Full-service eCommerce agency

BRONZE VERIFIED

A global full-service agency focused on Magento with certified professionals who are ready to sky-rocket your business.

With global coverage and 50+ employees, we provide all you need for a successful eCommerce business. This is your one-stop solution provider for everything from complete strategy plan, designs and development to ongoing support and digital marketing activities.

Many companies such as W3 Awards, Clutch, Amazon Web Services, RAR+ and Google's AMP have recognized our professionalism awarding our projects and how they were delivered.

 
$25,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2012
Show all +
London, United Kingdom
headquarters
other locations

Portfolio

Key clients: 
Volkswagen, Sabon, Dynamic Yield, MADARA Cosmetics (Nasdaq MDARA.RG), Kinetics Nail Systems, Armed Angels
Kinetics - full service eCommerce soluton Image

Kinetics - full service eCommerce soluton

Kinetics chose Magebit as their full service solution partner for all their eCommerce related needs - design, development, and strategy.

Volkswagen - eCommerce solution for buying electric cars (VW ID) Image

Volkswagen - eCommerce solution for buying electric cars (VW ID)

Moller Baltic Import SE is the official dealer of Volkswagen in Baltics and Audi in Latvia and Lithuania. They are a subsidiary of Moller Mobility Group that is one of the Northern Europe's leading vehicle companies with more than 4000 employees. Moller Baltic Import SE is an innovative company that invests in their employees, follows and even creates the latest trends in the transport industry.

To be successful with

their first online electric car pre-booking system, Moller Baltic Import SE chose Magebit as their solution provider for this project that includes strategy, design and development.
MADARA - eCommerce development and support for leading cosmetics manufacturer Image

MADARA - eCommerce development and support for leading cosmetics manufacturer

MADARA Cosmetics, also known as MADARA, is a Latvian manufacturer of organic skin and hair care products. The ingredients include biologically certified blossoms and herbal extracts from the Northern and Baltic region.

MOSSA Cosmetics - Infrastructure, development and support Image

MOSSA Cosmetics - Infrastructure, development and support

Full eCommerce site development and maintenance for a cosmetics brand.

ARMEDANGELS - Magento design & development for a fashion brand in Germany Image

ARMEDANGELS - Magento design & development for a fashion brand in Germany

For the past 10 years, the Cologne-based label ARMEDANGELS has been proving that fashion can be done differently: ECO & FAIR. No slave wages, no chemical madness, no cheap mass production. The simple idea to print T-Shirts and gather money for charity projects by selling them turned into an enterprise that today is one of the biggest Eco & Fair fashion labels in Europe. With a team of 80 and four collections a year,

ARMEDANGELS shows that sustainability and great product design do not rule each other out.

To get ahead of the competition, ARMEDANGELS chose Magebit as their go-to solution provider for all of their eCommerce needs, including 24/7 maintenance, design and development.

Sabon New York - Omnichannel solution for luxury bath & body brand in New York Image

Sabon New York - Omnichannel solution for luxury bath & body brand in New York

Sabon is a luxury bath and body brand with over 130 physical stores that is loved world-wide. Today, with the same love and creativity that inspired the original bar of lavender soap, Sabon has expanded upon their soap line to include delightful and dreamy products for the body, the home and the soul. This spectacular, and much loved, collection of lotions and potions is now available in stores across Israel, Europe, Japan and

the United States

In cooperation with Dynamic Yield, Sabon NYC chose Magebit as their solution provider for all of their eCommerce needs, including development and 24/7 maintenance for their Magento and AWS infrastructure.

Wallstickerland - Magento solution for largest wall sticker shop in Denmark Image

Wallstickerland - Magento solution for largest wall sticker shop in Denmark

Largest in Denmark with branches in multiple countries.

Single Magento instance, multiple locations, currencies and languages.

Automated print file generation for customer specific orders. Once an order is placed, a print file is generated with the ability to immediately print out the sticker.

Not to overload customers with high prices, a completely custom pricing model is being used for product price

calculation.

Custom sticker finder helps visitors find their favorite products based on theme, type, room and more.

Alice McCall - Magento development for a leading fashion brand in Australia

Magento Enterprise development

The store required different deviations from the Magento Enterprise feature core so we stepped in to create tailor-made solutions on top of the enterprise features.

Shop the look functionality

Alice McCall makes it easy for their customers to purchase certain looks. For each product, there is a “Shop the look” button where you can buy all the accessories and clothing with just a click of

a button. In-depth payment method analysis

To maximize the successful transactions in the website, we stepped in to analyze and change the payment methods for highest throughput.

