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Insights that lead into action

For 15 years, we've built trusted partnerships based on providing honesty, approachability, and measurable value. Paried with our future-focused mindset, we uncover market and industry insights that lead to action and deliver knowledge that grows brands.

We help our clients look beyond the 'what' to the 'so what' and then 'now what' - so that our clients can make decisions and move forward with confidence.

 

  • Min project size
    $10,000+
  • Hourly rate
    Undisclosed
  • Employees
    10 - 49
  • Locations
    North Vancouver, Canada
  • Year founded
    Founded 2009
  • Languages

1 Language that we service

  • English

2 Locations

  • North Vancouver , Canada
  • Bellevue , WA

No have been added yet...

    Pricing Snapshot

    Min. project size $10,000+
    Avg. hourly rate Undisclosed
    Rating for cost 4.8 /5

    What Clients Have Said

    Lux Insights Inc. offers good value for cost, with clients noting effective communication and project management. Specific project costs include $150,000 CAD for a consumer insight initiative, and long-term relationships suggest competitive pricing for recurring services.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    $10,000 - $49,999 based on 10 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Lux Insights Inc. Review Insights

    Overall Review Rating

    4.9
    • Quality 4.9
    • Schedule 4.9
    • Cost 4.8
    • Willing to Refer 5.0

    Top Mentions

    Review Highlights

    • Areas for Improvement

      While most clients had no complaints, one client mentioned the potential benefit of having a factsheet-style document in addition to a slide deck for sharing results with partners.

    • Positive Client Feedback

      Clients have overwhelmingly positive feedback for Lux Insights Inc., often highlighting their satisfaction with the results and the overall working experience.

    • High Client Satisfaction

      Overall, clients express high satisfaction with Lux Insights Inc.'s services, with many indicating they would continue to work with them and recommend them to others.

    • Expertise in Quantitative and Qualitative Research

      Lux Insights Inc. excels in both quantitative and qualitative research methods. Clients appreciate their thorough and detailed approach to gathering and analyzing data.

    • High-Quality Deliverables

      Lux Insights Inc. consistently delivers high-quality reports and presentations. Clients find the final outputs clear, actionable, and valuable for making informed business decisions.

    • Proactive and Engaging

      The team at Lux Insights Inc. is described as proactive and engaging, ensuring active participation and collaboration from all stakeholders involved in the projects.

    Lux Insights Inc. Reviews

    Submit A Review
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    Market Research for Financial Services Company

    • Market Research
    • Confidential
    • Mar. - June 2024
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They were highly competent in their work process and outputs."

    Product Lead of North America, Currencies Direct
    Louis Goodson
    • Financial services
    • London, England
    • 501-1,000 Employees
    • Online Review 
    • Verified

    Lux Insights Inc. was hired to conduct thorough market research on property transactions and the foreign exchange landscape in Canada. The team reviewed various Canadian banks and foreign exchange providers.

    Market Research for Wildlife-Preserving Department

    • Market Research
    • $10,000 to $49,999
    • May - Dec. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The Lux Insights Inc. team is really responsive, professional, and a pleasure to work with."

    Special Assistant, Washington Department of Fish & Wildlife
    Raquel Crosier
    • Government
    • Olympia, Washington
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    Lux Insights Inc. provides market research for a wildlife-preserving department. They set up interviews and surveys, develop reports of the findings, and provide recommendations on how to address the results.

    Market Research for Nonporfit Space & Science Center

    • Market Research
    • $10,000 to $49,999
    • Aug. - Sep. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "The team had experience, and it showed in how they handled our questions and made recommendations."

    Executive Director, Nonprofit Space & Science Center
    Anonymous
    • Nonprofit
    • Vancouver, British Columbia
    • 11-50 Employees
    • Online Review 
    • Verified

    A nonprofit space and science center hired Lux Insights Inc. to provide them with market research services. Lux Insights Inc. gathered info about the client's end customer.

