Lucenta Solutions Technologies Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a training company

Describe what your company does in a single sentence.

We satisfy the training needs of companies, individuals and professionals through flexible tools suitable for every need.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lucenta Solutions Technologies Pvt Ltd to accomplish?

• Expand our business
• Develop a Mobile Application

SOLUTION

How did you find Lucenta Solutions Technologies Pvt Ltd?

Referral

Why did you select Lucenta Solutions Technologies Pvt Ltd over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Lucenta Solutions Technologies Pvt Ltd were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved creating an app where it would be possible to insert all the information related to an event, along with all the available information about the courses issued to individual companies or individuals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The possibility to improve the organization of the lessons and simplify contact with the company and clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thanks to Lucenta Solutions Technologies Pvt Ltd's workshop, we received a digital solution that met our needs. They respected the initially set deadline and delivered the final work on time and with high quality.

What was your primary form of communication with Lucenta Solutions Technologies Pvt Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

Their method, divided into steps, facilitates collaboration on all aspects of the project, allowing you to determine everything from the design to the most technical aspects. With this advantage, you can customize it further. this collaboration creates the opportunity for the client to gain insight into the difficulties one may encounter during such work and the time required to solve problems.

Are there any areas for improvement or something Lucenta Solutions Technologies Pvt Ltd could have done differently?

This has been a good collaboration; I cannot think of anything that could have made it better.

BACKGROUND

Please describe your company and position.

I am the Product Owner of Embrace The Human Cloud

Describe what your company does in a single sentence.

Our company helps organizations automate business processes and connect people through software solutions, focused on digital collaboration, knowledge sharing and digital services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lucenta Solutions Technologies Pvt Ltd to accomplish?

• Accelerate development: Outsource C# back-end tasks to gain efficiency
• Enhance quality: Leverage external expertise for testing and QA

SOLUTION

How did you find Lucenta Solutions Technologies Pvt Ltd?

Online Search

Why did you select Lucenta Solutions Technologies Pvt Ltd over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Lucenta Solutions Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lucenta has been a valuable partner engaged with providing support and expertise in various areas of software development, with a focus on both back-end and front-end technologies, as well as quality assurance and technology research.

Some of the key deliverables included:

• Development and maintenance of C# code for the back-end systems using technologies like EF, RabbitMQ, Elastic and SignalR
• Building and enhancing UI using React, Angular, HTML5, and CSS
• Actively participated in development teams, contributing ideas and solutions
• Conducting thorough testing of software components and systems
• Exploring and evaluating new technologies and provided us with valuable recommendations for adoption and implementation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Engaging Lucenta led to an increase in our development speed. This allowed us to allocate internal resources and take on additional projects that would have been challenging to tackle otherwise. Accedia's ability to upscale by adding additional high-skilled professionals allowed us to upscale faster than we would otherwise be able to do in our own geographic location. 
Outsourcing non-critical tasks freed up our internal team to concentrate on core product development, leading to a faster time-to-market for our products.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

While we didn't utilize Lucenta's project management services, their developers seamlessly integrated into our own internal teams. They worked closely with our own developers, ensuring timely delivery of products with the expected quality. Their communication and willingness to think of the best possible technical solution were key to our successful collaboration.

What was your primary form of communication with Lucenta Solutions Technologies Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Lucenta impressed us with its commitment to exceeding expectations. Their dedication is visible in their work and the administrative work-related processes; it was obvious that quality was important to them. Its strong cultural and value alignment with our company was evident in areas like leadership, openness to new ideas, and intercultural sensitivity. 
This really helped with team alignment and collaboration. Their highly developed business processes inspired us, and their commitment to employee training and quality and security standards helped us see them as trustworthy partners.

Are there any areas for improvement or something Lucenta Solutions Technologies Pvt Ltd could have done differently?

While we really appreciate the value Lucenta provides, we've found their recent rate increases to be challenging. Greater transparency and lead time regarding pricing adjustments would be beneficial for long-term planning.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Plandid

Describe what your company does in a single sentence.

Plandid is a internet marketplace for photographers for people to find and book for available photographers around them seamlesly. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lucenta Solutions Technologies Pvt Ltd to accomplish?

• At Plandid, our internet marketplace for photographers, we needed a custom web development solution to enhance our platform’s user experience, streamline the booking process, and improve overall functionality. We hired Lucenta Solutions Technologies Pvt Ltd to bring our vision to life and help us stand out in the competitive photography market.

SOLUTION

How did you find Lucenta Solutions Technologies Pvt Ltd?

Clutch Site

Why did you select Lucenta Solutions Technologies Pvt Ltd over others?

