What was the scope of their involvement?
Lollypop built a web-based platform from scratch. Previously, we used an Excel file. We went through everything with Lollypop from the initial idea and concept to the layout, wireframes, and UI/UX. We did the coding.
We wanted to convey to our target audience, manufacturing people, the essence of the factory of the future that has been comprised of various technologies. At the same time, we wanted to provide the element of visibility and connectivity, which is going to be something we define generations to come when it comes to manufacturing. We needed all of these concepts to be embedded in the first touch everybody has with our platform. This was the key and the most challenging element that we needed to convey.
Our platform is an assessment platform, so we are gathering intelligence and then we have specific artificial intelligence elements that are creating recommendations for the clients. We’re acting as a smart adviser; we’re replacing the human. We needed to create four different business models into one unified interface, which was a very challenging task. Nobody has what we have. Our concept was difficult to understand, and it was difficult to convey the information in a way so that people who were new to it could put their hands on it and start using it right away.
What is the team dynamic?
Everyone at Lollypop is extremely collaborative, from the art designer to the UI/UX guys and the sales guys. They were responsive and flexible. We were meeting every two or three days to go through a different type of development. We’d touch base, they’d do the development, we’d give the feedback, and then we’d go again. The process went from concept to UI to UX, so I was working with three people from Lollypop. One was the director, who was helping us navigate and think through the concept, and then there were two guys doing the UI/UX interface.
How did you come to work with Lollypop Design?
It’s difficult to find good data-driven, data analytics, data visualization design firms globally. It’s a developing field. I found some extremely expensive ones in Europe. My programming team is in India, and I asked them about design firms and they told me Lollypop was popular in India, which is one of the reasons we chose them. We gave them the brief, they came up with some ideas, and then the collaboration took off. They were far better than the rest of the companies we were considering. In all the criteria — design, collaboration, attitude, ideas, costs — they were by far the best.
How much have you invested with them?
So far we have invested around $12,000.
What is the status of this engagement?
We started working with Lollypop in November 2016, and we’re still working together. I haven't talked to them in two or three months, but I will definitely use them for additional designs for this platform to enhance it more. I will always use them from now on.