Leading iOS, Android & Web App Development Partner

Gold
VERIFIED

Koombea is a software development company that specializes in building world-class mobile, web and hybrid apps for Start-ups and enterprise businesses. We've been crafting innovative digital experiences using our own custom agile development method for over a decade.

Our proven track record makes us the ideal partner for start-ups & enterprise looking to grow their business.

Specialties

Mobile development (iOS and Android), Web development, UI/UX design, eCommerce, Cross Platform, Roadmap strategy, Ruby on Rails, Wordpress, React, Angular, Node JS, Shopify, MVP, QA, DevOps Services.

 
$50,000+
 
Undisclosed
 
50 - 249
 Founded
2007
Show all +
Miami, FL
headquarters
other locations

Portfolio

Key clients: 

Motorola Solutions, eBay, ACT Academy, Welltok, Aetna/Healthagen, WellMatch, Sendgrid, ACT.org, Samsung, Luna, Linc, Payix, Southern Straps, Do It Center, Jamar, Paymentez, Faveable, Mercado Movil, Virtual PBX, BetterWorks, BMC Software, Badgeville, Disney, and Lean Startup Machine. https://www.koombea.com/case-studies

PAYIX: Koombea Enables FinTech Platform to Grow Revenue Image

PAYIX: Koombea Enables FinTech Platform to Grow Revenue

Payix is a leading company in the FinTech industry. They provide a tech solution to connect both lenders and auto dealers in the US.

Payix had a big issue with their tech when they came to Koombea. Creating new environments and onboarding of new clients took months because each environment had to be created from scratch and the same goes for the required infrastructure in AWS.

Koombea enabled Payix with true

scalability by implementing a clean and smart code base that has allowed them to achieve faster growth and drive revenue.

To learn more about this case study visit: http://bit.ly/koombea_payix_casestudy

LINCSPRING: Transforming professional learning. Image

LINCSPRING: Transforming professional learning.

LincSpring is a custom web-based, multi-user platform that enables educational institutions to experience professional growth.

LINC (Learning Innovation Catalyst) supports schools and teachers in the process of achieving transformation through consultancy, professional development and implementation of blended learning.

Koombea helped LINC by taking their already successful methods and moving them to a next level

by providing a web responsive platform that enables better collaboration and optimization of organizational processes.


To learn more about this case study visit: http://bit.ly/koombea_linc_case_study

ACT Academy (formed OpenEd): Personalized educational resources driving success Image

ACT Academy (formed OpenEd): Personalized educational resources driving success

ACT Academy is an aggregate library of resources used by millions of students, teachers and parents in the K-12 world.


The platform uses machine learning to create personalized educational assets for users in 112 countries). ACT Academy holds an aggregate library of content with high-quality resources that have been vetted and aligned to educational standards. They are able to gather analytics about the

students and their performance and based on that information, ACT can personalize resources for each student. The tool is also designed to integrate easily and seamlessly with other learning management systems (LMS).


ACT needed the right developers to create code that supported their web based platform. Koombea offered ACT Academy superior development and seamless support so that ACT Academy could scale and support their user base.



Luna Care: Redefining Modern Care Image

Luna Care: Redefining Modern Care

Luna soon discovered a growing trend in home therapy and decided to act on the opportunity of making this experience better through technology.

Luna's app allows patients and therapists to find each other, schedule appointments, chat in real-time, access health records, and much more.

Luna has been able to establish strong brand awareness and its truly game-changing app has disrupted a heavily regulated market.

Today tens of thousands of patients use Luna and thousands of therapists do too.


To learn more about this case study visit: http://bit.ly/koombea_luna_case_study


FlightLogger: An award-winning flight tracking app for worry-free travels. Image

FlightLogger: An award-winning flight tracking app for worry-free travels.

Most flight tracking apps out there are cluttered, full of information that makes them very hard to use.

FlightLogger is different. Its simplistic but intuitive UI makes using this app a delight.

Even when the interface is very simple, FlightLogger is packed with the most useful features: Search and save flights, Create Trips, Up to the minute notifications, Flight email forwarding, Trips Sharing, Approximate

aircraft location, iMessage App, Apple watch and Today widget, Siri Shortcuts, Light and Dark mode, Offline access and Calendar Sync.

FlightLogger App won Gold in UX, Interface & Navigation Indigo Award in 2019.


To learn more about FlightLogger visit: https://www.flightlogger.com/

Jamar: Digital Transformation at its best

Jamar is a traditional but visionary brand that has been furnishing family homes for more than 60 years. Jamar not only sells furniture but has built a financial business around credit and loans.

Jamar went from an inexistent digital presence to building their whole product portfolio online. For a company like Jamar to take its brick and mortar retail store into the digital world is not an easy task. There are a handful

of complex components to consider and no loose ends can be left hanging.

Koombea helped Jamar to propagate the technological culture within their company and was able to successfully integrate all of the business' core systems for them to work in harmony with the newly implemented eCommerce.


To learn more about this case study visit: http://bit.ly/koombea_jamar_casestudy




Do It Center: Integrating ecommerce & brick-and-mortar retail experiences Image

Do It Center: Integrating ecommerce & brick-and-mortar retail experiences

Do It Center is a Panamanian Retail store with 28 years in the market, 2000 employees and 25 locations thanks to the loyalty of its customers.

Koombea was able to help Do It Center take their business to a whole new level by creating a world-class online retail experience that integrates seamlessly with all of the business' core systems.

