What evidence can you share that demonstrates the impact of the engagement?
For frontend development, one of the ways to measure quality is by gauging how close the end-product is to the designs. Liki was spot-on from this perspective. They developed what was designed. Another measure is the stability of the application, its test coverage, and so on.
Because they function as part of our team, it's hard to measure the impact—if the designs are properly implemented, we move on. If we identify issues, we fix them as we go. Many of those issues are due to the changes we’ve implemented, but we're a startup and are modeling our product as we go. As part of our work, we change designs, and they implement them.
They've definitely added value to our company. The frontend is one of the most important pieces of our product, given that it’s what our clients are seeing. Making it look and function well, as well as ensuring its stability, is extremely important. Without a frontend, we wouldn’t be able to communicate or sell our product properly to our clients.
How did Liki Mobile Solutions perform from a project management standpoint?
We've taken care of project management ourselves, while Liki provided development. We're very happy with their services. We have three standup calls per week, along with sprint planning, and we're constantly communicating over Slack channels, email, and phone calls. They collaborate well with our team in India.
I can go to Poland and spend time with them, or we can invite them to the U.S. They’ve worked out of our office a few times and we’ve stayed in constant communication. There will be issues with any team, regardless of their location. Many of those issues may be attributable to us not properly describing the task, while other issues are attributable to them not understanding the task. This is not about their team; this is just an ongoing project we have with them.
What did you find most impressive about them?
I’ve appreciated their ability to pick up new technologies and learn quickly.
Are there any areas they could improve?
I have the same feedback for every member of our team and that is that it's important to make sure that we're communicating properly and that we're aware of time zones. Most of our team members are remote, so we have to rely on alternatives to communicating face-to-face, including video conferences, phone calls, Slack channels, email, text messages, and so on.
Do you have any advice for future clients of theirs?
I’ve employed Liki employees and I treat them as part of my team, so I haven’t really outsourced a project to them. When it comes to this type of arrangement, everything has been working fine. New clients have to stay close to their projects and work closely with their teams, making sure that they understand what needs to be developed. Only a close collaboration between Liki and the client will ensure success. It’s all about collaboration and communication.