Leo9 Design

BACKGROUND

Please describe your company and position.

I am the Marketing Lead of Transcloud Labs

Describe what your company does in a single sentence.

Transcloud is a leading cloud technology services provider headquartered in Chennai, dedicated to helping businesses adopt the cloud to fuel growth and digital transformation. As a proud Google Cloud Premier Partner, Transcloud brings deep expertise in cloud migration, infrastructure modernization, DevOps automation, cloud security, and cost optimization. We are a young and passionate team focused on bridging the gap between technology and business goals, ensuring scalable and future-ready solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leo9 Design to accomplish?

• Website Design
• Website Development

SOLUTION

How did you find Leo9 Design?

Referral

Why did you select Leo9 Design over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Leo9 Design were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Leo9 Studio for the complete design and development of our website, wetranscloud.com. Their scope of work included UI/UX strategy, wireframes, sitemap architecture, UI design, front-end development, custom WordPress integration, and overall website development.

We appreciate their project team’s proactive approach and ability to understand the nuances of cloud technology, especially when working on 3D-inspired design elements. Their design expertise stood out, and their young team rose to the challenge with creativity and commitment.

During development, a few business requirements emerged which were seamlessly incorporated without revisiting the design phase — a testament to their adaptability and problem-solving approach. Though the team takes time, they ensure the solutions delivered are well thought out and aligned with the needs.

We did face some challenges related to technical SEO and comprehensive testing across all parameters before UAT. However, Leo9 Studio was receptive to stakeholder feedback during the UAT phase and ensured the necessary revisions were addressed before the final deployment.

Overall, our experience with Leo9 Design was satisfactory, and we recommend them for their high-impact UI design capabilities and reliable website development services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

High-Performance Website

Optimized code and lightweight front-end design resulted in a fast-loading site, ensuring improved user engagement and reduced bounce rates.

SEO-Friendly Architecture
The site was built on strong technical SEO foundations including clean code, semantic HTML, and optimized URL structures—boosting visibility on search engines.

3D-Enhanced UI for Cloud Technology
Successfully delivered a visually rich and modern 3D-inspired interface that effectively communicates our cloud services, without compromising load time or responsiveness.

Custom WordPress Development
Enabled easy content management and scalability with a tailor-made CMS solution, empowering our internal team to update and manage the website independently.

Mobile & Cross-Browser Compatibility
Thorough testing across devices and browsers ensured a seamless and consistent user experience for all visitors.

Stakeholder-Centric UAT Process
The UAT (User Acceptance Testing) process included multiple stakeholder reviews. All key changes were incorporated efficiently before going live.

Improved Site Navigation and Structure
A well-defined sitemap and intuitive UI/UX enhanced user flow, making it easier for visitors to explore our offerings.

Successful Launch with Brand Alignment
The final product aligned with our brand vision and voice, supporting our positioning as a next-gen cloud technology provider.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Structured Biweekly Meetings
Regular biweekly check-ins ensured alignment across milestones, where progress, challenges, and upcoming tasks were clearly communicated.

Proactive Status Updates
Timely updates from the project team kept us well-informed, enabling quick decision-making and reduced back-and-forth.

Collaborative Input from Cross-Functional Teams
Relevant team members—including UI/UX designers, developers, and strategists—were involved in key discussions, fostering well-rounded and practical solutions.

Flexible and Responsive Team Dynamics
The team was adaptive to evolving business needs, even accommodating development changes without reverting to earlier design stages.
 

What was your primary form of communication with Leo9 Design?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

User-Centric Decision Making

Feedback from internal stakeholders during UAT was valued and implemented with clarity, ensuring the end result met both brand and user expectations.

Are there any areas for improvement or something Leo9 Design could have done differently?

On-Page SEO Optimization

While the website structure supports SEO, there is room for enhancement in configuring meta tags, keyword placements, and schema implementation for better search visibility.

Landing Page Design Consistency

Some landing pages could benefit from refined layouts and visual consistency to ensure a seamless user experience across all touchpoints.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Anayan Software Consultancy Pvt, a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leo9 Design?

We needed help with UI/UX design.

SOLUTION

What was the scope of their involvement?

