Liquona

BACKGROUND

Please describe your company and position.

I am the Senior Communications Manager of Surrey County Council/Fire and Rescue Service

Describe what your company does in a single sentence.

Local government, and fire and rescue service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Educate residents on changes with an animation

SOLUTION

How did you find Liquona?

Referral

Why did you select Liquona over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Liquona were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed an animation which would explain seven complex, contravertial propoals to residents clearly. Scoping this project meant explaining them to the team so that they could translate this clearly in a way that people would understand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One video animation that explained all seven proposals very clearly. A full evaluation will be completed, but I expect high watch numbers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project timeline was very clear and enabled us to keep to our end of the deal too (getting things signed off/amendments back quickly). The team were great at explaining what could/shouldn't be done and why. They were always available in some capacity.

What was your primary form of communication with Liquona?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by the way in which Liquona took our suggestions on board and completed them extremely quickly, even tasks that typically take quite a long time to produce/fulfil. Really appeciated this.

Are there any areas for improvement or something Liquona could have done differently?

Nothing from me. Really appreciate working with them.

BACKGROUND

Please describe your company and position.

 I am the Events Executive of a Professional Dev Organization

Describe what your company does in a single sentence.

We are a membership organisation, operating as a charity, for structural engineers and provide training courses for their continuing professional development as part of our offer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Record bit-size presentations for an on-demand course
• Edit the individual recordings to polished videos
• project management

SOLUTION

How did you find Liquona?

Online Search

Why did you select Liquona over others?

Pricing fits our budget

How many teammates from Liquona were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Record and edit bite-sized videos (3 modules, approx. 3.5 hours combined). The presenter and their presentations are managed by our organization; then, the filming process and editing are managed by Liquona. The content is quality-assured and professional in tone beforehand by us. The final product complies with our ToV and brand guidelines - Liquona is provided with standards by us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deadlines: 

• the filming process took place as scheduled over 2 days 
• 3 rounds of cuts were provided for review against a strict schedule, and amends were implemented accordingly 
• the project has been delivered in time as agreed during initial talks Budget: 
• the product has been delivered within the budget constraints

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Liquona has been very helpful throughout the project. They listened to our needs in detail and then creating a bespoke project plan to match them. We were given a project plan that took into consideration our very strict deadlines and budget constraints and were followed closely throughout with updates. They were able to accommodate slight shifts in our timelines and re-schedule the shooting dates, but overall were able to deliver in time. 
During the filming process, they were able to support our speakers, whose presentation capabilities varied greatly between each other. During the editing process, they were able to accommodate substantial changes, and still deliver each cut ahead of the agreed deadline. Overall, the Liquona team was very understanding, helpful, and collaborative. It truly felt like a team effort!

What was your primary form of communication with Liquona?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The closely-knit nature of their team - I believe this to be a great asset. Sometimes one can feel to be just another client with needs, whereas with Liquona I felt truly supported, and I think this comes down to caring about the work.

Are there any areas for improvement or something Liquona could have done differently?

Not really. If I have to cherry-pick, my only note is for the editing process CUT 1 had a lot of empty spaces/silences/stumbles when it was delivered to me, and I feel these could have been edited out before me having to request it for CUT 2. Having said this, there is a case to be made that perhaps WE should have been more clear in our expectations. The editing team was still very helpful in editing everything out

BACKGROUND

Please describe your company and position.

I am the Group Communications Manager of an energy & natural resources company 

Describe what your company does in a single sentence.

Energy company - oil and gas production, renewable energy and decarbonisation

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Explain purpose and ambitions of new energy and decarbonisation company
• Share details of the three core projects in an engaging graphic form

SOLUTION

How did you find Liquona?

