Leo9 Design

BACKGROUND

Introduce your business and what you do there.

I’m the director of Anayan Software Consultancy Pvt, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leo9 Design?

We needed help with UI/UX design.

SOLUTION

What was the scope of their involvement?

Leo9 Design provides UI/UX design services for us. We develop CRM software billing and Android and iOS mobile apps for our clients, and Leo9 Design customizes each one according to tailor-made requirements. They create the UI/UX design according to the client's brand guidelines and logo. Initially, the team used HTML and Angular. Currently, Leo9 Design uses Figma for wireframes and React for the bit of development they do.

What is the team composition?

We work with 3–4 people at any given point, including a designer, a project manager, and a programmer.

How did you come to work with Leo9 Design?

I found them through a Google search. Their website was catchy, and I thought if they could do such wonderful stuff for their own website, they could do the same for their clients.

How much have you invested with them?

We’ve spent roughly $15,000.

What is the status of this engagement?

We started working together in August 2015, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I would give them high marks. Leo9 Design provides an excellent product, and our clients are happy with it. They deliver on time and follow brand guidelines and standards. Overall, we’ve had a five-star experience.

How did Leo9 Design perform from a project management standpoint?

We communicate via WhatsApp, email, and phone calls. Since our offices are about one kilometer away in the same city and area, communication with them is easy.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I’d like to give a shout-out to Karthik.

What did you find most impressive about them?

Leo9 Design's design sense is impressive. It’s not just a business relationship; they’re warm and make us feel comfortable. They always have a smiling face, are open to feedback, and prioritize our work.

Are there any areas they could improve?

They could increase the number of developers on their team.

Do you have any advice for potential customers?

If you need quality and timely delivery, Leo9 Design is the go-to team. You can find cheaper vendors, but if you’re a stickler for quality and budget isn’t an issue, you should definitely go with Leo9 Design with your eyes closed.

BACKGROUND

Please describe your company and position.

I am the CEO of Scrappy Apparel Company

Describe what your company does in a single sentence.

Scrappy is an elite brand management and apparel division focused on Custom Apparel & Fulfillment Solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leo9 Studio to accomplish?

• Improve UI/UX to enhance the overall user experience.

SOLUTION

How did you find Leo9 Studio?

• Online Search
• Clutch Site

Why did you select Leo9 Studio over others?

Great Website

How many teammates from Leo9 Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Scope:

1. Conducted a thorough review of the existing website.
2. Created responsive wireframes and design mockups.
3. Optimized content for clarity and engagement.
4. Implemented technical enhancements for fast load times and browser compatibility.
5. Integrated SEO best practices.
6. Conducted comprehensive testing and usability checks.
7. Provided detailed training and documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Improved Website Load Times: 
   • Technical enhancements led to faster load times, improving user experience and potentially reducing bounce rates.
2. Enhanced User Engagement: 
   • Optimized content and improved UI/UX design resulted in higher user engagement, as indicated by increased time spent on the website and lower bounce rates.
3. Better Mobile and Cross-Browser Compatibility: 
   • The responsive design ensured the website performed well across all devices and major browsers, leading to a more consistent user experience.
4. Increased User Satisfaction: 
   • Positive feedback from users on the improved navigation, layout, and overall aesthetic appeal of the website.
5. SEO Performance: 
   • Integration of SEO best practices improved search engine rankings, resulting in increased organic traffic to the website.
6. Efficient Usability: 
   • Usability testing and adjustments based on feedback ensured a more intuitive user experience, making it easier for users to find information and navigate the site.
7. Comprehensive Documentation and Training: 
   • Provided documentation and training for key personnel ensured efficient management of the new UI/UX features, contributing to long-term website maintenance and updates.
8. Successful Project Completion: 
   • The project was completed within the agreed timeline, meeting all milestones and deliverables as outlined in the scope of work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Leo9 demonstrated exemplary project management throughout the course of our UI/UX improvement project. They maintained clear and consistent communication, ensuring I was kept informed of progress at every stage.

• Timeliness: Leo9 delivered all items on time, adhering strictly to the agreed timeline. Each milestone was met promptly, which contributed significantly to the smooth execution of the project.
• Responsiveness: The team was highly responsive to my needs, incorporating feedback seamlessly and addressing any concerns or adjustments swiftly. Their proactive approach in anticipating potential issues and offering solutions ensured that the project progressed without any significant hurdles.

