Marketing that sells
Our mission at Kreatik is to create marketing that sells. We build websites and applications, do UX/UI design and research, create beautiful and convincing content. We carefully measure key results of our products and campaigns.
In over 7 years of operation, Kreatik has delivered more than 200 projects for various companies – from small startups to international corporations.
Focus
Portfolio
Eurocash S.A., Danone, Mediporta, Mo.Design, Galicjanka, Handen, Borjomi,

Distribev
Distribev company sells and distributes alcohol and beverages for traditional retail and HoReCa industry.
Our tasks in this project were to design and implement a new corporate website for Distribev and webwriting.
The website was to be based on the best user experience practices and put a lot of emphasis on positioning. It was also important that the website engine allowed for simple and independent editing by Distribev employees.
We started our work by establishing the architecture and creating UX mockups. Importantly, the website contains only the necessary information, clearly presented, and at the same time it is addictive and engaging. It presents Distribev as a "category leader", which directly fits in with the company's mission to be the first choice for its customers. Distribev focuses on people - both clients for whom we have prepared three separate landing pages: retailers, producers and the HoReCa industry, as well as current and future employees of the company for whom a Career subpage has been created.
We wanted to properly display Distribev's assortment divided into alcohol and non-alcoholic categories - the most popular of them can be selected from the first screen of the home page. Then, on the subpage of the offer, each category can be filtered according to various criteria. The offer can be easily expanded by adding new brands and products. An important part of the website - especially in the context of positioning - are also subpages of all 33 branches. On each of them you can find a short description and contact details. The website layout is modern and minimalist and is dominated by the main color of the brand - navy blue. Thanks to this, the website is very readable and pleasant to read.

Meditrans
Meditrans needed a digital tool to support the sale of dental units (chairs and its parts) for the Chirana brand, of which it is the main distributor on the Polish market.
We started our work with creating a website where user can find detailed information about the offered units. Each available model of the chair and its parts is described in detail on the website. Additionally, the user has access to the professional specification and product brochure. The “Contact us” button has been highlighted on the home page and subpages, which, when clicked, takes the user to the contact form.
The website also includes a link to the dental unit configurator we have created. This functionality is especially useful for traders. After clicking the button on “Configure unit”, the user is redirected to the configurator, which allows creating an individual offer with a detailed quote. Users can then send it by e-mail or save it, to return to it after some time and calculate the available discount.
The look and feel of the website and the configurator are based on the Chirana brand identification. The colors are subdued and perfectly contrast with the multi-colored products of the brand. Only green accents and blue buttons attract attention in properly planned places.

Web application Thank You Cards
Our task was to propose a digital solution for the paper version of the current HR tool – “THANK YOU CARDS” for the entire Orbico Group. This tool, mainly used by office and warehouse workers, was to expand its target group thanks to the possibility of sending thank you cards electronically. The tool was to be used by Orbico employees from all countries, who speak 18 languages.

HANDEN
HANDEN is one of the leading B2B independent suppliers of electricity and gas in Poland.
We got a brief from the Albedo agency. As part of our cooperation, we were asked to design and implement a new website. The old one needed to be refreshed and adapted to the latest trends.
An important element of the brief was the ease of making contact with the company, the opportunity to collect leads, also a clear presentation of the offer.
We started from scratch, creating a completely new layout. Now visitors can learn about CSR activities, get to know the founders or read the blog.
What is the most important element of the site, however, is the ease of contact with company representatives. The contact form or telephone numbers for the helpline are located in almost every tab and are graphically highlighted.
On our side was the graphic design, copywriting, implementation of translation into three languages and programming.

GALICJANKA
Our task was to design a landing page that would show the brand and products in a simple and attractive way. The website’s goal was becoming a showcase of the refreshed brand. In addition to the design and implementation of the new website, we are also responsible for the company’s visual identification.

Klaudia Pingot
Klaudia Pingot is a speaker, psychologist and trainer with many years of experience who combines knowledge from many fields, such as psychology, physics, biology and neurology, and proposes innovative methods of working on yourself. Klaudia runs events and training as well as online courses.
Klaudia needed a website that would allow interested people to learn about the methods of her work and herself and that also be a place where the user will be able to purchase training and courses conducted by her.
We have prepared UX projects, the client's path and, together with Klaudia, we have developed the logic of the website's operation. We designed the website to create a space where Klaudia would be able to sell her trainings and courses online. The challenge was to create this place so that the detailed descriptions of the courses remained legible for the user. In addition, we also designed a course publishing tool to be able to share them with customers who have purchased them. We wanted to show users that Klaudia is active on YouTube, so visitors can see the materials shared on the channel directly on the website.

