LogicRays Technologies Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Founding Director of Impact Seed

Describe what your company does in a single sentence.

Founded in 2015, Perth based Impact Seed is vision is to catalyse systems-change across finance, business and entrepreneurship by integrating social, cultural and environmental impact as key outcomes alongside financial metric for organisations, and to support ventures and investment. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LogicRays Technologies Pvt. Ltd. to accomplish?

• Our specific goals included creating a seamless, user-friendly platform with real-time chat functionality, robust data security, and a scalable backend to handle high traffic volumes.
• We also aimed for a clean, intuitive UI/UX that catered to our target audience's preferences.

SOLUTION

How did you find LogicRays Technologies Pvt. Ltd.?

• Online Search
• Referral

Why did you select LogicRays Technologies Pvt. Ltd. over others?

• Pricing fit our budget
• Referred to me

How many teammates from LogicRays Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

LogicRays Technologies handled the end-to-end development of the application, encompassing all stages of the project. They built a scalable and secure backend using Node.js and Express, with MongoDB serving as the database. On the frontend, they designed and implemented an interactive and responsive user interface using React. To enhance functionality, they integrated real-time features such as live chat and notifications through WebSocket. The project also included comprehensive quality assurance to ensure bug-free performance, followed by deployment on cloud servers for optimal efficiency. Post-launch, they provided support to address initial issues and offered guidance on scaling the platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project exceeded our expectations in every way. The app demonstrated exceptional performance and stability, even under high traffic loads, surpassing our initial benchmarks. User engagement metrics saw a significant boost, with noticeable increases in session duration and retention rates. Additionally, the real-time chat and notification system functioned flawlessly, which was crucial to the app's success. We were also able to launch the app on schedule, achieving an impressive milestone of over 50,000 active users within the first three months.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LogicRays Technologies consistently delivered items on time and were highly responsive to our needs. Weekly update meetings kept us in the loop, and they were quick to implement any requested changes. Their ability to adapt to our evolving requirements without compromising on timelines was commendable.

What was your primary form of communication with LogicRays Technologies Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They didn’t just follow our instructions they offered valuable suggestions to improve the app’s functionality and user experience. Their deep understanding of the MERN stack and commitment to quality made them a standout partner.

Are there any areas for improvement or something LogicRays Technologies Pvt. Ltd. could have done differently?

While the overall experience was fantastic, there is always room for improvement. The onboarding phase could have been slightly quicker, as it took some time to align on initial project requirements. However, once we got started, everything progressed smoothly.

BACKGROUND

Please describe your company and position.

I am the CEO of Mogul Games, Inc.

Describe what your company does in a single sentence.

We are Mogul Games a new player in Miami's tech industry and the home of “Coin Splash: The Slots Game”, a free-to-play mobile game for iOS & Android.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LogicRays Technologies Pvt. Ltd. to accomplish?

• We hired LogicRays Technologies to develop a cutting-edge mobile gaming platform that could integrate seamlessly with our existing game ecosystem.
• Our objective was to create a robust, visually stunning, and user-friendly mobile application that catered to both casual and hardcore gamers, while also ensuring high performance and scalability.

SOLUTION

How did you find LogicRays Technologies Pvt. Ltd.?

• Online Search
• Clutch Site

Why did you select LogicRays Technologies Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from LogicRays Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the complete development of our mobile gaming application from concept to deployment. Key deliverables were: Designing an intuitive and engaging user interface, Implementing complex gaming mechanics and real-time multiplayer features, Integrating a payment gateway for in-app purchases, Developing an advanced backend for analytics, leaderboards, and user management, Post-launch support and maintenance.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project exceeded our expectations. The mobile gaming app gained 100,000 downloads within the first month of launch and maintained a high user retention rate of 85% over three months. Additionally, the app received a 4.8-star rating on the app store, with users praising its smooth performance and engaging gameplay. Revenue from in-app purchases also increased by 35% compared to projections.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LogicRays Technologies demonstrated exceptional project management throughout the development process. They adhered strictly to deadlines, provided weekly progress updates, and maintained open and transparent communication. They were always responsive to our feedback and requests, often going the extra mile to address even the smallest details.

