Local Leap Marketing

BACKGROUND

OPPORTUNITY / CHALLENGE

• Increase website load speed
• Improve SEO

SOLUTION

RESULTS & FEEDBACK

• Virtual Meeting
• Email or Messaging App

BACKGROUND

Please describe your company and your position there.

Alpine Building Maintenance is a commercial janitorial company. We take great pride in providing our customers with top quality janitorial services. We offer a wide range of other maintenance needs to our customers as well. I am currently the Executive Assistant.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Local Leap Marketing, and what were your goals?

Local Leap Marketing was hired to design and run the website for Alpine Building Maintenance. They also do our SEO consulting.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a large amount of research on different companies to design and run our website. We chose Local Leap Marketing due to their pricing and portfolio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

When choosing Local Leap Marketing, they really listened to what our needs were and worked with us on the design we like the best.

How many people from the vendor's team worked with you, and what were their positions?

We have worked with a few people, but mainly, Ryan - CEO and Founder

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since hiring Local Leap Marketing, we have seen an large increase in new customers and traffic through our website.

Describe their project management style, including communication tools and timeliness.

One of the top benefits of using Local Leap Marketing is their responsiveness. When I send an email requesting an add on or change to our website, it is same day service. They are quick to respond and make the changes happen.

What did you find most impressive or unique about this company?

Their willingness to stay on top of our level of production from the website, as well as changes needed. They make you feel as if you're their only customer.

Are there any areas for improvement or something they could have done differently?

No, we thoroughly enjoy working with Ryon and his team.

BACKGROUND

Please describe your company and your position there.

We are a pressure washing company and offer exterior cleaning services in Houston, TX.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Local Leap Marketing, and what were your goals?

We are in a large market that has a lot of different people who do what we do. We had no ranking at all and in the matter of only 2-3 years Local Leap had us ranking #1 organically in about 30 different keywords. They’re extremely competent at what they do. I couldn’t be more pleased.

SOLUTION

How did you select this vendor and what were the deciding factors?

I got referred to them. They sent over a proposal that was extremely clear and professional. They were also extremely helpful and responsive with whatever questions I had. I cannot recommend them enough. Ryon, the owner is always available and has been consistent at always putting out an incredible product.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Writing biweekly blogs, creating/changing/modifying content on the sites, creating ancillary accounts for better online presence: e.g. LinkedIn profile, Gsuite profile, Instagram, etc. Local leap also helped create YouTube content for us and set us up to have the most “trendy” widgets or be up to date on new programs and plugins that have come out so our site never looks outdated.

How many people from the vendor's team worked with you, and what were their positions?

I have worked with Whitney and Ryon. Whitney does content creation and Ryon is the owner. He mostly does sales and customer relations. There are other people I have worked with too but those people are usually just identified as “help” on the emails.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Yes, we have worked with him for 5 years and have seen our page go from not ranking at all to being the #1 page on google for the past 2-3yrs. This is the most glaring item of measurable results, but we constantly get weekly reports that tell us more about how we are doing and how our numbers are growing/changing. We obviously have had tons of leads generated from this marketing, so this would also be a measurable outcome.

Describe their project management style, including communication tools and timeliness.

Very organized and consistent. I am always surprised at how fast and consistent they deliver their services. They are always on top Of things and seem to never struggle with getting a quality product turned out and being extremely responsive. I have never had issues getting in touch with them and am always surprised at how quickly things get turned out.

What did you find most impressive or unique about this company?

They are not a “jack of all trades, master of none” Company. They are not here to just wring every dollar out of their client as possible. They don’t do AdWords, they don’t do CPC ads on FB/IG etc, they don’t do email MRKG, etc. They are very absolutely terrífic at SEO and that’s the only thing they do. Sure they could make more money with these other services, but they’re not interested in that. I have a ton of respect and appreciation for this and I also know that I couldn’t find anyone more dedicated to SEO than them because of this.

Are there any areas for improvement or something they could have done differently?

There was one time where we had a few days of form submissions being forwarded to the wrong email. This was an accident, but after it was noticed, it was corrected immediately. We have also had them manage three sites for us in the past 5 years, so to think that there has been one hiccup in 5 years, (or 15 years if you said 5 for each company) that’s pretty phenomenally outstanding.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Brain Basics, a leadership and team development coaching company. We help individuals and teams build the best version of them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Local Leap Marketing?