Overall, Leo9's project management was efficient and client-focused, making the entire experience highly positive and satisfactory.

What was your primary form of communication with Leo9 Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• What I found most impressive about Leo9 was their deep understanding of UI/UX principles combined with their exceptional communication skills. 
• Their ability to create a design that was not only visually appealing but also highly functional stood out. 
• Their responsiveness and proactive approach to addressing feedback and potential issues ensured a smooth and efficient project execution. 
• Leo9 Studio's dedication to delivering quality work and their attention to detail truly set them apart.

Are there any areas for improvement or something Leo9 Studio could have done differently?

While my experience with Leo9 was overwhelmingly positive, one area for potential improvement could be the initial project kickoff. A more detailed initial briefing or discovery session could have helped align expectations and goals even more closely from the outset. This would ensure that both parties are fully on the same page regarding the project's vision and objectives. However, this is a minor point, and overall, their performance was exceptional.

BACKGROUND

Please describe your company and position.

I am the ceo of meghavi creation

Describe what your company does in a single sentence.

We make sustainable garments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leo9 Studio to accomplish?

• Build a website, increase sales on the platform

SOLUTION

How did you find Leo9 Studio?

Referral

Why did you select Leo9 Studio over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Leo9 Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Logo Design 
• Website UI/UX 
• Front-end development 
• Back-end development 
• Testing and bugs solving 
• Performance marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The swift execution coupled with high end design was the primary result of the project. In additon to being creative and crafty with the project, the prompt responses from the founder and the project manager Himanshu sawant were the highlights of our tenure together. All in all, our company has assigned LEO9 as the primary design and tech partner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery was extremely swift in terms of the projection. There were no hiccups in the project in terms of meeting the timeline. They promptly responded to all my queries via email and phone calls.

What was your primary form of communication with Leo9 Studio?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique proposition about LEO9 is its creativity and science behind the creativity. As explained many times by the Founder jugal that they use neural marketing techniques in their designs, the result is evident in terms of the sales received by our website.

Are there any areas for improvement or something Leo9 Studio could have done differently?

My tenure with the company didn't give me any chance of complains.

BACKGROUND

Please describe your company and your position there.

I am the Content Manager at Aertsen Living, a Home Interior Solution company based in Hyderabad, Telangana.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio?

Much like our premium line of products and services, we wanted to create a premium experience for our customers when they visited our website. Though in many ways, Leo9 collaborated with us to deliver what we were looking for, that’s not to say it was smooth sailing from there on out.

We definitely faced numerous hiccups from time to time, but it wouldn’t be fair if we did not mention, they got back to us to solve the issues as soon as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

After looking at various web designers, we chose Leo9 to develop our website. They understood our needs and requirements for a premium website. Their concepts and design language was very close to ours.

Describe the project in detail and walk through the stages of the project.

Initially we had meetings to discuss our goals and requirements. Then we were presented with a few design options, once we finalized that, we moved to the designing.

All pages were designed and presented to us, after thoroughly adjusting and freezing the designs, we moved on to finalizing content, after which the website was developed. This process involved a lot of back and forth, in the end quality checks were performed and the site was up and running.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4 members of the team, which included a Sr. Project Manager, Sr. Experience Designer, Experience Developer and a Backend Developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It’s never easy to showcase the litany of projects in your portfolio, but the website made it extremely easy for us to showcase our entire portfolio, which in return gave our customers assurance to make the right decision.

How effective was the workflow between your team and theirs?

We never had an issue in the communication side of things, though the need for it rarely arose because of the work they had done before. But in the rare case, we needed to communicate, they always made themselves available for our enquiries and issues.

What did you find most impressive or unique about this company?

Their exceptional work ethic and attention to detail can not receive enough praise. This complemented by their polite and knowledgeable employees always helped them stand out of the crowed.

Are there any areas for improvement or something they could have done differently?

They could certainly make the process a lot faster. Even whilst keeping quality in mind, the entire process took longer than expected.

BACKGROUND

Please describe your company and your position there.

I'm the Founder of an Information Security consulting firm where we help organizations to secure their business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio, and what were your goals?

Our website was earlier created by one of the development firm who did not understand what our business is and the older site was a mess. This is where we seeked the help of Leo9 Studio.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on their previous UI/UX designs and Unique approach allowed us to select Leo9 Studio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kickoff meeting --> Wireframe --> UI/UX --> Testing --> Release.