The growth that Do It Center has achieved thanks to their revamped responsive

ecommerce website has been unprecedented. Their conversion rate has grown 11X, their online sales 10X and web traffic 2.5X. These among other amazing stats.


To learn more about this case study visit: http://bit.ly/koombea_do_it_center_case_study

SOUTHERN STRAPS: When Branding and UX Stand in The Way of Growth Image

SOUTHERN STRAPS: When Branding and UX Stand in The Way of Growth

Southern Straps is an Apple Watch bands and accessories retailer. They sell bands with premium materials at reasonable prices.

Soon in the initial conversation, Koombea realized that Southern Straps required help improving their whole eCommerce experience and brand presence in order to increase brand awareness and engagement with their users.

Through custom web development Koombea enabled Southern Straps to

capitalize on a new strategy for a holistic digital shopping experience.

Today Southern Straps reaps the benefits of a scalable, flexible online store powered by Shopify.

To learn more about this case study visit: http://bit.ly/koombea_southern_casestudy

Faveable: Shop smarter with user recommendations, useful shopping lists, and expert reviews. Image

Faveable: Shop smarter with user recommendations, useful shopping lists, and expert reviews.

Faveable is a web responsive application that allows users to find the latest products, latest gadgets and gift ideas by connecting users directly with retailers.


Faveable allows users to create lists of favorite items and share them with other users.


To learn more about this case study visit:

Paymentez: Enhancing UX to Double Revenue in One Year Image

Paymentez: Enhancing UX to Double Revenue in One Year

Paymentez processes payments for online games, web and mobile apps.

Paymentez' goal was to become an omnichannel business and Koombea understood that in order for them to achieve that, they required a tool with the right architecture.

The solution was a web responsive platform with custom experiences to all of their user types and powered by a secured processing payment gateway.

To learn more about this case

BetterWorks: A better way to work Image

BetterWorks: A better way to work

Gamification

Engaging dashboards illustrate progress measured against OKR goals. Within the dashboard users can encourage or "nudge" colleagues toward accomplishing goals, and celebrate their achievement. Gamifying results focuses team, department, and company culture around OKR achievement.

Leaderboards

Leaderboards measure goal achievement against other users and

enables cheerleading and encouragement driving results.

Goals

Track progress against personal and team goals with powerful at-a-glance dashboard insights.

WellMatch: Evolving the way people shop for health care services Image

WellMatch: Evolving the way people shop for health care services

Koombea partnered with Aetna to develop, ship, and iterate an app that has become the linchpin of a successful and profitable new line of business that has little competition in a very competitive market.

Allowing users to shop for medical services rather than insurance providers, WellMatch created both a vital product differentiator that Aetna could use to win more national customer accounts and a new line of business

they could monetize.

Measuring Results

The app has already scaled beyond 500k users in 92 middle market accounts and 30 national accounts like Johnson & Johnson, Costo, Nascar, and Nordstrom.

Most importantly, WellMatch has helped strengthen Aetna’s market position by creating a competitive advantage that competitors have been unable to replicate.

AlJazeera: Breaking news from around the world on your favorite device Image

AlJazeera: Breaking news from around the world on your favorite device

Extending a global news organization to wearables, tablets, and mobile devices requires the technical expertise to tackle complex integrations while driving performance, the strategic capabilities to manage organizational and editorial complexity, and the user experience design sophistication to ensure the overall experience feels frictionless and intuitive.

Overcoming technology challenges through

innovation

Al Jazeera’s original hybrid app was challenging to navigate and did not offer its users the ability to customize their experience. Recognizing this as a critical business challenge, Koombea developed an innovative solution enabling users to aggregate news that interest them most and customize their on-screen experience, in multiple languages.

Samsung: The ultimate multiscreen experience Image

Samsung: The ultimate multiscreen experience

Samsung's ecosystem of devices, experiences, and applications needed a multiscreen solution. Koombea was tasked with imagining an immersive beta experience powered through Samsung mobile application technology. Koombea built a prototype controlling users' navigation through a suite of content experiences. A multiscreen experience controlled in the palm of their hand.

The prototype premiered at the Samsung Developers

Conference with the express hope it would inspire Samsung's global network of engineers to imagine the next generation of multiscreen immersion.
Virtual PBX: Cloud-based enterprise phone services Image

Virtual PBX: Cloud-based enterprise phone services

Dashboard and Customization

User-friendly dashboards provide quick insight into service activity including calls, faxes, and voicemails. While easy-to-use admin controls allow users to customize and configure the system forwarding messages, receiving calls, and updating settings.

Mobile Apps

Virtual PBX for mobile unleashes the power of the platform wherever users need

it, untethering it from a fixed location and land line dependency.

Reviews

Sort by

Platform Development for Educational Program

"I can't say enough how important and effective the team was because of their great communication and responsiveness."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2018 - Ongoing
Project summary: 

Koombea developed a platform for an educational program. The team worked in EmberJS and Ruby on Rails and later developed an iOS and Android mobile app.

The Reviewer
 
1,001-5,000 Employees
 
San Jose, California
Polina Babina
Director, ACT Inc.
 
Verified
The Review
Feedback summary: 

The platform reached 1 million users in its first year up and running. Koombea asks the necessary questions to ensure both teams are on the same page and seeks clarification when needed. The team is organized, efficient, and tenacious. 