I was trying to find customers, since sometimes as a one-person business owner it’s hard to do that. I was also having horrible website troubles and I’d worked with several companies.

SOLUTION

What was the scope of their involvement?

After we brought them on and showed Local Leap Marketing our problems, they began troubleshooting. We were going to be removed from Google as our site had been hacked, so they corrected everything that was going wrong. 

When I set up my own company, he created my website for me and started working on SEO. They’ve overhauled the site twice now. If I’m offering a special event, they update a tab so users can click and register on the site. They created a contact form for submissions, as well. We also do blogs and regularly post on there. 

What is the team composition?

I’ve worked with three people. There is a help desk contact, someone who supports our blogs, and Ryan (Web Designer & SEO Consultant) has helped. 

How did you come to work with Local Leap Marketing?

Someone referred me to Local Leap Marketing.

How much have you invested with them?

Including everything from day one, we’ve spent around $23,000. 

What is the status of this engagement?

We’ve been working together since April 2015 and our engagement is continuing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Submissions are key for my business and so are leads. I’ve generated over 60 leads that turn into conversations and legit business. My content shows up on the top of Google results organically, too. 

How did Local Leap Marketing perform from a project management standpoint?

They do a fantastic job — I’ve never had any challenges. They send me a monthly report to see site activity and understand how users are using the site. Ryan comes up with suggestions and we’ll touch base about it. 

What did you find most impressive about them?

They care — I can tell that they view my success as part of their success. They work to understand my business so I can be more successful. I also like working with someone local, especially because of the challenges I had working with bigger, outsourced companies. 

Even though SEO isn’t my expertise, I’ve never had any trouble with Local Leap Marketing communicating their work and what they’re doing. They break everything down for me. Ryan was willing to start with the basics and start from the beginning to explain concepts to me in a way that made sense. They’ve done a great job explaining why it’s important and how to get my customers’ attention. 

Are there any areas they could improve?

No, they’ve done a good job from the beginning. 

Do you have any advice for potential customers?

If you feel like you can reach your customers online and want to increase your engagement, they are the team to go to. They are a locally-run, American business that wants you to succeed.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a utilities company that does water, sewer, and electric. My other company handles real-estate properties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Local Leap Marketing?

We needed improved SEO to get us to the top of the search engines. For the other company, we needed help effectively displaying rental properties, so people could see what’s available in their region.

SOLUTION

What was the scope of their involvement?

For our utilities company, they built our SEO strategy from the ground up, including keyword research. For the real-estate company, they built the site up from scratch. It has an application system so that potential tenants can fill out their information online, which links to a database. From that information, I can create a quote based on the different services we provide. The team was also able to incorporate a video marketing component into our site.

What is the team composition?

I worked with Ryan (Founder & CEO).

How did you come to work with Local Leap Marketing?

We were looking for companies that had done similar projects for other businesses. After looking at some of their past work, it seemed like they knew what they were doing.

How much have you invested with them?

I’ve spent $10,000–$50,000 over the years.

What is the status of this engagement?

We started working together in May 2007, and our work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re at the top of the search engine results for most of our keywords, and we’re also getting more business.

How did Local Leap Marketing perform from a project management standpoint?

They send us an email every week where they can see how effective the campaigns are, which is really helpful. Sometimes I’ll send an email and ask for something to be done; their response is as close to immediate as you could possibly imagine.

What did you find most impressive about them?

They get right on top of things when we need something. They always make sure I’m happy with the work that they do.

Are there any areas they could improve?

No, nothing comes to mind.

Do you have any advice for potential customers?

My advice is just to give them a shot. I’ve sent several people their way and no one has ever regretted it.

BACKGROUND

Please describe your company and position.

I am the Owner of Blue Bird Design

Describe what your company does in a single sentence.

Interior design company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Local Leap Marketing to accomplish?

• Website creation
• Social media marketing

SOLUTION

How did you find Local Leap Marketing?

Referral

Why did you select Local Leap Marketing over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Local Leap Marketing were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Local Leap Marketing designed my website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

My website has already had a positive impact on my business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and completed the entire project quickly and efficiently.

What was your primary form of communication with Local Leap Marketing?

Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail and quick turnaround time impressed us.

Are there any areas for improvement or something Local Leap Marketing could have done differently?

None.