What was the scope of their involvement?
Since our in-house developer dropped out, Luxinten has taken over the frontend work. We’re going about this process in an unusual way and will hand over the wireframes our former employee made. The team will clone the look and feel of our current site on the frontend, so it has a similar appearance for our end users.
Luxinten is doing the majority of the backend work on our Magento site. They will configure our Magento server and optimize it to run smoother. A separate Microsoft partner worked on the backend Microsoft Dynamics, but Luxinten will handle the NAV integration to store all the latest order information. It lets customers check shipment status. Another integration with NAV will update the frontend on preorder status.
They’re also handling development with multi-warehousing. We use multiple warehouses located internationally. Displaying European and US sizes require additional custom work for our customers in different countries.
What is the team composition?
We handled the commercial side with the co-founder. All the day-to-day work goes through a project manager, although we do speak to the developers sometimes. The project manager addresses all our questions and goes to the developers with anything she can’t answer.
How did you come to work with LLC Luxinten?
We found them through a recommendation from another e-commerce company that was happy with their work. We started the process to see if they’d be a good fit.
How much have you invested with them?
We’ve spent in the region of $40,000.
What is the status of this engagement?
After some delays, we signed a contract with Luxinten in March 2018 and have been working together ever since. We’ve had to hand over some unexpected work to their team.
Pending end-user feedback until the site launches, Luxinten’s work has been well-received internally. The team gave accurate estimates and facilitated a smooth collaboration. Along with flexibility, adaptation, and strong communication, they’re exceptionally skilled at organization.