Lightspace

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner at a law firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Lightspace?

We needed help with website design and hosting.

SOLUTION

What was the scope of their involvement?

Lightspace designed and hosted our website. The team redid our whole site. They showed me different examples of websites, fonts, colors, and designs. I told them what I liked, and they created a brand guide for me. The website was designed based on that brand guide. They used Webflow for development.

What is the team composition?

I worked with 2–3 people from their team.

How did you come to work with Lightspace?

They were a referral. I chose them because liked their work.

How much have you invested with them?

We spent between $10,000–$49,000.

What is the status of this engagement?

We worked together from October 2024–January 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website was just finished, so I don’t have any specific metrics yet. Still, we saw an increase in leads since the website was launched. The quality of their work met my expectations.

How did Lightspace perform from a project management standpoint?

They delivered on time and within budget and communicated effectively. We used email, video calls, and phone calls to communicate.

What did you find most impressive about them?

Their designs were impressive.

Are there any areas they could improve?

No, I was very satisfied.

Do you have any advice for potential customers?

Do whatever they did with me.

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Gravity Speakers

Describe what your company does in a single sentence.

Gravity Speakers is a speakers bureau and agency, connecting event organizers with top thought leaders for impactful events while also consulting with keynote speakers to enhance their skills and expand their opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lightspace to accomplish?

• Website design and maintenance

SOLUTION

How did you find Lightspace?

Online Search

Why did you select Lightspace over others?

• Pricing fit our budget
• Great culture fit
• Easy to work with

How many teammates from Lightspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Since 2018, Lightspace has been an essential partner in developing and optimizing Gravity Speakers’ digital presence. Their expertise has helped us enhance our website’s functionality, improve user experience, and streamline our operations. Key deliverables include:

• Built our website on WordPress – Created a strong foundation for showcasing our speakers and services.
• Migrated our website from WordPress to Webflow – Enhanced design flexibility, performance, and ease of updates.
• Updated our website’s search function – Improved usability, making it easier for event organizers to find the right speakers.
• Developed a dynamic proposal-building feature – Enabled us to create customized proposals directly through our website, streamlining our sales process.

Lightspace’s technical expertise, attention to detail, and ongoing support have significantly improved our website’s performance and usability, making them a trusted partner in our growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increased website performance and speed – The migration from WordPress to Webflow resulted in faster load times and improved overall site responsiveness.
• Enhanced user experience and engagement – Improved search functionality made it easier for event organizers to find and book speakers, leading to increased interaction on our site.
• Higher efficiency in proposal generation – The dynamic proposal-building feature streamlined our internal workflow, reducing the time needed to create and send proposals.
• Improved SEO and discoverability – The transition to Webflow and optimized site structure contributed to better search rankings, increasing organic traffic.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Lightspace has been a dedicated and responsive partner throughout our years of collaboration. While some projects encountered delays or unexpected challenges, they were always committed to finding solutions and ensuring our satisfaction. Their responsiveness and willingness to address issues promptly demonstrated their dedication to our success. When timelines were impacted, they made up for it by offering discounts and going the extra mile to deliver quality work.

What was your primary form of communication with Lightspace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive about Lightspace is the strong relationship and trust we have built over the years. Their commitment to our success goes beyond just delivering a service—they genuinely care about our business and always strive to do right by us. No matter the challenges, their responsiveness, willingness to problem-solve, and dedication to ensuring we are satisfied have made them a valued and reliable partner.

Are there any areas for improvement or something Lightspace could have done differently?

Over the years, I’ve seen Lightspace evolve and refine its processes, continuously improving with each iteration. At this point, they are in a great place, and I have no specific areas for improvement to suggest.

BACKGROUND

Please describe your company and position.

I am the Director of Digital Marketing of PlumbTile

Describe what your company does in a single sentence.

PlumbTile and International Bath & Tile are premier destinations for luxury kitchen and bath design. With over four decades of experience, we offer a curated selection of premium plumbing fixtures, tile, hardware, and accessories from top brands like Brizo, Newport Brass, and TOTO. International Bath & Tile, our flagship showroom in San Diego, provides personalized service and expert design solutions for homeowners, designers, and architects. 
PlumbTile, our innovative online marketplace, extends this commitment to excellence with competitive pricing, exceptional customer service, and nationwide accessibility. Together, we inspire elegant, functional spaces tailored to every style and budget.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lightspace to accomplish?

• Comprehensive website management
• Improve technical SEO
• Provide website enhancements + functionality

SOLUTION

How did you find Lightspace?

