Leo9 Studio

BACKGROUND

Please describe your company and position.

I am the ceo of meghavi creation

Describe what your company does in a single sentence.

We make sustainable garments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leo9 Studio to accomplish?

• Build a website, increase sales on the platform

SOLUTION

How did you find Leo9 Studio?

Referral

Why did you select Leo9 Studio over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Leo9 Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Logo Design 
• Website UI/UX 
• Front-end development 
• Back-end development 
• Testing and bugs solving 
• Performance marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The swift execution coupled with high end design was the primary result of the project. In additon to being creative and crafty with the project, the prompt responses from the founder and the project manager Himanshu sawant were the highlights of our tenure together. All in all, our company has assigned LEO9 as the primary design and tech partner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery was extremely swift in terms of the projection. There were no hiccups in the project in terms of meeting the timeline. They promptly responded to all my queries via email and phone calls.

What was your primary form of communication with Leo9 Studio?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique proposition about LEO9 is its creativity and science behind the creativity. As explained many times by the Founder jugal that they use neural marketing techniques in their designs, the result is evident in terms of the sales received by our website.

Are there any areas for improvement or something Leo9 Studio could have done differently?

My tenure with the company didn't give me any chance of complains.

BACKGROUND

Please describe your company and your position there.

I am the Content Manager at Aertsen Living, a Home Interior Solution company based in Hyderabad, Telangana.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio?

Much like our premium line of products and services, we wanted to create a premium experience for our customers when they visited our website. Though in many ways, Leo9 collaborated with us to deliver what we were looking for, that’s not to say it was smooth sailing from there on out.

We definitely faced numerous hiccups from time to time, but it wouldn’t be fair if we did not mention, they got back to us to solve the issues as soon as possible.

SOLUTION

How did you select this vendor and what were the deciding factors?

After looking at various web designers, we chose Leo9 to develop our website. They understood our needs and requirements for a premium website. Their concepts and design language was very close to ours.

Describe the project in detail and walk through the stages of the project.

Initially we had meetings to discuss our goals and requirements. Then we were presented with a few design options, once we finalized that, we moved to the designing.

All pages were designed and presented to us, after thoroughly adjusting and freezing the designs, we moved on to finalizing content, after which the website was developed. This process involved a lot of back and forth, in the end quality checks were performed and the site was up and running.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4 members of the team, which included a Sr. Project Manager, Sr. Experience Designer, Experience Developer and a Backend Developer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

It’s never easy to showcase the litany of projects in your portfolio, but the website made it extremely easy for us to showcase our entire portfolio, which in return gave our customers assurance to make the right decision.

How effective was the workflow between your team and theirs?

We never had an issue in the communication side of things, though the need for it rarely arose because of the work they had done before. But in the rare case, we needed to communicate, they always made themselves available for our enquiries and issues.

What did you find most impressive or unique about this company?

Their exceptional work ethic and attention to detail can not receive enough praise. This complemented by their polite and knowledgeable employees always helped them stand out of the crowed.

Are there any areas for improvement or something they could have done differently?

They could certainly make the process a lot faster. Even whilst keeping quality in mind, the entire process took longer than expected.

BACKGROUND

Please describe your company and your position there.

I'm the Founder of an Information Security consulting firm where we help organizations to secure their business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio, and what were your goals?

Our website was earlier created by one of the development firm who did not understand what our business is and the older site was a mess. This is where we seeked the help of Leo9 Studio.

SOLUTION

How did you select this vendor and what were the deciding factors?

Based on their previous UI/UX designs and Unique approach allowed us to select Leo9 Studio.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kickoff meeting --> Wireframe --> UI/UX --> Testing --> Release.

How many people from the vendor's team worked with you, and what were their positions?

Project Manager UI/UX Developers Fullstack Developers CMS Developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients love the updated design and they have much better understanding on what we do.

Describe their project management style, including communication tools and timeliness.

We had daily stand-ups with their project manager, who communicated with the rest of the team. If there were any delays, they let us know ahead of time so that we could prepare. We used Slack, Jira, and GitHub to coordinate, and they worked well with our team.

What did you find most impressive or unique about this company?

They gave us a professional site that's easy to update. My team had never worked with WordPress before, so they took the time to teach us how to update the content ourselves.

