Web & Mobile App Development for E-Commerce Company
- Custom Software Development Mobile App Development Web Development
- $50,000 to $199,999
- Aug. 2023 - Jan. 2024
- Quality
- 5.0
- Schedule
- 5.0
- Cost
- 5.0
- Willing to Refer
- 5.0
"Kodexo Labs' approach to managing the project was instrumental in achieving our objectives on schedule and within budget, reflecting their commitment to client satisfaction and project excellence."
- eCommerce
- London, England
- 51-200 Employees
- Online Review
- Verified
Kodexo Labs developed a mobile app for iOS and Android for an e-commerce company. They also designed and developed a website and integrated a custom analytics dashboard into the client's ERP system.
Kodexo Labs' efforts boosted the client's user downloads, improved site load times, traffic, and conversion rates, and fostered data-driven decisions, revenue growth, and customer base expansion. The team delivered on time and employed a straightforward approach, allowing for a productive project.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive of Glamly
Describe what your company does in a single sentence.
Glamly is an e-commerce store. We have a tendency to exchange a large vary of items. edition and style inspiration from international streets square measure the key ideas to know the aesthetics of this complete.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Kodexo Labs to accomplish?
- To build a Mobile Application
- To tweak our existing ERP system to further enhance the analytics
SOLUTION
How did you find Kodexo Labs?
Online Search
Why did you select Kodexo Labs over others?
- Close to my geographic location
- Pricing fit our budget
- Good value for cost
- Company values aligned
How many teammates from Kodexo Labs were assigned to this project?
13
Describe the scope of work in detail. Please include a summary of key deliverables.
Glamly, an ecommerce store specializing in luxury bags, watches, and other high-end accessories, embarked on a project to enhance our digital presence and operational efficiency. We entrusted Kodexo Labs to help us with our objectives recently and are really satisfied with the type of work they do. The objective of our projects was as follows:
- Develop a Mobile Application: To provide our customers with a convenient, on-the-go shopping experience. The app needed to be intuitive, visually appealing, and feature-rich, allowing users to browse, search, and purchase products easily. Revamp the Website: To redesign our existing website with a fresh, modern look and improved user experience. The goal was to ensure the website is responsive, fast-loading, and easy to navigate, aligning with our luxury brand image.
- Enhance the ERP System for Better Analytics: To modify our existing Enterprise Resource Planning (ERP) system to produce more detailed and actionable analytics. This involved tweaking the system to track and analyze customer behavior, sales trends, and inventory management more effectively.
The deliverables which Kodexo Labs promised, and skillfully delivered were as follows:
- Mobile Application: A cross-platform mobile app compatible with both iOS and Android devices. Features include product browsing, search functionality, secure payment gateway integration, and user account management. Push notifications for promotions, new arrivals, and order updates.
- Website: A fully responsive design that provides an optimal viewing experience across various devices and screen sizes. Enhanced product pages with high-quality images, detailed descriptions, and customer reviews. Improved site navigation and search capabilities, making it easier for customers to find what they're looking for.
- ERP System Enhancement: Customized analytics dashboard to provide insights into sales performance, customer engagement, and inventory levels. Automation of reporting for real-time decision-making. Integration of customer feedback mechanisms to gather insights directly within the ERP system.
To conclude it all, this project with Kodexo Labs represents a significant step forward for Glamly in our mission to redefine luxury shopping through technology. By focusing on both the customer-facing and operational aspects of our business, we aim to not only meet but exceed the expectations of our discerning clientele.
Kodexo Labs has been instrumental in bringing our vision to life, demonstrating professionalism, creativity, and technical expertise throughout the project. We look forward to the positive impact these developments will have on our brand and our customers. We can wholeheartedly recommend Kodexo Labs to anyone on basis of our delightful experience with them!
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The measurable outcomes from the project with Kodexo Labs that demonstrate progress and success include:
- Mobile Application Launch: The successful launch of the Glamly mobile app on Android platform.
- User Downloads: Achieved 7,000+ downloads within the first three months of launch. Although we decided recently to bring the application down temporarily due to internal change in strategies and plans. We will surely ask Kodexo Labs to make the application live again once we are done with the iOS application for the store as well.
- Website Revamp and Performance:
- Improved Load Times: Website load time reduced greatly, enhancing user experience.
- Increased Traffic: A 37% increase in website visitors post-launch.
- Conversion Rate: An uplift in conversion rate by 12%, indicating more effective customer journeys and checkout processes.
- Custom ERP Analytics Enhancement:
- Data-Driven Decisions: Enhanced ERP analytics resulted in a massive improvements in inventory turnover, indicating more efficient stock management.
- Sales Insights: Advanced sales analytics tools led to identifying top-performing products and categories, increasing sales by significant percentage, I am unable to reveal the exact figures due to company policy.
- Revenue Growth: The combined effect of the mobile app, improved website, and ERP enhancements contributed to an overall significant revenue increase within six months post-implementation.
- Customer Base Expansion: The new digital platforms helped expand the customer base by 23%, including entering 2 new markets.
These outcomes signify the project's success in not only elevating Glamly's digital presence but also in enhancing operational efficiencies and driving business growth. The collaboration with Kodexo Labs has laid a robust foundation for continued innovation and customer satisfaction in the luxury ecommerce space.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Kodexo Labs demonstrated exceptional project management throughout our collaboration. They consistently delivered milestones on time, adhering closely to the agreed-upon timeline without compromising quality. Their team was highly responsive to our needs, adapting to changes and incorporating feedback with agility and professionalism. Communication was a strong point; they kept us informed at every stage, ensuring transparency and building trust.
Kodexo Labs used a straightforward approach to project management, employing tools and methods that facilitated smooth collaboration between our teams. Their responsiveness to our inquiries and openness to dialogue contributed significantly to the project's success, making the entire process seamless and efficient. Overall, Kodexo Labs' approach to managing the project was instrumental in achieving our objectives on schedule and within budget, reflecting their commitment to client satisfaction and project excellence.
What was your primary form of communication with Kodexo Labs?
- Virtual Meeting
- Email or Messaging App
What did you find most impressive or unique about this company?
Their transparency, fixed budget and sincerity to the project, as if their own company's growth depends upon our project made us feel at multiple times as if we held more priority more than any of their existing clients. This all contributed to a very delightful and smooth experience with them.
Are there any areas for improvement or something Kodexo Labs could have done differently?
Not much can be said about improving their professionalism and the quality of work. Although we would likethem to shorten the overall time taking for the project. We would like to point this out that they go above and beyond to deliver on the promised time always! We would just like for them to make the project timeline a bit shorter on our next project together hopefully.
RATINGS
-
Quality
5.0Service & Deliverables
"They delivered what they promised, even better than what we initially envisioned"
-
Schedule
5.0On time / deadlines
"They are always adamant on their promised timelines, like every professional should always be!"
-
Cost
5.0Value / within estimates
"We surveyed the market before deciding to go with Kodexo Labs, we found their pricing structure quite within our budget, while being a tad bit below the market standard quotations we received initially."
-
Willing to Refer
5.0NPS
"We can endorse Kodexo Labs for anyone who wishes to work with someone they can entrust the future of their business to.