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Our company is a large educational company based in the U.S. With a wide range of products from Kindergarten through workforce, we stream to provide students of all ages with the best resources to succeed in their chosen educational path. I am the Director of the Learning Group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Koombea?

With the introduction of Common Core standards in the US, teachers, students, and parents alike were struggling to find resources to help students remediate or excel in each standard. Furthermore, it was unclear how these standards related to the standardized tests students are forced to take.

We set out to create a platform that connected teachers and learners with resources that met their individual learning needs and gave teachers the ability to meet Common Core Standard requirements. While we had machine learning experts internally to do so, we did not have the proper frontend or backend developers to create a user facing product out of the core machine learning technology.

What were your goals for this project?

The goals of the project scaled as did the success of the product. First, we set out to just build the core functionality of exposing high quality content to our users. Then, our users demanded more of us and we set out to have a minimally viable platform that allowed users to log in, utilize learning resources, and report back on scores on any device. This was built in EmberJS and Ruby on Rails. Next, user adoption required a mobile app on Apple, Andriod, and Chrome stores.

After growing our own user base and adoption across US platforms, other companies requested our functionalities to become available through REST APIs, and for us to integrate our platform with their APIs. We also launched SSO with various platforms, including more sophisticated integrations with Google. Our platform (both web and mobile), along with our API, became the sole products of our company and have our full commitment.

SOLUTION

How did you select this vendor?

Three companies were considered when we started our search for development partners. We were most concerned with finding a partner that not only listened and executed a broader vision and strategy, but brought to the table their experience and architectural vision. We did not claim to have the answers to all the problems facing the development of a new, sophisticated platform, and needed someone who could help shape the underlying technology and scope. Koombea had a track record of partnering with companies from the very beginning of a product's lifecycle to deliver a scaleable and robust product. THAT is what we needed.

Describe the project and the services they provided in detail.

Based on mockups and a detailed SOW for the first MVP, we developed a personalized learning platform for Kindergarten through 12th grade students, teachers, and parents. The platform allows teachers to create classes and invite their students, then create assignments for them. The assignments can be chosen from a selection of online resources that are curated using machine learning or they can create their own.

After students complete their assignments, teachers receive detailed grade reports that shows the student's scores, and provides suggestions for assignments to help remediate poorer scores. In order to accomplish the above functionality, the developers need to integrate the machine learning engine, the resource delivery API, SSO, and rostering capabilities. The platform needs to adhere to IMS Global standards, which are interoperability standards set across the educational industry. Koombea was responsible fo ALL of the backend work and integrations, and for part of the UI.

What was the team composition?

Two developers from Koombea were part of our larger team from the very start of our company. As we scaled, we onboarded two more for a total of 2 UI, one full stack, and one backend developer. All 4 rolled up to the product manager and the team worked alongside a small team of full time machine learning developers.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

After the launch of the new and improved user facing platform that Koombea was responsible for developing, we saw an increase of 2x in 6 months, to reach over a million users in the first year. The most impressive thing was that we were able to launch this product within 3 months! That was unheard of at our parent company.

How was project management arranged and how effective was it?

The Koombea team and my team felt like family. We were in constant communication of Slack, via calls, and on Pivotal Tracker. There did not go a day, even half a day, when one of the contractors did not respond to a question or issue. They were incredibly responsive and never missed a meeting without a heads up.

We tried to be very diligent with our tickets and time/feature expectations. Very rarely were deadlines not met, and usually only due to extenuating circumstances. The team was very good about coming to me with questions on tickets to get clarification so they could attack the problem correctly.

What did you find most impressive about this company?

I can't say enough how important and effective the team was because of their great communication and responsiveness. We avoided a lot of miscommunications and inefficiencies because they were very good about asking questions and seeking clarification instead of piecemealing something together to be able to say they closed out the ticket.

They also had a deep understanding of the technology and were able to identify any issues quickly; others would spend days to investigate something they were able to pinpoint in an hour. Lastly, as their manager, I appreciated their willingness. They never told me they couldn't do something I had requested. Instead, they would suggest other paths or trade offs if something was unreasonable.

Are there any areas for improvement?

I couldn't be happier with the team from Koombea that we have now. They are the largest assets on my team. However, when we were quickly scaling up the number of developers, we were not quite as lucky with one of them. I should not have expected the best and brightest to show up on a moment's notice, so better time planning for better resources is important.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Platform Development for Mobile Collections Solution Company

"Over the years, Koombea has been a very supportive partner who has helped to fuel company growth."

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Feb. 2018 - Ongoing
Project summary: 

Koombea created an IT platform, focusing on scalability and stability. The team used AWS, PHP, React, and more for development. The partnership is ongoing.

The Reviewer
 
11 - 50 Employees
 
Bedford, Texas
Chris Chestnut
CEO, Payix
 
Verified
The Review
Feedback summary: 

It’s been a successful collaboration with Koombea. Their committed team maintains a structured level of professionalism. They’re talented, supportive, and communicative. Customers can expect a firm with a strong company culture that treats all clients equally.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

Payix provides collections tools, payment processing resources and business intelligence solutions to the nation’s lenders and auto dealers. Offering white-label services and real-time loan management system integration, Payix helps lenders improve their ability to communicate and collect payments from borrowers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Koombea?

Payix partnered with Koombea to create a higher level of IT architectural scalability and stability to increase revenue velocity.

SOLUTION

What was the scope of their involvement?

The Payix platform is built on an AWS LAMP stack with the frontend created in React.

What is the team composition?