Leo9 Design provides UI/UX design services for us. We develop CRM software billing and Android and iOS mobile apps for our clients, and Leo9 Design customizes each one according to tailor-made requirements. They create the UI/UX design according to the client's brand guidelines and logo. Initially, the team used HTML and Angular. Currently, Leo9 Design uses Figma for wireframes and React for the bit of development they do.

What is the team composition?

We work with 3–4 people at any given point, including a designer, a project manager, and a programmer.

How did you come to work with Leo9 Design?

I found them through a Google search. Their website was catchy, and I thought if they could do such wonderful stuff for their own website, they could do the same for their clients.

How much have you invested with them?

We’ve spent roughly $15,000.

What is the status of this engagement?

We started working together in August 2015, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I would give them high marks. Leo9 Design provides an excellent product, and our clients are happy with it. They deliver on time and follow brand guidelines and standards. Overall, we’ve had a five-star experience.

How did Leo9 Design perform from a project management standpoint?

We communicate via WhatsApp, email, and phone calls. Since our offices are about one kilometer away in the same city and area, communication with them is easy.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I’d like to give a shout-out to Karthik.

What did you find most impressive about them?

Leo9 Design's design sense is impressive. It’s not just a business relationship; they’re warm and make us feel comfortable. They always have a smiling face, are open to feedback, and prioritize our work.

Are there any areas they could improve?

They could increase the number of developers on their team.

Do you have any advice for potential customers?

If you need quality and timely delivery, Leo9 Design is the go-to team. You can find cheaper vendors, but if you’re a stickler for quality and budget isn’t an issue, you should definitely go with Leo9 Design with your eyes closed.

BACKGROUND

Please describe your company and position.

I am the CEO of Scrappy Apparel Company

Describe what your company does in a single sentence.

Scrappy is an elite brand management and apparel division focused on Custom Apparel & Fulfillment Solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leo9 Studio to accomplish?

• Improve UI/UX to enhance the overall user experience.

SOLUTION

How did you find Leo9 Studio?

• Online Search
• Clutch Site

Why did you select Leo9 Studio over others?

Great Website

How many teammates from Leo9 Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Scope:

1. Conducted a thorough review of the existing website.
2. Created responsive wireframes and design mockups.
3. Optimized content for clarity and engagement.
4. Implemented technical enhancements for fast load times and browser compatibility.
5. Integrated SEO best practices.
6. Conducted comprehensive testing and usability checks.
7. Provided detailed training and documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Improved Website Load Times: 
   • Technical enhancements led to faster load times, improving user experience and potentially reducing bounce rates.
2. Enhanced User Engagement: 
   • Optimized content and improved UI/UX design resulted in higher user engagement, as indicated by increased time spent on the website and lower bounce rates.
3. Better Mobile and Cross-Browser Compatibility: 
   • The responsive design ensured the website performed well across all devices and major browsers, leading to a more consistent user experience.
4. Increased User Satisfaction: 
   • Positive feedback from users on the improved navigation, layout, and overall aesthetic appeal of the website.
5. SEO Performance: 
   • Integration of SEO best practices improved search engine rankings, resulting in increased organic traffic to the website.
6. Efficient Usability: 
   • Usability testing and adjustments based on feedback ensured a more intuitive user experience, making it easier for users to find information and navigate the site.
7. Comprehensive Documentation and Training: 
   • Provided documentation and training for key personnel ensured efficient management of the new UI/UX features, contributing to long-term website maintenance and updates.
8. Successful Project Completion: 
   • The project was completed within the agreed timeline, meeting all milestones and deliverables as outlined in the scope of work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Leo9 demonstrated exemplary project management throughout the course of our UI/UX improvement project. They maintained clear and consistent communication, ensuring I was kept informed of progress at every stage.

• Timeliness: Leo9 delivered all items on time, adhering strictly to the agreed timeline. Each milestone was met promptly, which contributed significantly to the smooth execution of the project.
• Responsiveness: The team was highly responsive to my needs, incorporating feedback seamlessly and addressing any concerns or adjustments swiftly. Their proactive approach in anticipating potential issues and offering solutions ensured that the project progressed without any significant hurdles.

