What was the scope of their involvement?
We bring them in to complete projects for our clients and often have small teams working on multiple projects at a time. They work remotely based on specifications we send them. Once they send us a proposed solution and breakdowns for time and cost, we send out an estimate to our client. After an agreement is signed, the team at Logix provides all of the services and solutions for us. We maintain per-project contracts with them for service delivery.
They’ve done a variety of work for us. In one project, they integrated a client’s new and old subsystems into a SharePoint data warehouse in order to set up business intelligence reports with a dashboard interface. They’ve also developed iOS and Android apps that display live-updating revenue and KPI totals. Many of our projects require SharePoint and .NET development, business intelligence specialists to develop reporting tools, and system administrators to handle virtual machines and cloud technologies.
Currently, we’re developing a workplace communication tool utilizing SharePoint and Office365. The platform delivers information on workflows, news, and social media activity, and handles surveys and user polls. It also includes an option to integrate the company’s data flows into finance dashboards.
What is the team composition?
The full team ranges from 12–15 people, depending on our workload. We have a project manager and there’s a team of developers.
How did you come to work with Logix Technology?
I have a great deal of experience outsourcing IT services thanks to my work in computer science. While hiring contractors for a previous client, I became familiar with a software developer who eventually went to work at Logix. When our current client requested an offshore contractor to save money, I thought of him and reached out to Logix.
Here in Switzerland, there’s a government incentive to support collaboration with Vietnamese partners. This motivated me to establish a long-term partnership with Logix because I had a large project coming up and I knew they could put together a team for me. We negotiated an exclusive deal where they’d only work for me and my clients in Switzerland. As a gesture of support, I bought $5,000 in shares from Logix. I have no voting power or management role in their company; I simply wanted to demonstrate integrity and interest in our collaboration. If something went wrong, my money would be gone as well.
How much have you invested with them?
The total cost has been between $200,000–$500,000.
What is the status of this engagement?
We started working with Logix Technology in fall 2015 and it’s an ongoing engagement. We have service contracts going deep into 2020.