The team included between 5–10 people.

How did you come to work with Koombea?

I connected with the Koombea CEO through a mutual relationship, and after meeting our eventual project team, I was impressed with everyone’s transparency and obvious level of competency.

How much have you invested with them?

We’ve invested north of $250,000.

What is the status of this engagement?

Our engagement with Koombea started in February 2018 and has since grown significantly.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Overall, the Payix engagement with Koombea has been a success.  Their commitment to work quality and client satisfaction has been very consistent.  They’re professional, methodical, and make sure we feel important.  No matter what, they make sure we have a conduit for communication and that’s extremely important when working with an outsourced services partner.

How did Koombea perform from a project management standpoint?

Their ability to self-organize and meet deadlines is fantastic. Sometimes there is a language barrier due to English being their second language; however, in the end, understanding is always achieved without a noticeable amount of additional time.  Most communication is done using Slack and Jira which creates obvious efficiencies.

What did you find most impressive about them?

One of their key company strengths is their culture. Many Koombea team members have worked at the company for several years. There is a clear level of trust between all employees, which we saw firsthand when visiting their headquarters this year. In my experience, outsourcing service-related companies typically have a high turnover, which makes creating a thriving employee culture a big challenge. The clear bi-directional commitment between management and staff has contributed to a strong company culture, with Koombea’s clients being the true beneficiaries.

Are there any areas they could improve?

There’s no doubt Koombea is on the upper end of pricing for an outsourced servicing company.  Considering this though, you do get what you pay for, and with Koombea we may be paying a premium, but we’re also receiving a high-quality product.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

PHP Web Dev for Education Management Company

“They're very communicative—always let me know if there were roadblocks and asked questions.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$1,000,000 - $9,999,999
 
Jun. 2016 - Mar. 2019
Project summary: 

Koombea contributed to a multi-team effort to create an open source, web-based application for a testing company. The core tech stack included PHP, JavaScript, MySQL, and Docker. This review was updated on October 10th, 2019, by the client.

The Reviewer
 
3,000+ Employees
 
San Jose, California
Product Manager, Education Management Company
 
Verified
The Review
Feedback summary: 

Koombea’s effort was essential to launching the software solution, and other organizations have adopted it to suit their needs. This includes a national clearinghouse for academic frameworks that’s gaining widespread prominence. Excellent communicators, Koombea secured a longstanding relationship.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the product manager at a testing company. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Koombea?

Koombea developed a tool that lets us manage competencies and make related connections. We decided to outsource this project to Koombea because they offered an impressed level of experience and breadth of expertise. 

SOLUTION

What was the scope of their involvement?

Koombea provided web-based development in PHP. They developed a prototype in Ruby and developed our open-source project in collaboration with some other companies and our team. 

What is the team composition? 

We worked with a team of four led by two main participants. Koombea enabled us to pull in additional developers, Javascript specialists, and UX designers as needed. 

How did you come to work with Koombea?

I first started using them when our company was a startup, prior to being acquired. We established a long-term relationship and continued to use Koombea with the larger company and just added more developers from their team. 

How much have you invested with them?

We've probably spent over a million dollars over the last three years. 

What is the status of this engagement?

We started working together in June 2017 and met the milestones we set in March 2019. They're continuing to work with other departments in our company. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The developers from Koombea excelled at communication. They kept us on time with our sprints. Any delays we experienced were related solely to the complexities of the open source web application, rather than their team. They always conveyed why anything wouldn't be on time if needed. The product they helped create has generated revenue for our company. 

How did Koombea perform from a project management standpoint?

Due to the open source nature of our project, we used GitHub as a tool to communicate product details and give feedback. The team was always very diligent about responding to our input. 

What did you find most impressive about them?

The manager was extremely diligent about keeping us aware of roadblocks. We didn't experience any language barriers, even though they're based in Colombia and English is their second language. Koombea was flexible and very easy to work with. 

Are there any areas they could improve?

No, I can't think of anything. I've worked with several contracting companies and Koombea is the best one by far.

Updated Review

This review was updated on October 10th, 2019, by the client. New content is below.

BACKGROUND

Introduce your business and what you do there.

I’m the product manager at a testing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Koombea?

Koombea has worked on several things within our company, but I’ve worked directly with them on an open source web-based application that helps us manage students’ competencies.

SOLUTION

What was the scope of their involvement? 

We started with this project about three years ago and has had different forms and that kind of thing. But one thing has been really interesting is that other companies have taken different branches or forks of the application that we've developed and done different things with it. 

Since starting this project about three years ago, we’ve watched our product evolve into different forms. What’s interesting is that other companies have taken different parts of the application and customized it to suit their needs.

There was a product that launched in March 2019 that functioned as a national clearinghouse of academic competency frameworks. It was a solution to host federal standards for all 50 states and more.

Even though we didn’t directly contribute to that product, that product wouldn’t be possible without our and Koobea’s work. It’s a slightly modified version of our software. 

The core tech stack was PHP, JavaScript, MySQL, and Docker. We first started the project in Ruby on Rails but decided to change to PHP because there was already an established open source community. Even though PHP wasn’t Koombea’s first choice, they did a good job of reacting to our needs.

What is the team composition? 

I worked with two full-time developers.

How did you come to work with Koombea?

Before my current position, I was working for a startup that already had a relationship with Koombea. Between then and now, I’ve worked with Koombea for at least five years.

How much have you invested with them?

We’ve spent between $1 million—$5 million so far.