Overall, Leo9's project management was efficient and client-focused, making the entire experience highly positive and satisfactory.

What was your primary form of communication with Leo9 Studio?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• What I found most impressive about Leo9 was their deep understanding of UI/UX principles combined with their exceptional communication skills. 
• Their ability to create a design that was not only visually appealing but also highly functional stood out. 
• Their responsiveness and proactive approach to addressing feedback and potential issues ensured a smooth and efficient project execution. 
• Leo9 Studio's dedication to delivering quality work and their attention to detail truly set them apart.

Are there any areas for improvement or something Leo9 Studio could have done differently?

While my experience with Leo9 was overwhelmingly positive, one area for potential improvement could be the initial project kickoff. A more detailed initial briefing or discovery session could have helped align expectations and goals even more closely from the outset. This would ensure that both parties are fully on the same page regarding the project's vision and objectives. However, this is a minor point, and overall, their performance was exceptional.

BACKGROUND

Please describe your company and position.

I am the ceo of meghavi creation

Describe what your company does in a single sentence.

We make sustainable garments.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Leo9 Studio to accomplish?

• Build a website, increase sales on the platform

SOLUTION

How did you find Leo9 Studio?

Referral

Why did you select Leo9 Studio over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Leo9 Studio were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Logo Design 
• Website UI/UX 
• Front-end development 
• Back-end development 
• Testing and bugs solving 
• Performance marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The swift execution coupled with high end design was the primary result of the project. In additon to being creative and crafty with the project, the prompt responses from the founder and the project manager Himanshu sawant were the highlights of our tenure together. All in all, our company has assigned LEO9 as the primary design and tech partner.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The delivery was extremely swift in terms of the projection. There were no hiccups in the project in terms of meeting the timeline. They promptly responded to all my queries via email and phone calls.

What was your primary form of communication with Leo9 Studio?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most unique proposition about LEO9 is its creativity and science behind the creativity. As explained many times by the Founder jugal that they use neural marketing techniques in their designs, the result is evident in terms of the sales received by our website.

Are there any areas for improvement or something Leo9 Studio could have done differently?

My tenure with the company didn't give me any chance of complains.

BACKGROUND

Please describe your company and your position there.

I am the Co-founder of an Internet Gaming company that specializes in financial market gaming offerings.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio?

We'd noticed basic UI/UX hampers our customer experience and thus leading to loss of revenue. Being a gaming company UI/UX holds an integral part of the user life cycle on the product success matrix. Inorder to boost engagement on the product Leo9 was assigned a task to revamp the product interfaces.

SOLUTION

How did you select this vendor?

We searched online best UI/UX company based out of India and no wonder Leo9 was leading the charts . Also, we got great references and feedback from one of the biggest political rating application companies in India.

Describe the project in detail and walk through the stages of the project.

The project is a financial market gaming company. It involves the elements of an adrenaline rush that need to be captured very well. The project was broken into 5 parts: User Onboarding, User Playing a contest, User Withdrawing and Making payments, User Leaderboard comparison

How many resources from the vendor's team worked with you, and what were their positions?

2 key resources were aligned as SPOC. They were Ui and UX heads respectively

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our consumer feedback gave us an NPS score of 9 for the current design.

How effective was the workflow between your team and theirs?

Our Product Manager was single point of contact with UI/UX head of Leo9

What did you find most impressive or unique about this company?

The use of color schema and use of neuroscience driven theme of game was impressive

Are there any areas for improvement or something they could have done differently?

The website development team should improve in terms of deliverables.

BACKGROUND

Please describe your company and your position there.

I am the CEO and co-founder of a FinTech company in consumer payments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio?

UI/UX design and Branding

SOLUTION

How did you select this vendor?

We were referred to Leo9 by a friend and were incredibly impressed by their passion, commitment, and planned out strategies for attacking projects.

Describe the project in detail and walk through the stages of the project.

The team sent us a few documents to fill out regarding our identity and branding documents and has extensive questions to hone in on our strategy. We then created decks, going back and forth for a few weeks, to hone down on our branding. The decks put together pictures, slogans, symbols, and specific company assets (like a revolutionary design for our consumer debit card) to clearly display our brand identity. At the same time, we worked on UX wireframes for the different stages of our app. We went back and forth with the team on regular Zoom calls or by typing notes into Adobe XD. This then proceeded to incredibly quick UI designs. The process was always iterative and well thought out.

