Maximize Your ROI With Leading Vietnamese IT Firm
LTS Group (former known as Lotus Quality Assurance) is an emerging Vietnamese IT Outsourcing Company.
We provide high-quality end-to-end IT services including:
- Software Development
- Software Testing & Quality Assurance Services
- BPO Services
As we are a rookie, we learn the elite from the Bigfish and use the energy of the youth along with the new technology to bring you better quality, better productivity at a reasonable cost.
By choosing us, you certainly get a trusted partner with:
- High-quality results
- Comprehensive security systems
- Plentiful human resources
- Client-centric
We are always willing to support you, so contact us to get a Free Consultant Meeting with our IT Experts.
Contact Us:
- Website: https://www.lotus-ts.com/
- Linkedin: https://www.linkedin.com/company/lotus-ts/
- Email: [email protected]

headquarters
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14th Fl, MD Complex Office Building, 68 Nguyen Co Thach Street, Nam Tu Liem DistrictHanoi, 0000Vietnam
other locations
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2F, Industry & Trade Center, 2 Yamashitacho, Naka Ward, YokohamaYokohama 231-0023Japan
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25787 Rawley Springs Dr, Chantilly, VA, 20152 - 5744Chantilly, VA 20152United States
Focus
Portfolio
Infiniq, Qualcomm, Verb Data, Arent, Techcombank, MB Bank, Ascentis, Kick ID, Perx Tech, Toshiba, SQC, VNPT, Hexabase, Incubit, Golden Gate, Bao Viet Insurance

Healthcare Win/Web Application Testing
Client’s Description:
- Client is a South Korea-based healthcare company that manufactures medical devices.
- More than 25,000 dentists from all over the world use their software and equipment to diagnose and treat patients.
- Their software solutions are world-renowned for stability and usability.
Business Need:
A third party to evaluate the quality of the whole system (functional and non-functional testing).
Project Information:
- Duration: Nov 2018 ~ Jan 2019
- 2 teams (1 team for product maintenance, one team for new product development) with 16 members (10 functional testers, 1 performance tester, 2 security testers).
Our Solution:
- We built up a strategy of functional, performance, and security testing to cover requirements.
- Tools: We used WAPT Pro tool for performance test, OWASP v4.0 guideline to perform penetration test, scan by both OWASP ZAP & Burp Suite to get the issue list.

Release Management for an IT company in Japan
Overview:
Client is an IT company in Japan.
Internal Decision Making Support System is to better manage and monitor company resource, employee work, workflow, daily report, etc. Information will be sent to Construction Department.
Development method: Scrum
Scope of work:
- New UI Design: We upgraded product to new design, guaranteed browser compatibility and provided multiple language support.
- Database migration: We guaranteed data integrity and continuous business for existing customers, guaranteed backup and rollback.
- Technology upgrade: We upgraded to the newer technologies & version: Apache web server, Gradle, Bootstrap, Ngnix, Java.
- We also maintained, enhanced the system with new features and support client to fix bugs for current version.

Automation Testing for Mobile Application
Client’s Description:
- Client is the pioneer and the leading restaurant chain model in Vietnam.
- They currently own more than 21 brands and nearly 400 restaurants, serving 17 million customers annually and still expanding.
Business Need:
- They have approximately 20 applications and each has 5-6 releases per year. The demand for testing hence is huge, which makes their current QA team struggle to handle.
- They need to apply UI automation for their mobile and web applications. Additionally, they require APIs for backend testing to reduce the time to market and test effort, as well as increased quality.
Challenges:
- End-2-end test flow is complicated, it requires actions on various platforms.
- The data test is huge for API test, making it hard for current manual test to cover.
Solutions:
- We built automation framework for both mobile testing and web testing.
- We developed API test program (using Java), supported data-driven to test with a huge data set.
- We used Java, Maven, TestNG, Appium (to support mobile) and Selenium (to support Web application).
Test results:
- 71 Test cases
- 3 Bug Detected
- 10 Regression runs
- Time for execute a regression cycle has been reduced from 7 days/week to 4 days/week