Online Search

Why did you select Liquona over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Liquona were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Created a short 2D animation describing a flagship renewable energy and decarbonisation project. 
• Required a basic level of understanding of engineering processes for carbon storage, hydrogen production and offshore electrification. 
• Working with the script and track provided by the client, the team built storyboards, animatics and a full scale 2D animation. 
• The length of time taken to complete was due to revisions by the client including script and track.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Board approval for the projects was given after seeing the animation 
• The 'look and feel' of the animation was adopted as an advertising campaign, which was met with strong positive feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Liquona were flexible and able to accommodate multiple changes to script/ track and even late animation stages. Communications was excellent throughout the process.

What was your primary form of communication with Liquona?

Virtual Meeting

What did you find most impressive or unique about this company?

They had open and honest team members who were very experienced in their fields. Very patient with an indecisive client making constant changes

Are there any areas for improvement or something Liquona could have done differently?

None

BACKGROUND

Please describe your company and position.

 I am the Founder of an advertising & marketing company 

Describe what your company does in a single sentence.

We're a digital marketing consultancy

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Creation of an online video to be used as an ad on Youtube

SOLUTION

How did you find Liquona?

I had worked with them previously

Why did you select Liquona over others?

• Pricing fit our budget
• Good value for cost
• High production value

How many teammates from Liquona were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Following an initial briefing, Liquona managed the whole process from creating scripts, sourcing talent and locations, shooting and directing the ad and all of the post-production. In addition to the main ad, Liquona provided multiple edits that were suitable for specific market niches, as well as some shorter edits suitable for social media. They also provided plenty of guidance and advice throughout the process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We wanted a video that elevated our brand with high production values. I wanted it to feel like it should be from a major, household brand but without breaking the bank and the resulting video certainly achieved that. 
The brand the video was produced for had an additional challenge of a brand name that was hard to pronounce if reading it aloud, which in turn was hurting brand awareness and recall, so a key objective of the video was to reinforce how to pronounce it throughout the video. 
Separately, being used primarily as a skippable ad on Youtube, we wanted to get our brand name mentioned before the crucial 5-second skip ad option appeared. As a result of the video and its ad campaign we were able to measure an uplift in brand awareness and brand recall among our target audience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Liquona understood our needs perfectly and delivered accordingly. The project was delivered on schedule and on budget. They provided a tonne of helpful guidance throughout the process.

What was your primary form of communication with Liquona?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quality of the production and how well the project was managed was outstanding. The finished video would not look out of place in a prime-time TV slot but was created on a very reasonable budget

Are there any areas for improvement or something Liquona could have done differently?

Nothing to improve - we were 100% impressed with the process and the finished video

BACKGROUND

Please describe your company and position.

I am the Library Service Manager of Merton Council

Describe what your company does in a single sentence.

Local Government Authority

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Raise the profile of Merton Libraries
• Reach non-members of the library service within the borough
• Promote the wider offer of library services to existing library members

SOLUTION

How did you find Liquona?

Referral

Why did you select Liquona over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Liquona were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Produce a libraries promotional video showcasing all the wonderful service and facilities that Merton Library Service has to offer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are yet to release the promotional film and have a film launch date planned soon. we have no doubt that it will be a huge success and increase library membership and raise awareness as a result.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were thoroughly impressed by their excellent project management and ability to meet tight deadlines. Liquona was exceptionally responsive to any queries and kept us fully briefed and updated throughout the project.

What was your primary form of communication with Liquona?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Excellent project management team, communication, attention to detail and ability to meet tight deadlines.

Are there any areas for improvement or something Liquona could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Senior Account Manager of a healthcare company

Describe what your company does in a single sentence.

Healthcare communications

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Create an educational animated video series

SOLUTION

How did you find Liquona?

• Referral

Why did you select Liquona over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Liquona were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Educational animated video series (X3 short videos) for use on social media to explain the microbiome

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great client feedback

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Efficient, responsive, always make themselves available and willing to flex to deliver within tight timelines

What was your primary form of communication with Liquona?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Willingness to be flexible to fit client needs
• They were lovely to work with and felt like an extension of our team

Are there any areas for improvement or something Liquona could have done differently?