How many resources from the vendor's team worked with you, and what were their positions?

We worked directly with 2-3 senior designers from the team who would also work within their own design teams.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We came out with incredible UI/UX designs for our app, which are now being coded by our development team. We also had a strong sense of branding identity.

How effective was the workflow between your team and theirs?

We used Slack to communicate but the team was always reachable over WhatsApp text/call as well.

What did you find most impressive or unique about this company?

Leo9 has been very focused on detail. Their combined skills in marketing take their projects above the norm. All the details were rationalized and they had the right set of justifications and answers to questions we threw their way.

Are there any areas for improvement or something they could have done differently?

Sometimes using the Adobe XD was confusing because not all suggestions would be accepted at once, so more clarity there would have been helpful. Otherwise, the team was fantastic.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of Peep Connect. We’re a startup developing a consumer engagement tool for small businesses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leo9 Studio?

We wanted to relaunch, so we needed to rebrand ourselves and build out our UX/UI. We contracted Leo9 Studio to do that for us.

SOLUTION

What was the scope of their involvement?

Leo9 Studio has helped us rebrand and build out the UX/UI on a much more detailed level. We focused on what works, how we make our product better, and how we engage people. When we were building the interface, we focused on user retention, experience, and engagement.

For the rebrand, we tried to change the name, but we ended up staying with the same one. Overall, we tried to focus on what it could be and what colors and tones inspired the modern-day marketing system, especially when it comes to Gen Z.

We’ve given them ideas of what we want to do, and they’ve done a good job running with them.

What is the team composition?

I work primarily with three people: Jugal (Co-Founder & CEO), Harsh (UX Engineer), who is in charge of the UX and interaction, and Pratik (Experience Designer), who is in charge of the design.

How did you come to work with Leo9 Studio?

We went on Dribble.com and had a few applications there. I spoke with Jugal, and he explained things in a way that made sense to me and made me realize that they were the team I wanted to work with.

I have high expectations and am very demanding, so I put that into context when I’m looking for someone to work with. I also think about trust and culture — whether I can trust this person to execute what I have in mind, and if I can trust them to do a good job of it.

How much have you invested in them?

We’ve spent about $15,000 already.

What is the status of this engagement?

We started working with them in April 2021, and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s great for what it is and what we wanted to do. I presented their work to my investors and they loved it. As long as my investors are happy, I’m a happy man, so that’s all I care about.

To work with me, a company has to be really professional, and their deliveries have to be top-notch. Leo9 Studio has been willing to work with me and my crazy ideas. They’ve done a good job with deliveries, which have been on time.

How did Leo9 Studio perform from a project management standpoint?

They’re excellent at communicating. They make it easy when it comes to deadlines, especially if I just drop something on their lap. If something isn’t going to be delivered on time or by a certain date, they let me know, but they still work to deliver it by that time. They’re very professional.

For communication, we use emails and WhatsApp to message each other back and forth every day. We have many email threads, and we stuck to email because it was familiar and easier for us.

What did you find most impressive about them?

The most important thing is that people are able to communicate. Communication is the main thing I want when I work with anyone. In that sense, communication with our lead person has been great, and he’s pretty much involved in every aspect of the work.

Are there any areas they could improve?

I’m very demanding, but maybe they could improve the expert level of delivery. For example, we needed a design, so we had to reiterate several times before we came to the conclusion of what worked best. If they could start angling toward what works and what doesn’t in the second iteration, that would be great. Other than that, I don’t see anything. They arrived at what we wanted, but maybe it took more time to get there.

Do you have any advice for potential customers?

They’re doing an amazing job as an organization, and they should just continue with that. They've been great at working with us, so I hope that others consider them.

BACKGROUND

Please describe your company and your position there.

I am a co-founder of a startup disrupting the traditional way of buying real estate in the US.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio | UI/UX Design Agency?

After interviewing almost 40 global design agencies that could deliver us an MVP from our concept of wire frames, we selected LEO9 because of their ability to help us establish a complete brand identity while delivering a fully functioning viable product that met our build spec goals.