Enhanced infrastructure

All stores deserve a quality infrastructure with failover and backup policies, so does Alice McCall store. With tailor-made infrastructure, Alice McCall store is running fast and secure.

Responsive Magento theme

To achieve the best user experience we analyzed the habits of the customers and modified their existing theme.

Vip Plaza - Indonesia fashion giant going mobile within 3 weeks Image

Vip Plaza - Indonesia fashion giant going mobile within 3 weeks

Mobile applications with offline browsing capabilities integrated with Magento.

In only 3 weeks we managed to finish the product and pass UAT.

Add to cart in an application, purchase from desktop or another way around. All data is synchronized for the best UX.

Thousands of daily users use the mobile app to browse and purchase.

Hargroves Cycles - Migration to Magento 2, complete re-design and ERP integrations per warehouse Image

Hargroves Cycles - Migration to Magento 2, complete re-design and ERP integrations per warehouse

First established in 1981, Hargroves Cycles is a trusted and recognized cycling retailed in the South of England. They have won the BikeBiz awards for 'Specialist Retailer' of the year 2015 and 'Retail Event' of the year 2014 & 2015. With 5 physical stores in the UK Hargroves Cycles provides thousands of different products related to cycling.

To take the lead position in the competition, Hargroves Cycles came to

Magebit to migrate from Magento 1 to Magento 2. With full page re-design and custom integrations, this project is a success story they needed.

Reviews

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Web Design & Maintenance for Beauty E-Commerce Company

"Projects are managed by one account manager and one developer."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019 - Mar. 2020
Project summary: 

Magebit addressed a beauty e-commerce company's web design needs. The team redesigned the client's web header, updated their shopping cart and navigation flow, and even integrated customer promotions. 

The Reviewer
 
11-50 Employees
 
New York, New York
Senior E-commerce Manager, Beauty Company
 
Verified
The Review
Feedback summary: 

Magebit executed a fresh new look and feel. The new customer journey is streamlined and seamless. Their work ethic and communication style were both incredibly efficient. They worked around the clock to meet goals. They've also been exceptionally responsive to questions and update requests.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My company is a beauty company and we are DTC. I am a senior E-commerce manager for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magebit?

We worked with them on many digital projects including website header redesign, shopping cart update, free gift, and more.

What were your goals for this project?

For header redesign, the goal is to update the navigation to give the website a whole new look and feel.

SOLUTION

How did you select this vendor?

They are knowledgeable and experienced, flexible, easy to communicate, and always put our priority at first.

Describe the project and the services they provided in detail.

They offer the initial discussion for the scope of work, provide us different solutions to address the project/ issues with estimated hours. Understanding our backend to ensure efficiency and the best way to work around it. We provide the design/graphics if any.

What was the team composition?

We have one account manager and one designated developer on one project. Sometimes we would have multiple developers if we have more than one project going on. I am happy with their team!

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The new header gives our website a new and fresh look as well as addresses the improved customer journey by highlighting specific categories.

How was project management arranged and how effective was it?

Projects are managed by one account manager and one developer. The work and communication if very efficient.

What did you find most impressive about this company?

They work around the clock and the account manager is very responsive no matter when I ask for the updates for the project!

Are there any areas for improvement?

N/A

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Magento Development for E-Commerce Fashion Brand

"They’re accessible, organized, and accommodating."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2019 - Ongoing
Project summary: 

Magebit provided updates and bug fixes for a Magento website to increase the site’s stability. They also integrated new features including EIM. 

The Reviewer
 
51-200 Employees
 
Pakistan
Saif Hasan
Director, Lulusar
 
Verified
The Review
Feedback summary: 

As a result of Magebit’s work, the client saw an increase in site traffic and revenue. The user experience has also improved. Communication was easy, direct, and transparent. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Lulusar. We are an e-commerce fashion brand and manufacturer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magebit?

We were working with an agency that built a Magento website for us, but they weren’t certified, and the website was unstable. We needed a new company to make the necessary changes for the website to run properly.

SOLUTION

What was the scope of their involvement?

They did an audit to identify all the weak spots on the website. There were several key features that needed to be fixed. They essentially had to build the infrastructure from scratch. 

Additionally, they recently integrated EIM, as it is Magento compatible.

What is the team composition?

My main point of contact is Arturs (Project Manager). He oversees a team of developers working on the project.

How did you come to work with Magebit?

