Leo9 Studio | UI/UX Design Agency

Please describe your company and your position there.

We are helping all the UK to share their skills during lockdown.

For what projects/services did your company hire Leo9 Studio | UI/UX Design Agency, and what were your goals?

www.66ofus.uk allows all 66 million of the UK residents to share their skill on video and help everyone get through the lockdown.

How did you select Leo9 Studio | UI/UX Design Agency and what were the deciding factors?

I have been working the Leo9 team for over a year before this project. They are always excellent, punctual, professional, and their design sense is superb.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a very standard planning and deployment phase. The UX/UI work was done by Leo9, with my cooperation. The design team at Leo9 did an excellent job.

How many people from the vendor's team worked with you, and what were their positions?

There were three main people: UX manager, webdev engineer, and Design Lead.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We put the site together in record time. It was not easy, but the Leo9 team work 7 days a week until it was done!

Describe their project management style, including communication tools and timelines.

We kept to very tight timelines, under a lot of pressure. Covid-19 lockdowns were starting all over the UK, and we wanted to be ready.

What did you find most impressive or unique about this company?

The coding department and the design department are exemplary.

Are there any areas for improvement or something they could have done differently?

The Covid-19 lockdown period was/is a stressful one for everyone. Hard to make an accurate assessment during those times.

Please describe your company and your position there.

I am the founder at TechDharma Inc. We are a boutique web and app development company based in Los Angeles with a focus in FinTech and key mobile app product development.

For what projects/services did your company hire Leo9 Studio | UI/UX Design Agency?

We hired them for the UX and UI design of the clients website, POS system and mobile app.

What were your goals for this project?

Our goals were to simplify the user experience of salon POS systems and create an impeccable for version one of the product.

How did you select Leo9 Studio | UI/UX Design Agency?

We went through a in-depth process of interviews from which we selected Leo9 Studio based on past experience and value.

Describe the project in detail.

There were several parts to this project. The first is salon management system which also acts as a POS. The 2nd part of the project was the design of their internal CRM and the third portion of the project was the design of their web presence.

What was the team composition?

We were assigned a project manager, two UX designers and one UI designer. They also managed the HTML coding for us so they assigned us two front end developers to get that done.

Can you share any outcomes from the project that demonstrate progress or success?

The results were fabulous! The client loved the work and the feedback from their focus group on the user experience design was very well received.

How effective was the workflow between your team and theirs?

Pretty good. We had to work around the time zone difference a bit but these days there are plenty of tools that you can use to create a very effective workflow. They were pretty communicative so that is a very big help when working with disconnected teams.

What did you find most impressive about this company?

I think the most impressive thing is their value proposition. The entire team is quite talented and are able to bring a very level of UX and UI design to the project at very fair pricing.

Are there any areas for improvement?

There is always room for improvement for any team including mine but I think overall the project did flow pretty smoothly.

Introduce your business and what you do there.

We’re a digital marketing and advertising agency that’s been in business since 2016. I’m the partner of the group. We’re full-scale, offering services to a variety of clients and vertices.

What challenge were you trying to address with Leo9 Studio | UI/UX Design Agency?

We were looking to take UI/UX on our website to the next level. Our team focuses mostly on data and analytics, so we were looking for some design and creative support.

What was the scope of their involvement?

They supplement our design and execution of landing pages for paid advertising and social media advertising campaigns. That involves not only the design work for the look, feel, and functionality but also the creation of funnels and conversion rate optimization. They’ve provided designs and layouts for everything from landing pages to microsites for various advertising projects.

They’ve done WordPress, PHP, JAvaScript, Laravel, HTML, and Shopify builds for us. We’ve done over 10 projects together. In addition, they’ve created e-commerce websites and handled a few logo design projects as well. 

What is the team composition?

We have multiple touchpoints with them, including Jugal (Founder). Additionally, we’re in contact with a UI designer, a UX designer, and a project manager.

How did you come to work with Leo9 Studio | UI/UX Design Agency?

I reached out to their owner on LinkedIn after seeing some of their work. We met multiple times in person and decided to work alongside each other to elevate our businesses. We’ve developed a strong working relationship.

How much have you invested with them?

We’ve spent between $50,000–$100,000. 

What is the status of this engagement?

We’ve been working with them since May 2017.

What evidence can you share that demonstrates the impact of the engagement?

They provide some of the best and cleanest design work that we’ve seen on the market. The design work itself is truly top-notch. They’ve been able to digest our concepts and effectively build a usable solution. When working together on conversion rate optimization, we’ve seen anywhere from a 15%–20% increase in conversions on those funnels. That has a direct impact on our bottom line.  

How did Leo9 Studio | UI/UX Design Agency perform from a project management standpoint?

They’re dialed into our communication channels through Slack, where we have our own seamless communication channels that provide availability around the clock. 

What did you find most impressive about them?

They work tirelessly to get deliverables to meet all client needs. They take the time upfront to understand client specificities, which allows them to deliver effective design assets on the first and second iterations. 

They’re great about prioritizing transparency as well. If there are any bumps in the road, they’re always able to smooth things out.  

Are there any areas they could improve?

A little more granularity in proposal line items may be helpful. I’m detail-oriented, so that would be great for me especially.

Do you have any advice for potential customers?

Their organization should be trusted because they’ve continued to deliver quality over and over again. The team is consistent and avoids sugarcoating things. There’s little risk associated with working with an organization like that.