and gallery sides and mapped them out for our internal team to develop. As of now, the product is only a web app, but we will develop a mobile app soon.

What is the team composition? 

Majestyk provided a lead designer, project manager, and UX designer.

How did you come to work with Majestyk?

Our marketing manager found them while looking for a UX firm in New York. We didn’t want a big company but someone small with smarts and experience that we could work directly with.

How much have you invested with them?

We spent around $40,000.

What is the status of this engagement?

The project lasted from September–December 2018. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s too early for quantitative metrics, but I’ve been happy with the results.

How did Majestyk perform from a project management standpoint?

They paid attention to detail and were extremely thorough. They stayed on top of their processes and met deadlines, conducting business professionally.

What did you find most impressive about them?

They were technically capable and brought a strong intellect to our UX. The team is lean and responsive, unlike many other firms that are slow or don’t let you communicate directly with the designers.

Are there any areas they could improve?

We would’ve appreciated a few additional in-person meetings.

Do you have any advice for future clients of theirs?

Plan your project thoroughly before going to them. 

BACKGROUND

Introduce your business and what you do there.

I’m the CIO of a haptic design company that focuses on creating solutions for blind or visually impaired individuals. Our first product is a wearable tech wristband that helps guide people from one location to another.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Majestyk?

We had a hardware solution but we needed a software interface to help the user work through the device in terms of onboarding and using it in the real world. Being that the device is for blind and visually impaired individuals, the project needed to be well thought out, especially in terms of the software.

SOLUTION

What was the scope of their involvement?

We were supposed to work with them in terms of development, but we ended up focusing more on UX and UI wireframes and designs. We came out of the project with a sketch file and a whole set of user flows. Technology-wise they used Adobe Illustrator, Sketch, and InDesign.

What is the team composition?

Two of their designers worked under the supervision of their CTO. We worked with the two designers for the majority of the project.

How did you come to work with Majestyk?

We needed a team that could jump in and tackle an unorthodox problem on the fly. We didn’t want a team that was too stuck in their ways, and from the first couple interactions with Majestyk it was clear that were digesting everything that we were saying and not making assumptions.

They seemed like a good fit because they didn’t only demonstrate the requisite experience, but a visual-focus, which we found important as a company because we focus on designs that go hand-in-hand with functionality.

How much have you invested with them?

We spent between $10,000–$50,000.

What is the status of this engagement?

We’ve been working together since May 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We went in thinking that they would develop the project, but they suggested that we focus more on the interface first. We came out with the entire design of the app, so the new trajectory changed our project for the better.

How did Majestyk perform from a project management standpoint?

They had their own set of project management tools and were very vocal and clear about their deadlines. They worked with us to shift deadlines because of our working style; our pace varies from month to month.

What did you find most impressive about them?

It’s mostly their flexibility. They worked well with our unorthodox approach in a very startup-like environment.

Are there any areas they could improve?

We realized that the sketch file they provided was dense and had multiple unnecessary layers but that might’ve been a timing issue—valuing speed over reducing redundancy is something we understood.

BACKGROUND

Introduce your business and what you do there.

I’m the CFO of Bran G Entertainment, LLC. We’re a talent booking and consultant agency within the entertainment industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Majestyk?

We wanted to develop a landing page to promote our company.

SOLUTION

What was the scope of their involvement?

We only asked for a landing page because we’re a startup and have budget constraints. Majestyk gave us workflows to fill out and then helped expand our idea into an impactful deliverable. They were able to work within our limitations to build out a complete website. The site features external references and links to our clients’ social media accounts. They were also able to create a new company logo and integrate its color scheme with the web design.

What is the team composition?

I worked directly with both their president and VP. Another person from their team handled the graphic design.

How did you come to work with Majestyk?

I went to high school with Majestyk’s president and had trusted him in the past. After finding him on LinkedIn, I checked out his company’s website and was extremely impressed with the quality and fluidity of its design. I didn’t have other connections in the web development industry, so I reached out. Luckily, he was receptive and able to connect me with his team.

How much have you invested with them?

The project cost around $30,000.

What is the status of this engagement?

This project took place from November 2017–April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were excited to see what Majestyk could deliver and the results don’t disappoint. The quality of our website is now on par with their own.

How did Majestyk perform from a project management standpoint?

We communicate through email, text, and phone calls. I’d occasionally meet the president over lunch when the subject matter would be better communicated face-to-face. They’d usually respond to email within 2–3 hours. They understood what we wanted to accomplish with the site and completed everything on-time and within budget. Utilizing freelancers to supplement development teams ensures timely deliverables.

What did you find most impressive about them?

They invited me to tour their office and gain an understanding of their process and company culture. This quickly built a mutual trust considering they’re extremely busy and our project is on their smaller scale. The willingness to make time for us illustrates their integrity.

Are there any areas they could improve?

They’re a great company with an excellent logo and website. However, they could expand their marketing efforts to reach small business owners and startups. Everyone should know about them.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and president of a business development consulting firm. We work with small and medium-sized businesses in several countries.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Majestyk?

We needed a firm to help our company and our clients with customized app development for various products, services, and efforts.

SOLUTION

What was the scope of their involvement?

We’ve done three or four projects with them. A couple of the apps they produced were very complex and user-facing. They handled every project well, no matter how complicated or simplistic.

One project involved a huge network of healthcare providers and included a bidding component. Another was an app that operated like LinkedIn, but for a niche segmentation. Each project was very unique, with very different end objectives. They handled each project with an equal level of attention and never flinched.

What is the team composition?

There’s a team of about five. I have access to the developers if I need to speak with them directly, but I try to respect their process and usually communicate with the project manager.

How did you come to work with Majestyk?

I met Don (Co-Founder & CEO, Majestyk) at a VetsInTech conference. He’s a former Marine, and I want to support veterans in any way I can.

How much have you invested with them?

We spent between $100,000–$200,000 on all of our projects with them.

What is the status of this engagement?

We started working together in 2015 and the most recent project concluded at the end of last year. We don’t have any current projects open, but we keep in close contact and hope to use them again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Every single time we work together, they provide consistency and a very specific process. They assess each project, understand our fundamental needs, and provide detailed proposals. They’re thorough, easy to understand, and they’re able to master concepts. Even in instances where our client didn’t use an app for business reasons, Majestyk always delivered high-quality work on time.

How did Majestyk perform from a project management standpoint?

Their professionalism is incomparable and their responsiveness is second to none. If there is a bug or a crash—which has only happened once or twice since we started working together—they take responsibility and immediately do whatever it takes to fix it. They make sure we have the product and service we signed up for.

Most of our communication is by phone and email. I try not to micromanage my contractors, so I don’t use a daily tracking system. We set deadlines and give them a chance to deliver on them. That’s how I measure success. Majestyk has never missed a deadline.

What did you find most impressive about them?

Their humility is impressive. They’re good, honest, talented people and I haven’t found a more gracious and professional group of app developers. They’re wonderfully understanding of budget limitations and they come up with reasonable and sensitive pricing adjustments.

Are there any areas they could improve?

They might be a little too humble for their own good. They could be much larger as a company, but their humility might get in their way. More people should benefit from their talent.

Do you have any advice for potential customers?

Don’t get a quote from a competitor; Majestyk will work within budgetary constraints. They are also majority veteran-owned. Hiring a veteran-owned company is the smallest way to say thank you to our former service members.