What was your primary form of communication with LogicRays Technologies Pvt. Ltd.?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine technical expertise with a deep understanding of the gaming industry stood out. They were not just service providers but partners who genuinely cared about the success of our project. Their team’s creativity, problem-solving skills, and commitment to excellence were truly impressive.

Are there any areas for improvement or something LogicRays Technologies Pvt. Ltd. could have done differently?

While the overall experience was outstanding, one area for improvement could be to allocate more time during the initial phases for in-depth brainstorming and idea exchange. While they delivered exactly what we needed, additional discussions early on might have uncovered even more innovative features.

BACKGROUND

Please describe your company and position.

I am the Scala developer of YOLT

Describe what your company does in a single sentence.

It's a financial technology platform designed to help individuals manage their money more effectively. It primarily serves as a money management app that aggregates data from multiple bank accounts, credit cards, and financial services into a single dashboard.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire LogicRays Technologies Pvt. Ltd. to accomplish?

• We engaged LogicRays Technologies to enhance our Salesforce CRM system for our financial services company.
• Our primary goals were to streamline customer relationship management, automate workflows, and create custom dashboards for detailed financial reporting.

SOLUTION

How did you find LogicRays Technologies Pvt. Ltd.?

• Online Search
• Clutch Site

Why did you select LogicRays Technologies Pvt. Ltd. over others?

• Pricing fit our budget
• Good value for cost

How many teammates from LogicRays Technologies Pvt. Ltd. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved a comprehensive overhaul of our Salesforce platform. They designed and implemented custom workflows tailored to our specific financial processes, built advanced dashboards for real-time data visualization, and developed automated reporting tools to eliminate manual processes. Additionally, they integrated Salesforce with our accounting software and other third-party tools. Key deliverables included: Fully customized Salesforce CRM setup, Automated client onboarding and workflow processes, Integration of Salesforce with our accounting software , Training sessions for our team to ensure smooth adoption 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the project were significant. We observed a 30% reduction in manual administrative tasks, which freed up our team to focus on client engagement. Our reporting time decreased by 40%, and customer satisfaction scores improved by 25%, thanks to faster response times and streamlined communication.  

Describe their project management. Did they deliver items on time? How did they respond to your needs?

LogicRays Technologies demonstrated excellent project management throughout the engagement. They adhered to the agreed timelines and maintained clear and transparent communication. Their team was responsive to our queries, often going above and beyond to address last-minute changes and adjustments.  

What was your primary form of communication with LogicRays Technologies Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their deep understanding of the financial industry and their ability to provide tailored solutions that aligned with our business goals. Their proactive approach to problem-solving and commitment to delivering quality work stood out.  

Are there any areas for improvement or something LogicRays Technologies Pvt. Ltd. could have done differently?

As for areas of improvement, we believe their initial documentation could have been slightly more detailed to help non-technical stakeholders understand the project phases better. However, their willingness to clarify and walk us through each step mitigated this concern.  

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of CycleHouse Services. We’re a startup company based in the Philippines. We’ve created a mobile app for food and parcel delivery.

CycleHouse Philippines is actually a franchising company that deals with motors, motorbikes, and bicycles. We franchise motor parts and services all over the Philippines, and CycleHouse Services is our new venture into IT.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LogicRays Technologies Pvt. Ltd.?

We needed to create the mobile app and backend for the system. We initially partnered with another software company in the Philippines. Unfortunately, they pulled out due to the COVID-19 pandemic.

SOLUTION

What was the scope of their involvement?

LogicRays Technologies Pvt. Ltd. created our mobile app for iOS and Android. They also took care of the front- and backend development of the admin panel and food merchant section. We initially contacted LogicRays Technologies Pvt. Ltd. to continue the development work. We already had a wireframe and design, so the project was already a quarter finished.