Are there any areas for improvement or something they could have done differently?

When we first launched, there were some minor bugs on the contact form. We let them know, and they were quick to fix the issues.

BACKGROUND

Please describe your company and your position there.

I am the Chief Designer for this upcoming e-commerce clothing brand. It is a concept store which combines technology and clothing in a very unique way.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio, and what were your goals?

Being a startup, it gets overwhelming to have a straight path towards your goal. Hiring Leo9 studio, just made everything easier while staying within my budget too. The fresh & young thoughts from every team member made it easier for me to connect my vision and make the entire process smooth and easy.

SOLUTION

How did you select this vendor?

I was looking for the best branding agency for my concept clothing brand. I did contact a few agencies but i finalized with Leo9 after multiple meetings for a number of reasons : Confidence, unique and thoughtful approach, Willingness to try something different, budget friendly, patient, promptness in communication and great reviews.

Describe the scope of their work in detail, including any steps and the final deliverables.

The company is for a concept clothing brand which combines with technology to benefit the customers at its maximum. I needed a strong branding which directly connects with my target customers. 

• We started with identifying my target customer moving to identifying my competitors and looking for suitable brand names which directly conveys the message to my customers. 
• Once all approved by us we proceeded to the brand logo and presentation of packaging and the entire look & feel of the logo. 
• final and last step was putting together the entire brand guidelines and provide us with a complete branding.

How many people from the vendor's team worked with you, and what were their positions?

For branding I dealt with Harshill ( Project Manager), Himanshu and Aditi ( from Branding) . All of them very talented and thoughtful in their approach. Very patient towards my requirement and made sure I am satisfied till the last bit.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are yet to launch as we just finished with the first part of my brand.

Describe their project management style, including communication tools and timeliness.

Harshill ( Project Manager ) was perfect with managing the entire flow between me and the team. He managed the entire project very smoothly and efficiently. Himanshu and Aditi ( Brand managers) brought in their absolute creative and logical side into the brand aligning with my thought process. The entire project was completed in the given timelines as promised and it was a wonderful creative journey with them.

What did you find most impressive or unique about this company?

The willingness to try something different and putting in all their efforts and resources to give us a complete strong outcome.

Are there any areas for improvement or something they could have done differently?

So far I am happy with the outcome. Looking forward to working with them for website design and building.

BACKGROUND

Please describe your company and your position there.

I am the Co-founder of an Internet Gaming company that specializes in financial market gaming offerings.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio?

We'd noticed basic UI/UX hampers our customer experience and thus leading to loss of revenue. Being a gaming company UI/UX holds an integral part of the user life cycle on the product success matrix. Inorder to boost engagement on the product Leo9 was assigned a task to revamp the product interfaces.

SOLUTION

How did you select this vendor?

We searched online best UI/UX company based out of India and no wonder Leo9 was leading the charts . Also, we got great references and feedback from one of the biggest political rating application companies in India.

Describe the project in detail and walk through the stages of the project.

The project is a financial market gaming company. It involves the elements of an adrenaline rush that need to be captured very well. The project was broken into 5 parts: User Onboarding, User Playing a contest, User Withdrawing and Making payments, User Leaderboard comparison

How many resources from the vendor's team worked with you, and what were their positions?

2 key resources were aligned as SPOC. They were Ui and UX heads respectively

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our consumer feedback gave us an NPS score of 9 for the current design.

How effective was the workflow between your team and theirs?

Our Product Manager was single point of contact with UI/UX head of Leo9

What did you find most impressive or unique about this company?

The use of color schema and use of neuroscience driven theme of game was impressive

Are there any areas for improvement or something they could have done differently?

The website development team should improve in terms of deliverables.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and managing partner of a venture capital firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leo9 Studio?

I was trying to do some brand definition and build my company material, including my logo, colors, brand aesthetic, and core brand assets.

SOLUTION

What was the scope of their involvement?

I made sure they had an understanding of my business, competition, goals, mission, and vision. Additionally, they helped me define my brand values. Their designer came on at that point and implemented the brand values into our new color scheme, logo, and general aesthetic.

The third part of the engagement was the development of two kinds of collateral: a pitch desk to assist us in fundraising and social media templates.

