Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?
They’ve gotten me national and international media spots, television interviews, a few cooking spots on national television, and magazine interviews. They’ve really done a great job with my brand. We’ve increased the ticket sales for our shows. It’s hard to tell what is paying off when you hire PR companies. The most important part that works for us is that as we grow and they get us more national visibility, it brings a lot of interest in the city of LA. More people are interested in who we are, so I would say they’ve helped grow our visibility and our brand for the dinner shows and our restaurant. The catering side is a whole other beast. It’s a little harder to market.
How did Lobeline Communications perform from a project management standpoint?
They’re completely on top of it and very diligent. They always make sure I know what’s happening, where to go, and where to be for an interview. They push me to stay involved in the whole process. Sometimes, I don’t want to do an interview, but they convince me it’s the best thing to reach our goals. PR people are aggressive by nature, and Phil matches that. He never gives up and never stops, which is great. He’s not shy and stays out there marketing my business. He believes in what I do, what I offer, who I am, my product, and what I’ve created at my restaurant, and he’s not shy about getting me booked into as many things as possible.
What did you find most impressive about Lobeline Communications?
I’ve worked with three other marketing companies in my career, and Phil is definitely the most assertive. He’s very much on top of the plans we make. When we decide what to do, he jumps on it and makes it happen with his team. They use their connections, and they deliver well.
Are there any areas Lobeline Communications could improve?
No, it’s working for me. They’ve done an amazing job. My team and I have absolutely no complaints. We’re very happy.