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5.0
6 reviews

Leadingdots has carefully built its team to adhere to our customer-focused, think-outside-the-box philosophy to ensure we are ever evolving with today’s Internet landscape. Although we know that some cookie-cutter solutions still work well, we are continuously keeping our finger on the pulse of change.

We offer end-to-end solutions to business enterprises, with our deep domain expertise. The company strives to go beyond the client expectations by bringing together a unique combination of talent, innovative thought process, design thinking and state-of-the-art technologies. The team is made up of professionals from across the globe brought together into two locations, primarily in Delhi and New York. This team effort helps us in understanding customers requirements with out any cultural or language barriers.

Our key business segments include Industry wide Content Management Systems, Health, Education, Enterprise IT and Travel. 

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$10,000+
 
$25 - $49 / hr
 
10 - 49
 Founded
2015
Show all +
Water Mill, NY
headquarters
other locations
  • 510, 5 Avenue
    Greater New York, NY 10036
    United States
    (631) 339-0074

Portfolio

Key clients: 

Padlifter, Salonziba, VTLbranding, Designhamptons and many more.

Reviews

5.0
6 reviews
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Web Dev & Design for Digital Marketing Firm

“I think their accountability really stands out from the crowd.”

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Jan. 2014 – Ongoing
Project summary: 

Leadingdots Solutions Pvt Ltd designs and develops custom backend software for the web development projects of a digital marketing company, including client relations and membership portals.

The Reviewer
 
2-10 Employees
 
New York, New York
Ivo Tomasini
President & Founder, 57interest Design LLC
 
Verified
The Review
Feedback summary: 

Third-party clients report high levels of satisfaction with the solutions provided by the Leadingdots Solutions Pvt Ltd team. They are an honest and effective company and bring significant industry experience to the table, helping to guide larger decisions toward the best possible product.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the founder and president of a digital marketing ad agency and software developer.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leadingdots Solutions Pvt Ltd?

We hired Leadingdots Solutions Pvt Ltd to help us with software development for our clients.

SOLUTION

What was the scope of their involvement?

They have helped us with several web development projects. When we are working on websites that include features like client portals or customer relations portals, the job of creating and customizing those for the specific functions our clients need falls to them.

One of the projects recently was a request from a precious metals investment company for a website with a backend membership login system. They designed a system that allows clients to access their accounts and be able to see their inventory and the real-time progress of the equity in their investments.

That particular site was on WordPress, so they utilized JavaScript for the development. In general, we handle most of the frontend designs, but they take care of everything on the backend, including designing the user flows and things like that.

What is the team composition?

Over the years we’ve worked with them, we’ve had anywhere between 1–4 developers working on our projects, including our project manager with them.

How did you come to work with Leadingdots Solutions Pvt Ltd?

I met Rakesh (Founder, Leadingdots Solutions Pvt Ltd) online many years ago, and started working with him around when he started his company. He was a freelancer at the time, but he’s got a pretty big company now.

How much have you invested with them?

In total, we’ve spent somewhere between $40,000–$60,000.

What is the status of this engagement?

We started working together in January 2014 and our engagement is very much ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We look a lot at the reviews we receive from our clients, and a big part of those positive reviews comes from the timely work they’ve delivered for us and reflects our clients’ satisfaction with the quality and budget of those projects.

It’s also allowed us to grow in the time that we’ve worked with them because we have a tech team that we weren’t able to utilize before. Having them to handle a lot of the day to day maintenance of websites and building out little plugin scripts frees us up to do more on the business development side.

How did Leadingdots Solutions Pvt Ltd perform from a project management standpoint?

I have really great access to them even though they're located in India. I can call them up any time I need help, and Rakesh actually comes to New York a few times a year and visits, and we’re able to discuss any larger issues or questions we have.

The other thing I really appreciate about their project management style is that, since we are operating with third-party clients, they are very flexible in accommodating how the client wants to handle communication.

What did you find most impressive about them?

