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We Don't Just Make Videos. We Tell Stories.

4.5
1 review

We believe every project we work on large or small requires it’s own creative approach. There is no cookie cutter way to approach a project and every business we work with requires a unique story. By bringing together design and storytelling, we’re able to convey powerful messages that are fun, relevant and intoxicating.

 
$5,000+
 
$50 - $99 / hr
 
2 - 9
 Founded
2011
Show all +
Chicago, IL
headquarters

Portfolio

Key clients: 

NakedWines.com, IBM, Cars.com, Super Evil Megacorp, Tempo, Emmi 

Reviews

4.5
1 review
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Video Production for Tennis Startup

"They can bring something to life."

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4.5

Quality: 
4.5
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
Project summary: 

LooseKeys produced an animated explainer video for a tennis app. The video details the app's functions and capabilities, such as locating tennis courts and scheduling matches, to potential users.

The Reviewer
 
1-10 Employees
 
Oakland, California
CEO, Tennis App
 
Verified
The Review
Feedback summary: 

Although the video has not launched publicly yet, it has received positive feedback on its design and creativity. LooseKeys was professional and delivered a high-quality product, but can improve on responsiveness and expand their creativity.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Please describe your organization.

My company is a mobile app that's aimed to connect tennis players. The main purpose is to allow users to find tennis courts nearby. You can do that with Google Maps, but the difference that we have is that we generate user content that is constantly updating – like traffic. We report wait times for different courts and the quality of the tennis court. We also allow users to schedule games with different players of different skill sets and playing styles.

What is your position?

I am the founder.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Loosekeys?

We were looking for a production company to make a short video that would explain our product to potential users.

SOLUTION

Please describe the scope of their involvement in detail.

It's a relatively small animation project. They gave me feedback on the script I provided.

How did you come to work with Loosekeys?

I really like the past work that Loosekeys has done. They can bring something to life. That was one of the main reasons I decided to work with them.

Could you provide a sense of the size of this initiative in financial terms?

The whole project was less than $10,000.

What is the status of this engagement?

We've completed our project.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

We haven't publicly launched our product yet. The people who have seen it like it and think it's creative. I'm very happy with their product and everything they have done for me.

How did Loosekeys perform from a project management standpoint?

They could certainly have been a bit more responsive but, overall, I was happy. We didn't set up any deadlines, so I can't speak to how on time they were.

What distinguishes Loosekeys from other providers?

They were very professional, which I appreciated.

Is there anything Loosekeys could have improved or done differently?

There was room for more creativity. It seemed, at times, that they didn't understand my product.

4.5
Overall Score It's been a great experience I just think there's room for improvement. I am very happy with everything they've done for me.
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
    I'm very happy with the product they made but, at the same time, I think some of it lacks a little creativity.
  • 5.0 NPS
    Willing to refer
    I would definitely recommend them to other people.