Can you share any outcomes from the project that demonstrate progress or success?
We were very happy with how quickly Lacey worked to get the website going. We didn't have any visibility and 0 rankings. Within 3 months we had significantly improved and started showing up on the Google maps and traffic to our website orders increased by 25% from the first month. Now rank on page 1 for many of our target keywords.
How effective was the workflow between your team and theirs?
Lacey was quick to communicate by phone, text or email. There was a lot of communication within the first month or 2 since we were just starting but after that we were able to get reports once a month and anything we needed or had questions about we would just reach out and ask. Usually would get a response the same day. We do quarterly called to make sure goals are on track and process in the digital marketing strategy set up by laced media.
What did you find most impressive about this company?
Efficiency and honesty. Lacey was open about the SEO expectations seeing that we are new and projected we would see visibility within 3 to 5 months. She was patient to explain SEO and suggested we start there before dropping a lot of money into PPC. The other vendors I previewed seems like they wanted to sell every service they had but Laced Media was conservative with still getting incredible results.
Are there any areas for improvement?
I couldnt imagine it going any better. We will be sticking with Lacey for any digital marketing for the restaurant or any other business we decide to do next.