What evidence can you share that demonstrates the impact of the engagement?
I’m happy with the service M-Axxis Digital provides. They can achieve 5–6% conversions after sending out 2,000 emails. I’m not sure if that’s on par with industry standards, but it’s a good result for us.
How did M-Axxis Digital perform from a project management standpoint?
I’m quite impressed with them in terms of project management. They meet with one of my executives on a weekly basis to present their results. That information gets sent to my director and me. They use Trello as a ticket management tool and communication platform. Our inquiries are typically responded to within 24 hours.
What did you find most impressive about them?
I appreciate their professional approach to project management. They use tools like Asana, Basecamp, and Trello for communication instead of email. I like that about them. It’s what sets M-Axxis Digital apart from other vendors.
Are there any areas they could improve?
They should bring in more resources. Some of their staff works for more than 10 hours per day. A poor work-life balance can cause employees to feel overburdened.
Do you have any advice for future clients of theirs?
If you’re looking to bring in more revenue through marketing automation services, M-Axxis is the best agency to hire. I recommend them to anyone looking for SEO, WordPress development, or email marketing. They’re a team of professionals.