Light Lunch Media

BACKGROUND

Please describe your company and position.

I am the CEO & Co-Founder of Shop Support

Describe what your company does in a single sentence.

Shop Support has you covered with on-demand Shopify design & development experts working for you. No more waiting weeks to update your website, get your online store updated in days, so you can focus on what matters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Light Lunch Media to accomplish?

• funnel optimization
• ad campaigns
• outreach campaigns

SOLUTION

How did you find Light Lunch Media?

Referral

Why did you select Light Lunch Media over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Light Lunch Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Shop Support faced several challenges in its quest to serve e-commerce brands effectively: 

• An underperforming online funnel that hindered customer acquisition
• Profitability concerns with their ad campaigns.
• A need to craft impactful email and LinkedIn outreach campaigns. 
• Internal processes that required streamlining for better client interaction.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Enhanced Online Funnel: The optimized funnel resulted in a remarkable increase in customer acquisition and retention.
2. Profitable Ad Campaigns: Shop Support's ad campaigns became profitable, delivering a solid return on investment. 
3. Effective Outreach Campaigns: The email and LinkedIn outreach campaigns led to a substantial increase in new customer acquisition. 
4. Streamlined Processes: Business consulting from LLM streamlined Shop Support's internal processes, enhancing their ability to interface with clients effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were delivered On-time if not earlier than promised and the response time from Colin and his team was impeccable. It was a breath of fresh air to deal with such an agency.

What was your primary form of communication with Light Lunch Media?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

The ability to manage a project from inception to launch and further in the most organized way we have ever seen in this industry of marketing agencies. We not only were delivered amazing on-time results but we got to learn higher standards of doing business after experiencing Light Lunch Media's processes.

Are there any areas for improvement or something Light Lunch Media could have done differently?

As a client over a year, personally they have thought through every single aspect and raised the bar very high in the industry. The constant optimization of their own business doesn't leave much room for improvement.

BACKGROUND

Please describe your company and position.

I am the Founder of an ecommerce company

Describe what your company does in a single sentence.

Premium Meat Delivery Service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Light Lunch Media to accomplish?

• Create a website

SOLUTION

How did you find Light Lunch Media?

Get Shop Support

Why did you select Light Lunch Media over others?

Referred to me

How many teammates from Light Lunch Media were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Ads were run that were made by this group on behalf of my company.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to build a beautiful and easy to use website that allows our customers to buy products easily.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Colin is great. He responds on time whenever you need him, and delivers needs in a timely matter as well. He is sure to be your right hand man.

What was your primary form of communication with Light Lunch Media?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with the quick turnover in creating our website. We had a full website up in 3 months.

Are there any areas for improvement or something Light Lunch Media could have done differently?

No, everything was great!

BACKGROUND

Please describe your company and position.

I am the Founder of Energy Advisors Ontario

Describe what your company does in a single sentence.

We sell leads to contractors

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Light Lunch Media to accomplish?

• Increase Lead Volume
• Improve Ads
• Improve/Implement Automations

SOLUTION

How did you find Light Lunch Media?

Referral

Why did you select Light Lunch Media over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Light Lunch Media were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Colin and his team at Light Lunch have helped me automate my business, improve google ad strength and increase my lead volume drastically in a very reasonable time frame

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Weekly updates, deliverables above and beyond expectation, amazing communication

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Alway on time or ahead of time, always fast responses

What was your primary form of communication with Light Lunch Media?

Virtual Meeting

What did you find most impressive or unique about this company?

They have a custom approach to my needs and offer constant support

Are there any areas for improvement or something Light Lunch Media could have done differently?

I wouldnt change a thing