What evidence can you share that demonstrates the impact of the engagement?
Our office staff and clients all really like the site. It’s clean and easy to navigate.
How did Kobe Digital perform from a project management standpoint?
They let us have a lot of input into what they built. The whole process was interactive, but they managed the bulk of the work.
We communicated via text message, emails, phone calls, and some face-to-face meetings.
What did you find most impressive about them?
They not only know their craft, but they also love their work and know how to make their clients happy. They’re always willing to work with any crazy idea we came up with, but they also let us know what they don’t think will work. They’re incredibly responsive; I can text the project manager on a Sunday night, and he’ll reply right back.
Are there any areas they could improve?
Some of the team members aren’t native English speakers, so the Spanish translation was a little difficult.
The site they built is easy to navigate and incorporates all the requested features. They hit some difficulties in the translation process, but everything ended well. Their expertise and love of the work result in a continued contract.