I had a list of Magento certified agencies. We discussed the scope of work with Magebit, and felt confident they would be able to onboard all of our requirements. 

How much have you invested with them?

We’ve spent roughly $35,000 to date.

What is the status of this engagement?

We began working together in October 2019, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They understood the level of urgency of the project. The website was crashing and unstable, and they worked diligently to get it on track. They quickly understood problems that arose and got them fixed quickly. 

Since they fixed the site, there has been an increase in traffic, revenue has increased monthly, and the user experience seems to be good. 

How did Magebit perform from a project management standpoint?

They’re accessible, organized, and accommodating. Jira is the primary tool we use, and I have an open line of communication with the developers any time I need to discuss things with them. Communication is good.

What did you find most impressive about them?

They allow us to have direct communication with the developers. This helps the project to run more efficiently, making our work easier and the execution of tasks quicker. I really appreciate this.

Are there any areas they could improve?

They could use more rigorous quality assurance before the deployment of each task.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Development for Cosmetics Manufacturer

"Their speed, personal attitude, experience, and knowledge impressed us."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2019 - Ongoing
Project summary: 

Magebit developed an e-commerce website for a cosmetics manufacturer. This included both front- and backend development and consulted on best UX and SEO practices.

The Reviewer
 
51-200 Employees
 
Latvia
E-Commerce Manager, Cosmetics Manufacturer
 
Verified
The Review
Feedback summary: 

While the development is ongoing, the project is expected to have a major impact on the client's business. Magebit possesses the technical expertise and work ethic to consistently produce high-quality results. The team is hard-working and professional.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We manufacture cosmetics and beauty products for professionals and end consumers. Our products are distributed in more than 50 countries worldwide. I'm responsible for E-commerce project, main task is to launch and run this sales channel effectively.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magebit?

At first we chose Magento as platform we want to build our web store in. At the beginning we wanted to run this project in-house. After 6 month of working on project we realised that we need to outsource development of it. Magebit is company which suited our needs the best.

What were your goals for this project?

Project is still ongoing. The goal is to launch the web store, with automated processes, to ensure high standards we want to comply with. Web store functionality, because of our differentiated agreements with distributors worldwide, is complicated.

SOLUTION

How did you select this vendor?

Magebit was highly recommended by trusted source, who had experience with Magento. However, we did research a potentials Vendors, met with few of them and made a decision based on the best fit to our needs. We knew that Magebit understands our needs, and shares the same values as we do.

Describe the project and the services they provided in detail.

Mostly, Magebit provided us with professional Magento Front-end and Back-end development. While we were delivering graphic designs in-house, Magebit consulted on User Experience of given designs and took full control of integrating them into the website. Additionally, team consulted on most effective ways of developing certain functions and always provided us with options to choose from depending on what fits us.

Apart from development, Magebit also consulted or in one or another way helped us with other e-commerce related topics, such as SEO, Best E-Commerce practices, different services and UX. Finally, they helped us to understand Magento architecture, Magento general configurations helped to create solid and stable server infrastructure and took the lead on project management of development of vital pages of our e-shop (my account, cart and checkout).

What was the team composition?

So far, we had opportunity to work with around 6-7 specialists from Magebit. Our communication with Magebit has been mostly through a project manager, which is handy as one person knows all the processes going around our website and is able to assign appropriate developers/specialists for a given task depending on skill sets.

However, when it requires deeper expertise regarding certain aspects, we discuss matters with specialists in those areas directly, e.g. - server infrastructure or matters on hierarchy of storeviews or websites under our Magento.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Project is still ongoing, but impact definitely will be major. This is a new sales channel we are developing, structure. It will change most of the processes we are having now.

How was project management arranged and how effective was it?

I couldn't imagine a better project management. My main contact person is project manager, his high work ethics and attitude exceeded our expectations. Reliable partner, who always gives to us many options, foresees any challenges which might appear and gives us information we need to make the right decision.

What did you find most impressive about this company?

Their speed, personal attitude, experience, and knowledge impressed us.

Are there any areas for improvement?

Haven't noticed yet.

5.0
Overall Score Great doing business with
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Scheduling was precise
  • 5.0 Cost
    Value / within estimates
    Costs are reasonable
  • 5.0 Quality
    Service & deliverables
    Exceeded our expectations
  • 5.0 NPS
    Willing to refer
    Already did and will continue to refer them

Web Dev for Pet Food Delivery Company

“It’s been a great experience from start to finish.”

