What evidence can you share that demonstrates the impact of the engagement?
We’ve used the finished videos in various channels, supporting our organic, paid, and lead nurturing strategies. We’ve also featured them on our website and blogs. So far, viewers have given a lot of great feedback, and we plan to continue producing content with Kyro Digital.
How did Kyro Digital perform from a project management standpoint?
They’re flexible and easy to work with. With past vendors I’ve worked with, I had to note the time codes in an email and try to describe the changes I wanted. In contrast, Kyro Digital uses Vimeo’s collaboration tools to track feedback, which makes it easier to post comments directly on the screens. The team always makes sure to ask for clarification if they have any questions about my notes.
As for project logistics, they’re able to adapt to our deadlines and provide a flexible pricing structure. Kyro Digital is great about working with us if our budget is a bit stretched during certain months, and they’re committed to helping us achieve our goals.
What did you find most impressive about them?
Not only are they experts in their field, but they’re also an approachable team that’s vested in our projects. I appreciate having a production agency that works toward our success while still remaining flexible and affordable.
Are there any areas they could improve?
They could be a bit more proactive in promoting their other skills. We’ve only seen what they could do for our specific video type, but I’d like to see what else they could recommend or suggest. Other than that, they’ve been great.
Do you have any advice for potential customers?
Communicate with them throughout the project even if you come in with a specific idea in mind. They’re approachable and can often suggest new concepts or approaches that might be a good fit. If something is outside of their scope, I’m sure they’re able to recommend alternative solutions.