How many people from the vendor's team worked with you, and what were their positions?

Project Manager UI/UX Developers Fullstack Developers CMS Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love the updated design and they have much better understanding on what we do.

Describe their project management style, including communication tools and timeliness.

We had daily stand-ups with their project manager, who communicated with the rest of the team. If there were any delays, they let us know ahead of time so that we could prepare. We used Slack, Jira, and GitHub to coordinate, and they worked well with our team.

What did you find most impressive or unique about this company?

They gave us a professional site that's easy to update. My team had never worked with WordPress before, so they took the time to teach us how to update the content ourselves.

Are there any areas for improvement or something they could have done differently?

When we first launched, there were some minor bugs on the contact form. We let them know, and they were quick to fix the issues.

BACKGROUND

Please describe your company and your position there.

I am the Chief Designer for this upcoming e-commerce clothing brand. It is a concept store which combines technology and clothing in a very unique way.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio, and what were your goals?

Being a startup, it gets overwhelming to have a straight path towards your goal. Hiring Leo9 studio, just made everything easier while staying within my budget too. The fresh & young thoughts from every team member made it easier for me to connect my vision and make the entire process smooth and easy.

SOLUTION

How did you select this vendor?

I was looking for the best branding agency for my concept clothing brand. I did contact a few agencies but i finalized with Leo9 after multiple meetings for a number of reasons : Confidence, unique and thoughtful approach, Willingness to try something different, budget friendly, patient, promptness in communication and great reviews.

Describe the scope of their work in detail, including any steps and the final deliverables.

The company is for a concept clothing brand which combines with technology to benefit the customers at its maximum. I needed a strong branding which directly connects with my target customers. 

• We started with identifying my target customer moving to identifying my competitors and looking for suitable brand names which directly conveys the message to my customers. 
• Once all approved by us we proceeded to the brand logo and presentation of packaging and the entire look & feel of the logo. 
• final and last step was putting together the entire brand guidelines and provide us with a complete branding.

How many people from the vendor's team worked with you, and what were their positions?

For branding I dealt with Harshill ( Project Manager), Himanshu and Aditi ( from Branding) . All of them very talented and thoughtful in their approach. Very patient towards my requirement and made sure I am satisfied till the last bit.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are yet to launch as we just finished with the first part of my brand.

Describe their project management style, including communication tools and timeliness.

Harshill ( Project Manager ) was perfect with managing the entire flow between me and the team. He managed the entire project very smoothly and efficiently. Himanshu and Aditi ( Brand managers) brought in their absolute creative and logical side into the brand aligning with my thought process. The entire project was completed in the given timelines as promised and it was a wonderful creative journey with them.

What did you find most impressive or unique about this company?

The willingness to try something different and putting in all their efforts and resources to give us a complete strong outcome.

Are there any areas for improvement or something they could have done differently?

So far I am happy with the outcome. Looking forward to working with them for website design and building.

BACKGROUND

Please describe your company and your position there.

I am the Co-founder of an Internet Gaming company that specializes in financial market gaming offerings.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio?

We'd noticed basic UI/UX hampers our customer experience and thus leading to loss of revenue. Being a gaming company UI/UX holds an integral part of the user life cycle on the product success matrix. Inorder to boost engagement on the product Leo9 was assigned a task to revamp the product interfaces.

SOLUTION

How did you select this vendor?

We searched online best UI/UX company based out of India and no wonder Leo9 was leading the charts . Also, we got great references and feedback from one of the biggest political rating application companies in India.

Describe the project in detail and walk through the stages of the project.

The project is a financial market gaming company. It involves the elements of an adrenaline rush that need to be captured very well. The project was broken into 5 parts: User Onboarding, User Playing a contest, User Withdrawing and Making payments, User Leaderboard comparison

How many resources from the vendor's team worked with you, and what were their positions?

2 key resources were aligned as SPOC. They were Ui and UX heads respectively

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our consumer feedback gave us an NPS score of 9 for the current design.

How effective was the workflow between your team and theirs?

Our Product Manager was single point of contact with UI/UX head of Leo9

What did you find most impressive or unique about this company?

The use of color schema and use of neuroscience driven theme of game was impressive

Are there any areas for improvement or something they could have done differently?

The website development team should improve in terms of deliverables.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing partner of a venture capital firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leo9 Studio?

I was trying to do some brand definition and build my company material, including my logo, colors, brand aesthetic, and core brand assets.