Głosem Zwierząt Foundation – social campaign
The main goal of the campaign was to promote the idea of “Don’t buy, adopt.” The indirect goal was also the financial support of our client – Głosem Zwierząt Foundation. Popular Polish actors spoke on behalf of the Foundation’s animals. Their characters told stories about overcoming shyness and finding the other half – their own pet. We got full creative control to come up with a creative concept that would support the message of our client and interest the recipients. We cooperated with the experienced director duo Andiamo, which took up not only directing but also the production of the entire campaign.
Thanks to the small performance campaign and PR activities, our campaign has reached almost one million views on Youtube, over 500,000 views on Facebook and Instagram. According to Newspoint, the estimated range of our campaign was 1.3 million recipients and a media equivalent of 151.5k zł. The feedback from recipients was very positive. We were praised for originality and humour and the ability to surprise the viewer.

Z NATURY
NOWALIJKA is a producer of vegetables.
Our task was to brand the company’s new product – ready-to-heat soup.
We started our work by conducting strategic workshops. It allowed us to develop personas, brand values, and tone of voice. Next, we came up with the idea of a name, logo and packaging labels.

Winosfera
Winosfera is a wine concept that includes wine shops in four Polish cities as well as a restaurant and event space in Warsaw. The owners of the brand focus on the promotion of the best wines from the New World.
Our task was to design a responsive corporate website, so we did, but before getting to the right job, ie mock-uping and drawing the page, we met to get to know the client’s needs.
Together, we decided that the new website should distinguish lightness and elegance. The new website is a response to the change of image, new positioning of the brand.The client also wanted the highest possible level of CMS flexibility in terms of text and graphic content modification. The site is responsive and can be used on mobile devices.At the end, or rather the beginning.
Our cooperation with the Winosfera brand did not end with the implementation of the new website. To be continued…

HauChat
The interactive application HauChat was launched on the site, previously designed by us - www.centrumdlazwierzat.pl. This website presents the idea of building a unique place in our city, Poznań. The Center for Animals will be very well equipped with modern dog paddocks and a training room amongst many other facilities. Most importantly, however, it will house an animal shelter that will be able to accommodate 250 dogs and 250 cats.
HauChat is a free web application, where you can talk to a pet. In addition to being entertaining, HauChats primary function is education – it will show users how to look after a pet in everyday situations.
Promotion of such a unique initiative requires unique solutions. We used the Progressive Web App, a modern type of web application.
In addition to the modern solution, we also made sure to provide an aesthetic design by using our own illustrations and micro animations.

HOOP POLSKA
Hoop Polska belongs to the Kofola ČeskoSlovensko a.s. group, which is one of the most important producers of non-alcoholic beverages and bottled water in Central Europe. The company exports its products to the countries of Western Europe, the United States and Canada. Hoop Polska has over 300 employees.
Our task was to design a responsive corporate website as an answer to the rebranding of the brand, so that the character of the brand is communicated in a best way.

BORJOMI
Borjomi is producer of georgian mineral water of volcanic origin. It is exported to over 30 countries around the world and is considered one of the most exclusive water in the world.
Our task was to create a marketing strategy for the brand on the polish market. The aim of our activities is to raise awareness among consumers and increase the sale of Borjomi water in Poland.
We have created a communication strategy based on four archetypes whose behaviors are identical with the brand values. The target groups are: foodie, art lovers, passionate about travels and amateurs of an active lifestyle.The main claim of the campaign is STAN BORJOMI - the state of mind of Borjomi. It symbolized the fallowing values: activity, curiosity of the world, openness to new sensations and creativity.
We have planned comprehensive actions including: social media, bumper ads campaign, new landing page and events. They are addressed to each of the target groups with personalized messages.
All activities are based on key performance indicators established with the client, thanks to which we successively follow the results of our actions.