AVN Project - Embedded Testing
Client’s Description:
- Client is one of the biggest South Korean multinational electronics companies which has many business units include Vehicle.
Business Need:
- The Client needs to set up an offshore center which is effective, high-quality, cost-saving between two teams of Vietnam's offshore center and Korea's test center. This is to handle all test activities for different AVN models from different producers.
Challenges:
- How to serve a quick ramp-up for human resource
- How to maintain a center with automotive testing skills and saving costs.
Solutions:
- Transfer knowledge phase: We did a pilot project for knowledge transfer and sample tests.
- Offshore model: We set up ODC, transfer devices, built team and process, trained domain knowledge, and cooperated in testing activities with the client.
- We used CANLink TOOL, a simulation software that can simulate driver behavior signals such as checking vehicle sensors, turning cameras on and off, climate control and automatic parking.
Test Result:
- Total issues found: 7108
- Fixed issue rate: 82.67%
- Total test case: 80,760
- Number of AVN features tested: 14 features.

E-Doctor Platform - Automation Testing
Client’s Description:
- Client needs a fully-invited closed SNS specialized for medical institutions.
- They required quick communication via application. It is useful for making schedule and synchronization with an external calendar (Google, Outlook).
Business Need:
- New versions were continuously released to support the latest platforms and mobile device models.
- They wanted to automate main functional testing to quickly get report for changes.
Challenges:
- The system is complicated and runs on the multiple OS: Android, iOS, Windows.
Solutions:
- We used Selenium & Appium for mobile app with multiple devices; Java, Maven, TestNG.
Test Results:
- Automated test case: 36
- Defects detected: 92
- Number of regression run: 2000

Celebrity Image Refinement
Overview Information: Client is a South Korean wireless telecommunications operator. They want to collect images of celebrity people on internet (mainly from google, Bing, Naver).
There were 10 members in the annotation team. We handlesd 2 million images with only 1% error rate.

Automation App Testing
Client’s Description:
- The client is a big insurance company in Vietnam. They have a wide relationship with other insurance groups such as AIG, AXA, Amlin, Munich Re, Swiss Re, Hannover Re, Lloyd's, Atrium Space, Catlin, ACE, Hiscox, SCOR, SpaceCo, Watkins... They work on areas of Insurance, Life, Securities, Fund, Bank, Invest.
Business Need:
- The client maintains more than 40 applications, 30 services but they did not have enough effort to run regression testing for new changes.
Challenges:
- We have to increase testing coverage by automation testing and continuously integrate with the development environment that can make it easy to see test results for each deployment.
Solutions:
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We do POC and assessment with the current system.
We propose a solution to automate testing for web, mobile applications.
We implement automation testing for systems.
Test Results:
Test cases: 41
Regression runs: 27
Time for execute a regression cycle: for one app, it is reduced from 2 hours to 45’; for another app, it is reduced

Crypto Currency Exchange
Client’s Description:
The client is a Japanese company that mainly focuses on cryptocurrency consulting, including:
- Developing community (Bitcointalk, Reddit, Bounty Campaigns, etc.) for cryptocurrency habitual user
- Providing advices for selecting token/coin investing country
- Showcasing customer's project to Japan, South & North Korea, China, Vietnam, Europe...
- Localizing marketing content to be published in Japan
Business Need:
- The client develops a crypto-currency exchange by two development teams for one year. They are going to integrate functions and want to control the quality status on one view before going to production. The product works on multi-platforms, two languages English and Japanese.
Challenges:
- We have to test on multiple test environments.
- Large number of test cases are to be prepared, hence the team have to work in short amount of time.
Solutions:
- We delegate expertise in fin-tech software testing to analyze the software requirement
- We provide experienced testers who write test cases in Japanese and execute tests in both languages after two weeks since being requested
We provide device lab.
Test Results:
- Test cases: 28528
- Bugs detected: 2276

Business Intelligence Platform - Manual Testing
Client’s Description:
Client is a startup in Business Intelligence in the US.
Product has 3 main modules:
- Data Sourcing - which lets users gather data from a wide range of data sources, configures security options, queries, and syncs intervals.
- Data Modelling Module - which allows users to connect tables, create data models, set up custom calculations and row level security.
- Collection - which helps users create interactive dashboards or API collections, then publishes these into embedded reports, SDKs or data applications.
Business Need
- They need to standardize and delegate the whole QA process.
- Testing types: Database, API, usability, compatibility, experience-based testing
- Process: Agile
Challenges
- The project lacks detailed documentation and comprehensive testing approach.
- There’s a high degree of user customization.
Solutions
- Staff proficient in database frequently communicates with client to document and clarify requirements.
- We provide extensive experience-based testing for complex cases.
Test Result
- Test cases: 600+ (updating)
- Bugs identified: 40
- We free up clients resource for funding activities.