Quality: 
4.0
Schedule: 
3.5
Cost: 
3.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
1-10 Employees
Project summary: 

Magebit took over the existing code of a Magento 2.2 website and platform, fixing the elements that were broken. They continue to build new features, including subscription functionality on top of that.

The Reviewer
 
1-10 Employees
 
Toronto, Ontario
Karen Schiavone
Owner, Barkside Bistro
 
Verified
The Review
Feedback summary: 

The development work delivered by Magebit has satisfied all project requirements and stakeholders, turning virtually unsalvageable code into a working site that is almost ready to be launched. Their team was flexible and helpful at all times, regularly providing and translating project updates.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Our company is Barkside Bistro.  We retail raw food and natural health products for dogs and cats both online and in a brick and mortar environment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magebit?

We require an integrated website and POS platform.  The prior developers had failed to deliver after almost two years.  After spending a lot of time and money with no end in sight and no confidence in the ability of either group to deliver, we sought a new developer who could salvage what we had and could and bring the project to life.

SOLUTION

What was the scope of their involvement?

The platform is Magento 2.2, and the site had been in the hands of two other developers prior to landing with Magebit, yet was still not live.  Magebit helped identify the list of things that needed to be addressed at the onset, yet as we went along, at every turn, we found another aspect of the code that needed to be fixed before we could proceed.  This resulted in the scope of work expanding significantly.  We are still working on getting this site and POS up and running.

What is the team composition?

I worked with between 10–15 members of their team.

How did you come to work with Magebit?

I found them on the Magento site in their list of accredited developers that they publish. We did a review with a few companies we found there, and they shone the most in the course of that process.

How much have you invested with them?

We’ve spent about $65,000 at this point.

What is the status of this engagement?

We started together in December 2018 and are approaching the end of the project now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Proactive support in the successful planning, execution, monitoring, controlling and closure of this project has not been a strength.  This project is not yet complete as of Jan 2020 despite being a year in development.

Other then that, I found Magebit developers to be extremely professional, patient, and clearly know their stuff.  They are excellent at explaining things, even to non-technical people.  

Despite not being live, this been a mainly positive experience.  Estimates for time have been quite reliable.  We would recommend Magebit's services and look forward to continuing to work with them after we launch this thing.

How did Magebit perform from a project management standpoint?

They’re working with just me, and I’m not very technical at all, so they’ve been extremely helpful with explaining whatever we were working on at the time and answering all my questions. They always understood exactly what was being asked of them, and they were very clear about establishing a direction for the project given basic instructions from me. It’s been a great experience from start to finish.

What did you find most impressive about them?

My website connects to two brick and mortar stores, and I don’t think they had done a lot of POS work before working with me, but they did a great job of digging into that and figuring out how to develop some pretty unique subscription and inventory functionality anyway. They’ve done a wonderful job.

Are there any areas they could improve?

I’m not sure if usability has been addressed yet, so I’m not sure how that’s going be, but that’s just a matter of things we won’t be able to determine until after launch, not something I would necessarily complain about.

3.5
Overall Score
  • 3.5 Scheduling
    ON TIME / DEADLINES
    Not because of delays on their part but the project has taken significantly longer than I ever expected.
  • 3.5 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Front- & Backend Support for E-Commerce Site

“I highly recommend them to anyone looking for a partner that can translate raw ideas into functional code.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2017 - Ongoing
Project summary: 

Magebit provides ongoing front- and backend maintenance for an e-commerce site. They’ve updated to the latest version of Magento, refined code, and integrated third-party extensions. They now support SEO.

The Reviewer
 
1-10 Employees
 
Temse, Belgium
Maxim Van Broeck
Owner, Belomax.com
 
Verified
The Review
Feedback summary: 

Since the initial engagement, Magebit has grown with the business and gained an in-depth understanding of internal goals. They’re able to quickly execute on code, developing creative solutions to meet technical requirements. An effective workflow and open communication make them ideal partners.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there. 

I’m the owner and director of a Belgian e-commerce store called Belomax.com. We’re a B2C and B2G site that sells sports and leisure products to end consumers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magebit? 

We were looking for a strong, competent web development agency to assist us with our daily frontend, backend, and SEO maintenance.

What were your goals for this project? 

Our objective was to find a web development partner that could help us carry out our tasks. We wanted to update our platform to the latest version of Magento, improve our page speed, and refine our SEO.

SOLUTION

How did you select this vendor? 

A Magento extension provider referred us to them, so we reached out. They responded quickly to our email and kept to the point. Their portfolio also gave us confidence in their abilities. 

