Linguainfo Services Pvt. Ltd.

BACKGROUND

Please describe your company and position.

I am the Project Director of Gigs Portal

Describe what your company does in a single sentence.

Outsource/Hire Micro Job Portal --Designed to save time, effort and money for both individual workers and businesses

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Linguainfo Services Pvt. Ltd. to accomplish?

• Multi Languages Translation
• Transcription in the vernacular languages
• Subtitling

SOLUTION

How did you find Linguainfo Services Pvt. Ltd.?

Online Search

Why did you select Linguainfo Services Pvt. Ltd. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Linguainfo Services Pvt. Ltd. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Linguainfo Services Pvt. Ltd. has been a regular vendor for our company for over 4 years. During this time, they have consistently provided us with high-quality translation and transcription services. Their work is always accurate and timely, and they are always willing to go the extra mile to meet our needs. We have been particularly impressed with Linguainfo's ability to handle large and complex projects. 

They have a team of experienced translators and transcribers who are able to work quickly and efficiently. They also have a strong understanding of our industry, which allows them to produce work that is both accurate and culturally appropriate. We would highly recommend Linguainfo Services Pvt. Ltd. to any company that is looking for high-quality translation and transcription services. They are a reliable and trustworthy vendor who will always deliver on their promises. 

Here are some specific examples of Linguainfo's work that we have been particularly impressed with: 

• They translated a large technical manual from English to Spanish in just 2 weeks. 
• The translation was accurate and clear, and it met all of our requirements. 
• They transcribed a series of audio interviews from English to Mandarin. 
• The transcription was accurate and complete, and it was delivered on time. 
• They provided us with translation and transcription services for a major marketing campaign. 
• The work was of the highest quality, and it helped us to reach our target audience. 

We are confident that Linguainfo Services Pvt. Ltd. will continue to provide us with high-quality translation and transcription services for many years to come.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The translation of the technical manual was completed in 2 weeks, which was within the agreed-upon timeline. The transcription of the audio interviews was completed accurately and completely, with no errors. The translation and transcription services for the marketing campaign helped to reach the target audience, as evidenced by increased website traffic and sales. These are just a few examples of the measurable outcomes from the project. 

Overall, the project was a success, and Linguainfo Services Pvt. Ltd. provided high-quality translation and transcription services that met all of our requirements. Here are some additional measurable outcomes that could be used to assess the success of the project: 

• The number of pages translated or transcribed 
• The number of words translated or transcribed 
• The cost per page or word translated or transcribed 
• The customer satisfaction rating 
• The number of repeat customers 
• These metrics could be used to track the progress of the project and to measure its overall success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Linguainfo Services Pvt. Ltd. has a very effective project management system. They have a dedicated project manager who is responsible for coordinating the work of the translators and transcribers. The project manager is also responsible for communicating with the client and ensuring that the project is delivered on time and within budget. 

In our experience, Linguainfo has always delivered items on time. They have a very good understanding of our deadlines, and they are always willing to work overtime to meet our needs. They are also very responsive to our feedback, and they are always willing to make changes to the project as needed. Here are some specific examples of how Linguainfo has responded to our needs: 

When we needed to change the deadline for the translation of the technical manual, Linguainfo was able to accommodate our request. When we needed to add additional languages to the transcription project, Linguainfo was able to quickly find qualified transcribers who could work in those languages. When we had some feedback on the translation of the marketing campaign, Linguainfo was able to make the necessary changes within a few days. 

Overall, we have been very impressed with Linguainfo's project management. They are a reliable and trustworthy vendor who will always deliver on their promises. 

Here are some specific things that we appreciate about Linguainfo's project management: 

They are very organized and efficient. They are very communicative and responsive. They are very flexible and accommodating. They are very knowledgeable about the translation and transcription industry. We would highly recommend Linguainfo Services Pvt. Ltd. to any company that is looking for a reliable and trustworthy vendor for translation and transcription services.

What was your primary form of communication with Linguainfo Services Pvt. Ltd.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to handle large and complex projects. Their team of experienced translators and transcribers. Their strong understanding of our industry. Their effective project management system. Their willingness to go the extra mile to meet our needs. I was particularly impressed with Linguainfo's ability to handle large and complex projects. They have a team of experienced translators and transcribers who are able to work quickly and efficiently. 

They also have a strong understanding of our industry, which allows them to produce work that is both accurate and culturally appropriate. I was also impressed with Linguainfo's project management system. They have a dedicated project manager who is responsible for coordinating the work of the translators and transcribers. The project manager is also responsible for communicating with the client and ensuring that the project is delivered on time and within budget. 

Overall, I found Linguainfo Services Pvt. Ltd. to be a very impressive company. They are a reliable and trustworthy vendor who will always deliver on their promises. I would highly recommend them to any company that is looking for high-quality translation and transcription services. Here are some additional things that I found unique about Linguainfo: 

• They offer a wide range of translation and transcription services. 
• They have a team of translators and transcribers who are fluent in over 100 languages. 
• They are able to work on projects of any size or complexity. 
• They offer competitive pricing. 
• They have a satisfaction guarantee.

Are there any areas for improvement or something Linguainfo Services Pvt. Ltd. could have done differently?

Linguainfo could do to improve their communication with clients: 

• Send regular status updates: Linguainfo could send regular status updates to clients, letting them know how their projects are progressing. This would help to keep clients informed and reduce the risk of surprises. 
• Make it easy to contact them: Linguainfo could make it easier for clients to contact them with questions or feedback. They could provide a dedicated email address or phone number for customer service. 
• Be more responsive: Linguainfo could be more responsive to client inquiries. They should aim to respond to all inquiries within 24 hours. 
• Be more transparent: Linguainfo could be more transparent about their pricing. They should clearly explain how their prices are calculated and what factors affect the cost of a project. 
• Offer more flexible pricing options: Linguainfo could offer more flexible pricing options. For example, they could offer discounts for long-term projects or for projects that are completed early. 
• Make it easier to compare prices: Linguainfo could make it easier for clients to compare their prices to those of other translation and transcription companies. They could provide a comparison table or a pricing calculator on their website. 
• Create more informative content: Linguainfo could create more informative content about their services. This content could include blog posts, infographics, and case studies. 
• Make their content more engaging: Linguainfo could make their content more engaging by using visuals, humor, and storytelling. 
• Target their marketing efforts: Linguainfo could target their marketing efforts to reach the right audience. They could use data analytics to track the effectiveness of their marketing campaigns. I believe that if Linguainfo Services Pvt. Ltd. can address these areas for improvement, they will be even more successful in the future.