LMSNinjas

Please describe your company and your position there.

We are an early stage education start-up offering college students and recent graduates resources on the topics they need to know in life but never learned in school.

For what projects/services did your company hire LMSNinjas, and what were your goals?

Our goal as a company is to be the go-to educational resource for college students across the country. We were looking to build out a product that has a really fun, gamified, active learning experience for young people to learn about all the things they need to know in life but never learn in school. When we first contacted LMSNinjas we had just had something custom built for us to test out the business idea and determined we needed something more robust, so we approached LMSNinjas to build the first version of our product.

How did you select LMSNinjas and what were the deciding factors?

What we really needed with this initial build was a partner that could accomplish all our product requirements and deliver in a quick and flexible format. We wanted to get something done in a matter of weeks and we also wanted to work with a team that was able to adapt the designs that we had built into something that fit the product, which requires a lot of customization.

We had out of the box data and functionality that we really needed to be able to get, so that things could continue to stand up without extra work or budget required. We talked to other firms, but when speaking with them we didn’t trust that they would be able to complete the project. We found the front-end designs for other firms’ previous projects to be unimpressive.

As a startup, our finances were also limited so if we invested a lot of money in the wrong development firm we were going to be significantly affected. When we spoke to LMSNinjas we felt very strongly that the team had the expertise and we felt really at ease, like it was no problem to accomplish all the things that we wanted for our project.

We saw previous clients' projects and saw that they had really beautiful front-end design and that was very important to us since our target demo is so young. It was very easy to decide to work with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We were looking for features that we knew we could get access to in WordPress, but we needed a lot of help putting them together. Features we were looking for included SSO and LMS functionalities (courses, lessons, hierarchies).

How many people from the vendor's team worked with you, and what were their positions?

We worked directly with the project manager Iryna, with whom we really enjoyed working. She is on top of everything and very attentive.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From an impact standpoint, we went from 0 to 1 to some degree. We had nothing when we first started and now we have a full product that we are proud to put in front of users and investors, even if it is something we can’t fully measure. We got new users and saw a 25% improvement over the days following the launch. We have a product that meets all the requirements and needs.

Describe their project management style, including communication tools and timelines.

The project moved very quickly and took about 4-5 weeks. The team went above and beyond to deliver the project very quickly, which was very impressive. As we’ve needed more and more features post-launch, the team has also been able to add them quickly.

Working with the LMSNinjas has been a very pleasant experience and the team was very responsive. Communication taking place on Slack has made the process easier and facilitated getting in touch. They have excellent client service.The team was very clear with answers and timelines. It’s been a very successful partnership.

What did you find most impressive or unique about this company?

Communication and responsiveness was great. We got clear answers for all our questions and the team was able to deliver on all our unique requirements. The team also came 20% under budget which is huge and awesome!

Are there any areas for improvement or something they could have done differently?

We have a very unique project, so the team had to learn along with us and develop a type of project that they had never done before, which comes with growing pains. But, we think the team did a very good job!