What is the team composition?

We primarily engaged with three people: Jugal (Founder), Himanshu (Brand Experience Manager), and a designer.

How did you come to work with Leo9 Studio?

I found them through desk research and interviewed a handful of them.

How much have you invested with them?

We’ve spent just under $5,000.

What is the status of this engagement?

We’ve been working together since October 2021 and are wrapping up a few loose ends right now. I’m currently considering working with them on my own website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The biggest demonstration of their value will be our firm’s success, but it’s too soon to tell. Based on our work to date, they’ve done fine. There’s room for improvement in terms of how long they took to respond and get the ball rolling. Based on the quality of their output, I was similarly pleased with their work on the logo, color scheme, and brand philosophy. The work was a bit generic, but it will be useful.

Regarding the pitch deck, the process was efficient, but there were certain issues that I expected a professional firm to have already remedied. Boxes weren’t aligned, some text was hard to edit, and a few bullet pints weren’t easy to work with. This should be a design firm’s bread and butter, but I ended up having to polish it up, which the customer shouldn’t have to.

How did Leo9 Studio perform from a project management standpoint?

They’re easy to work with, respectful, and available. There was one weekend where I couldn’t edit a document because of technical issues, and their designer took time late at night to help me out. I was very appreciative.

They also take feedback well and stick to the budget. I did have to be more prescriptive than I expected in terms of the deadlines. Rather than being proactive, they relied on me to check in and set timelines. The final product took almost double the time to deliver than they estimated it would take. They also could have set new milestones and communicated more about the adjustments.

What did you find most impressive about them?

The designer we worked with was on top of things, professional, and thoughtful. He definitely stood out and I would work with him again.

As Leo9 Studio is a one-stop shop, they have integrated brand design services and work together as a team. They’re capable of outsourcing things to experts on their team. I got some use out of that and hope to get more in the future. It’s helpful for someone like me who needs a wholistic package.

Finally, they’ve done a good job of finding the balance I wanted between modern and new age versus professional and elite. This was the strongest part of their work.

Are there any areas they could improve?

Overall, I had a great experience and would definitely use them again, but their process management and proactivity working across time zones could be improved. Additionally, they need to cross the T’s and dot the I’s to deliver a great final product.

Do you have any advice for potential customers?

Be hands-on, specific, and tactical. Make sure you know their experience level in your particular industry, as that will determine how much they’ll have to learn to deliver your desired look and feel.

BACKGROUND

Please describe your company and your position there.

I am the CEO and co-founder of a FinTech company in consumer payments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio?

UI/UX design and Branding

SOLUTION

How did you select this vendor?

We were referred to Leo9 by a friend and were incredibly impressed by their passion, commitment, and planned out strategies for attacking projects.

Describe the project in detail and walk through the stages of the project.

The team sent us a few documents to fill out regarding our identity and branding documents and has extensive questions to hone in on our strategy. We then created decks, going back and forth for a few weeks, to hone down on our branding. The decks put together pictures, slogans, symbols, and specific company assets (like a revolutionary design for our consumer debit card) to clearly display our brand identity. At the same time, we worked on UX wireframes for the different stages of our app. We went back and forth with the team on regular Zoom calls or by typing notes into Adobe XD. This then proceeded to incredibly quick UI designs. The process was always iterative and well thought out.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with 2-3 senior designers from the team who would also work within their own design teams.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We came out with incredible UI/UX designs for our app, which are now being coded by our development team. We also had a strong sense of branding identity.

How effective was the workflow between your team and theirs?

We used Slack to communicate but the team was always reachable over WhatsApp text/call as well.

What did you find most impressive or unique about this company?

Leo9 has been very focused on detail. Their combined skills in marketing take their projects above the norm. All the details were rationalized and they had the right set of justifications and answers to questions we threw their way.

Are there any areas for improvement or something they could have done differently?

Sometimes using the Adobe XD was confusing because not all suggestions would be accepted at once, so more clarity there would have been helpful. Otherwise, the team was fantastic.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Peep Connect. We’re a startup developing a consumer engagement tool for small businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leo9 Studio?

We wanted to relaunch, so we needed to rebrand ourselves and build out our UX/UI. We contracted Leo9 Studio to do that for us.

