What evidence can you share that demonstrates the impact of the engagement?
We currently have users in 49 states, and our convergence rate from downloading to becoming an active user is 80%. Both of those are a testament to the way the app looks and feels upon immediate download, and how user-friendly it is.
How did Launchpeer perform from a project management standpoint?
Starting from the project kick off, they did a wonderful job of managing our expectations. We used two-week sprints, and during that time both developers were in contact with our CTO. I worked mostly with the founder on the overall project and client management side.
One of the biggest successes in their project management was that very early in the process they identified that our CTO wasn’t familiar with the language. By identifying and flagging that, they were able to adjust the timeline in a way that didn’t affect our targeted launch date.
What did you find most impressive about them?
I’m continuously impressed with their follow up. The founder and I have stayed in touch with each other over email and text. He still provides support, guidance, and occasional grant writing. He’s stayed in touch with us as a business, because he believes in what we do and that we’ll make a difference. That in and of itself makes him a good partner and helps Launchpeer stand out amongst their competitors.
Are there any areas they could improve?
When we worked together, the testing and QA environment could have been better. I don’t remember what platform we used, but the results were difficult to share across people and teams. However, they have grown since we’ve worked with them, so it may no longer be an issue.
Do you have any advice for potential customers?
If you come to Launchpeer not just from a development perspective, but wanting business advice, they will provide that value-added service and really analyze your business strategy. They won’t just be on a project to write code and make money but to advise you on best practices and strategies. It’s smart to have them as a partner in this industry.
The app and pitch deck met the expectations of the internal team, featuring beautiful and professional designs. Launchpeer's professional team establishes a successful working relationship through collaboration and communication. The skilled team goes above and beyond to deliver results.