Banking System - Manual Testing
Client’s Description:
- Established on 18th September 1996, VIB started its operation with initial charter capital of VND50 billion and 23 staffs.
- Until 31/12/2020, the charter reached over VND11,000 billion, while its shareholders’ equity reached VND17,972 billion and total assets were VND244 trillion.
- Currently, VIB has more than 9,400 employees, serving nearly 3 million customers at 165 branches and transaction offices in 27 key provinces/ cities across the country.
Business Need
Web banking and App’s mobile banking upgrade to new versions which need confirming and checking of the new functions.
Challenges
- Communication with client is quite hard.
- We have limited access to the database.
- Software requirement specifications are outdated.
Solutions
We provide a testing team after 6 months requested with:
- Experience in testing in banking and finance sector
- Experience in mobile testing, API testing , web testing.
- Qualifications by the International Software Testing Qualifications Board
Test Result
- Test cases: 1000
- Bugs detected: 170

Mobile Digital Banking - Manual Testing
Client’s Description:
- The client is the first commercial bank established (in 1991) during the period of Vietnam’s economic reform and rapid development.
- They have more than 1.8 million valued retail customers, nearly 45,000 corporate customers, and many power partners. Late in 2019, they start to build free digital banking made by Vietnam to the Vietnamese.
Business Need
- The client speeds up time to market. They need an independent testing team to validate software before going to production.
Challenges
- Due to client’s high security, our access to the database is quite - challenging.
- Limited time to get accustomed to the client’s system.
Solutions
We provide a testing team after two weeks since being requested with:
- Experience in testing in banking and finance sector
- Experience in mobile testing, API testing
- Qualifications by the International Software Testing Qualifications Board

E-Doctor Platform - Software Development
Client’s Description:
Client is a health tech company in Vietnam.
The system supports to connect doctors and patients with audio/video call and real-time message. The system also connect patient with care provider such as lab test center and pharmacy to help patients purchase prescription, medicine services.
Scope of work
Consult
- Helping the customer transform idea to the software requirement.
Provide technical proposal, technology stack.
Design
- Design Mobile application UI/UX that support iOS/ Android.
- Design web application UI/UX support responsive design.
- Develop Mobile application and Web application.
Testing
Deploy
- Design and deploy AWS topology
Challenges
- The project lacks detailed documentation and comprehensive testing approach.
- There’s a high degree of user customization.
Solutions
- Staff proficient in database frequently communicates with client to document and clarify requirements.
- We provide extensive experience-based testing for complex cases.
Test Result
- Test cases: 600+ (updating)
- Bugs identified: 40
- We free up clients resource for funding activities.

Vatech Hub UAT Project
Client Introduction
ewoosoft is one of the biggest South Korean Multinational digital dental company.
In over 93 countries, ewoosoft provides dental software and solution including 2D, 3D imaging, and cephalometric software.
Their software solutions are world-renowned for stability and usability and used on site.
Project Information
• Team Size: 7 manual testers, 1 performance tester, 2 security testers.
• Duration: T&M from Dec-2018
Business Need
ewoosoft would offer the customer the most comfortable and most convenient experience in the Dental Service Marketplace. They want to have a third party to evaluate quality for the whole system that includes functional and non-functional testing.
Our Solution
• Functional testing
• Performance testing: WAPT Pro tool
• Security testing:
- Follow OWASP v4.0 guideline to perform penetration test.
- Scan by both OWASP ZAP & Burp Suite to get the issue list.

Web Testing
Forval Tel: provide a platform and supports corporate management as the new management consulting. They would like to make management's dreams and thoughts such as sophistication of management utilizing information communication, overseas expansion support, corporate web strategy, etc.
Team: 1 team leader & 3 software testing engineers
Business Need
The customer has some parties to develop the Internet connection services system. They want to build an independent testing team who control quality for integrated systems and perform acceptance testing.
Challenges
The system integrates to other systems that developed by parties.
Solutions:
- Pilot phase (Knowledge transition): Onsite to the customer site to learn the current system and new features. Do a pilot project to show full testing life cycle.
- Phase 2 (Offshore testing): Maintain offshore team performing tests to ensure the product’s quality that integrated from many systems.