What is the status of this engagement?

The main development was actually from June 2016–March 2019. We’re currently on a break as we work to secure more funding, but I’m trying to get Koombea back on more projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The national clearinghouse product is gaining prominence as an interoperable case specification tool that allows organizations to publish via the case API. Several states are now publishing natively through that solution. 

Our organization is also using the base solution as a way to represent competency frameworks in a digital form. Koombea’s work was integral to that.

In terms of their performance, our sprint velocities were usually very good, and the rate of completion was above 85% most of the time. Their development and development forecasts were always accurate, too.

How did Koombea perform from a project management standpoint?

They’ve performed well, especially back in March 2019 when we had to do a major redesign of one of our front pages. 

They were able to get us from mock-up to development to production push within a week. Despite the short turnaround, they understood that it was really important for us to get it done and completed the task, even though they knew we were losing funding for them soon. 

Logistically, we did daily stand-ups and spoke mostly through Slack. They're very communicative—always let me know if there were roadblocks and asked questions at the appropriate times.

What did you find most impressive about them?

They're a little bit more expensive than other offshore consulting companies, but they’re worth it in quality.

Are there any areas they could improve?

No, not that I could say.

Do you have any advice for potential customers?
 
Come in with a clear scope, but be open to their expertise and suggestions.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’ve recommended them to other colleagues who have hired them.

Web Platform Dev for Education Software Company

"Koombea created an incredibly appealing and modern platform."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Dec. 2017 - Ongoing
Project summary: 

Koombea is developing and designing a custom web platform that incorporates a learning management system and professional learning tool. Currently, they’re building out autonomous capacity.

The Reviewer
 
1-10 Employees
 
New York, New York
Co-founder, Education Platform
 
Verified
The Review
Feedback summary: 

User feedback has been overwhelmingly positive. While there were some minor delays, Koombea's ability to get the project back on track is a hallmark of their work. Their consistent communication, responsiveness, and can-do attitude make them a valuable partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there. 

I'm one of the co-founders of an education software company. I lead product development. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Koombea? 

We wanted to create a tool to help us train teachers in 21st-century practices in a way that shifts from traditional to new models of learning and technology.

SOLUTION

What was the scope of their involvement? 

Koombea is developing a web-based platform that is mobile-adaptive but not native. Ruby on Rails is the primary language. We consider the platform to be part learning management system, part professional learning community, and part Cloud Coach marketplace. We launched in August 2018 to our current clients. They continue to work with us on building out features from our backlog. 

What is the team composition? 

Our core team is about six people, including frontend developers and designers. The exact composition varies given whatever sprint we're in. 

How did you come to work with Koombea?

We have a lot of clients in Latin America. We were introduced to Jonathan (CEO, Koombea) by one of our digital media resources in Colombia. We met with Jonathan directly as well as their senior managers and executives to brainstorm. We especially liked that they pushed us to be clear about our value proposition. They challenged us to think if we really needed to build a platform versus providing services.

How much have you invested with them?

We’ve spent about $200,000 to date. 

What is the status of this engagement? 

The project started in December 2017, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Koombea created an incredibly appealing and modern platform. We've gotten really positive responses from our initial users, allowing us to bolster and scale our services. They’re preparing to launch autonomously as the next step forward for the solution. That's going to be a key piece for our ability to scale our work. On the whole, we're so excited about this development. 

How did Koombea perform from a project management standpoint? 

We have a really strong relationship with the Koombea team. They're accessible, responsive, and accountable. That makes them good creative partners. Our current velocity is pretty consistent, and they typically meet our sprint goals. Even when there were some difficulties, they got back on track quickly. They were able to get us to where we needed to be by our launch date, so overall it's been a positive experience. 

I've shared with them specific feedback along the way regarding timing and delivery issues early in the process. We made a bad decision that delayed the project because they didn't provide an accurate estimate at the starting point. We had to recalibrate what version 1.0 was going to look like. Thankfully, their response was strong. They put a senior project manager on the project, and his involvement has been paramount to keeping everything progressing as planned. 

What did you find most impressive about them? 

Their people are so hard-working. The team has a strong work ethic and good personalities. Project management has been outstanding. They're faithful to agile methodology and consistent in running sprints. They've been able to create good communication processes via a shared Slack channel between our teams. They get direct feedback on products from our coaches who work with actual users. 

Are there any areas they could improve? 

Providing accurate estimates is always a challenge but worth continuing to try to improve. It’s obviously not an exact science. They're still trying to figure out how to estimate agile epics. In other words, how do they backward-design a timeline if we know that we have to get from X to Y by a certain date. They're getting better at it, but it's definitely an area that can continue to improve. 

4.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

E-Commerce Dev for Home Improvement Company

“The quality of their work is great.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Nov. 2017 - Ongoing
Project summary: 

Using Ruby on Rails, Koombea migrated an e-commerce site to Shopify Plus. They also created an intermediate platform on the cloud between Shopify and the back office to integrate the transition.

The Reviewer
 
1,001-5,000 Employees
 
Panama City, Panama
CIO, Do It Center
 
Verified
The Review
Feedback summary: 

The transition advocated by Koombea resulted in a massive increase in sales. They exceeded expectations by building a successful and stable platform. The team provides high-quality work accompanied by effective communications.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the innovations manager for a home improvement company with 25 stores in Panama.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Koombea?