    Marketplace UX Testing for Fintech Firm

    • Market Research UX/UI Design
    • $10,000 to $49,999
    • May - June 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They had 100% clear and easy communications, decisions, and refinements."

    CMO, Fintech Firm
    Ken Bariahtaris
    • Business services
    • Key Largo, Florida
    • 1-10 Employees
    • Online Review 
    • Verified

    Lux Insights Inc. was hired by a fintech firm to test their marketplace UX. The team collected and analyzed data from executives in an iterative manner and provided multiple rounds of feedback.

    Market Survey for Financial Services Company

    • Market Research
    • $10,000 to $49,999
    • Aug. - Nov. 2021
    5.0
    Quality
    5.0
    Schedule
    4.5
    Cost
    4.5
    Willing to Refer
    5.0

    "They were very good at providing insights and understanding a large set of survey data."

    Marketing Insights Manager, Financial Services Company
    Anonymous
    • Financial services
    • Anchorage, Alaska
    • 1,001-5,000 Employees
    • Online Review 
    • Verified

    Lux Insights Inc. was hired by a financial services company for their market research services. They were tasked with conducting an annual market survey to evaluate each of the client's target audiences.

    Consumer Insight for Food Supplement Company

    • Market Research Public Relations Social Media Marketing
    • $50,000 to $199,999
    • Feb. 2018 - Ongoing
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Lux is excellent both in understanding data and providing good insights."

    CMO, AlgaeCal
    Michael Dalzell
    • Wellness & Fitness
    • Vancouver, British Columbia
    • 51-200 Employees
    • Phone Interview 
    • Verified

    Lux Insights Inc. is a food supplement company’s consumer insight partner. They’ve recently conducted market research that segmented the client’s market. They’re currently doing a pricing elasticity project.

    Market Research for Product Company

    • Market Research
    • $50,000 to $199,999
    • Jan. - Dec. 2020
    4.5
    Quality
    4.5
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "I am most impressed by their ability to maintain high service levels over a number of years."

    Senior Manager, Product Company
    Anonymous
    • Consumer Products
    • Vancouver, British Columbia
    • 51-200 Employees
    • Online Review 
    • Verified

    A product company hired Lux Insights Inc. to implement a periodic tracker. The project would measure consumer KPIs for the client's product brands. The team handled research design to final report and insights.

    Market Research for Branding & Creative Agency

    • Market Research
    • Confidential
    • Apr. - June 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "They are a driven team of researchers who bring new thinking to the table and are creative in their approach."

    Brand Director, Pendo
    Don Cleland
    • Advertising & marketing
    • Vancouver, British Columbia
    • 1-10 Employees
    • Online Review 
    • Verified

    Lux Insights Inc. led qualitative and quantitative market research for a branding and creative agency. They interviewed end customers, outlined key insights, designed an online survey, and analyzed the data.

    Membership Survey for Member-Funded Society

    • Market Research
    • Confidential
    • Aug. - Nov. 2022
    5.0
    Quality
    5.0
    Schedule
    5.0
    Cost
    5.0
    Willing to Refer
    5.0

    "Communication was fantastic and as frequent as we needed it to be."

    General Manager, Member-Funded Society
    Larry Ho
    • Nonprofit
    • Vancouver, British Columbia
    • 51-200 Employees
    • Online Review 
    • Verified

    Lux Insights Inc. was hired by a member-funded society to conduct membership surveys for more than 3,000 members. The survey was held to review member satisfaction with the facilities, programs, and services.

    Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services.

    Learn More
    Verified Client Reviews
    12
    Overall Review Rating
    4.9
    Source
    Clutch
    Last Updated
    July 9, 2024

    Business Entity

    Business Entity Name Lux Insights Inc.
    Source Canada's Business Registries
    Jurisdiction of Formation Canada
    Date of Formation November 27, 2009
    Status Active
    Last Updated February 26, 2022
    ID BC0867329

    Credit Report Results

    International Credit Risk Assessment Very Low Risk
    Source Creditsafe
    Last Updated January 1, 2022
    Learn More About The Clutch Verification Process

    Locations (2)

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