SOLUTION

What was the scope of their involvement?

I made sure they had an understanding of my business, competition, goals, mission, and vision. Additionally, they helped me define my brand values. Their designer came on at that point and implemented the brand values into our new color scheme, logo, and general aesthetic.

The third part of the engagement was the development of two kinds of collateral: a pitch desk to assist us in fundraising and social media templates.

What is the team composition?

We primarily engaged with three people: Jugal (Founder), Himanshu (Brand Experience Manager), and a designer.

How did you come to work with Leo9 Studio?

I found them through desk research and interviewed a handful of them.

How much have you invested with them?

We’ve spent just under $5,000.

What is the status of this engagement?

We’ve been working together since October 2021 and are wrapping up a few loose ends right now. I’m currently considering working with them on my own website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The biggest demonstration of their value will be our firm’s success, but it’s too soon to tell. Based on our work to date, they’ve done fine. There’s room for improvement in terms of how long they took to respond and get the ball rolling. Based on the quality of their output, I was similarly pleased with their work on the logo, color scheme, and brand philosophy. The work was a bit generic, but it will be useful.

Regarding the pitch deck, the process was efficient, but there were certain issues that I expected a professional firm to have already remedied. Boxes weren’t aligned, some text was hard to edit, and a few bullet pints weren’t easy to work with. This should be a design firm’s bread and butter, but I ended up having to polish it up, which the customer shouldn’t have to.

How did Leo9 Studio perform from a project management standpoint?

They’re easy to work with, respectful, and available. There was one weekend where I couldn’t edit a document because of technical issues, and their designer took time late at night to help me out. I was very appreciative.

They also take feedback well and stick to the budget. I did have to be more prescriptive than I expected in terms of the deadlines. Rather than being proactive, they relied on me to check in and set timelines. The final product took almost double the time to deliver than they estimated it would take. They also could have set new milestones and communicated more about the adjustments.

What did you find most impressive about them?

The designer we worked with was on top of things, professional, and thoughtful. He definitely stood out and I would work with him again.

As Leo9 Studio is a one-stop shop, they have integrated brand design services and work together as a team. They’re capable of outsourcing things to experts on their team. I got some use out of that and hope to get more in the future. It’s helpful for someone like me who needs a wholistic package.

Finally, they’ve done a good job of finding the balance I wanted between modern and new age versus professional and elite. This was the strongest part of their work.

Are there any areas they could improve?

Overall, I had a great experience and would definitely use them again, but their process management and proactivity working across time zones could be improved. Additionally, they need to cross the T’s and dot the I’s to deliver a great final product.

Do you have any advice for potential customers?

Be hands-on, specific, and tactical. Make sure you know their experience level in your particular industry, as that will determine how much they’ll have to learn to deliver your desired look and feel.

BACKGROUND

Please describe your company and your position there.

I am the CEO and co-founder of a FinTech company in consumer payments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio?

UI/UX design and Branding

SOLUTION

How did you select this vendor?

We were referred to Leo9 by a friend and were incredibly impressed by their passion, commitment, and planned out strategies for attacking projects.

Describe the project in detail and walk through the stages of the project.

The team sent us a few documents to fill out regarding our identity and branding documents and has extensive questions to hone in on our strategy. We then created decks, going back and forth for a few weeks, to hone down on our branding. The decks put together pictures, slogans, symbols, and specific company assets (like a revolutionary design for our consumer debit card) to clearly display our brand identity. At the same time, we worked on UX wireframes for the different stages of our app. We went back and forth with the team on regular Zoom calls or by typing notes into Adobe XD. This then proceeded to incredibly quick UI designs. The process was always iterative and well thought out.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with 2-3 senior designers from the team who would also work within their own design teams.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We came out with incredible UI/UX designs for our app, which are now being coded by our development team. We also had a strong sense of branding identity.

How effective was the workflow between your team and theirs?

We used Slack to communicate but the team was always reachable over WhatsApp text/call as well.

What did you find most impressive or unique about this company?

Leo9 has been very focused on detail. Their combined skills in marketing take their projects above the norm. All the details were rationalized and they had the right set of justifications and answers to questions we threw their way.

Are there any areas for improvement or something they could have done differently?

Sometimes using the Adobe XD was confusing because not all suggestions would be accepted at once, so more clarity there would have been helpful. Otherwise, the team was fantastic.