I think their accountability really stands out from the crowd. Just gaining trust over time by not making excuses and being very clear about what they can and can’t do is something you don’t find very often. They’ve also been great about helping me to steer clear of potential dangers or budget problems and provide honest advice about what they think is the best direction to go in a lot of cases.

Are there any areas they could improve?

I think their visits to New York have been a great improvement in terms of facilitating even closer communication, but nothing they do is causing us any problems.

Do you have any advice for potential customers?

Their process is very intuitive and gets broken down into easy steps. They have a whole idea incubation area that they can work through with you, so if you don’t necessarily have your idea completely nailed down, that’s not going to be the end of the world. Just start where you are and they’ll be able to help you move forward.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

CX Survey Development for Skincare Salon

"They communicated, took responsibility for their work, and were cost-effective."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2018 - Nov. 2019
Project summary: 

Leadingdots Solutions Pvt Ltd created an app for both iOS and Android that contained a customer survey. The technology was displayed on an iPad at the point of sale.

The Reviewer
 
11-50 Employees
 
Singapore
Paul Cameron
Founder & CEO, ServiceQUIK
 
Verified
The Review
Feedback summary: 

The team delivered a final product that's high-quality and designed according to expectations. Communication was never an issue because of the organization the team provided through Basecamp. The iterative project relied heavily on their successful, collaborative work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

This work was done for one of our companies - SkinFitness, which is a skin salon retail business in Singapore. I am a Director and co-founder.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leadingdots Solutions Pvt Ltd?

To develop a customer experience 5 Star survey that is integrated with our Point of Sale and displayed via an iPad at the reception desk. It asks a customer, during check-out to rate the service they had just received. It states their name, their Service Provider's name.

What were your goals for this project?

Build an iPad (and Android) app, along with a WebApp for administration, subscription billing via STRIPE and management and pairing of the mobile devices.

SOLUTION

How did you select this vendor?

Had done some earlier, smaller work with them.

Describe the project and the services they provided in detail.

Simple, clear and easy for a customer to use and not feel intimidated by. It had to use the POS API to extract customer details, as soon as the payment process had begun and displayed on the iPad before the customer had completed their transaction. There was a WebApp built to provide administration and to "pair" with the iPad. Integration with STRIPE was built for monthly subscription billing.

What was the team composition?

Unsure exactly. Assume there were some full-stack devs and UI/UX dev.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Has worked exactly as designed and planned. Easy to use from the customer's perspective. Is now used to provide our staff incentive plan which is totally based on CX (customer experience)

How was project management arranged and how effective was it?

Communicated over Basecamp collaboration software and delivered in an Agile iterative manner. Project delivered as expected.

What did you find most impressive about this company?

They communicated, took responsibility for their work, and were cost-effective.

Are there any areas for improvement?

None that I noticed

5.0
Overall Score Will use them again
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Easy to communicate
  • 5.0 Cost
    Value / within estimates
    Price as agreed with extras as agreed.
  • 5.0 Quality
    Service & deliverables
    On time, on budget and delivered as designed.
  • 5.0 NPS
    Willing to refer
    Recommended to work with

Frontend Web App Development for Digital Product Company

“They are always consistent, and they're willing to go back into projects to make revisions.”

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5.0

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Oct. - Nov. 2016
Project summary: 

Leadingdots Solutions Pvt Ltd is an outsource partner for an app developer. They provide frontend support in HTML, CSS, and JavaScript. In a recent project, they created the first-version prototype of an app.

The Reviewer
 
2-9 Employees
 
New York City Metro Area
Keenan Echols
Owner & Creative Director, Alkeen Creative
 
Verified
The Review
Feedback summary: 

The work that Leadingdots Solutions Pvt Ltd delivers is reliably good. They are transparent with pricing and scheduling, and they manage projects well. The collaboration is positive and lasting.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We provide web and native app design solutions to clients. I'm the owner and creative director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leadingdots Solutions Pvt Ltd?

We needed to outsource frontend development for a web application prototype.

SOLUTION

What was the scope of their involvement?

They provide HTML, CSS, and JavaScript development services for a responsive web application They set up the framework and handled all the code. They took my designs and created a functioning, first-version prototype.