Referral

Why did you select Lightspace over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Lightspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 
Our collaboration with the web development team at Lightspace encompassed a comprehensive website transformation to elevate user experience and performance. The scope included web development, design, and ongoing website management, with a strong focus on enhancing the site’s architecture for better navigation and usability. 
The team also implemented significant improvements to support SEO strategies, such as optimizing key pages, streamlining the homepage layout, and integrating the new PlumbTile logo and color scheme. This project represents a holistic effort to align our digital presence with our brand identity, enhance functionality, and position the site for long-term growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The outcomes of the project with Lightspace demonstrate significant progress and success across multiple metrics. Improved website architecture and design have led to a smoother user experience, reflected in increased time spent on site and a decrease in bounce rates. The implementation of SEO enhancements has driven higher organic traffic and better rankings for key search terms. 
The integration of the new PlumbTile branding has strengthened our online identity, enhancing brand recognition and consistency. Additionally, streamlined navigation and optimized pages have contributed to higher conversion rates, making the website a more effective tool for driving sales and engaging customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The web development team at Lightspace demonstrated exceptional project management throughout the entire process. They brought a wealth of experience and unmatched expertise to the project, demonstrating deep knowledge of both technical and design elements. Their proficiency in handling complex tasks and innovative solutions ensured that we achieved our vision with precision and efficiency. 
They consistently delivered items on time, ensuring that each phase of the project progressed smoothly and according to schedule. Their responsiveness to our needs was outstanding; they actively listened to our feedback and quickly adapted to any changes or adjustments required. The team’s proactive communication kept us informed at every step, ensuring a collaborative and efficient workflow. 
Their dedication to meeting our goals, combined with their expertise and attention to detail, made this project a seamless and successful experience.

What was your primary form of communication with Lightspace?

Virtual Meeting

What did you find most impressive or unique about this company?

What I find most impressive about this company is their exceptional expertise and commitment to delivering outstanding results. Their deep knowledge of web development, design, and SEO is unmatched, and they consistently provided innovative solutions tailored to our specific needs. What truly sets them apart, however, is their responsiveness and clear communication throughout the project. 
They were always available to address our questions and adapt to changes, making the process smooth and efficient. Above all, they were a joy to work with, maintaining a positive and collaborative attitude that made the entire experience both productive and enjoyable.

Are there any areas for improvement or something Lightspace could have done differently?

No, there are no areas for improvement. Lightspace exceeded our expectations in every aspect of the project.

BACKGROUND

Please describe your company and position.

I am the CEO of The Summit California

Describe what your company does in a single sentence.

we are global community campus and conference center offering Christian retreats, sport clinics, and educational summits

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lightspace to accomplish?

• Design and build a website
• Create an industry, standard marketing plan

SOLUTION

How did you find Lightspace?

Referral

Why did you select Lightspace over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Lightspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The team at light space was truly amazing!! They were a pleasure to work with and produce an amazing website and branding strategy! 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Their leadership team provided weekly updates. The communication was truly amazing! We were extremely patient with us as we are building our company at the same time we were building our website tribute a large part of our early development to the expertise of the team Light space!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They under promised and over delivered! Backseat of my expectations and to be frank I am a tough customer to please. This team was amazing

What was your primary form of communication with Lightspace?

Virtual Meeting

What did you find most impressive or unique about this company?

We follow up, patience, and willingness to complete the project despite it taking longer than they were contracted to complete it

Are there any areas for improvement or something Lightspace could have done differently?

to be completely honest, no! They did an amazing job and I couldn't have been more satisfied with Lightspace and their organization. May hit all marks! 10 out of 10

BACKGROUND

Please describe your company and position.

I am the Owner of Britex Fabrics LLC

Describe what your company does in a single sentence.

Retail fabric / notions store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lightspace to accomplish?

• Migrating platform
• Fresh modern look
• Versatility of function

SOLUTION

How did you find Lightspace?

Referral

Why did you select Lightspace over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Lightspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Entire migration of our existing web site on Magento: re-shaping and simplifying existingpresentation. Because we have strong brand recognition, Lightsource identified how to preserve the best of what we had and opened us up for easier shopping online. We required custom coding for specific areas and specific forms that were important for us to continue with. We were delivered everything that was promised though we did have some issues with migration. Overall, it was a difficult but worthwhile transition.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system seems to be functioning reliably now that we have ironed out some kinks on shopify.  It has taken us time to adapt and we continue to make changes to improve the new set up.  We are selling on line regularly and growing the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It took a few months more than what was expected but I do not think that was their fault but rather the size and detail of the migration. Ramez and his team responded very quickly to our concerns and really helped us through many difficult quirks that caused us problems.  We call Lightspace, "Magicians'

What was your primary form of communication with Lightspace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Hands on assistance and calmness throughout the project.  Whatever issues we had were dealt with politely and efficiently to the extent possible.

