Brand and Digital Design Consultancy
We are a brand and digital design consultancy that collaborates with entrepreneurial minds and businesses to help create integrated experiences, driven by radical insights and coherent strategies. Since 2002, we have been using design to empower companies to successfully respond to change. We work across industries including finance, travel, media, technology, healthcare, hospitality and education, and spark thoughtful conversations and make strategic connections.
We draw on our core competencies in strategic thinking, branding and user-centred design to help organisations identify opportunities, differentiate brand presence and grow. We have built a reputation for being ahead of the curve when it comes to digital, and identifying emerging platforms and products. Whether it’s future-proofing the world’s most progressive businesses, re-energising brands or helping new entrants penetrate the market, our work is defined by cohesive thinking, provocative storytelling and meaningful experiences.
Veena World, a leading brand in the travel group tours, are committed to taking your travel journeys beyond destinations by inculcating a sense of community and impeccable hospitality. With the growing competitive market and the change in consumer behaviour, Veena World wanted to mark its territory in the industry and chart a stronger direction for their brand, while providing a better and immersive customer experience. Our objective was to fully understand the customer behaviour patterns and insights, gathered from the real-life situations and challenges faced during the process of travel planning and booking. Divided into True Travellers and Seekers, the site framework was structured to help connect the brand with its audience in a more experiential and seamless way. The ultimate aim was to keep the user informed at all contexts with transparency and clarity, speed up consumer dialogue and reduce offline interaction.
Travelling is a joy, but shopping for it can be a hassle. Travosh is a global travel-tech shopping platform that strives to put the packing worries of travellers at rest. For the frequent flyer or vacation goer, Travosh uses its expertise and curating abilities to share a range of travel products to discover and buy. The venture needed a shape and form, and its fresh approach to be conveyed simply. The only way to do it was to shift from being product- centric to a delivering superior customer experience, from the word go.