Nothing that springs to mind

BACKGROUND

Please describe your company and position.

 I am the SAE of a Healthcare communications agency

Describe what your company does in a single sentence.

Healthcare communications agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Develop HIV education video clips
• Engage with social media community
• Drive website traffic

SOLUTION

How did you find Liquona?

Referral

Why did you select Liquona over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Liquona were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Unable to share exact number, but Liquona helped us to develop short,1-minute social media clips to use on social media

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We predominantly used the videos to drive social media users to our client's website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team were great, incredibly flexible and always going above and beyond. I would highly recommend their services.

What was your primary form of communication with Liquona?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Friendly and personable staff, always willing to flex to meet deadlines, transparency about deadlines

Are there any areas for improvement or something Liquona could have done differently?

I can't think of anything!

BACKGROUND

Please describe your company and position.

I am the Head of Marketing and Events of British Parking Association

Describe what your company does in a single sentence.

The BPA is a not-for-profit membership association representing the UK’s parking and mobility sector

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Brand relevance
• Advocacy
• Education

SOLUTION

How did you find Liquona?

Referral

Why did you select Liquona over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Liquona were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Developed a new branded video to promote the BPA, who we are and what we do to wide-reaching audience in a fresh, modern and innovative way

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased recognition for BPA and who we are, greater awareness of the value added of our sector and the BPA's role in it. Clear, consistent presentation of our brand which has been the springboard for much of our follow-on brand positioning and marketing communications

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered on time, in budget and with effective communication every step of the way. They delivered a superb end product which is still highly relevant and part of our communications portfolio to this day, five years on

What was your primary form of communication with Liquona?

In-Person Meeting

What did you find most impressive or unique about this company?

They are lovely people to work with!

Are there any areas for improvement or something Liquona could have done differently?

Not that I can think of

BACKGROUND

Please describe your company and position.

I am the Instructional Design and Content Developer Innovation Lead of Wine & Spirit Education Trust

Describe what your company does in a single sentence.

Provide education for Wine, Spirits, Sake and Beer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Creating videos for our learners

SOLUTION

How did you find Liquona?

Referral

Why did you select Liquona over others?

• High ratings
• Referred to me

How many teammates from Liquona were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Liquona created a video that followed the Level 2 Sake SAT which helps learners carry out a tasting of sake. They used our graphics and created icons and animations to go through the tasting step by step and used our voiceover to sync the video.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Student satisfaction with the videos, although the course has not launched yet so we cannot measure this yet. Team satisfaction - the team are very satisfied with the product Liquona has provided

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Liquona are very organised and had key dates set out, and a written storyboard for the planning of the video. They sent through each draft either before or on the deadline, and always responded to emails quickly. They took on board any preferences we had and were very flexible.

What was your primary form of communication with Liquona?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I am very impressed with their previous experience, having worked in production for companies such as the BBC, and their client list which also includes big names. I am also impressed with their planning, communication and integrity as they ask for feedback after their projects have completed. They are very personable and friendly, which makes working with them really pleasant and easy!

Are there any areas for improvement or something Liquona could have done differently?

None.

BACKGROUND

Please describe your company and position.

I am the Learning Content Manager of Royal Institute of British Architects

Describe what your company does in a single sentence.

Royal Institute of British Architects

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Liquona to accomplish?

• Provide high quality, professional training videos for our Core CPD Programme

SOLUTION

How did you find Liquona?

• Online Search
• Other

Why did you select Liquona over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Liquona were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Liquona provided excellent project management from the beginning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent recorded video quality and quick, easy communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management and quick, timely delivery of assets and information.

What was your primary form of communication with Liquona?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Liquona always went above and beyond and created a feeling of support and professionalism as well as being friendly, personable and happy to help and innovate with their client.

Are there any areas for improvement or something Liquona could have done differently?

All great, I can't fault them!