Marketing and Loyalty Platform
Client’s Description
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The Marketing Analytics module acts as a real-time universal cockpit, allowing you to review and manage the performance of your loyalty programs, membership-tiers, rewards and merchants.
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Loyalty Management gives large companies the ability to connect with customers on a more intimate level. Small businesses have the advantage of being able to micromanage relationships and truly get to know their consumers — one by one, person to person. They can personalize service based on a customer’s likes, dislikes and behavior.
Business Need
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They need optimize testing effort by automation test
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Programming language: Javascript
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Automation Framework: Cypress, Mocha
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Process: Agile
Challenges
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End-2-end test flow is complicated
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The data test is huge for API test, making it hard for current manual test to cover.
Solutions
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Build automation framework for web testing.
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Develop API test program (using Javascript), support data-driven to test with a huge data set.

Dedicated teams for Development & Testing - ODC
Client’s Description:
- Clients is a Japanese company working in IT Solution services.
Business Need:
- Client need an offshore team to work on different projects both LTS provide a dedicated team of developers, testers.
Working Process
1. Initiation
- ODC Team request
- Technical discussion
- Management discussion
2. Preparation & Planning
- Interview engineer if necessary
- Finalize contract
- Prepare infrastructure & security
- Project Planning
3. Training
- Training onsite/ offshore (depend on project)
- Prepare infrastructure & security
- Logistics
4. Rollout
- Additional members/project
- Review monthly
- Planning & forecasting

Education Program Finding - Web Development
Client’s Description:
- Client is an education company in the U.S.
Business Need:
- The client needed a web application to help students from other countries to find the best matching education programs in the US. It provides a search for courses that are appropriate for students based on conditions such as their educational background or financial capacity.
Scope of work: Develop a system consisting of 2 sites
- Student portal: Account, program, payment, service,
- Back-office: Data validation, User management, recommendation, Reporting
Development Method: Scrum

Resource Management System - Development
Client’s Description:
- Client is a construction company in Japan.
Business Need:
- The client needed an Internal Decision Making Support System to better manage and monitor company resource, employee work, workflow, daily report etc. targeting Construction Department.
Scope Of Work:
- Infrastructure construction: Network, Tablet, Web Server
- Tablet application development
- Desktop application development
- Database design
- Content creation
- User training
Development Method: Scrum
Technology: React, Romantic UI, Electron, Rails, Redis, SQLite, MongoDB, Docker, Apache.

US Vehicle - Annotation
Client’s Description:
- The client is an American multinational semiconductor and telecommunication equipment company that designs and markets wireless telecommunication products and services.
Project Details:
- Class to annotate: Lane/Road boundary, Road Surface & Traffic Sign & Vehicle & Traffic Cone
- Type: Bounding box, Polyline, Polygon, Lidar
- Output Format: JSON
- Project size: 20 member
Results:
- 1,000,000+ images annotated
- 2% error rate

Blockchain Wallet - Development
Client’s Description:
- Client in Europe.
Business Need:
- The client needed a blockchain wallet for investing and storing digital assets.
Wallet Features:
- Store BTC, ETH, and other major coins and tokens.
- Exchange and transfer assets.
- Secured with 2FA and Fingerprint.

Cross Section View Cutting Wood - Annotation
Client’s Description:
- Client is a loyal customer of Lotus Group. They specialize in projects in agriculture, satellites, surveillance camera, etc.
Scope Of Work
- Review the annotated images, which was done in bounding boxes.
Project Details:
- Object to annotate: Cross-section view cutting wood
- Type: Bounding box
- Project size: 9 member
Results:
- 1,000+ images annotated
- 2% error rate

Road Annotation
Client’s Description:
- Client is a service company in Japan. They want to perform annotation for car and traffic light recognition.
Project Details:
- Class to annotate: Vehicle, traffic light
- Type: Bounding box
- Output Format: VOC
- Project size: 13 member
Results:
- 11,000 images annotated
- 5% error rate