The application allowed users to order food or parcel for delivery to any location. LogicRays Technologies Pvt. Ltd. developed two mobile apps: the first one was the user app, and the second one was the rider app. The rider app allowed riders to accept bookings from customers. For the backend, we had the admin and food merchant websites where the food merchants could upload and manage the orders and everything else in their shop.

Overall, LogicRays Technologies Pvt. Ltd. focused on development and maintenance. They also helped us transfer to AWS.

What is the team composition?

We had four developers but were only in direct contact with the project manager and lead software developer. Additionally, a teammate was in charge of billing.

How did you come to work with LogicRays Technologies Pvt. Ltd.?

We searched online for a company to develop the app at a low cost because we were just a startup. LogicRays Technologies Pvt. Ltd. popped up on our Google search, so we made some inquiries and asked for referrals. We also interviewed some of their previous clients, and they gave some nice reviews. Ultimately, we decided to work with them.

How much have you invested with them?

We spent around $60,000–$70,000 in the first phase.

What is the status of this engagement?

We started working together in March 2022, and they completed the project's first phase in January 2023. We’re planning to add more services to the app and maintain the server in the future, so we’ll be using them again.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They were surprisingly fast regarding development. We had some bugs, but we were impressed overall with how quickly they delivered. Our timeline was short thanks to them.

Moreover, we were satisfied because the team immediately fixed the bugs we discovered. The application isn’t live yet, but we plan to launch it by April or May if the vulnerability assessment and penetration testing process goes well.

How did LogicRays Technologies Pvt. Ltd. perform from a project management standpoint?

We used Slack, Trello, and Google Drive for project management.

What did you find most impressive about them?

LogicRays Technologies Pvt. Ltd. was very professional, and their development speed was amazing. They were fast at interpreting and turning our ideas into reality.

Are there any areas they could improve?

We had a bit of a language barrier. Sometimes we didn’t understand the project manager, but we can’t fault them for that. Overall, we were very satisfied with their service.

Do you have any advice for potential customers?

I suggest having a clear view of what you want to develop.

BACKGROUND

Introduce your business and what you do there.

I’m an IT Project Manager for Printvision; we’re a printing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LogicRays Technologies Pvt. Ltd.?

We engaged them to create a website and application for us. 

SOLUTION

What was the scope of their involvement?

LogicRays Technologies Pvt. Ltd. has provided us with web and app development services. We typically supply the designs and requirements, and they handle the development tasks. The team has used Magento to develop a website and application for iOS and Android based on our designs. They’ve also performed ad-hoc tasks to expand the functionalities of another application we built.

What is the team composition?

We work with a frontend developer, two backend developers, and a project manager. 

How did you come to work with LogicRays Technologies Pvt. Ltd.?

We found them on Upwork.

How much have you invested with them?

We’ve spent $45,000.

What is the status of this engagement?

We started working with LogicRays Technologies Pvt. Ltd. in February 2021, and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve had an excellent experience with the engagement so far. LogicRays Technologies Pvt. Ltd. has delivered a functional website. Although we haven’t completed all the third-party integrations yet, we’re pleased with the work they’ve produced. Our CEO has shared the website with clients, who’ve shared positive feedback regarding the ease of use. We haven’t come across any bugs since launching the website.

We’ve also requested complex functionalities for the app they’re working on. Once we communicate the requirements, they understand what they need to do, and we can trust them to execute. They’ve helped us decrease development costs, and we’ve seen value in their services. 

How did LogicRays Technologies Pvt. Ltd. perform from a project management standpoint?

I’ve been very happy with the partnership. LogicRays Technologies Pvt. Ltd. delivers good-quality work ahead of schedule, which is helpful. They communicate clearly and understand our business needs. They follow an agile methodology; we set timelines based on the nature of each task and meet weekly to review progress. We use Google Meet to communicate and Basecamp to manage tasks and exchange messages. 