We recently launched our e-commerce site. We already had an online store, but it was very basic so we started to talk with Koombea to analyze our options. They suggested that we migrate to Shopify Plus so we decided to start this project with them.

SOLUTION

What was the scope of their involvement?

They used Ruby on Rails for the development. They created an intermediate platform on the cloud between Shopify and our back office to integrate everything.

What is the team composition?

There were around 6–8 people involved, each with different expertise.

How did you come to work with Koombea?

I worked in technology development previously and had worked on the other digital projects. I learned what I needed in a technology partner through my experience so when I started analyzing providers, I was clear on what I wanted. I needed someone who could understand the way we worked and the sense of urgency. What I heard from Koombea made me choose them over other providers.

How much have you invested in them?

This project cost around $50,000–$60,000.

What is the status of this engagement?

The project started at the end of November last year and the project has launched. They are still our partners on this and other projects.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The results were excellent. All our expectations were met. We have the most stable e-commerce platform. We had a huge increase of 700% in sales. We made the right decision.

How did Koombea perform from a project management standpoint?

We used Slack and Trello. The communications were very fluid and efficient.

What did you find most impressive about them?

The quality of their work is great. They are very meticulous. Anytime we had a question, we had a call with the team to clear it up.

Are there any areas they could improve?

They are very oriented to the North American market which makes them sometimes manage the Latin American region the same way as they do North America. Sometimes, this created a bit of cultural shock and some complications. It’s not critical, but it’s a barrier that they could refine with the Latin American market.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

App and Web Dev for Targeted Healthcare Solution

"I got the results I wanted, which was fantastic."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Confidential
 
Mar. 2015 - Mar. 2017
Project summary: 

Koombea developed a HIPAA compliant app and a website targeted for parents/caretakers of babies who end up in the neonatal intensive care unit [NICU]. These were cross-platform and with an easy to use UIUX.

The Reviewer
 
11-50 Employees
 
San Francisco, California
UX Strategy & Design Lead, Healthcare Company
 
Verified
The Review
Feedback summary: 

Both the design and development team got it to a pixel-perfect functionality. Their communication worked well throughout the project and they delivered the expected results. The engagement with the product increased substantially.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I was the UX strategy and design lead for a healthcare company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Koombea?

We needed an app and website developed that targeted parents/caretakers of babies who end up the neonatal intensive care unit [NICU]. As this is a niche, very targeted market, both the app and the website had to be open, cross platform, and as easy to use as possible.

SOLUTION

What was the scope of their involvement?

We had the app distributed to both platforms. We were always thinking about how it was going to play out on Android or iOS.

The parent company decided that the product was good enough, as they were getting the return on investment they wanted, so it stopped being worked on.

What is the team dynamic?

I regularly worked with 5 people but mostly with Luis [Senior Web Designer, Koombea]. We were able to really be efficient, as he’d talk to the developers directly—which to me, is the ideal way to have a designer, to have that embedded conversation—and come back, and we’d have a path decided.

How did you come to work with Koombea?

They were already the trusted vendor when I came in. When we were looking at doing more work, it was a no brainer. They’re HIPAA compliant and they meet the restrictions.

What is the status of this engagement?

We started working together in March 2015 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

One of the projects we worked on at the end was redoing the website to target all the questions a parent/caretaker in that situation might have, like if they had been contacted and wanted more information or were ready to sign up. We focused on those 2 things and made the site responsive. Both the design and development team got it to a pixel-perfect functionality. It was exactly what we wanted it to be. The engagement and registration with our product increased substantially after that.

How did Koombea perform from a project management standpoint?

There was never a language issue, and communication worked very well. We worked with Jira, and I helped write tickets, which I was happy with because I could directly specify things and participate in the QA or user acceptance testing. I got the results I wanted, which was fantastic.

What did you find most impressive about them?

It was the combination of having the designers in conversation and being embedded with the developers. There’s not enough companies that do that and do it well.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I would if the opportunity arose.

Multiple Developments for Cargo Transportation Platform

"They’ve been excellent in their management and are very professional."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
2015 - Ongoing
Project summary: 

Koombea is a strategic partner in the development of a platform for tracking cargo. They’ve been involved since the start with the MVP and have built features such an admin portal and a companion mobile app.

The Reviewer
 
1-10 Employees
 
Bogota, Colombia
Founder, Packen
 
Verified
The Review
Feedback summary: 

Thanks to their involvement, the platform is not only very user-friendly but has also received many recognitions from the Colombian government and was even featured in Google’s Launchpad. They delivered on time and built a great working relationship while showing sincere interest in the platform's success.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Packen, a technology platform that connects the operators within the cargo transportation industry. Communication has always been linear within this ecosystem, but with the available technologies now, we can create real-time communication and transparency for these services by using intermediary tools like the ones that taxi platforms use, which connect drivers and users.

We’re trying to create this community but sometimes there’s a lack of transparency, especially regarding infrastructure, fuel costs, operations, and other informal practices that damage the industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Koombea?

I had the logistics expertise and the financial resources but was lacking a tech partner with the programming knowledge that we needed. I had a clear idea but bringing it to life from a technological perspective while also in a logical and organized way was important for us.

SOLUTION

What was the scope of their involvement?

Koombea has been a strategically important partner since the beginning thanks to their knowledge. We created the whole platform with them, including the minimum viable product and the first version of the product. They’ve been excellent in their management and are very professional.

The platform has 3 main fronts: a cargo generator for service requests, a super admin account for internal platform management, and also the portal that we to give transportation companies along with the mobile app that truck drivers use to interact with every service.

