What was the scope of their involvement?
Lollypop took down all the requirements and completed the design for our app. We then incorporated their design into the app we were developing. The scope of their work included the app design, logo, branding, and print media work. They didn’t just design for the application, but for our overall brand.
Before we gave them the requirements, they did research on similar companies in our space. They provided an analysis, based on that research, on how they could use the right design to increase our company’s impact. The first step was sitting down with a user experience person. He is the one who guided us. We’ve never worked with a design studio, and they made the process run smoothly for us. Then they started giving us mockups for approval and took it from there.
We initially approached them for just Android design. We liked them, so we asked them to do the design work on the website as well. Our market is primarily Android users, so we signed the contract for an iOS version later, only a few months ago. We then had them do a second version of our website recently.
We worked with a project manager and one UX guy initially, then they brought in a UI guy. There was another person involved in the logo and branding. I had direct access to the people on the project, which I appreciated.
They used PSP for the Android and iOS development. For the website, they did the frontend development with HTML and CSS. The API and backend were all done by us.
How did you come to work with Lollypop Design?
We wanted to find a local firm, so we could interact with them on a regular basis. We spoke with several design companies and decided on Lollypop. It turned out to be a good decision, and we’re happy we did.
I had an initial meeting with an account manager, and I related to him well. He talked about how Lollypop doesn’t just work with established companies: they also understand the needs of a startup, which I appreciated. That was lacking in the other companies we had met.
How much have you invested with Lollypop Design?
We’ve spent $20,000-$30,000.
What is the status of this engagement?
We started working together in February on 2016, and the major work is complete. We have an annual contract with them for minor fixes and maintenance.