What were your goals for this project?

Our goal was to have an MVP that gives us a great foundation that we can continue building upon. We wanted to find a firm that was great at UI/UX design, as well as could build the solution using more modern technology (we requested the front-end to be built using React).

The back-end is built on PHP, which we’ll later have to swap out with node.js. LEO9 was one of the few one stop shops that was able to provide us with an end to end solution and could deliver the results we were expecting.

SOLUTION

How did you select Leo9 Studio | UI/UX Design Agency?

We set up a cost, expertise and delivery timeline matrix and then interviewed 40 design agencies. We reviewed their company collateral, case studies as well as asked project fit questions and then narrowed the list down to who could deliver.

In all the interviews that we conducted, the LEO9 team had by far some of the most in-depth questions about our product, provided some of the best ideas to get there and appeared to be the most engaged with the direction we wanted to go.

We took a chance with LEO9, as we would have with any of the agencies really, and it paid off.

Describe the project in detail.

The project began with us delivering to them a complete set of wire frames and flow diagrams of how we saw the website and user experience functioning. From the beginning we gave LEO9 a lot of flexibility to deliver to us what they believed to be their best attempt at a functioning MVP from what we presented to them.

LEO9’s first steps involved them building off our concept and delivering to us their interpretation of the user's journey that then translated into a full blown brand identity.

We made several tweaks at this point, including creating a company logo and establishing the company design criteria, before they began building out Hi-Fi wire frames of the site. We made iterations and content updates daily, building towards final designs.

The communication was clear and they were not hesitant to ask questions to not waste time. The website did take a bit longer than expected to build; however, they were able to add resources when needed to keep the project moving forward and were able to resolve through all the hurdles.

As we were iterating, we created an airtable view to communicate all required fixes that they worked through. We also communicated via Slack on a daily basis. As with building any software product, over communication is key, and they were great at communicating back with us.

The fact that they continued to refine and get us to the goal was what we had been looking for in a reliable team and LEO9 delivered for us. We are now working on new scopes of work with their team to take our MVP to the next iteration based on client feedback.

What was the team composition?

LEO9 had a project manager, UX designer, UI builder, front end developer, back end developer and their CEO all with roles on the project. They also incorporated a graphic artist and brand manager to help with the overall design.

We conducted weekly sprint meetings, held daily open calls, and were available to answer questions at all hours. They became an extension of our lean startup team even with a 12+ hour time difference between our teams.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They delivered to us a fully functional MVP with brand consistency. They added tremendous value to the UI/UX of the product and went above and beyond to deliver to us an end to end product.

How effective was the workflow between your team and theirs?

It was great. We communicated regularly through dedicated Slack channels and used Airtable to communicate bugs. Communication was clear and responsive. There was a 12+ hour time difference throughout our project but items were delivered in a responsive manner.

What did you find most impressive about this company?

They were thoughtfully engaged, came up with excellent ideas and they delivered to us exactly what we were looking for. In some instances what they delivered would be what you would expect from an agency with a lot more resources than what it appeared they were working with. We are very happy with the MVP they delivered.

Are there any areas for improvement?

The time of delivery could improve, but given the project scope and integrations that we asked for, some delay was going to be inevitable. They did not sacrifice quality over speed which was one of the single most important things to us.

BACKGROUND

Please describe your company and your position there.

Travelxp is the world's largest travel channel and one of the fastest growing bootstrapped travel companies. Over 10 years, we have built our presence in over 45 countries and reach out to more than 500 million people. Travelxp also operates a digital travel portal, www.travelxp.com, to help customers book flights and holidays. I lead the entire team at Travelxp.com, including sales, marketing and technology to create a seamless travel experience for travelers worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio | UI/UX Design Agency?

We hired Leo9 to complete our UI/UX redesign for Travelxp.com and implement a modern design language and UX for a greatly enhanced customer experience.

What were your goals for this project?

Our goals were to create a new, intuitive, mobile-first interface that would enable easy and smooth travel bookings. We wanted to simplify and declutter the experience for booking flights, including the option to add seats and other adds on. For Hotels, we wanted to represent and provide the customer with information to make the right choice. And for holidays, we wanted to enable customers to choose the type of holiday that fits their need.

