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Magnitude Means Business. We're business professionals that invest in and own a portfolio of our own companies. Founded by tech entrepreneur John Jacobs our focus is on results-driven business development, lead generation and digital customer acquisition.
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Digital Media and Web for Product Engineering Company
Other Digital Marketing
Confidential
Jan. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They’re never too busy to meet with us.”
Nov 27, 2018
CEO, Kaiser US
Mike Bietsch
Verified
Other industries
Tucson, Arizona
11-50 Employees
Phone Interview
Verified
Magnitude Media redesigned a WordPress website. They continually assist a digital marketing effort by producing web advertisements, updating the site’s product images, and writing new descriptions.
Magnitude Media consistently delivers polished marketing materials that increase product sales. Customers appreciate the website’s attractive frontend interface. Executive-level engagement ensures a highly communicative and transparent experience. They’re valuable partners.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CEO of Kaiser US. We’re an engineering company that creates products for the federal government.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Magnitude Media?
We needed an experienced firm to improve our website and digital marketing materials.
SOLUTION
What was the scope of their involvement?
Magnitude Media redesigned our WordPress website and integrated it with additional content. That process included creating new product images and updating relevant descriptions. Once we agreed on the project’s deliverables, they quickly began producing the site’s marketing videos. They handled everything and made the process as easy as possible. We call them up to lead a marketing push around major holidays by producing web ads, running email campaigns, and updating the site’s product inventory.
What is the team composition?
John (Founder, Magnitude Media) is our main point of contact. We also interact with their lead web developer. They have a whole film crew and post-production editors that work on our deliverables, but we don’t have any contact with them.
How did you come to work with Magnitude Media?
John has a positive reputation in our area, so we met him through networking several years ago. His company’s ability to produce high-quality commercials and web ads set them apart from similar consulting firms. They use professional grade equipment.
What is the status of this engagement?
We started working together in January 2016 and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The sales generated by the website indicates the success of Magnitude Media’s contributions. Overall, we’re satisfied with the results they deliver. They’re a supportive company that accomplishes what they promise.
How did Magnitude Media perform from a project management standpoint?
First of all, they’re incredibly responsive. If they don’t answer our calls immediately, they usually manage to get back to us within five minutes. They’re willing to address any issues we communicate to them. They’re able to complete assignments within aggressive deadlines.
What did you find most impressive about them?
We’ve worked with a lot of companies that took our money and underperformed. Magnitude Media cares about of products and wants us to succeed. Also, their availability is unparalleled compared to other consulting firms. They’re never too busy to meet with us.
Are there any areas they could improve?
They do an excellent job for us, so I don’t have any criticism to offer.
Do you have any advice for potential customers?
They’re an energetic team of workaholics, so I’d recommend them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 1-1 of
1 Reviews
Locations (1)
1101 N Wilmot Rd, Suite 235Tucson, AZ,
United States85712
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