SOLUTION

What was the scope of their involvement?

Leo9 Studio has helped us rebrand and build out the UX/UI on a much more detailed level. We focused on what works, how we make our product better, and how we engage people. When we were building the interface, we focused on user retention, experience, and engagement.

For the rebrand, we tried to change the name, but we ended up staying with the same one. Overall, we tried to focus on what it could be and what colors and tones inspired the modern-day marketing system, especially when it comes to Gen Z.

We’ve given them ideas of what we want to do, and they’ve done a good job running with them.

What is the team composition?

I work primarily with three people: Jugal (Co-Founder & CEO), Harsh (UX Engineer), who is in charge of the UX and interaction, and Pratik (Experience Designer), who is in charge of the design.

How did you come to work with Leo9 Studio?

We went on Dribble.com and had a few applications there. I spoke with Jugal, and he explained things in a way that made sense to me and made me realize that they were the team I wanted to work with.

I have high expectations and am very demanding, so I put that into context when I’m looking for someone to work with. I also think about trust and culture — whether I can trust this person to execute what I have in mind, and if I can trust them to do a good job of it.

How much have you invested in them?

We’ve spent about $15,000 already.

What is the status of this engagement?

We started working with them in April 2021, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s great for what it is and what we wanted to do. I presented their work to my investors and they loved it. As long as my investors are happy, I’m a happy man, so that’s all I care about.

To work with me, a company has to be really professional, and their deliveries have to be top-notch. Leo9 Studio has been willing to work with me and my crazy ideas. They’ve done a good job with deliveries, which have been on time.

How did Leo9 Studio perform from a project management standpoint?

They’re excellent at communicating. They make it easy when it comes to deadlines, especially if I just drop something on their lap. If something isn’t going to be delivered on time or by a certain date, they let me know, but they still work to deliver it by that time. They’re very professional.

For communication, we use emails and WhatsApp to message each other back and forth every day. We have many email threads, and we stuck to email because it was familiar and easier for us.

What did you find most impressive about them?

The most important thing is that people are able to communicate. Communication is the main thing I want when I work with anyone. In that sense, communication with our lead person has been great, and he’s pretty much involved in every aspect of the work.

Are there any areas they could improve?

I’m very demanding, but maybe they could improve the expert level of delivery. For example, we needed a design, so we had to reiterate several times before we came to the conclusion of what worked best. If they could start angling toward what works and what doesn’t in the second iteration, that would be great. Other than that, I don’t see anything. They arrived at what we wanted, but maybe it took more time to get there.

Do you have any advice for potential customers?

They’re doing an amazing job as an organization, and they should just continue with that. They've been great at working with us, so I hope that others consider them.

BACKGROUND

Please describe your company and your position there.

I am the founder and Solo ecopreneur of Terraveller.com which is a community of responsible travelers. Carefully curating the best of the experiences from the regional experts and bring them a competitive platform to serve you organically.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio | UI/UX Design Agency?

I hired them to get branding done and later for designing & developing my platform.

What were your goals for this project?

Wanted a brand identity to showcase the real treasure is in the travel. From depth of the oceans to height of the mountains and above, we'll curate experiences and trips that brings memory of lifetime. We also required a simple platform, more images, and a soft look and feel overall. Easy to understand and navigate by anyone. Team Leo9 managed to get it all in a sweet spot.

SOLUTION

How did you select Leo9 Studio | UI/UX Design Agency?

I have been following their work for a while, be it on Behance, Instagram, FB, etc. Always thought, if I wanted to get over a project along with them, they'd be my first call. Luckily it was my startup!

Describe the scope of their work in detail.

The community I build has a variety of visitors, from different states, ages, and educational backgrounds and hence, wide range of taste. These people must find it very easy to navigate my website, understand the concept and keep returning. The web app need to be intuitive enough to the potential travelers to be able to make the reservation for their next travel in comfort of their sofa even in middle of the night.

Also, the strategic partners coming from different regions may or may not be as good when it comes to technology, yet a simple platform lets them easily maintain their free online store.

What was the team composition?