What did you find most impressive about them?

I’m most impressed by their ability to communicate, respect deadlines, and meet our expectations. They also provide valuable development suggestions when we’re unsure which path to take. They’re a cost-effective, productive partner. 

Are there any areas they could improve?

I have nothing they could improve on. 

Do you have any advice for potential customers?

I recommend using Magento if you have an e-commerce business. If you find issues with lead duplication, engage LogicRays Technologies Pvt. Ltd.; they’ll provide good-quality development solutions. They’re top-level service providers when it comes to Magento.

BACKGROUND

Please describe your company and your position there.

I am the managing director of a German software development company with customers from the public administration. My main task is the quality assurance of the software systems

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LogicRays Technologies Pvt. Ltd., and what were your goals?

Development of an iOS application Enhancement of an existing Android application. Enhancement of an existing web application Geo development

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on https://www.codementor.io/ Deciding factors were the professional appearance, kindness and the price performance ratio

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

From scratch development of an iOS application including a "Webview" and reading and writing NFC tags. Enhancement of an existing Android application. Enhancement of an existing web application (PHP, HTML, JavaScript) Geo development (OpenLayers, GeoServer, PostGIS)

How many people from the vendor's team worked with you, and what were their positions?

There were 5 people in the core team, including a project manager, a designer and 1 external developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch a new iOS application which was a major achievement for us. In existing applications, they created many new features and enhanced existing features

Describe their project management style, including communication tools and timeliness.

The project management was done by ourselves and not by the vendor. The vendor managed the use of capable developers. The vendor adapts to the preferences of the customer. We used Skype, Whatsapp, Github, and Jira to communicate

What did you find most impressive or unique about this company?

We had direct access to the whole team, which made it easier to communicate our ideas.

Are there any areas for improvement or something they could have done differently?

Sometimes developers from the team were replaced. Except for that, everything was great

BACKGROUND

Introduce your business and what you do there.

I’m the founder & CEO of Nexgene Media & Infotech. It’s a tech startup that provides customers with design and other software customization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LogicRays Technologies Pvt. Ltd.?

I needed to outsource web application development we were doing for our customers.

SOLUTION

What was the scope of their involvement?

They built web applications using Laravel PHP framework.

What is the team composition?

I interact with Pritesh (CTO & Technical Head), but there are four people on the team that he delegates tasks to. 

How did you come to work with LogicRays Technologies Pvt. Ltd.?

I found them on a freelancer site. They responded quickly and gave a good description of what they thought I needed. 

How much have you invested with them?

We’ve spent $20,000.

What is the status of this engagement?

We began working together around February 2020 and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Once we got our communication in sync, the work was delivered faster. I’m very satisfied with their work and confident in their abilities. 

How did LogicRays Technologies Pvt. Ltd. perform from a project management standpoint?

They are available and responsive. Initially, it was a struggle to get our communication in sync but we figured it out.

What did you find most impressive about them?

They have good time management skills and understand my needs. When I presented ideas, they make suggestions for better solutions. 

Are there any areas they could improve?

I don’t have anything at this time.

Do you have any advice for potential customers?

Be patient and clearly communicate to avoid misunderstanding and delays. If you’re willing to put in the time and effort to work with them, they will be able to satisfy you.

BACKGROUND

Please describe your company and your position there.

The business develops and maintains websites. Personally I will also act as a technical project manager for some larger businesses ensuring client requirements are transformed into technical specs and ensuring the spirit of what is required is technically met and sound.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LogicRays Technologies Pvt. Ltd.?

Numerous Magento, Laravel and custom web development projects

What were your goals for this project?

Custom development and extension of Magento install, along with new SOAP API accessing huge catalogue of karaoke muisc

SOLUTION

How did you select this vendor?

LogicRays were one of a number of Magento development partners identified through extensive search of the internet.

Describe the project and the services they provided in detail.