• Pricing fits our budget
• Good value for cost
• Other

How many teammates from Lucenta Solutions Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lucenta Solutions took on a comprehensive project scope that included:

• Custom Web Development: Building a fully functional, user-friendly website tailored to our specific needs.
• User Interface and User Experience Design: Crafting an intuitive and visually appealing interface to make navigation and booking effortless for photographers and clients.
• Backend Integration: Implementing robust backend systems to manage user accounts, bookings, and payments securely and efficiently.
• Responsive Design: Ensuring the website performed flawlessly across all devices, providing a consistent user experience.
• Testing and Quality Assurance: They conduct thorough testing to identify and fix any issues, ensuring a smooth and reliable platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved User Engagement: We saw a 30% increase in user engagement within the first month of launch.
• Higher Booking Rates: Bookings through our platform increased by 25%, showcasing the effectiveness of the new design.
• Positive Feedback: Our users have provided overwhelmingly positive feedback about the platform’s ease of use and aesthetic appeal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lucenta Solutions exhibited excellent project management. They met all deadlines and were highly responsive to our needs. Communication was clear and frequent, and they were always available to address any concerns or questions we had.

What was your primary form of communication with Lucenta Solutions Technologies Pvt Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

We were particularly impressed by Lucenta Solutions' ability to understand our unique business needs and translate them into a seamless, user-friendly web platform. Their attention to detail, creativity, and technical expertise truly set them apart.

Are there any areas for improvement or something Lucenta Solutions Technologies Pvt Ltd could have done differently?

My experience with Lucenta Solutions Technologies Pvt Ltd was overwhelmingly positive. There are no significant areas for improvement.

BACKGROUND

Introduce your business and what you do there.

I’m a manager at a software development company. We develop educational software to teach students and people learning digital techniques through a game.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lucenta Solutions?

We needed help with web design and development.

SOLUTION

What is the scope of their involvement?

Lucenta Solutions has built out the homepage of our website from scratch using JavaScript. We had a graphic expert who makes the pictures we’re using, but the entire homepage has been done by them. They’ve helped us come up with homepage and database topics.

We’ve also got several pages and videos to maintain our payment and customer registration. Their team has made changes, updates, and improvements to each page to fit our new ideas.

What is the team composition?

We interact with three people from their side. I have direct contact with their resident engineer, who also acts as our project leader and communicates with their team on our behalf.

How did you come to work with Lucenta Solutions?

We worked with Lucenta Solutions on another project at a different company before. Based on that experience, we wanted to work with them again on this project.

How much have you invested with them?

We’ve spent a little over $100,000 on the project.

What is the status of the engagement?

We began our partnership in June 2020, and it’s still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We still don't have any specific metrics to share yet, but we are generally satisfied with Lucentra Solutions’ work. Whenever there is a bug on our website, they repair it immediately. Lucenta don’t just build a product; their team adds value throughout the whole process.

How did Lucenta Solutions perform from a project management standpoint?

They’re great with communication and are very responsive to us. We’ve got one contact person who is available all the time. Moreover, their team adheres to the timelines we agree on and are very prompt, which is one of the main reasons why we continue working with them. We use Slack to communicate.

What did you find most impressive about them?

I like that they have one contact person who has got the skills of cultural communication.

Are there any areas they could improve?

I can’t think of anything that Lucent Solutions could improve on at the moment.

BACKGROUND

Please describe your company and your position there.

education provider in germany. Programm Manager. responsable for internal IT like ERP, CRM, Learning Management System etc

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lucenta Solutions?

To create, expand and support our Podio selmade ERP system. They have been with us since the beginnung. They provide software for every business area like sales, finance, attendee Support etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

we had starting projects to see if we are compatible to work togeather, and expanded afterwards our business relationship. we wanted a partner who thinks ahead independently, works independently and drives the projects forward. they could offer us that and have proven it

Describe the project in detail and walk through the stages of the project.

1. creating CRM and main datastructure for our customers 2. expand ERP for other Teams (Support Teams, tutors, finance) 3. constant improvements over time for each area

How many resources from the vendor's team worked with you, and what were their positions?

we had in peak times: 3 Javascript Developer, 2 PHP and 1 node.js developer. They were working full time for us.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

we are now able to manage three times the number of participants than before. As a result, we made it to the top of the eduction providers in germany.

How effective was the workflow between your team and theirs?

we have a kanbanboard for all current and future projects. communication was mainly with their teamlead to discuss our projects, issues, feedback or open questions. So its easy, fast and just a matter of communication and prioritization. all excellent

What did you find most impressive or unique about this company?

During our long and lasting partnership, they never lost motivation and interest. Always focust on the best fitting solution, with the best of intentions and a good partner to implement difficult technical solutions

Are there any areas for improvement or something they could have done differently?

If they would expand their team and thereby increase their expertise in GraphQL and React, we would be completly satisfied. But we were and are currently more than satisfied with their work.

BACKGROUND

Please describe your company and your position there.

We are a consulting firm and non-profit insurance firm, we got an offer to get a real estate company to get end to end solution. I went ahead and hired Lucenta to get this developed. I am a Program Manager here

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lucenta Solutions, and what were your goals?

I had lesser idea about the real-estate and other stuff related to it. But the challenge i got , lucenta people helped us to understand everything.

SOLUTION

How did you select this vendor and what were the deciding factors?