IT/ Communication & Data sharing Web App Testing
Client’s Description:
- The client provides a web application & allows multiple companies to record, manage & share data to reduce production costs and increase efficiency.
- The web creates segregation within a firm (separate jobs by roles and groups). Changes are saved so users know what is changed and who change it. The app also allows users to modify the capacity of the system by using action scripts. The user can create Query, DataReport and Dashboard from this database.
Business Need:
- They need to maintain and develop or customize features to adapt to new users and increase customer capacity.
Challenge:
- End-2-end test flow is complicated. It requires actions on various platforms.
Solutions:
- After transferring knowledge, the client joins and reviews the test scenarios and reports to make sure test coverage for functionality.
- The defects are also transferred to the development team for fixing.
- All questions are discussed on the Zube tool to clarify defect information.
Test Results:
- Test case: 251
- Bug detected: 2

Printers – Embedded Testing
Client’s Description:
- The client is a leading global provider about printing solutions to thousands of customers.
- They require testing for old devices which are not currently available on the market.
Business Need:
The client has a lot of roll-out and maintenance requests annually. The number of requests separates to:
- Printers: 3 to 10 change requests per customer annually.
- Japan traditional printers: they get 15 to 20 change requests per customer annually.
Challenge:
- Lack of device’s basic and function information because the devices are old and uncommon.
- For each customer group, there are different uses of devices. Hence, firmware changes are based on customer groups.
- There is a huge responsibility for this testing project, or else client’s reputation and loyalty will be affected.
Solutions:
- We delegate an experienced embedded tester who speaks Japanese to the development team.
- We do thorough research for the project.
- We design test cases for different series and different customer groups.
Result:
- Test cases: 600
- Features tested in 6 months: 12000
- Bugs detected: 120
- 100% of test cases are approved by the client.
- Project score: 90/100