Genactiv
Our task was to design a responsive e-commerce website to reach the new target group. When designing the website, we had to rely on a rigidly developed brandbook, adopted graphic line.
The challenge was also work on the newly created shop engine – shoplo.
When designing the site, we have placed great emphasis on the extensive educational section. We wanted the store to offer interesting content besides offering the obvious function of a simple and intuitive purchase.
We wanted the store visitors to know that Genactiv is a pioneer and specialist in the industry.
The client also wanted a simple and intuitive content layout. The site is responsive and can be used on mobile devices.

Geek Girls Carrots
Our task was to create a responsive website for the community, that is already widely recognized (operates in over 30 cities around the world). We wanted the new site to reflect the character of this community.
When designing the website, we focused on a transparent and minimalist layout.
We put a strong emphasis on providing information about events by using the option of selecting the content based on geolocation. An important element of the project was also informing about partners, job offers in the IT industry and blog.

Fundacja Dom Autysty
After accomplishing the #youreentangled social campaign, we were invited again to cooperate with the Dom Autysty Foundation. The members of the Foundation are parents of teenagers with autism. Their main goal is to provide a safe future for their children by building a specially adapted facility, which will also be open to other adults with autism.
Our task
The Foundation focuses on raising money for the construction of the house and it also supports efforts to finance the operation of such facilities throughout Poland. One of the tools supporting the Foundation's activities is their website, which allows to reach a wide group of people.
We designed a simple website featuring a donation button with online payment options. It makes it really easy to contribute to the foundation’s goals. We welcome you to help and we keep our fingers crossed for the Foundation achieving their goal!

MrCoffee
At Kreatik we love good coffee as much as beautiful design. For that reason we decided to add some color to sleepy mornings and create a branding for our dream coffee brand – MrCoffe.
MrCoffee is a smart visual identity based on the latest trends addressed to young, active people. We want MrCoffee to be their backup during long city walks or weekend getaways. They can rely on him on the way to work or to the university.

Hicron
Hicron is an integrator of IT systems specializing in the implementation of comprehensive IT projects for large and medium-sized companies.
We started this project with a UX audit of the existing website, as well as a traffic analysis exercise with Google Analytics. Based on the results, we built an entirely new information architecture. We designed new, unique icons set which can be used in presentations, e-mail correspondence and other marketing materials. We also prepared 20 page e-book in which we introduced the company, their history, employees, numerous awards and aims for the future.

PWA: #youreentangled
We used Progressive Web App technology to build an interactive chatstory which was alternative way of promoting a book. We chose one of the ten criminal stories comprising the book and, based on the plot, we created an interactive chat story. For this purpose, we used Progressive Web App (PWA).

Drinco - mobile app
We designed and built a mobile couponing app. Drinco is engaging consumers of offline stores using promotions, deals, and discounts. It was designed for Eurocash Alkohole – the largest alcohol wholesaler in Poland to support small grocery shops and specialized liquor stores in competing with the larger retail chains.
In addition to creating the product, we have been also responsible for the launch campaign including social media, performance marketing (SEM and facebook ads) and supervision of PR and event teams.

PingWin - microlearning mobile app
PingWin is an app prepared for grocery and and liquor store employees in order to broaden their knowledge.
The PingWin app is intended for store employees. It features short video lessons and quick quizzes, more like a fun game rather than work training. Users can earn badges, create their teams, and compete against other stores.

Take a selfie contest
The work on this project started from developing a contest mechanism. The task was to submit a creative selfie taken during doing make-up. The prize was a set of valuable and trendy cosmetics selected by LilyChannel. For this campaign, we decided to choose Social Media advertising – YouTube, Facebook, Instagram, and Snapchat. We drove users to a dedicated landing page developed by us that encouraged users to complete the contest task.