We received a sales email and we hired them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Client has come with real estate requirements with mobile and web development for their real-estate business. we started with screen design and then it went to front end development and then it went to the backend development and then finally it went to testing and then finally deployment.

How many people from the vendor's team worked with you, and what were their positions?

3 developers , 1 designer, 1 project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The client whom i did this project for, he told me that it gave him 25% hike in the market after putting this in the market .

Describe their project management style, including communication tools and timeliness.

They assigned me a dedicated project manager to manage my project and i am very happy to had this for my specific project needs.

What did you find most impressive or unique about this company?

They are fabulous with professionalism and they know what they are doing for me.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

We were in a need of service provider for Real estate CRM based application development. We needed a reliable company, who could help us to develop this. I am CEO of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lucenta Solutions, and what were your goals?

Real estate CRM based application development. The goals were to develop and work on Real estate CRM based application development.

SOLUTION

How did you select this vendor and what were the deciding factors?

We received promotional emails. We liked them after connecting other folks, we went with them. They were very professional and competitive.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a discussion on the points related to our project, and set initial requirements, they are experts of Customer Relationship Management world. Their developers were knowledgeable. Their turnaround time was also amazing.

How many people from the vendor's team worked with you, and what were their positions?

1 Project Lead 2 developers and 1 designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The best part that they provided many valuable inputs to us with many new important functionalities were introduced in the CRM. These have been in the trend and that was a positive impact on our business. it was great in every way, the entire life cycle of the project was managed perfectly

Describe their project management style, including communication tools and timeliness.

Once we selected them for the project, Project management was established. A specific business manager was assigned to us, and he managed the complete project nicely.

What did you find most impressive or unique about this company?

High-Quality coding Highly knowledgeable Professional attitude Quick response

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

President & Co-Founder of United Craft, a Canadian beverage alcohol company that sells and represents leading craft brands

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lucenta Solutions?

We hired Lucenta & Bajarang to help us develop a new logistical capability to speed up the accuracy and processing of our order team. Previously, it required more manual entry. We challenged Lucenta with speeding this up and also developing some proprietary capabilities that would help other companies we represent also benefit from this new processing capability.

What were your goals for this project?

To speed up the processing of our order team, improve accuracy, and develop a proprietary new process to assist our clients

SOLUTION

How did you select this vendor?

We interviewed Bajarang and Lucenta for an hour to get to know him both personally and professionally. We also read all of the reviews from Lucenta on Upwork and other sources. They were very well reviewed too and easy to speak with.

Describe the project and the services they provided in detail.

Software development for our logistics team.

What was the team composition?

I primarily worked with Bajarang directly and he brought in his team as needed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

We accomplished our goal. It was a fairly complicated challenge given some of the business logic challenges and access to information on our end so the project did evolve over time. But we achieved what we set out to do and we're very happy.

How was project management arranged and how effective was it?

Bajarang led project management from his end. Communication was very strong and he was very responsive.

What did you find most impressive about this company?

Speed, responsiveness and the ability to adapt on the fly. We were tackling a complicated problem. The first draft sometimes worked, but sometimes it didn't. They were able to adapt quickly to solve the challenge.

Are there any areas for improvement?

I enjoyed working with Bajarang and Lucenta very much. I would hire them again.

BACKGROUND

Please describe your company and your position there.

I’m an independent real estate agent.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lucenta Solutions?

I needed updates to my Podio database.

What were your goals for this project?

I have many assistants that use the database. It needed more features and modifications to improve efficiency and make collaboration easier.

SOLUTION

How did you select this vendor?

I posted on Upwork and hired Bajarang (Founder, Lucenta Solutions) based on his initial assessment of the project.

Describe the project in detail.

Lucenta Solutions analyzed the database, then added new features and altered the functionality.

What was the team composition?

Bajarang was my primary contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The updates to the project management database increased proficiency. Lucenta Solutions made the collaboration between my employees easier.

How effective was the workflow between your team and theirs?

The workflow between our teams was efficient and smooth.

What did you find most impressive about this company?

Bajarang works quickly without little guidance. Their rates are also reasonably priced.

Are there any areas for improvement?

No, nothing during this engagement.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of TechBees

Describe what your company does in a single sentence.

Technology advisory and procurement services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lucenta Solutions Technologies Pvt Ltd to accomplish?

• Website Design

SOLUTION

How did you find Lucenta Solutions Technologies Pvt Ltd?

Referral

Why did you select Lucenta Solutions Technologies Pvt Ltd over others?

Referred to me

How many teammates from Lucenta Solutions Technologies Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Design and Development for our company

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

•  On-time delivery
• great website design
• professional workflow
• internal organization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lucenta was responsive and delivered everything on time, or even before the agreed time. We were extremely impressed during the entire process. 

What was your primary form of communication with Lucenta Solutions Technologies Pvt Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their speed, consistency, and quality of work.

Are there any areas for improvement or something Lucenta Solutions Technologies Pvt Ltd could have done differently?

We had a limited scope