Branding artist, UI designer, UX designer, and developers - frontend as well as backend.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, I have already gotten fair number of visitors. Started international tours too. As per my requirement, we have good session numbers, low bounce rates, and people enjoy looking at beautiful pictures (which btw, I have clicked!) So all in all, everything I wanted is been well executed.

How effective was the workflow between your team and theirs?

I visited their office time to time, to overlook and to see as my brand was been built! Their efficient workflow made it happen sooner than I anticipated..! It was pleasant.

What did you find most impressive about this company?

Leo9 Studio can exactly copy the thought and turn it into design and technology. They will impress you just with the concept, and then with their design!

Are there any areas for improvement?

Maybe, as no one's perfect. But, these guys to me were perfect for existing project requirements.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of a startup disrupting the traditional way of buying real estate in the US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio | UI/UX Design Agency?

After interviewing almost 40 global design agencies that could deliver us an MVP from our concept of wire frames, we selected LEO9 because of their ability to help us establish a complete brand identity while delivering a fully functioning viable product that met our build spec goals.

What were your goals for this project?

Our goal was to have an MVP that gives us a great foundation that we can continue building upon. We wanted to find a firm that was great at UI/UX design, as well as could build the solution using more modern technology (we requested the front-end to be built using React).

The back-end is built on PHP, which we’ll later have to swap out with node.js. LEO9 was one of the few one stop shops that was able to provide us with an end to end solution and could deliver the results we were expecting.

SOLUTION

How did you select Leo9 Studio | UI/UX Design Agency?

We set up a cost, expertise and delivery timeline matrix and then interviewed 40 design agencies. We reviewed their company collateral, case studies as well as asked project fit questions and then narrowed the list down to who could deliver.

In all the interviews that we conducted, the LEO9 team had by far some of the most in-depth questions about our product, provided some of the best ideas to get there and appeared to be the most engaged with the direction we wanted to go.

We took a chance with LEO9, as we would have with any of the agencies really, and it paid off.

Describe the project in detail.

The project began with us delivering to them a complete set of wire frames and flow diagrams of how we saw the website and user experience functioning. From the beginning we gave LEO9 a lot of flexibility to deliver to us what they believed to be their best attempt at a functioning MVP from what we presented to them.

LEO9’s first steps involved them building off our concept and delivering to us their interpretation of the user's journey that then translated into a full blown brand identity.

We made several tweaks at this point, including creating a company logo and establishing the company design criteria, before they began building out Hi-Fi wire frames of the site. We made iterations and content updates daily, building towards final designs.

The communication was clear and they were not hesitant to ask questions to not waste time. The website did take a bit longer than expected to build; however, they were able to add resources when needed to keep the project moving forward and were able to resolve through all the hurdles.

As we were iterating, we created an airtable view to communicate all required fixes that they worked through. We also communicated via Slack on a daily basis. As with building any software product, over communication is key, and they were great at communicating back with us.

The fact that they continued to refine and get us to the goal was what we had been looking for in a reliable team and LEO9 delivered for us. We are now working on new scopes of work with their team to take our MVP to the next iteration based on client feedback.

What was the team composition?

LEO9 had a project manager, UX designer, UI builder, front end developer, back end developer and their CEO all with roles on the project. They also incorporated a graphic artist and brand manager to help with the overall design.

We conducted weekly sprint meetings, held daily open calls, and were available to answer questions at all hours. They became an extension of our lean startup team even with a 12+ hour time difference between our teams.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They delivered to us a fully functional MVP with brand consistency. They added tremendous value to the UI/UX of the product and went above and beyond to deliver to us an end to end product.

How effective was the workflow between your team and theirs?

It was great. We communicated regularly through dedicated Slack channels and used Airtable to communicate bugs. Communication was clear and responsive. There was a 12+ hour time difference throughout our project but items were delivered in a responsive manner.

What did you find most impressive about this company?

They were thoughtfully engaged, came up with excellent ideas and they delivered to us exactly what we were looking for. In some instances what they delivered would be what you would expect from an agency with a lot more resources than what it appeared they were working with. We are very happy with the MVP they delivered.

Are there any areas for improvement?

The time of delivery could improve, but given the project scope and integrations that we asked for, some delay was going to be inevitable. They did not sacrifice quality over speed which was one of the single most important things to us.