Describe the project and the services they provided in detail.

Magebit works closely with our team to improve our site performance by maintaining our front- and backend. Initially, they checked the loading speed of our pages and came up with a solution to make them more responsive. After updating us to the current version of Magento, they tested third-party extensions and wrote deeper code to better connect them to our CRM. They now provide ongoing SEO support.  

What was the team composition?

Their CEO has been in charge of our project since our first interactions. He’s quick to respond and follows up on everything. Once we submit a service ticket, he assigns specialized developers to work on our task.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business? 

Overall, we’re happy with their team and their skills. It’s important that we have a development partner who understands what a customer wants to see and how to reflect that on the frontend. As such, I appreciate that Magebit is able to take my vision and translate it into functioning code. They always come up with solutions to meet our end results, and we plan to continue working with them for the foreseeable future. 

How was project management arranged and how effective was it?

They use Atlassian to coordinate the project, which gives us a clear overview of the task status. With the ticket board, we can easily see all of the current tasks in progress, refer to specific ones, and track their timing. Communication is in English, which works well for us.

What did you find most impressive about this company?

They provide accurate time estimates for each task. Sometimes we go over our planned hours, but that’s usually because I ask for extra modifications for the ticket. However, we understand each other well, so the end result is always great.

Are there any areas for improvement?

No, they shouldn’t change a thing. Since the beginning, we’ve watched Magebit grow with us and feel good working with them. I highly recommend them to anyone looking for a partner that can translate raw ideas into functional code.

5.0
Overall Score They do great work and should keep it up.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They're brilliant.
  • 5.0 Cost
    Value / within estimates
    Compared to the market prices, their ratio of cost to value is pretty good.
  • 5.0 Quality
    Service & deliverables
    The quality is great.
  • 5.0 NPS
    Willing to refer
    I would highly recommend them.

Web Design & Dev for Pajama Retail Company

“They rapidly deliver on all our ideas and solve every problem we identify quickly and correctly.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2017
Project summary: 

Magebit designed and developed a website on Magento 1 from scratch. They provide ongoing maintenance and support for that platform and an additional site. 

The Reviewer
 
1-10 Employees
 
Milwaukee, Wisconsin
Tyler Galganski
CoOwner, Foreverlazy.com
 
Verified
The Review
Feedback summary: 

Deftly grasping the ideal vision for the design and UX, Magebit implemented a flawlessly secure and cutting-edge website. Informed by best practice market trends, they consulted on technology to use and executed every requirement seamlessly. The team is dependable and efficient.
 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner of a pajama company called ForeverLazy. 
 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magebit?

We first contracted Magebit to create our website about two and a half years ago. Previously, we’d partnered with unreliable freelance developers who often produced poor work. The domestic web development company we’d tried became too expensive. Magebit offered a middle ground. They’re a bit more affordable, but still bring the expertise of a high-level development firm. 

SOLUTION

What was the scope of their involvement?

Magebit started by providing ongoing website maintenance and operational work for one of the businesses I co-own. For my other company’s brand, they helped us launch a website from the ground up. We described the look and feel we wanted and showed them examples and inspiration from other sites we wanted to emulate. Based on those materials, they managed everything from design to the entire development. From our in-depth discussions, they extrapolated our vision for the site and executed on it from scratch. 

Concerning technology, Magebit built our platform on a later version of Magento 1. From my understanding, they specialize in that area of development. They coded the newer website we made last year in a different programming language on the more modern Magento 2, which has more features. 

What is the team composition? 

I've personally interacted with 2–3 developers and two project managers from Magebit over the past few years. For day-to-day tasks like ongoing website maintenance, I work directly with the developers.

How did you come to work with Magebit?

We found Magebit on a site for freelancers. They responded to our service request for maintenance. We wanted a more reliable team than a single developer since we'd had bad luck with independent freelancers being less competent than they presented themselves.

We chose Magebit because they had an established team with a set infrastructure and multiple people for project management. They were much less expensive than some of the domestic firms we considered. They were responsive during their interview and met all our requirements. Our engagement has gone well ever since we hired them.

How much have you invested with them?

The new website Magebit built cost €20,000 (approximately $22,9000 USD) for design and development. We've probably spent another €3,000–€4,000 (approximately $3,400–$5,600 USD) on the associated maintenance. The exclusively maintenance contract with our business has cost about €10,000 (approximately $11,400 USD) so far. In total, we've invested around €40,000 (approximately $45,700 USD). 