The backend was developed using Ruby on Rails, the Android app was created using Java, and the frontend was done using Angular. For the database, we worked with Node, Potluck, Heroku, and Amazon Web Services.

What is the team dynamic?

Four main developers were assigned to the core team, but several others were involved depending on the phase we were working on. Designers were involved during the design phase and several architectural geniuses were involved during the architecture phase. We also had quality assurance and web specialists at times.

How did you come to work with Koombea?

When I was first looking for companies, I sent 15 requests for proposal around the world—from San Francisco to India—to understand the market. I didn’t find Koombea since their business development and commercial teams were in San Francisco and New York respectively with the development team here in Colombia. Their initial efforts weren’t focused on Latin America because of pricing issues but since the Colombian market has matured, they are now looking at developing more business in the country.

I know another client of theirs that had a good experience working with them, so I reached out. We had a merit matrix to compare vendors and Koombea really stood out from the beginning. I was also looking for great communication and mutual chemistry and they really had that added value, which was essential to us. Ultimately, I chose them because of their knowledge and the trust they instilled in me.

How much have you invested with them?

We have invested between $300,000–$800,000 approximately.

What is the status of this engagement?

We started working in June 2015 and it is an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

A big challenge was to get the user experience right for drivers since it’s a very broad user profile and there’s very limited knowledge on the reality of these drivers in the country. The app had to be very user-friendly, which they accomplished. Their programming knowledge and ability to go step-by-step in a logical way during the coding effort was very valuable.

Their expertise can be seen on the platform and we’ve received several recognitions for it, including one from the Ministry of Telecommunications in Colombia. Google also invited us to participate in their Launchpad, in which they chose 15 entrepreneurs that are innovating in the country.

This year, we won a prize from ProColombia, a government agency that represents exterior commerce and promotes national businesses around the world. They invited us to represent Colombia in the World Mobile Congress in Barcelona, one of the most important mobile technologies fairs. We’ve also been invited to other congresses and universities to present our technology. This was all possible thanks to Koombea’s participation in the project

How did Koombea perform from a project management standpoint?

The project manager followed a Scrum model and used several tools such as Slack, Basecamp, and Dashable. We had daily and weekly calls and everything went really well. They met their deliverables and communication was excellent.

What did you find most impressive about them?

They were not only good people but also good managers and always showed genuine interest in the success of my company. Their knowledge, reach, professionalism and structure were essential but they also displayed a human touch in building a great relationship.

Are there any areas they could improve?

Nothing really comes to mind but there are always areas for improvement. Their code is too advanced and I wasn’t able to find other resources to maintain it, but this isn’t related to the quality of the work.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
    I did get what I paid for but their price is high.
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I’m recommended them a lot.

iOS App Dev for Social Media App Startup

"They did solid work and we've pushed a few updates since then with them."

Quality: 
4.0
Schedule: 
5.0
Cost: 
3.5
Willing to refer: 
4.0
The Project
 
$10,000 to $49,999
 
May. 2017 - Jul. 2017
Project summary: 

Koombea collaborated in the development of an iOS social media aggregator mobile application using accelerometers, radio technologies, and various social media API's.

The Reviewer
 
1-10 Employees
 
Narraganssett, Rhode Island
CEO, Social Media App Startup
 
Verified
The Review
Feedback summary: 

The assigned team did solid work and performed well in terms of communications and meeting all of the proposed deadlines.They showed enthusiasm and curiosity about the project, making it a better overall experience. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there

I'm the chief executive officer of Tap technologies Incorporated which is a start-up technology company with a sole mobile app product that's a social media aggregator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Koombea?

They were the primary developers for the iOS version of our application.

SOLUTION

What was the scope of their involvement?

For this iOS mobile application development collaboration, they work with accelerometers, some radio technologies, various social media API.

What is the team dynamic? 

I think there was one full-time developer and then one part-time web developer and a part-time graphic designer. And then also a product manager who was not working full-time but worked a great deal on the project.

How did you come to work with Koombea?

I actually was not on the team when that decision was made so I can't speak to the actual process of finding them but I joined the team at the same time they did. My understanding is that we just wanted to release the app quickly and that was the best way to get it done in time to outsource it.

How much have you invested with Koombea?

The project was in the range of $10,000 to $50,000. 

What is the status of this engagement?

May 2017 and it was completed in July 2017. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They did solid work and we've pushed a few updates since then with them. We have an internal development team now we sort of transitioned away from outsourcing and we've pushed a few development updates for improvements and to tailor it more to what we were looking for towards the end. For the most part, they did a good job.

How did Koombea perform from a project management standpoint?

They performed well in terms of communications and meeting deadlines. They used Trello and they used their own Invision boards for the UI work. It was good. We use Slack to communicate. I don't know if they use that internally to manage the project but that was a good platform to use to communicate.

What did you find most impressive about Koombea?

They were very enthusiastic about the project. They would often ask details about it because of curiosity and showed excitement about it, which made it more fun to work with them.

Are there any areas Koombea could improve?

I mean there were a few bugs throughout that we had to identify ourselves as opposed to them identifying them. Their strategy was to basically finish the build almost every day, which meant that a lot of times there were bugs. Maybe spreading the builds out some more to optimize the flow of it and not spend as much time communicating. It's not a huge issue but they probably could have reduced a few hours that way.

