What evidence can you share that demonstrates the impact of the engagement?
Macopedia has delivered high-quality work, and I haven’t had any bad experiences with them, but I haven’t kept any statistical-related information about their work.
How did Macopedia perform from a project management standpoint?
We’re using Jira as a project management tool, and we have a business tool for tracking our business development. We also use email, phone, Google Hangouts, and in-person meetings for communication. We sometimes haven’t been able to properly estimate the time needed for a certain task, but I would give them 3.5/5 for project management.
What did you find most impressive about them?
They're eager and motivated to achieve their goals. When they know that we’ll be facing huge traffic on the website, they’re always there. We have a good relationship with Macopedia, and I really care about it.
Are there any areas they could improve?
The work has been quite challenging from the beginning, and their Magento developers have been improving their skills during the project.
Do you have any advice for future clients of theirs?
Macopedia is an ideal partner for startup companies. They’re quite experienced and the solutions they provide are good. I wouldn’t recommend them for larger, established businesses though, since they're too small and they don’t have enough experience. It’s important to get into details with them, and to acknowledge more about the project and results that you want to achieve. Macopedia is communicative, but it’s very important to maintain a good relationship and lead the project from your side.