In first instance a client wished to build a SOAP API on top of their Magento install interacting with a catalogue of tens of thousands of karaoke tracks. Allowing trusted third party apps and software to securely stream/download music. The API was an impressive development, load tested and secure.

What was the team composition?

Uncertain but we have a single point of contact

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Being a technically competent developer, but not a Magento expert I always carry out post implementation tests to ensure requirements have been carried out. The project which LogicRays was contacted for have numerous new back-end features added to improve managing almost 20K karaoke songs reducing internal overhead.

How was project management arranged and how effective was it?

Single point of contact at LogicRays managing a team of developers. A combination of email, instant messenger and calls. Sometimes Trello if the projects requires it. I am always very happy with management.

What did you find most impressive about this company?

I find they go over and above what is requested. I often find them working incredibly unsociable hours to meet needs.

Are there any areas for improvement?

Working across continents has it’s challenges and benefits. Any issues that have arisen are through human error and as humans we’re simply not infallible. What is important is that LogicRays always strive to resolve matters as quickly as possible. I don’t have any specific gripes

BACKGROUND

Please describe your company and your position there.

We are an online retail company specializing in Furniture and Home Decor. I am one of the owners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire LogicRays Technologies Pvt. Ltd.?

We were initially looking for support and development to increase the loading speed of our website including the home page, catalog pages, and product pages. We asked LogicRays to assist in adding Magento plug ins and other custom scripting.

What were your goals for this project?

Increase site speed, add functionality, improve user experience.

SOLUTION

How did you select this vendor?

Initially this vendor was found through TopTal

Describe the project and the services they were supposed to provide in detail.

LogicRays was hired to improve site speed and functionality. We have been paying LogicRays a monthly retainer and paying for additional monthly work since early 2018. LogicRays is responsible for re-indexing the website and fixing errors with respect to the check-out process, site functionality, site speed, and product display.

What was the team composition?

I do not know

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

LogicRays was helpful in the beginning, however over the past few months the company has not only been most unhelpful, but they have actively sabotaged our website and have refused to correct their mistakes. We are pursuing legal action in India because LogicRays has refused to repair our website.

How was project management arranged and how effective was it?

Not effective. Pritesh (Developer, LogicRays Technologies Pvt. Ltd.) has to be asked multiple times to do very simple tasks. He is often unresponsive.

Is there anything the company did well?

Absolutely nothing

Are there any areas for improvement?

Yes. This company is awful. They lie to customers and are incompetent.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of PE Projects, a web design company. We make Magento and WordPress websites for companies.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with LogicRays Technologies Pvt. Ltd.?

Our challenge was related to the WordPress CRM. Our customer wanted special designs and reports.

SOLUTION

What was the scope of their involvement?

LogicRays Technologies Pvt. Ltd. helped develop a WordPress site that has user registrations and user insights to deliver reports. 

For another project, they led the complete development of a Magento website from scratch. They included all kinds of plugins. These websites are working, but we continue to work with each other.

What is the team composition?

We have three contacts at LogicRays Technologies Pvt. Ltd.

How did you come to work with LogicRays Technologies Pvt. Ltd.?

I found them through Upwork. The price was good.

What is the status of this engagement?

We started working together in July 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of our developers is always checking to make sure that the code is done properly.

How did LogicRays Technologies Pvt. Ltd. perform from a project management standpoint?

We continue working with them because the communication is perfect. If we ask them a question, they don’t just do what we ask; they also see the bigger picture, which we think is very important. 

They meet deadlines or deliver before the deadline. They’re generally available, and the price and timesheets are usually correct. 

What did you find most impressive about them?

I’m most impressed with the communication and the fact that they see the whole picture. They give advice on things we don’t see. They make suggestions or tell us if something isn’t correct. It’s good working with them; they have high-level developers.

Are there any areas they could improve?

No, I’m very satisfied and happy with them.

Do you have any advice for potential customers?

Communication is perfect, and they have a good hierarchy. You can choose between low-cost and high-cost developers for easy and difficult tasks.