Mo design - website
We designed and implemented a responsive website with rich product catalog as a part of the rebranding campaign of Mo (formerly Cermag), a wholesaler of home-decor products.
We rebuilt the information architecture and used a large number of high-quality photos to present the offer most effectively. We used a mega menu design pattern to allow the user to understand and navigate the vast range of Mo’s stock and pick the most suitable path to find desired product.
www.mo.design

Mediporta - website
We designed and implemented a user-friendly and sales-oriented website for Mediporta Electronic Medical Record SaaS. Next, we created a comprehensive communication strategy and implemented it within strategically selected channels, designed and produced sales materials, and also created content marketing campaigns.
www.mediporta.pl
Reviews
the project
Web Dev & UX Design for Real Estate Company
"We were really confident in Kreatik's abilities and experience in the industry."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the Head of Marketing responsible for the marketing support across digital and non-digital channels of all our investments in Tree Development Group - top real estate company. The company has been operating on the market for over 13 years. We offer flats, apartments and houses in intimate housing estates distinguished by an attractive location.
For what projects/services did your company hire Kreatik, and what were your goals?
We wanted the website to reflect the prestigious nature of the investment, and at the same time to be modern, quick and easy to edit. UX design was also important to us - we wanted potential apartment buyers to be able to use a intuitive website.
How did you select Kreatik and what were the deciding factors?
Kreatik convinced us with experience in designing websites and the rich portfolio of websites of various types. We also knew that they had previously been awarded for the design of other projects.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The first stage of our cooperation was to establish the inspiration in the context of the logo, then the agency proposed a logo and brand book design. We started working on the website from working on mock-ups, then, based on inspiration, the design of the main page and subpages was created.
fter our approval, Kreatik moved to website development. At the last stage of our cooperation recent changes have been made and all content has been completed.
How many people from the vendor's team worked with you, and what were their positions?
Our contact was Agnieszka - Account and PM and she coordinated the entire project. During her vacation, Dawid, Head of Delivery, replaced her. I did not have direct contact with other employees, but the team working for us certainly included UX designer, UI designer and web developers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are pleased with the possibility of simply editing of the website, which was very important to us from the very beginning. We are also pleased with the website design. Our satisfaction may be confirmed by the fact that we are just starting cooperation with the Kreatik agency on the website for the next investment.
Describe their project management style, including communication tools and timelines.
The work proceeded according to the schedule and any shifts were always communicated. Every week we received a weekly report with completed and planned tasks. We have communicated by e-mail and telephone, and we discussed mock-ups and graphic designs together in the Invision web application.
What did you find most impressive or unique about this company?
We were really confident in Kreatik's abilities and experience in the industry. During our cooperation on the new website, we consulted the team on UX solutions and tools and we could always count on professional support.
Are there any areas for improvement or something they could have done differently?
Due to the complex decision-making process in companies like ours, Kreatik should assume longer time for customer feedback and more than one round of corrections. Besides, I don't see any need to change the way the agency works.
the project
Website Dev for Leading Consumer Goods Distributor
"Kreatik is focused on the customer and his satisfaction, and not on closing another project."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm HR Coordinator in Orbico Group responsible for employer branding activites, builiding employees engagement and digitalization HR processes. Orbico Group is No. 1 distributor in Europe, which was founded in 1987.
For what projects/services did your company hire Kreatik, and what were your goals?
Digitalization of the current HR solution, which functions only in the traditional paper version, and which is used mainly by office and warehouse employees. The solution is a 'thank you cards', a way to thank colleagues for their support in their daily work - in the spirit of feedback.
How did you select Kreatik and what were the deciding factors?
Through an organized tender. When talking to external companies, we took into account the size of the organization, international experience, understanding of the project, and potential ideas for the development of the application.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
Once we selected Kreatik we had two discovery meetings to discuss our goals and objectives. Within first two weeks we received mockup and initial design of the applicaton. After internal agreement with our HR Director an HR&CD team, we provided the feedback and Kreatik finalized the all changes.
After our approval, Kreatik started designing the website. Then we got a test environment that helped us catch potential bugs. After one round of corrections, the application was transferred to our internal server.
How many people from the vendor's team worked with you, and what were their positions?