What is the status of this engagement?

We've been working together since the summer of 2017. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Magebit delivered two high-quality and fully functional websites that have never crashed or had downtime that impacted the customer experience. They rapidly deliver on all our ideas and solve every problem we identify quickly and correctly.

I found it particularly impressive how accurately they translated our ideas into concrete designs based on our short dialogue sessions. They captured our desired look and feel in a cutting-edge website we’re very pleased with. 

Unlike past developers we’ve used, Magebit is very reliable. They’ve never put us in line behind other clients or taken multiple weeks for tasks to get done. Our line of business sees frequent and unexpected changes, so keeping pace is critical.

I appreciate the team's reliability, ease of communication, and quality of work. The most important result they’ve produced has been giving our business peace of mind. I can always rely on Magebit to keep everything running smoothly. They’re so responsive, efficient, realizable, and skilled that I never have to worry about the results.

How did Magebit perform from a project management standpoint?

Despite a 12-hour time zone difference, the developers are always willing to answer my questions when I get to work in the morning, even though it's late at night for them. They're consistently available online, responsive, and open to problem-solving outside the standard workday. 

Magebit uses Alison software to track all the ongoing tasks. We can open new tickets and communicate through that platform. They're very organized and detail-oriented. The team stays organized by logging their tasks and progress. 

For all our requests, they provide accurate timeline and cost estimates. They're flexible about prioritizing and escalating urgent matters. Everything they launch on our site is thoroughly tested first. 

What did you find most impressive about them?

MageBit's knowledge of the latest industry trends was invaluable. They considered what worked well in the marketplace when developing our site. When they suggested using Magento, they explained why it was the right platform for our needs. The team’s informed advice saved us time spent researching technology options. 

All the aspects of building a website can be daunting and stressful, but Magebit made the whole process feel easy. They took initiative and used discretion about pitching ideas. Since I'm not a web developer or graphic designer, I appreciated their wealth of knowledge about what to include for the best customer experience and overall appearance. 

Are there any areas they could improve?

No, I’ve been very happy with their work overall. There's no constructive feedback I can think of at this point. 

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    They offer us tremendous value. They provide amazing quality and turnaround times for a much lower price than U.S. firms.
  • 5.0 Quality
    Service & deliverables
    They're clear about the schedule and very quick to turn around work.
  • 5.0 NPS
    Willing to refer

Magento Updates for Lighting Retailer

"They’re easy to work with and provide working code and fast fixes, which is rare." 

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Ongoing
Project summary: 

Magebit updated a Magento platform and brought it into compliance with new cookie and privacy regulations.

The Reviewer
 
1-10 Employees
 
Beerse, Belgium
Dennis Wilms
Owner, Lichtkoning
 
Verified
The Review
Feedback summary: 

Revenue has expanded thanks to Magebit’s efforts. They utilize project management software to ensure seamless communication and resolve bugs quickly. They deliver working code for a valuable price.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the owner of Lichtkoning, a lighting retailer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magebit?

We wanted to continuously improve our web-shop through expanded search engine advertising.

What were your goals for this project?

We wanted to improve our conversion percentage, protect our site and have it comply with regulations, and automate as many processes as possible.

SOLUTION

How did you select this vendor?

Magebit contacted us by mail. They caught our interest because we weren’t so happy with our current development agency at that time. We tested the waters with several small tasks and grew our partnership from there.

Describe the project and the services they provided in detail.

They updated our Magento platform to the latest version and implemented new regulations regarding cookie notice and GDPR. They also fixed several old bugs and integrated third-parties like shipping partners. Finally, they implemented supplier stock data automation and helped launch our site in a new country and language.

What was the team composition?

Since we were working on multiple small tasks, they assigned multiple developers to our site. We worked with about three developers in total, in addition to a project manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We've been growing very nicely thanks to Magebit’s assistance. In 2018, revenue grew more than 60% compared to 2017. I expect the same to be true this year.

How was project management arranged and how effective was it?

We’re currently using Service Desk by Atlassian, and it works great. I prefer to work with a ticketing service like this. Previous agencies communicated with us by email, but it caused many issues.

What did you find most impressive about this company?

They provided excellent value for the cost. They’re easy to work with and provide working code and fast fixes, which is rare. Their total package is great.

Are there any areas for improvement?