What is the team composition?

I have one main point of contact. I've worked with him for the past ten years. He also had three or four developers working under him.

How did you come to work with Leadingdots Solutions Pvt Ltd?

I met my contact at Leadingdots Solutions Pvt Ltd through a mutual friend. We worked on our first project together for two years, and we've maintained a relationship since then. Whenever I have a development need, I go to him.

How much have you invested with them?

This specific project cost about $2,500.

What is the status of this engagement?

The project took about 45 days in winter 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They provided great work. I've had issues with other teams, but Leadingdots Solutions Pvt Ltd is always consistently good. They kept us up to date, and they were very open with pricing.

How did Leadingdots Solutions Pvt Ltd perform from a project management standpoint?

Their project management is great. We usually use Trello and Jira for our collaborations.

What did you find most impressive about them?

I've referred them to other people who also had positive experiences. I only hear positive things about them, and I enjoy our work together. They are always consistent, and they're willing to go back into projects to make revisions.

Are there any areas they could improve?

They could expand their resources. Some of our projects are too large for them, and a bigger team would let us work with them more regularly.

Do you have any advice for potential customers?

Have clear requirements and document all your milestones from the beginning. That will make sure everyone stays on the same page.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

SaaS Application Development for B2B Startup

“Their team completely understands our vision.”

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5.0

Quality: 
4.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Apr. 2019 - Ongoing
Project summary: 

Leadingdots Solutions Pvt Ltd is developing a SaaS application for a startup. The application combines CRM and presentation tools for beverage sales. The iOS version is currently in development.

The Reviewer
 
2-9 Employees
 
New York
Owner, Startup
 
Verified
The Review
Feedback summary: 

The quality that Leadingdots Solutions Pvt Ltd is high, and the project already receives positive feedback from the internal team. They are flexible, responsive, and open to feedback. They understand the goals, and they help to achieve them.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the owner of a startup. We are developing a SaaS application for our B2B customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Leadingdots Solutions Pvt Ltd?

We hired them to help us with development.

SOLUTION

What was the scope of their involvement?

They're putting the whole application together. They've collaborated with us for a couple of months, and they're deep into the process. The application serves salespeople in the beverage industry. Our clients need access to several tools that allow them to do their job effectively, and our app improves their productivity and efficiency. It's a combination CRM and presentation tool. For now, we're just developing an iOS version, but we plan to build an Android version in the future.

What is the team composition?

Altogether, there are about ten people involved in the project.

How did you come to work with Leadingdots Solutions Pvt Ltd?

A friend of mine used them in the past and referred them.

How much have you invested with them?

The total cost is between $30,000-$50,000.

What is the status of this engagement?

We've worked together for about six months. The project began in April 2019 and is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of their work is top-notch. I'm very happy with the service they provide. All my colleagues feel the project is progressing as it should. We appreciate Leadingdots' flexibility and responsiveness. They're very receptive to our feedback.

How did Leadingdots Solutions Pvt Ltd perform from a project management standpoint?

They're excellent project managers. We communicate through Google and Microsoft Office extensions, but we don't have any particular channels for project management.

What did you find most impressive about them?

Their team completely understands our vision. That isn't always easy with outsourcing, but they know exactly what we hope to accomplish.

Are there any areas they could improve?

They could improve their communication channels. It would be helpful to have a universal platform for all our interactions. We haven't had a problem, but one channel would help streamline the process.

Do you have any advice for potential customers?

Get an understanding of what they want from you. Also, be involved in the entire development process. That will help them provide exactly what you want.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Full-stack Dev for Startup Website

"They make sure their work aligns with client expectations by clarifying the goals for each task."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
May 2017 - Ongoing
Project summary: 

Leadingdots Solutions Pvt. Ltd. provided full-stack web development for a website that connects rental hosts with service providers.

The Reviewer
 
1-10 Employees
 
Sydney, Australia
Evian Gutman
Founder & CEO, Padlifter
 
Verified
The Review
Feedback summary: 

Site traffic continues to increase significantly, while bounce rate has decreased. Leadingdots Solutions Pvt. Ltd. provided regular updates and check-ins, eliminating ambiguity and fostering collaboration. Most impressively, their attention to detail and customer service was spot-on.   