We were assigned a project manager to support us and serve as the main point of contract throughout the project. The Project Manager always attached an additional person on the copy, who took over the project in the moment of absence. The terms of the contract were agreed with the owner of the company.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After the first month of launching the application, employees almost 1,500 thank-you cards. This means that 50% of the Orbico e-mail users received cards. It is a huge success! We are planning further communication campaigns that will support the operation of the tool and remind employees that it is worth to appretiate others.
Describe their project management style, including communication tools and timelines.
The Project Manager assigned to the project sent action plan status with an update every week. At the time of difficulties or possible delays, we were informed on a regular basis. 90% of communication took place via e-mail. This form of cooperation allowed us to keep up to date with the project and report any difficulties to the management board in advance.
What did you find most impressive or unique about this company?
Our cooperation was certainly helped by the understanding of the project and an individual approach. Due to the fact that Kreatik had a similar solution in its organization, we quickly found a common language.
From the very beginning, clear rules of cooperation, assigning a project manager, open and transparent communication was our success. During the project implementation, the company proposed additional application functionalities that were not planned in the first phase of implementation.
It showed us that Kreatik is focused on the customer and his satisfaction, and not on closing another project.
Are there any areas for improvement or something they could have done differently?
The only area for improvement is taking into account large organizations in which the decision-making process is quite long before specifying the time for signing the contract in the action plan. Communicating contentious points of the contract to customers during the second meeting or sending the draft contract at the negotiation stage can speed up the proces.
the project
Brand Revamp for Mineral Water Company
"We are satisfied with the direction the brand has taken."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the the brand manager of Galicjanka. In 2020, the brand underwent a complete rebranding, gaining new labels and image (KV, claim) and also promotion tools.
For what projects/services did your company hire Kreatik?
The image of the Galicjanka brand has not changed for many years, we knew that in order to expand our distribution network we had to position ourselves as a more modern and fashionable product.
We have not changed anything in the composition of our product, which has been appreciated by customers for years (especially in several regions of Poland), but we wanted the appearance of the product to be more in line with modern trends.
What were your goals for this project?
We wanted to build a strong brand strategy, and at the same time we wanted to find a long-term business partner (agency).
How did you select Kreatik?
We knew that this agency has a lot of experience working for clients from FMCG industry
Describe the scope of their work in detail.
Due to the need to refresh the image of the brand that has been on the market since 1997, we hired Kreatik to work with us to develop a new brand image. We met at a strategic workshop and worked out a direction together. Then, Kreatik designed visual identification materials for us, such as: business cards, e-mail footer and letterhead.
To support the sales department, a new website and catalogs (in print and online versions) were also created. There are also social media channels (Facebook and Instagram) and a video spot that will be promoted on the Internet.
What was the team composition?
At the strategic workshops, we met Maria, CEO at Kreatik and strategist, Monika - a UX specialist and Marta - our future Account Manager and Content Manager. We also cooperated with Magda, responsible for social media channels and cooperation with influencers.
We also know that there was a team responsible for the implementation of the website, graphic designers and motion designers, but we did not meet them.
Can you share any outcomes from the project that demonstrate progress or success?
It is obvious that building a brand image is a long-term process, and we have to wait a while for the first results. However, we are satisfied with the direction the brand has taken.
How effective was the workflow between your team and theirs?
Kreatik always listens to our opinion, apart from the weekly reports, we tried to meet at least once every 2 weeks.
What did you find most impressive about this company?
What I appreciate most is that Maria and her team are so committed to our brand success that they are ready to discuss with us for hours if they don't agree with something. For them, the most important thing is for our brand to be successful and they are not afraid of hard work to achieve it.
It is also important for us that the team, often presenting their ideas to the Management Board or the Supervisory Board, willingly shares their knowledge and explains the intricate nuances of marketing to people from other fields.
Additionally, I like the beginning of our cooperation within the framework of joint strategic workshops, where we were able to get to know the Kreatik team better and talk about our vision and goals, and the agency better understood our intentions. I knew it was important for the team to respond to our needs, but also to advise us on the best solution.
Are there any areas for improvement?
I have no comparison at work with other agencies, so it's hard for me to answer this question, but in terms of quality and communication, I don't see such a need.
the project
Video Marketing for Animal Nonprofit
"Certainly their greatest strength is creativity."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the president of the "Głosem Zwierząt" Foundation, which was created so that we could speak on behalf of those who have no voice. At the root of our action is disagreement - disagreement with cruel fate, treatment of animals as things, human indifference to their suffering, and impunity of people who bully them.
We are connected by passion and commitment to the protection of animal rights and the belief that we will be able to change their fate and make people treat them with due respect. One saved existence will not change the whole world, but it will change the whole world for this one animal.
For what projects/services did your company hire Kreatik?
We hired the Kreatik team to help us with a campaign that draws attention to the problem of homeless animals and show the activities of our Foundation.
We wanted to create a video campaign that would show the purpose of our activities in an original way. We wanted a wide reach so that as many people as possible learn about our Foundation and what we do on a daily basis.
What were your goals for this project?
The main goal of the campaign was to promote the idea of "Don’t buy, adopt." We also wanted to encourage people to financially suport our organization.
How did you select Kreatik?
We knew that this agency had experience in creating engaging campaigns for which they were previously awarded.
Describe the video(s) and the process in detail.
After the decision to start our cooperation, we had a kick-off meeting. Together with the agency and the director&producers team we talked about the purpose of the project, the requirements for the film, and technical details. Kreatik presented several creative visions.
They suggested that the key message should be built on a humorous and cheerful base as opposed to the heartbreaking campaigns that are usually seen in our field. We decided that the action was to be set in the recent past and this time it will be people who will be wooing for the attention of the animals. We went through the script writing process together.
The producers proposed a studio, scenography and, above all, actors who would meet our needs. We were lucky as all actors which agreed to perform in the campaign are very popular in Poland and decided to work pro bono. After a one-day film set, the director and editors got down to work.
The agency made sure that the final effect was in line with the original assumptions. Kreatik has prepared a key visual, media promotion plan, different versions of press releases and posts for social media channels.
Kreatik also made sure to contact influencers and opinion leaders who helped us promote the campaign.
What was your vendors' project management or feedback process?
Throughout the project, we worked with Maria Połońska, who is the CEO and strategist at Kreatik.
Apart from Maria, Magdalena Węcłaś and Marta Rzymkowska were also permanently involved in this project, both of whom were co-authors of the video script and comprehensively dealt with ePR (press articles, media contact, performance campaign on Facebook and Instagram).
Dawid Bartodziej was responsible for the campaign on the Youtube channel, and Joanna Kluczka designed the KV of the entire action.
Can you share any outcomes from the project that demonstrate progress or success?
Certainly, the first responses of Internet users were the reason to be satisfied, which almost exclusively were very positive. I also know that the Kreatik agency has already been awarded in the Golden Arrow marketing competition for this production.
Thanks to a small performance campaign and PR activities, our campaign reached almost a million views on YouTube, over 500,000 views on Facebook and Instagram.
According to the Newspoint (media monitoring portal), the reach of our activities amounted to 1.3 million recipients, which allowed them to estimate the media equivalent of 152k zł.
How effective was the workflow between your team and theirs?
We are satisfied with the way we communicate. The entire team of Kreatik was very involved in the project, presented us with different options and always spoke openly about their artistic vision, trying to reconcile it with the communication requirements of non-profit organizations.
What did you find most impressive about this company?
Certainly their greatest strength is creativity. The way they approached the topic of promoting the animal adoption campaign was very interesting, fresh, but also showed our message in a simple and understandable way.
Yes, they did it on a non-standard basis, but everyone easily understood what the campaign was about. Another reason why I would recommend Kreatik is their ease of communication, accessibility and the ability to adapt to changes and requests from the client.
Are there any areas for improvement?
I can't easily point the area to improve.
the project
E-Commerce Development for Wholesale Distribution Company
"Kreatik thinks outside the box."
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m an e-commerce sales manager at a wholesale distribution company.
What challenge were you trying to address with Kreatik?
We hired Kreatik to develop an e-commerce platform.
What was the scope of their involvement?
Kreatik built a vendor platform that allows the sellers to manage their offers, prices, and orders on the marketplace. Their team designed the portal and created UX graphics.
How did you come to work with Kreatik?
We worked with Kreatik on previous projects. Their team came highly recommended from another IT provider. We no longer work with that IT provider but continued our partnership with Kreatik.
How much have you invested with them?
The project cost $25,000.
What is the status of this engagement?
We worked with Kreatik between November 2017–May 2018.
What evidence can you share that demonstrates the impact of the engagement?
Kreatik provided a lot of input into the product. Their team was proactive with formulating new ideas. The engagement was efficient, responsive and cooperative. Everything went according to plan. We will recommend their team to other clients.
How did Kreatik perform from a project management standpoint?
Their project management style was professional. Kreatik made out team feel cared about. There was a member of their team that made sure everything ran smoothly and according to plan.
What did you find most impressive about them?
Kreatik thinks outside the box. Their team knows we need to be cost-efficient and don’t explore expensive solutions. They provide high quality at a sensible price.
Are there any areas they could improve?
We pressured them to complete steps fast. Sometimes they lacked accuracy, but for the most part, they prepared the product in an appropriate amount of time.
the project
App Development for World Food Company
“They’ve definitely proven what they’re capable of.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I’m the CRM business systems manager of Danone Group. I’m responsible for various system projects related to leads management.
What challenge were you trying to address with Kreatik?
We had a global initiative within the company for increasing efficiency in order to generate savings. We needed to be able to properly distribute information in an accessible way for our top management so they could implement various concepts across business worldwide on a daily basis. We wanted to do this in the most user-friendly way, but also have the information be secure and only accessible by the right people.
What was the scope of their involvement?
We used web-based technologies, including the single sign-on platform integration. We don’t have native applications, but the design is responsive and seamlessly displayable on desktops and mobile devices.
What is the team composition?
I mainly worked with a project manager from Kreatik’s team, so I was able to share details with a single contact. I’m unsure sure how many developers worked on our project since I never needed to ask.
How did you come to work with Kreatik?
We had the opportunity to work with them in other areas (mainly marketing materials), and I was satisfied with the collaboration and their skill level. We had to come up with a good solution quickly, so we looked to a partner we could trust.
How much have you invested with them?
We spent between €10,000–€50,000 [U.S. $12,021–$60,109].
What is the status of this engagement?
We started working with Kreatik in September or October. The main part was delivered, and we made a few extensions to it later on. We may work further on the product with Kreatik depending on our needs.
What evidence can you share that demonstrates the impact of the engagement?
The feedback from our key stakeholders has been positive. Kreatik delivered a good quality solution on time despite a strict schedule. We haven’t experienced any problems in terms of time management or quality.
Statistics are hard to pinpoint because we’ve used the product internally. It has a specific user base, so we can’t measure it from a consumer standpoint.
How did Kreatik perform from a project management standpoint?
Working with a single point of contact was a comfortable arrangement for me. The project manager handled the work and had good response times, and I don’t recall any missed deadlines. We used various channels for communication, including phone calls, email, and Slack.
What did you find most impressive about them?
We had a lot of pressure regarding time and uncertainty within different parts of our organization. Kreatik was efficient in working within a strict schedule. They also stood out during the strategic part because they understood our needs and proposed the right solutions in terms of layout and information topology. They tried to understand the usage context, and then proposed the best possible solution.
The collaboration has been good, and they’ve definitely proven what they’re capable of.
Are there any areas they could improve?
Nothing specific comes to mind.
Do you have any advice for future clients of theirs?
Be very honest in expressing needs and try to explain problems clearly so that they can find a solution. The more transparency there is, the better the chance that the delivery will be better than expected.
the project
Web & Mobile App Dev for Alcohol Company
“Their key asset is the ability to understand the client’s business and help them grow.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
I am the Europe marketing and site development director for Eurocash Poland. I work for the national wholesale division of the company.
What challenge were you trying to address with Kreatik?
We didn’t have a B2B client website.
What was the scope of their involvement?
Kreatik developed our mobile responsive website and supported us with marketing challenges like our CRM projects. We support B2B clients in their B2C activations since this leads to them buying more from us. In identifying the best prices and online strategies, they first analyzed our whole business model, the chain of production, and wholesale and retail operations. They identified a few channels with the best potential for implementing mobile strategies and developed three apps supporting our clients in their business. The first one is an online solution which allows clients to prepare their own leaflets and posters promoting products inside of their shops. After finishing a project, the user can order it from us or download and print it themselves. The second app is meant to teach salespeople how to sell products in a modern way. It’s a mobile app with quizzes and videos in different categories. The third and most complicated app is a mobile solution which allows consumers to search for the best alcohol prices in their locations. The app displays a map with the best prices for their queries. Both mobile apps were made for iOS and Android and feature web admin panels for shop owners. Kreatik selected the required technologies.
What is the team composition?
Overall, 20–25 subcontractors and people from Kreatik’s side were engaged at different stages of our projects. The engagement required different skill sets from their team from UX to the coding itself.
How did you come to work with Kreatik?
It was important to me that the partner would focus on understanding my business and help me develop everything I needed, rather than on making money. Kreatik acted like a partner rather than a supplier and tried to understand my needs from the beginning and how their work could help my business be successful. It was also important that they deliver good work on time and at an acceptable cost, but this is the basis of any proper collaboration.
How much have you invested with them?
The full project cost around zł1 million Polish zloty [$280,000].
What is the status of this engagement?
We started working with Kreatik in November 2014. Our latest project was for developing the three apps. The collaboration is ongoing for marketing materials and functionality changes on the apps.
What evidence can you share that demonstrates the impact of the engagement?
Currently, 40% of our traffic comes from mobile devices so making the site responsive was a good direction from the beginning. For a big part of the market, it’s impossible to use marketing agencies to create leaflets so our solution addressed the challenge. Clients can promote their products and prices in a modern way. All the solutions developed were warmly welcomed by the market, perceived as innovative and nice-looking. These are rather intangible results, but we are still at the beginning of the implementation.
How did Kreatik perform from a project management standpoint?
We have used JIRA for task management. I have no negative remarks regarding their project delivery. Kreatik was the best agency out of the three I’ve worked with in terms of keeping deadlines and informing us about timeline issues in advance. They were able to grow their team in order to fulfill our needs, which is not an easy task.
What did you find most impressive about them?
They are also nice people. We’ve gone to parties together and have become friends. Their key asset is the ability to understand the client’s business and help them grow.
Are there any areas they could improve?
No.
Do you have any advice for future clients of theirs?
Making a proper introduction in the process will make the partner understand the client better. This time investment will yield a higher return than just giving a short brief.
the project
Web Dev for Interior Design Firm
“Their project management was the best part of working with them.”
the reviewer
the review
A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Introduce your business and what you do there.
We’re an interior design with a headquarters in Poland. We have 12 branches and 150 employees. I’m the marketing assistant to the management board.
What challenge were you trying to address with Kreatik?
We went through a rebranding and decided we needed a completely new website developed.
What was the scope of their involvement?
They created an inspirational website for us on WordPress. It’s not an e-commerce store, but it does include our products without prices. There are pictures and inspiration for interior design. We also plugged some visual components into it.
What is the team composition?
I interacted with four people, including a main contact, programmer, graphic designer, and the boss of the company, who provided constant supervision.
How did you come to work with Kreatik?
They provided us with the most complex and detailed offer. They put a lot of effort into creating the infrastructure of the website. They were the priciest, but we hired an exterior consultant who informed us that their offer was also the most professional.
How much have you invested with them?
We spent €7,700 euros [U.S. $9,120].
What is the status of this engagement?
We started working together in March of this year, and the projected was completed in November. We’re still in contact, and I email them all the time with questions.
What evidence can you share that demonstrates the impact of the engagement?
The website is much better than the previous one. People are impressed with the functionality and graphics. However, I have received some negative opinions regarding graphics, and we’re sorting that out with Kreatik. I let them know that we should maybe do a bit of listing on the website. We deal with designers and architects who are very particular.
How did Kreatik perform from a project management standpoint?
Their project management was the best part of working with them. I’m not experienced with websites, and they really guided me through everything. They were also very organized. They met deadlines and reminded me about them, and also emailed me constantly asking what was needed. They were the ones making sure we met our deadlines. I could maybe be the person responsible for the small delays. They patiently answer my emails, even now, to guide me through the website.
What did you find most impressive about them?
I have no comparison. The previous website was from 20 years ago, so the new website was a huge step towards progress. They put all the tables in Excel, and they were always reminding me about our deadlines.
Are there any areas they could improve?
The only negative aspect was the price, because they aren’t cheap. I received much cheaper offers from other companies. There were a lot of problems and new ideas during the whole website creation progress, but each new idea had a new price. When working with someone, hope remains that they will give a better price or discount for further steps. However, with Kreatik, new prices were attached to new functionalities.
Do you have any advice for potential customers?
Study the architecture they provide. I thought it was going to be flexible, but it wasn’t. They really worked hard on that initial offer, because all the other offers were very general. They designed the whole website at the stage of offering. My mistake was failing to discuss functionalities prior to having to add them, which ended up costing me extra money.
The clients are pleased with Kreatik's end product. The team was able to meet all of the stakeholders' demands, particularly on the UX design aspect. Both ends kept close tabs during the engagement to ensure smooth work and communication flow.