SOLUTION

How did you select Leo9 Studio | UI/UX Design Agency?

We reached out to multiple UI/UX Agencies across the world with our specific requirements. After a host of calls with many founders, leads and senior people, we found Jugal and team at Leo9 the most efficient and capable for our project. The hands on approach of Jugal Shah, the CEO and his team's expertise, knowledge and approachability were the real deciding factor for us. While they did have some big project experience, the authenticity of their work and the smoothness of communication was a key factor for us in making the decision.

Describe the project in detail.

The Project involved a mobile-first design challenge, from a redesigned UX for the customer to a new, intuitive modern UI. We picked up the entire project piece by piece, and tried iterative UI improvements to create a seamless travel booking experience. Each screen was carefully created keeping in mind the customer's ease of use and feeling of satisfaction in the journey. We redesigned a flight interface and created a simple to use, modernistic booking flow. We also experimented with adding a home screen, a slightly different proposition in the travel industry, to provide personalised recommendations to the user.

What was the team composition?

While the team was composed of 2 full time resources allocated to Travelxp, Pratik and Virendra, we felt that the entire team of Leo9 was dedicated to helping us achieve our aims. Jugal was personally involved in the project, and helped the team throughout the 11 months. Other members of the team also played a role at different stages. However, the two main people in the project were the two senior UI/UX designers, Virendra and Pratik.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were able to create a new stable application, built on a React Native framework, and were able to greatly enhance the CX for application users. Even across the website, we have seen a marked increase in the smoothness of use and most of our users are extremely happy with the new redesign.

How effective was the workflow between your team and theirs?

The communication was very smooth. While Jugal's team is more capable with Slack, when we suggested our Project Management and communication tool, Basecamp, they were happy to get onboard and talk to us on a platform of our choice. There were regular feedback calls, and daily updates between our team and theirs. Requirements were defined, and the team was also very agile in adapting to changing requirements, which was very crucial to the successful product delivery.

What did you find most impressive about this company?

Some of the biggest advantages Leo9 has is that design is at the core of their thinking and company. Jugal himself is a gold medallist from one of India's premier design institutes, and he brings this knowledge and expertise with him to all projects Leo9 is a part of. Furthermore, the hands-on approach and the high ethical nature of work practised at Leo9 by all team members is something that is very trusted inducing for a client and helps in maintaining a long term relationship.

Are there any areas for improvement?

Jugal's team is very efficient, but their turnaround times can be faster. Furthermore, sometimes there is a logical gap between what would be a smart approach and the best-designed approach. However, the team is more than willing to take the feedback and make the changes.

BACKGROUND

Please describe your company and your position there.

I am the founder at TechDharma Inc. We are a boutique web and app development company based in Los Angeles with a focus in FinTech and key mobile app product development.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leo9 Studio | UI/UX Design Agency?

We hired them for the UX and UI design of the clients website, POS system and mobile app.

What were your goals for this project?

Our goals were to simplify the user experience of salon POS systems and create an impeccable for version one of the product.

SOLUTION

How did you select Leo9 Studio | UI/UX Design Agency?

We went through a in-depth process of interviews from which we selected Leo9 Studio based on past experience and value.

Describe the project in detail.

There were several parts to this project. The first is salon management system which also acts as a POS. The 2nd part of the project was the design of their internal CRM and the third portion of the project was the design of their web presence.

What was the team composition?

We were assigned a project manager, two UX designers and one UI designer. They also managed the HTML coding for us so they assigned us two front end developers to get that done.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The results were fabulous! The client loved the work and the feedback from their focus group on the user experience design was very well received.

How effective was the workflow between your team and theirs?

Pretty good. We had to work around the time zone difference a bit but these days there are plenty of tools that you can use to create a very effective workflow. They were pretty communicative so that is a very big help when working with disconnected teams.

What did you find most impressive about this company?

I think the most impressive thing is their value proposition. The entire team is quite talented and are able to bring a very level of UX and UI design to the project at very fair pricing.

Are there any areas for improvement?

There is always room for improvement for any team including mine but I think overall the project did flow pretty smoothly.