4.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They met all the deadlines they proposed. So it was awesome.
  • 3.5 Cost
    Value / within estimates
    We did have to spend some internal development hours as well in order to get the project ready. But overall it was valuable.
  • 4.0 Quality
    Service & deliverables
    They were very accommodating and they communicate well with us.
  • 4.0 NPS
    Willing to refer
    I would refer them.

App Dev for Music Education Company

"They do very good work, are very conscientious, and want to develop the best product they can for their customers."

Quality: 
4.5
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
Project summary: 

Koombea developed iOS and Android music education apps that present rich content with high-resolution video, audio and music notations to its users. 

The Reviewer
 
1-10 Employees
 
New York, New York
Robert Wallis
Owner, Drum Guru / Bass Guru
 
Verified
The Review
Feedback summary: 

At a time when the project was unique, they were very open to ideas. Koombea was able to solve any issues or challenges that would arise with compatibility or iOS upgrades. They were very personable, good to work with, and very professional.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there

I have two different brand names that use the same developed app, called Drum Guru and Bass Guru. I am the founder and president of both companies. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Koombea?

The apps are basically teaching devices that present video or audio and music notations. Back when we started it was probably five or six years ago. The sizes of files were a problem. Internet speeds were a lot slower than they are now. We were delivering in an app probably half an hour of high-resolution video. It was a challenge to be able to present that and with confidence, that it would work globally, and in places with either slow internet or a lot of congestion during times of the day. We did a very good job at kind of figuring out a way to deliver all of the content because it was a very rich content app.

SOLUTION

What was the scope of their involvement?

They worked with MP audio files and MP5 files for video at that point. For Drum Guru, we started out with both, iOS and Android. We dropped Drum Guru’s Android version probably a year ago. Bass Guru was and remains only iOS.

What is the team dynamic?

I had basically two or three main contact people that were involved. The development took quite a long time. There was one main developer. I'm going back I would say five plus years. Then that person changed and I had one main contact person who is still there and still my main contact at Koombea.

How did you come to work with Koombea?

Somebody I knew had done a vocal instruction app similar to what I wanted to do. It was a little more complex with music notations and so forth, but I'd met this person and he was very pleased and showed me the work Koombea did. It looked very good at a time when I was on the market looking for a developer and he recommended me to them. We started speaking and kind of hit it off and we went from there.

How much have you invested with Koombea?

Over $100,000. There's been a number of modifications over the past five years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While working with them, they were very open to ideas, at a time when we were doing something that was very unique. There were definitely some challenges which they were able to solve and going forward, once the app was out, we were able to solve issues that came up with any compatibility problems and upgrades to iOS. They always were right there. We would troubleshoot in advance any issues that would arise every time Apple decided to change their operating system. They are very good people to work with.

How did Koombea perform from a project management standpoint?

They used a system that was in place and you needed to check back with them again. Once we built the main body of the app, the engine, all the modifications we've done since then, such as updates and upgrades have all been small. So I don't know that there was a magic system in place for those, but definitely, in the beginning, there was.

What did you find most impressive about Koombea?

They were very personable, good to work with, and very professional. There was never an issue of time zone changes or language issues or communications. Jonathan, the CEO is a very bright and innovative young man. I would recommend them to anybody in the future. I think they do very good work, are very conscientious and want to develop the best product they can for their customers.

Are there any areas Koombea could improve?

Not really and that it's why I continue to work with them when I need upgrades. And if I had a new app to build I would definitely go and I would start with them.

5.0
Overall Score I wish them good luck. They're good people and they have a good team. I hope things go well for their future.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    I'm thinking way back a number of years and there were sometimes a few of the deadlines would slip.
  • 5.0 Cost
    Value / within estimates
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
    I have already recommended them.

Site, Logo, & Packaging Redesign for Watch Strap Company

"The team is very talented and easy to work with."

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. - Dec. 2016
Project summary: 

Koombea redesigned a watch strap manufacturer's corporate site in addition to other branding elements (e.g., packaging, logo). 

The Reviewer
 
1-10 Employees
 
San Francisco, California
Matthew Southern
Founder, Southern Straps
 
Verified
The Review
Feedback summary: 

Internal stakeholders have received Koombea's beautiful site and logo well. The team follows a comprehensive workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the founder of Southern Straps, a company that manufactures watch straps for a range of wearable devices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Koombea?

Koombea worked with us on redesigning our site, packaging and logo.

What were your goals for this project?

Site redesign as well as branding evolution.

SOLUTION

How did you select this vendor?

Jonathan and I met as Jonathan was a customer of Southern Straps.

Describe the project and the services they provided in detail.

Koombea redesigned our site, logo and packaging.

What was the team composition?

Engineering and design.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Koombea built Southern Straps a beautiful site and really cool logo.

How was project management arranged and how effective was it?

Comprehensive.

What did you find most impressive about this company?

The team is very talented and easy to work with.

Are there any areas for improvement?

Nope!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
Verification

Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

Verification Level
Gold
VERIFIED
Business Entity
Status
Active
Jurisdiction of Formation
Delaware
ID
4376236
Date of Formation
Jun 22, 2007
Payment & Legal Filings
Bankruptcy
No
Tax Lien Filings
0
Judgement Filings
0
Collections Count
0
Last Updated
Sep 5, 2019
Client Reviews
VERIFIED CLIENT REVIEWS
10
OVERALL REVIEW RATING
4.8
Source
Clutch
LAST UPDATED
November 8, 2019