Nobody’s perfect, but Magebit is getting there. If I were to give a few nitpicks, I’d say their ticketing system doesn’t allow you to edit posts, and sometimes their estimates are a bit off. Granted, both of these problems are partially on me. I could reread things before posting them and control feature creep better. Additionally, sick-leave made us miss several deadlines at the end of the year, but that’s understandable.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
    I've never worked with a better agency.
  • 5.0 NPS
    Willing to refer

Magento Development & Support for Web Agency

“[W]e’re confident in their ability to comprehend new issues, and they work well to produce solid solutions.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Nov. 2017 - Ongoing
Project summary: 

Magebit provides customer support for all Magento-based concerns, which includes resolving technical issues, updating security measures, and developing requested features.

The Reviewer
 
1-10 Employees
 
Bath, UK
Managing Director, Web Development Agency
 
Verified
The Review
Feedback summary: 

Magebit’s customer-centric approach has saved time and increased internal bandwidth. Although the team could provide more concrete time estimates, they’ve proven to be responsive and work diligently to complete tasks. Their Magento expertise makes them critical partners in the engagement.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the managing director of a U.K.-based web agency. We provide marketing and digital communications solutions along with technical support to our clients. We typically focus on providing e-commerce solutions.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magebit?

We needed a partner who could extend our services, providing quality Magento support and development to our existing clients.

What were your goals for this project?

In addition to high-quality development, we wanted resources who could manage their projects in-house to ensure delivery.

SOLUTION

How did you select this vendor?

After the initial contact, we gave them a few trials to gauge their skills. They completed the tests successfully, so we met them at their offices.

Can you go into detail about the services they provided and the scope of the project?

Magebit provides ongoing support desk services for all of our Magento technical requirements. This ranges from problem-solving issues and implementing security updates to handling new feature requests.

What was the team composition?

The team consists of a project manager who leads a number of Magento developers. They use a ticket system to assign tasks to individual developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

By dealing directly with client issues, Magebit has saved us a tremendous amount of time. We monitor their work and provide input when necessary. However, we’re confident in their ability to comprehend new issues, and they work well to produce solid solutions.

How was project management arranged and how effective was it?

We primarily use Jira to process service support requests and hold further meetings over Skype as needed. In terms of responsiveness, Magebit is generally very prompt. Occasionally, there might be a task or two that take a while for them to start.

What did you find most impressive about this company?

I appreciate their response time to new service requests. If they need more information to process a request, they’re clear about their requirements. This allows us to assess the problems accurately and deal with them in an effective manner.

Are there any areas where they can improve?

While we’re happy with their work overall, they could be more accurate with their initial time estimates. They often provide soft quotes, so tasks end up taking more time than anticipated.

4.5
Overall Score A great company that is dependable, that provides a valuable service to us.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They’re generally great at time management.
  • 4.0 Cost
    Value / within estimates
    For the most part, they provide a good value for their service. At times, some tasks exceeded their initial estimates.
  • 4.5 Quality
    Service & deliverables
    They craft high-quality solutions to most problems.
  • 5.0 NPS
    Willing to refer
    I can’t think of any reasons not to recommend them.

Magento Development & SEO for Marketing Agency

“Their people and team environment are most impressive.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Ongoing
Project summary: 

As a third-party vendor, Magebit enhances and maintains the functionality of a seafood e-commerce site. They’ve completed hundreds of projects, including SEO and troubleshooting.

The Reviewer
 
1-10 Employees
 
Palmyra, Pennsylvania
Rob Gundermann
President, Premier Marketing Group
 
Verified
The Review
Feedback summary: 

Magebit’s high-quality and consistent output contributes to increased revenue, while an efficient ticketing system keeps projects on track. The team’s transparency, expertise, and synergy continue to impress.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the president of a marketing firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magebit?

One of our clients was an e-commerce company that ships fresh and frozen seafood anywhere in the U.S. Magebit serves as the development team for their website.

What were your goals for this project?

Our goal was to find a reliable, qualified, and cost-effective developer to help us manage the day-to-day operations of the Magento store.

SOLUTION

How did you select this vendor?

We found them online. During the interview, we were impressed with their knowledge and flexibility. We started with a small project and grew from there.

Can you go into detail about the services they provided and the scope of the project?

The original Magento designer and developer failed to meet our needs. Fortunately, Magebit stepped in; they have been of great value to us. They originally helped make the Magento site more mobile-friendly. After that first task, they have completed nearly 100 projects for us, including the layout and design of the site. They’ve added additional features such as a new checkout system, upsells, and reviews. We’ve also asked them to perform on-site SEO and fixed error messages and other functionality issues.