Are there any areas for improvement or something Lightspace could have done differently?

The migration proved to have some gaps: colors not accurately assigned, drop downs that were missing.  things that we needed to correct.  No matter what business you are in, details are important. Overall, Lightspace did everything they could to transition us smoothly.  it was a large undertaking.  Our product is unique and Lightspace learned our vocabulary and adapted to it.  

BACKGROUND

Please describe your company and position.

I am the Managing Partner of Old Tom Capital

Describe what your company does in a single sentence.

Investment group narrowly focused on the golf industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lightspace to accomplish?

• Website Strategy
• Website Design
• Website Build

SOLUTION

How did you find Lightspace?

Referral

Why did you select Lightspace over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Lightspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have worked with a number of web strategy, design, and build agencies during my career and I can say that Lightspace was easilly one of the best. The team was extremly professional, high quality, and moved quickly. They produced a beautiful and effective website for us, and we were very happy with the final outcome!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Website traffic, SEO optimization, conversion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management, weekly calls and checkins, very responsive

What was your primary form of communication with Lightspace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very strategic group bringing both strategic insights on what we needed with our website as well as the practical skills to build and complete the site

Are there any areas for improvement or something Lightspace could have done differently?

None!

BACKGROUND

Please describe your company and position.

I am the Managing Director of iGutBetter.com

Describe what your company does in a single sentence.

Selling supplements online. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lightspace to accomplish?

• Brand look re-design
• Good converting website

SOLUTION

How did you find Lightspace?

Online Search

Why did you select Lightspace over others?

• Great culture fit
• Company values aligned

How many teammates from Lightspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Brand identity book
• Website design in Figma 
• Customer journey

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A successful brand image, in-line with our desired goals. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delivered projects on time, responded to our needs immediately, was felxible throughout the project. 

What was your primary form of communication with Lightspace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their fast and punctual delivery of the project impressed us.

Are there any areas for improvement or something Lightspace could have done differently?

There is room for imporvenet for everyone, but we were truly a 100% satisfied. 

BACKGROUND

Please describe your company and position.

I am the Founder of The Coach Natalie

Describe what your company does in a single sentence.

Life coaching 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lightspace to accomplish?

• Website development and design
• Brand aesthetic

SOLUTION

How did you find Lightspace?

Referral

Why did you select Lightspace over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Lightspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Lightspace helped me create my logo and brand aesthetic and helped me to create a website on square space

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The logo and website were completed in a timely fashion and the team, particularly the team lead, Ramez, was very responsive by email throughout the entirety of the project. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was stellar. They were internally aligned, timely, friendly, and were able to communicate to process in a way that made sense. 

What was your primary form of communication with Lightspace?

Virtual Meeting

What did you find most impressive or unique about this company?

I loved the entire experience and felt very comfortable with Ramez and his team. I found their ability to stay very human and hands-on the most impressive feature of our working relationship.

Are there any areas for improvement or something Lightspace could have done differently?

Not to my knowledge. I was happy with the entire experience, start to finish. 

BACKGROUND

Please describe your company and position.

I am the Owner of Keep Bars

Describe what your company does in a single sentence.

We sell the most effective protein bars on the market!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lightspace to accomplish?

• Design new website
• Build new website
• SEO

SOLUTION

How did you find Lightspace?

upwork

Why did you select Lightspace over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Lightspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a new website that was more consistent with branding and messaging. We also needed the website design to compliment the new branding. The new website had many requirements: 

• New locations page, about us page, ambassador page 
• Interactive content sections 
• Design accents 
• Forms embedded 
• SEO optimization 
• Copywriting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The completion of the website.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items were delivered as expected. The team responded phenomenally to feedback! Every concern or request was addressed willingly, promptly, and without conflict. The team also made wonderful suggestions.

What was your primary form of communication with Lightspace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The skillset of team. We did not have one request that the team was not able to deliver on.

Are there any areas for improvement or something Lightspace could have done differently?

Lightspace is a talented group of professionals. There is nothing that would need changing within the work we've done together.