LumexArt Studio

BACKGROUND

Introduce your business and what you do there.

I’m the director of RAD, a manufacturing company. We provide an all-in-one platform for drink creation, helping brands develop and enhance their beverage offerings.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LumexArt Studio?

We needed help redesigning our website.

SOLUTION

What was the scope of their involvement?

We initially reviewed the proposed website wireframe and suggested improvements to it. LumexArt Studio then implemented new sections onto the website, including a CMS. The team identified new methods for improvement and designed and implemented a new wireframe. The main deliverable was the redesigned website.

What is the team composition?

We worked with a coordinator and a designer.

How did you come to work with LumexArt Studio?

We found LumexArt Studio through Upwork. We posted an online job post, and they responded and scheduled a call. We liked them out of all the teams we interviewed. Their rates were competitive, and they showed the most proactiveness.

How much have you invested with them?

We spent $870.

What is the status of this engagement?

We worked together from May–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

LumexArt Studio carried out the execution of the wireframes quickly and well. We found little bugs. Overall, the work was done quickly for all tasks.

How did LumexArt Studio perform from a project management standpoint?

We primarily communicated through Upwork’s chat portal and Figma comments. Overall, we would’ve preferred if the project was done quicker. However, we understood that due to the time difference, the timeframe for communication during the day was limited. They responded after a few hours each time.

What did you find most impressive about them?

They were quick to understand and implement our requirements.

Are there any areas they could improve?

They could’ve updated us more closely on the progress and timeline. Oftentimes, we didn’t know how long tasks would take, so the management of expectations could be better.

BACKGROUND

Please describe your company and position.

I am the Founder of a social networking company.

Describe what your company does in a single sentence.

Connect people to third places and social experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LumexArt to accomplish?

• User-Friendly Event Discovery - Designing an easy-to-navigate platform that allows users to quickly find social events based on their preferences and location, facilitating seamless connections in real life.
• Engaging Social Interaction - Creating features in both the website and app that encourage users to interact with one another, fostering real, meaningful connections through in-person meetings.
• Intuitive, Seamless UX/UI Design - Ensuring a smooth and engaging user experience across both platforms by designing clean, user-friendly interfaces that make navigation intuitive and enjoyable for users of all ages.
• Mobile-First Design Approach - Focusing on a mobile-first design for the app to ensure users can easily access the platform anytime, anywhere, offering on-the-go access to events, connections, and social opportunities.

SOLUTION

How did you find LumexArt?

Upwork

Why did you select LumexArt over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from LumexArt were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

For the project, they helped with design work and web development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Conversion Rate for Sign-Ups - The percentage of website visitors or app users who sign up for an account or create a profile. A high conversion rate indicates that the platform successfully attracts interest and encourages users to take the first step in building their social connections.

Social Connection Metrics - The number of new friendships or connections made through the platform, tracked via user interactions and feedback. This directly measures the platform’s core mission: fostering genuine, in-person connections.

User Satisfaction & Feedback - Ratings, reviews, and direct feedback from users to gauge satisfaction with the website and app design, functionality, and overall experience. High satisfaction rates indicate that the design successfully meets user expectations and needs.

Satisfied users

Event Participation & Attendance - Metrics on the number of events created, attended, and completed by users. High participation rates reflect the platform’s success in driving in-person interactions and building a community around shared interests.

User Retention & Growth - Tracking the percentage of users who return after their first experience and the rate at which the user base grows over time. Positive growth and retention rates demonstrate the platform’s appeal and its ability to maintain long-term user engagement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Michail/they did a great job with project management. Swift work, great communication, clear expectations. All the reason why to keep returning and relying on Michail/the team.

What was your primary form of communication with LumexArt?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their work and communication. Excellent

Are there any areas for improvement or something LumexArt could have done differently?

none that I could think of

BACKGROUND

Please describe your company and position.

I am the Owner of uMob LTD

Describe what your company does in a single sentence.

Develops mobile apps for the autpo repair industry!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LumexArt to accomplish?

• The primary goals of this project for ARI were to design and develop a user-friendly, functional platform for auto repair businesses. The objective was to enhance the experience for shop owners, technicians, and mobile mechanics, offering them an affordable solution to streamline their operations.

SOLUTION

How did you find LumexArt?

Online Search

Why did you select LumexArt over others?

• High ratings
• Good value for cost

How many teammates from LumexArt were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Redeigning the existing SAAS application into a more concise and user-friendly software! The key milestones were defining a general framework/layout for the new application, choosing colors schemes and patterns then going page by page and creating a modern design based on the existing forms! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Adoption Rate: How quickly users (auto repair shop owners, mechanics, and technicians) began using the platform regularly after launch.

User Engagement: Metrics such as active users per day, the average time spent on the platform, and interaction with key features (e.g., scheduling, invoicing).

Customer Satisfaction: User feedback regarding the platform's design, functionality, and ease of use.

Performance Metrics: Load time and responsiveness of the platform across different devices (desktop, mobile, etc.).

Support Requests: The number of technical issues or design-related queries post-launch, indicating the effectiveness and clarity of the design.

Retention Rate: How many users continue using the platform after initial setup, reflecting how well the design and development address their needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All milestones have been delivered on time and with the same quality and atention to detail as expected. Michail Gnyadek has been a crucial partner throughout this entire project. He always communicates the progress and delivers on the expected results!

What was your primary form of communication with LumexArt?

Email or Messaging App

What did you find most impressive or unique about this company?

Ease of communication and professionalism. Our work with Michail has been very smooth and efficient! Once we explained the scope of the project and our needs, the designer immediately understood the challenge and delivered impressive results in a small timeframe!

Are there any areas for improvement or something LumexArt could have done differently?

None that we can think of!