What evidence can you share that demonstrates the impact of the engagement?
All of our platforms have experienced a huge increase in engagement since we started working with Label 428. We've seen more users share and like our content. They've helped us with a lot of ad boosting, as well, which has certainly helped. We've seen some incredible results from partnering with Label 428.
How did Label 428 perform from a project management standpoint?
Label 428 has demonstrated excellent project management abilities. They're very proactive and stay on top of us as a client to ensure we execute everything on time. Rather than waiting for us to ask a question or raise a concern, they take initiative and let us know right away if anything doesn't seem to be working well.
By noting which types of posts are more effective, they help us figure out which efforts to pursue more of. They've both been quite receptive to our input and generated their own ideas to suggest. Our main form of communication is a combination of phone and email. Once in a while, they have a face to face meeting to make sure everything is on track.
What did you find most impressive about them?
Many social media companies we've worked with in the past used stock photos and regurgitated content over and over. Everything Label 428 does is original, creative, and unique. They've created some fabulous videos for us that we've been able to air on three TV stations. The quality of their work is phenomenal.
Are there any areas they could improve?
I really don't have any complaints about Label 428 all. I enjoy working with them and think they do a fabulous job for us.
Do you have any advice for potential customers?
Be clear on your strategy and describe the results you're looking for. Give Label 428 as much background information as you can and let them perform. They'll do a great job.