What was the team composition?

I usually work with a project manager and 4–5 main developers from Magebit.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Their expertise and cost-effective solutions have allowed us to implement more features on the website, resulting in more profitability.

How was project management arranged and how effective was it?

We use their online ticket system to submit information, so everything is organized. Their communication is excellent. They are responsive and quick to handle important issues.

What did you find most impressive about this company?

Their people and team environment are most impressive. I always feel confident they have our best interests at heart.

5.0
Overall Score Their people, Magento expertise, and communication set them apart from competitors.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Their online ticketing system works quite well. If a ticket takes longer to resolve, it is often due to my lack of response.
  • 5.0 Cost
    Value / within estimates
    Considering the quality of work we received, they have proven to be quite cost-effective.
  • 5.0 Quality
    Service & deliverables
    They have successfully implemented several complicated projects.
  • 5.0 NPS
    Willing to refer
    I would not hesitate to refer Magebit. In fact, I have done so in the past.

Magento 2 Dev & Migration for Decoration Goods

“They simply delivered everything they promised they would.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Feb. 2018 - June 2018
Project summary: 

Magebit installed and configured a Magento 2 platform. They migrated a Magenot 1 database, designed new functionalities, optimized servers, and customized the new platform. Work is ongoing.

The Reviewer
 
11-50 Employees
 
Bucharest, Romania
Claudiu Stanciu
VP Technology & Special Projects
 
Verified
The Review
Feedback summary: 

The platform has received positive reviews, and conversions are expected to increase. They easily understood project requirements and demonstrated a consistent work ethic. They fulfilled the services they promised. They would benefit from expanding their firm, in terms of human resources.

The client submitted this review online.

BACKGROUND

Introduce your business and what you do there.

I’m a VP of Technology and I.T. manager at KA Design International. We’re a consumer goods company in the design & decoration industry, with a strong presence in important EU countries.

OPPORTUNITY / CHALLENGE

For what project/services did your company hire Magebit?

We were looking for someone to build a professional site and contribute SEO & marketing services. They needed to be able to handle the settings configuration of the platform & server, as well as migrating a Magento 1 database to a Magento 2 platform.

What were your goals for this project?

Many consumers are starting to move their entire purchasing lives online, so we needed to adjust to that. We wanted to move most of our marketing, sales, and customer services online, and then deploy them our colleagues in other EU countries.

SOLUTION

How did you select this vendor?

We did broad internet research and compared multiple specialized companies that we thought could provide a consistent quality of work, and would have strong planning and budgeting skills. We started with Romanian companies, but then expanded our search. We needed a partner that understood both Magento 1 and 2 and had excellent SEO and marketing knowledge. They also had to speak English.

Can you go into detail about the services they provided and the scope of the project?

Magebit handles a variety of services for us including migrating a Magento 1 database to a Magento 2 platform, redesigning our site’s functionalities and creating new ones, optimizing our servers, implementing our layout, and installing and configuring Magento 2, as well as extensions.

What was the team composition?

We’ve mostly worked with a project manager, as well as programmers with various specialties.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We were able to go live with the whole project after three months, and we massively increased positive reviews from our partners. We also expect visits and conversions to multiply.

How was project management arranged and how effective was it?

They were able to understand and define our objectives and tasks, and they accompanied us with a strong, positive attitude, throughout the project timeframe.

What did you find most impressive about this company?

They simply delivered everything they promised us they would. We’re extremely satisfied with their execution and effectiveness.

Are there any areas where they can improve?

I believe they should expand their operation, size-wise, if they grow the way I think they will.

5.0
Overall Score Magebit simply exceeded expectations. Thanks guys!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They have excellent project management and good timing. They not only reacted promptly, but efficiently added extra features, with some resource limitation.
  • 5.0 Cost
    Value / within estimates
    Their strength is the excellent cost - quality ratio of their work.
  • 5.0 Quality
    Service & deliverables
    Magebit was reliable, professional and understanding. Their diverse skills are impressive and exceed expectations.
  • 5.0 NPS
    Willing to refer
    They take responsibility for the whole project, including the budget. They were friendly and had great communication.
Verification

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BRONZE VERIFIED
Business Entity
Business Entity Name
IDT Media, SIA
Status
Active
Jurisdiction of Formation
Latvia
Id
40103659860
Date of Formation
Apr 15, 2013
Last updated
Jan 29, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
17
OVERALL REVIEW RATING
4.9
Source
Clutch
LAST UPDATED
September 28, 2020