AI - Image recognition Web Application Testing
Client’s Description:
- Client is an AI development company.
- They comprise many business units, including development, manufacture, and sales of photovoltaic systems, various future prediction systems, and weather forecasting systems.
Business Need:
- The client has a product with subsystems that are released continuously.
- They need an independent test team to check AI image processing software before the product goes to market.
Challenge:
- There is large work scope for a small-sized team. So, communication and reporting require big attention.
- Lack of documentation and data leads to a large amount of time wasted.
Solutions:
- The Japanese-speaking tester worked directly with Dev Team.
- The team gives a proposal for each release.
Test Results:
- Test cases: 500
- Bugs detected: 45
Reviews
the project
Software Development for EdTech Company
"Lotus Quality Assurance has been very professional and effective."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CTO of an educational technology (EdTech) company called Advantages Digital Learning Solutions.
What challenge were you trying to address with Lotus Quality Assurance?
We needed to upgrade our technology. We had an internal development team, but we needed someone to come in and review our architecture. We also needed to migrate our system hosting to AWS and perform load testing to measure our performance.
What was the scope of their involvement?
Lotus Quality Assurance has done code reviews and provided recommendations based on their findings. Our system has performance bottlenecks, so I’ve asked them to check out our code and find areas for improvement. They have a development team of their own that could’ve done the changes directly to our data. However, we use our in-house team for that.
Lotus Quality Assurance has also assisted with our deployment on AWS. They've done performance reviews and installed a load management architecture for us.
What is the team composition?
We’ve worked with 2–3 people from Lotus Quality Assurance involved in the project.
How did you come to work with Lotus Quality Assurance?
I was looking for referrals through my network, and I interviewed about 10 different companies. Lotus Quality Assurance did our interview process, even though they were highly recommended, and we chose them.
How much have you invested with them?
Our budget limit is around $30,000.
What is the status of this engagement?
We started working together in May 2019, and the collaboration is ongoing.
What evidence can you share that demonstrates the impact of the engagement?
Lotus Quality Assurance’s involvement has made a drastic difference for our system. We used to accommodate about 100 concurrent users and now, we can accommodate about 20,000 concurrent users.
How did Lotus Quality Assurance perform from a project management standpoint?
We don’t use any specific project management tools, but we regularly use Skype to communicate.
Lotus Quality Assurance has been very professional and effective. Everything is spelled out upfront. Communication during the proposal process has carried out very nicely and they kick off the work and execute it according to the project’s plan.
What did you find most impressive about them?
Lotus Quality Assurance has a business development person that’s currently on the project making sure everything gets done correctly and on time. There’s always someone available for us.
Are there any areas they could improve?
I can’t think of anything at the moment Lotus Quality Assurance could improve. They’re great people that provide superior service.
Any advice for potential customers?
Lotus Quality Assurance seems to be able to adapt to any level of professionalism and readiness. For hiring any technology service provider, a client needs to have an established budget. They provide great value, but readiness is the key regarding budget and staffing.
the project
Annotation Services for Digital Healthcare Platform
"We're most impressed by the speed of their quotations, which were made when the project actually starts."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the annotation manager at Incubit Inc,. where we develop Costomized AI for clients.
For what projects/services did your company hire Lotus Quality Assurance?
We asked Lotus to help us out with the data annotation
How did you select this firm and what were the deciding factors?
We have been working with Lotus for a while and we have previously asked to help us with similar projects. All of the project was successful with high quality annotations.
Describe the project in detail and walk through their service package.
We asked them to annotate images, on our web tool. They were accommodating to our needs, scheduling and guideline.
How many resources from the vendor's team worked with you, and what were their positions?
There was one person direct contract for project and one person as account manager
Can you share any outcomes from the engagement that demonstrate progress or success?
There were questions asked when needed and initial QA was done, so the project ended up to be a success.
How effective was the workflow between your team and theirs?
We had a slack channel going on and there were communications when neccessary. WAs very happy
What did you find most impressive or unique about this company?
We're most impressed by the speed of their quotations, which were made when the project actually starts. it is vary fast and we are very happy about that
Are there any areas for improvement or something they could have done differently?
Generally all request were met and quality was high. There were times when there were miscommunications but the mistakes were remedied quickly so we are happy with the outcome. Also, As we are able to make our own guideline, it is fine but if there is a company who needs to start from making the guideline, it maybe best to work with a company that can help you create a solid annotation guideline
the project
Game Development for Software Company
"The fast responses are impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
Account manager. I am managing several client accounts and responsible for the success of the accounts.
For what projects/services did your company hire LTS Group?
To develop a spin & win game.
How did you select this vendor and what were the deciding factors?
It is a vendor used by the company.
Describe the project in detail and walk through the stages of the project.
A spin & win game was developed. The project team was helpful to and timely.
How many resources from the vendor's team worked with you, and what were their positions?
One main guy that I am aware of. Project manager.
How effective was the workflow between your team and theirs?
Timelines were well communicated. Requirements were understood.
What did you find most impressive or unique about this company?
The fast responses are impressive.
Are there any areas for improvement or something they could have done differently?
None.
the project
Annotation Services for Tech Company
"We're getting good results with good communication."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
infiniq and i`m assistant
For what projects/services did your company hire Lotus Quality Assurance?
Qualcomm project
How did you select this firm and what were the deciding factors?
There's nothing special.
Describe the project in detail and walk through their service package.
This project is related to autonomous driving.
How many resources from the vendor's team worked with you, and what were their positions?
resources : 13 i`m assistant
Can you share any outcomes from the engagement that demonstrate progress or success?
Unable to share due to security information
How effective was the workflow between your team and theirs?
We're getting good results with good communication.
What did you find most impressive or unique about this company?
I can't think of it now.
Are there any areas for improvement or something they could have done differently?
nothing
the project
Human Resources for Testing Services Company
"They are as highly engaged and motivated as our employees."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the owner of SQC. As a company specializing in third party testing services, we provide services that provide best system quality to customers.
For what projects/services did your company hire Lotus Quality Assurance?
We accept about 5 engineers( and more) from LQA to do QA and testing work on many projects.
How did you select this firm and what were the deciding factors?
LQA's management policy is to invest in education in technology.
Describe the project in detail and walk through their service package.
The testing process is our business stage, not the content of the project.
How many resources from the vendor's team worked with you, and what were their positions?
They work on many of our projects as test designers and testers.
Can you share any outcomes from the engagement that demonstrate progress or success?
They are as highly engaged and motivated as our employees.
How effective was the workflow between your team and theirs?
They work like our employees and there is no gap between them.
What did you find most impressive or unique about this company?
This company's management and company policy, as well as logically working on technology and having processes and qualifications based on international standards.
Are there any areas for improvement or something they could have done differently?
We look forward to further maturity of technology and management.
Lotus Quality Assurance has satisfied the client’s requirements. The new system has increased the vendor’s concurrent users significantly from 100 to 20,000. Adding on to that, the Lotus Quality Assurance team is always available to track the progress of the project and deliver the tasks on time.