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Founder & CEO of Padlifter - the world's largest marketplace of short-term rental service providers. We connect Padlifter helps short-term renta hosts and property managers find products and services, both locally and globally, that simplify their life, enhance their guests' experience and make them more money. Hosts and property managers come to the Padlifter marketplace as their “one-stop shop” for running a successful short-term rental operation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leadingdots Solutions Pvt Ltd?

We hired Leadingdots Solutions to do custom web development work for us and ensure that the website had a range of features that would attract and retain a large number of satisfied users.

What were your goals for this project?

The goal of the project was to implement the desired features at a cost effective price and high technical standard.

SOLUTION

How did you select this vendor?

I selected this vendor after working with a number of other full-stack developers on different projects. I found the caliber of work and deliverables to be of a much higher standard with Leadingdots Solutions.

Describe the project and the services they provided in detail.

Leadingdots Solutions have been involved in every step of the web development for Padlifter - from ideation through to implementation and review.

What was the team composition?

I have had different levels of contact with different team members throughout the engagement. Almost all of my interactions have been coordinated through a centralized project manager who has an intimate knowledge and familiarity with my business and my goals. I have been very satisfied with this arrangement.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

As a direct result of Leadingdots Solutions work, web traffic has consistently doubled every three months for the last year. We have also reduced our bounce rate significantly as a direct result of the amazing new features and functionality that were introduced with the projects completed by Leadingdots Solutions.

How was project management arranged and how effective was it?

I have been very satisfied with the project management arrangement. Communications are centralized through a primary project manager that is very familiar with my business and goals. Regular updates on progress and check-in's take place, and different tools are used for collaboration and communication that ensure that all tasks are completed to the highest standard, and any questions or ambiguity clarified upfront.

What did you find most impressive about this company?

I have been most impressed with the level of customer service and attention to detail that I have been presented with as the client. They make sure their work aligns with client expectations by clarifying the goals for each task. They also do this at a very competitive rate which delivers good value for money.

Are there any areas for improvement?

I have been very satisfied with all elements of the engagement and have no recommendations for improvements.

5.0
Overall Score A pleasure to do business with!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Always responsive and available
  • 5.0 Cost
    Value / within estimates
    Great value for money
  • 5.0 Quality
    Service & deliverables
    Great quality of outputs and deliverables
  • 5.0 NPS
    Willing to refer
    No hesitation in recommending to others

Software Support Partner for Co-Working Space Company

"They're able to understand our business and act like partners, not just vendors."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2019 - Ongoing
Project summary: 

Leadingdots Solutions Pvt Ltd provides ongoing development support for a co-working company's apps. They handle software development and testing.

The Reviewer
 
201-500 Employees
 
New Delhi, India
Ankur Gupta
Senior Project Manager, Awfis Space Solutions
 
Verified
The Review
Feedback summary: 

Backed by Leadingdots Solutions Pvt Ltd's Agile support, the internal team is able to turn around projects much faster, ensuring a superior experience for the end user.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Senior project manager for Awfis space solutions, which is the biggest player in co-working in INDIA. We have various applications for our in-house team and for our clients which sit in our offices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Leadingdots Solutions Pvt Ltd?

Ongoing project support

What were your goals for this project?

Quick turnaround with great quality.

SOLUTION

How did you select this vendor?

Vendor who is quick to onboard and flexible in his approach. Where there is free flow and honest communication.

Describe the project and the services they provided in detail.

Software development and testing

What was the team composition?

Testing enginner and app developers, web project developers, ui guys.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Quick turnaround time allowed us to go live much faster and ensure great experience for our software user's.

How was project management arranged and how effective was it?

They are very agile and flexible in approach. Based on different projects different approaches were used.

What did you find most impressive about this company?

They're able to understand our business and act like partners, not just vendors.

Are there any areas for improvement?

Need to multi skill people.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer