Krasty Soft

BACKGROUND

Please describe your company and position.

I am the Product Designer of a software company 

Describe what your company does in a single sentence.

Our company partners closely with our clients, selectively engaging with products we're genuinely passionate about bringing to life. This intentional selection process translates into a hands-on, proactive approach to co-building solutions. Rather than serving as mere contractors, we integrate deeply with client teams, playing a critical role in both the formation and ultimate success of each envisioned product.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krasty Soft to accomplish?

• Launch a test/pilot solution, essentially creating something from nothing (going from 0 to 1)
• Validate market fit for the rewards solution through actual implementation and user feedback.
• Establish an iterative improvement framework based on evolving client needs.

SOLUTION

How did you find Krasty Soft?

Through the Project stakeholders

Why did you select Krasty Soft over others?

I don't know the details for the decision

How many teammates from Krasty Soft were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Technical Remediation:
Assessed and fixed issues in the first implementation
Resolved outstanding technical debt and functionality gaps
Optimized system performance and user experience based on initial pilot feedback

API Integration:
Developed and implemented WhatsApp API integration
Ensured seamless communication flow between the recognition platform and messaging channels
Created robust error handling and notification systems

Analytics & Reporting:
Built comprehensive dashboards for tracking program metrics
Designed visualizations for participation rates, reward distributions, and engagement patterns
Implemented customizable reporting features for management oversight

Technical Support:
Provided ongoing technical consultation throughout the development lifecycle
Troubleshot integration issues as they arose
Offered guidance on platform capabilities and limitations
Assisted with technical decision-making to ensure alignment with project goals

This work directly supported the project's objective of creating a viable pilot solution while establishing the technical foundation for future iterations based on user feedback and evolving requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Still in progres 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project Management Effectiveness
The vendor demonstrated excellent project management throughout our engagement. Deliverables were consistently provided on time, adhering to our established timeline despite the technical complexity involved in fixing the initial implementation and integrating new functionalities.

Their response to our needs was consistently positive and solution-oriented. What particularly stood out was their approach to requirements gathering - the vendor regularly asked thoughtful clarifying questions to ensure complete understanding before proceeding with implementation. This proactive communication prevented misalignments and reduced the need for rework.

Another notable strength was their ability to work independently. Once objectives were clearly established, they required minimal oversight and demonstrated strong self-management skills. They maintained appropriate communication cadence while not requiring constant direction, which allowed our internal team to focus on other priorities with confidence that the technical aspects were being handled effectively.

This balanced approach of timely delivery, responsive communication, and independent execution significantly contributed to the successful launch of our pilot solution.

What was your primary form of communication with Krasty Soft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

This review is unique

Are there any areas for improvement or something Krasty Soft could have done differently?

As another supporting vendor I cannot see anything that comes to mind. 
Perhaps if Krasty was part of the project from the beginning of the project, we would have made progress a lot quicker.

BACKGROUND

Please describe your company and position.

I am the CTO of XPN

Describe what your company does in a single sentence.

Leverage Amazon Marketing Cloud data in new ways to acquire new customers, increase engagement with existing customers, and drive sales and profitability.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krasty Soft to accomplish?

• Redesign our retool dashboards
• Support our frontend team

SOLUTION

How did you find Krasty Soft?

Online Search

Why did you select Krasty Soft over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Krasty Soft were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We are seeking a talented Retool Expert with experience in building and integrating custom components using JavaScript libraries. The ideal candidate will have strong expertise in Retool, JavaScript, and relevant charting libraries (Plotly preferred, Chart.js, D3.js). This role involves designing, developing, and maintaining custom Retool components to enhance our data visualization capabilities.

Key Responsibilities:
-Develop and maintain custom Retool components using JavaScript libraries such as Plotly (preferred library), Chart.js, and D3.js
-Integrate and embed custom components seamlessly into Retool applications
-Optimize components for maximum performance and scalability
-Troubleshoot and resolve issues related to custom components and data visualizations

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. We had a list of react components that needed to be created
2. We had a mockup design that needed to be implemented

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. We had a Notion board with tasks the team picked up.
2. The team delivered on time and often quicker than expected.
3. The team was proactive and highly communicative.

What was your primary form of communication with Krasty Soft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The value for money is very high, the work is professional, and the service is quick. Their company responded very quickly to my needs.

Are there any areas for improvement or something Krasty Soft could have done differently?

Not at the moment 

BACKGROUND

Please describe your company and position.

I am the CEO of NA CHASI Agency

Describe what your company does in a single sentence.

Our agency specializes in SEO optimization, full-spectrum digital marketing, and WordPress website development for eCommerce and B2B projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krasty Soft to accomplish?

• Streamlining Client Management with a Custom CRM

SOLUTION

How did you find Krasty Soft?

Referral

Why did you select Krasty Soft over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Krasty Soft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Challenges: Before implementing the custom CRM, our team was using a mix of spreadsheets and disconnected project management tools. This setup led to:

Data Silos: Client information was spread across different platforms, making it difficult to get a unified view of each client’s status.

Communication Lags: Tracking project progress and task follow-ups required excessive manual updates.

Limited Insights: Reporting on client activity and project outcomes was time-consuming, leading to missed growth opportunities.

To streamline operations and improve client service, we sought a CRM solution tailored to our unique workflow, with flexibility to grow alongside our needs.

Key Features Implemented: 

1. Centralized Client Profiles Each client profile provides a consolidated view of contact details, project history, current campaigns, and recent communications. The CRM pulls data from multiple sources and organizes it into one accessible profile.

2. Sales Pipeline & Project Tracking A visual sales pipeline allows the team to see clients at each stage—from initial contact to project completion. This feature includes task tracking, project milestones, and timelines, with real-time status updates.

3. Task Management and Follow-Up Reminders The CRM includes an intuitive task management interface, enabling team members to assign tasks, set deadlines, and receive reminders for timely follow-ups. This streamlined workflow ensures that no task slips through the cracks.

4. Custom Reporting Dashboard A reporting dashboard provides metrics on client engagement, project success rates, and revenue generated per client. This real-time data helps the team make data-driven decisions and refine their strategies.

5. Integration with Marketing Tools The CRM seamlessly integrates with our email marketing and project management tools, ensuring a smooth transition and allowing data to sync without manual updates. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since we started using the Retool CRM, we've noticed big improvements in our work:

• Automated tracking and real-time data save us a lot of time on data entry, so we can focus more on connecting with clients. 
• The task management system and reminders keep us on track and help us get things done more quickly. 
• Having a complete view of each client lets us respond to their needs better, which has helped us keep more clients. 
• The reporting dashboard makes it easy to focus on our best clients, helping us grow repeat business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our requirements and needs were carefully considered and fulfiled in a timely manner. We communicated with their project manager and team lead in the process 

What was your primary form of communication with Krasty Soft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Commitment, dedication, precision and professionalism

Are there any areas for improvement or something Krasty Soft could have done differently?

nothing to add here

BACKGROUND

Please describe your company and position.

I am the CEO of The Growthlab Agency

Describe what your company does in a single sentence.

We deliver results-driven websites

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krasty Soft to accomplish?

• Develop a web application for eCommerce brand

SOLUTION

How did you find Krasty Soft?

LinkedIn

Why did you select Krasty Soft over others?

Company values aligned

How many teammates from Krasty Soft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed custom software for a client of ours. This client is an E-commerce brand and we did a new website redesign, but we needed a partner to deliver software that allowed the client to manage sales, inventory, etc. We also needed a mobile app which we designed and the team at Krasty Soft developed and launched. This project was a success both for us and for our client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

First of all, the team at Krasty had excellent communication throughout the entire project. They delivered exceptional software and mobile applications before the established deadline, amazing code with no errors or bugs whatsoever. We were a bit concerned as our design mock-ups were not easy to develop but the Krasty team made it look like an easy task.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. the project was delivered before the established deadline and also responded to all of our needs.

What was your primary form of communication with Krasty Soft?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with their professionalism and dedication to our success.

Are there any areas for improvement or something Krasty Soft could have done differently?

Honestly, everything was very good both in terms of deliverables and also client experience.

BACKGROUND

Please describe your company and position.

I am the Founder of a software company.

Describe what your company does in a single sentence.

Spend management platform for veterinary hospitals

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krasty Soft to accomplish?

• backend engineering

SOLUTION

How did you find Krasty Soft?

• Online Search
• Referral

Why did you select Krasty Soft over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Krasty Soft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We've worked with multiple backend engineers in order to accelerate our backend engineering delivery, which included our vendor sync microservice & purchasing platform. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Aleks is professional, talented & dependable - and a delight to work with.  He was instrumental in delivering our vendor sync feature, always proactive with questions. Highly recommend, will work with him again. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always deliver on time, are proactive with project management and timeline, and are very responsive. 

What was your primary form of communication with Krasty Soft?

Virtual Meeting

What did you find most impressive or unique about this company?

Aleks stands out with his ability to systematically think through deliverables, suggest multiple solutions and work seamlessly with your existing team to make sure you hit the deadline. 

Are there any areas for improvement or something Krasty Soft could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Director and Developer of Easy Custom Tech

Describe what your company does in a single sentence.

We consult companies on implementing custom internal software to automate their internal processes, connecting different tools or displaying data. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krasty Soft to accomplish?

• Retool Development

SOLUTION

How did you find Krasty Soft?

LinkedIn

Why did you select Krasty Soft over others?

• High ratings
• Pricing fit our budget
• Company values aligned

How many teammates from Krasty Soft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We outsourced and collaborated on some Retool projects with Krasty Soft, for clients in different sectors Private Jet Broker, Healthcare and E-commerces.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New Retool Features and bug fixings were delivered with quality, within deadlines and budgets.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• They delivered every feature/bug-fix ahead of time so we could potentially test and provide feedback
• They were super responsive with instant messaging app, to any arising issues

What was your primary form of communication with Krasty Soft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Just their expertise in Retool. They provided new ideas and solutions that we did not think of, saving extra time and creating more lasting tools.

Are there any areas for improvement or something Krasty Soft could have done differently?

Not much for now, let's see when we will work more together. 

BACKGROUND

Please describe your company and position.

I am the Senior Business Development Manager of an e-commerce development agency.

Describe what your company does in a single sentence.

We are an ecommerce development agency and we develop and optimize retailers, wholesalers and marketplaces.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krasty Soft to accomplish?

• Create a custom HRMS for inner management of our human resources
• We needed it to to have features for efficiently manage HR databases, organize hiring process and being affordable at the same time

SOLUTION

How did you find Krasty Soft?

Referral

Why did you select Krasty Soft over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Krasty Soft were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We wanted to create an inner management tool which includes not only classic spreadsheet/database, but could help manage our hr processes, be easy to understand for the newcomers, real-data access and more efficient way of interaction with our human resources. We needed complex toll in terms of features and functionality, but affordable at the same time. 

Krasty Soft was one of the few certified Retool teams on the market. We’ve got a positive reference about Krasty Soft so decided to proceed with this partner.

As we've got HR inner management system that way exceeded our expectations. Beside db management system, it included the interview scheduler, candidate selection pipeline, onboarding handler. In spite of being complex it has beautiful and easy-to-learn interface which allows multiple users and can be easily twiked from our end in case of necessity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The impact is very positive as we have inner management HR tool we can easily manage and tweak according to our business needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The process was very smooth: all communication was arranged smoothly and we could comment and ask questions all the time. The team was friendly and professional, really dedicated, and all our requirements and concerns were carefully considered.

What was your primary form of communication with Krasty Soft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their most impressive ability was to understand what we needed; they committed and delivered.

Are there any areas for improvement or something Krasty Soft could have done differently?

nothing to add

BACKGROUND

Please describe your company and position.

I am the CEO of Lerai

Describe what your company does in a single sentence.

We build innovative software products that use the power of AI in its core, to bring more value to the end user.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Krasty Soft to accomplish?

• AI marketplace development
• AI candidate matching for recruitment

SOLUTION

How did you find Krasty Soft?

upwork

Why did you select Krasty Soft over others?

• Great culture fit
• Good value for cost

How many teammates from Krasty Soft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Building the right algorithm for a search platform 
• Building the right algorithm for a match candidate function 
• Elastic search set up 
• Elastic Search clean up

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We finaly made our client happy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they deliver projects on time and are able to put in the extra hour if really needed. Really like working with them.

What was your primary form of communication with Krasty Soft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Clarity. Advice. Energy. I was impressed by the quality of what Krasty Soft delivered and by working with them as well.

Are there any areas for improvement or something Krasty Soft could have done differently?

not really sure on this. i think they deliver a good job.