KOALA42

Please describe your company and your position there.

CPO at Benefit Plus. We are the largest provider of employee benefits in the Czech Republic and Slovakia.

For what projects/services did your company hire KOALA42, and what were your goals?

We were in need of a company that could assist us in the creation of a user-friendly web application, as well as the migration of all of our services to a new technology stack. After careful consideration, we decided to hire Koala 42.

They were brought on board during the early stages of the project to provide design and analysis services, and were responsible for the overall development of the web app. As the project progressed, Koala 42 continued to provide support and maintenance services on a partial basis.

How did you select this vendor and what were the deciding factors?

We sought partners with a proven track record in mobile and web development, specifically in successful system integration, with a focus on speed, quality, and reliability. Trustworthiness was a key factor in our decision making process as we needed to ensure we could rely on our partner. Additionally, we took into account the overall cost of the solution.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Koala 42 utilizes a highly structured delivery approach that incorporates agile standards and proven methods. We found it easy to establish clear principles of cooperation for each stage of the delivery process, starting with design, then moving onto the build and any changes that arise during that process, and finally the QA and delivery stage. This approach is in line with agile methodology and is facilitated through a sprint team setup that involves both Koala 42 and our internal teams.

How many people from the vendor's team worked with you, and what were their positions?

Koala42 were able to provide all the roles that were crucial for the project, specifically:

• Project Manager
• Tech Team Leader
• QA
• Frontend and Backend team

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Though the Web App is still in the development stage, we are extremely satisfied with its current DEV performance.

Describe their project management style, including communication tools and timeliness.

The project is running based on Agile principles an by the book.

What did you find most impressive or unique about this company?

We were highly impressed with the dedication and commitment that the team at Koala 42 brings to their work. Their professional demeanor, reliability, and trustworthiness are all qualities that make a positive impression on us. The team is collaborative, willing to listen, and a pleasure to work with and we found that our values align well with theirs.

Are there any areas for improvement or something they could have done differently?

Nope.

Please describe your company and your position there.

Owner & Managing director

For what projects/services did your company hire KOALA42?

We commissioned KOALA42 to develop an internal database for the administration of holiday tours.

How did you select this vendor and what were the deciding factors?

First of all, they came with a good recommendation. The second reason was that in all our coversations, they were very efficient and to-the-point, but still approachable.

Describe the project in detail and walk through the stages of the project.

Our cooperation relied on regular online or face-to-face meetings over the course of three months. The goal was to map our requirements and then lay out a possible solution.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with KOALA42’s Software Architect and Co-founder.

Can you share any outcomes from the project that demonstrate progress or success?

We changed the way we thought about building a new database, which gave us a significant speed boost, helped us automate processes and minimize potential error rates. Ironically, this different mindset also means we’ll have a lower need of an IT dpt. in the future.

How effective was the workflow between your team and theirs?

Apart from commonly used communication tools, I appreciated the option to review and comment on work in progress online. This made it easy to include my colleagues in the development process – they could supervise the outcome without having to attend the related meetings.

What did you find most impressive or unique about this company?

I think the biggest asset KOALA42 has is that they know how to balance empathy and efficiency in their communication.

Are there any areas for improvement or something they could have done differently?

Nothing comes to mind right now.

Please describe your company and your position there.

Our company is focused to state new products on market. We are preparing background for research, analyze, development and staging new products from different areas of life. I'm CTO and one of the founders.

For what projects/services did your company hire KOALA42, and what were your goals?

We had try to find development team for our main mobile app. Our needed was a chat function prepared as a cloud service and made our website work like a native iOS and Android app. We had need help with graphics, UX, server settings and complete service with app start.

How did you select this vendor and what were the deciding factors?

After previous experiencies we tried to find a firm with recommendation from one of our business partners. We found 2 firms and after personal meeting we decided for this vendor. One of our deciding factors was style of work - we need agile team with every week meetings and continuosly delivering small goals.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had two meetings about our goals and after that we delivered our fireframes and decided with development team which type of technology will be used. After that it takes about two weeks for preparing graphics, UX and cloud services like Firebase on Google Cloud. Next one month team worked on solution for chat functionality and few weeks for preparing our website as an iOS and Android mobile app.

How many resources from the vendor's team worked with you, and what were their positions?

We had contact with one project manager and with chief of development. On some meetings we sometimes met other members of the team - like graphic designer, software engineer etc.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After previous experience we was suprised with speed of development. They met the deadlines and our apps was released as they promised. Now we can focus on marketing to promote our mobile apps.

Describe their project management style, including communication tools and timeliness.

From start we used every week meetings (status reports) with the project manager and the chief of development. Meetings was made online through Google Meet and sometimes face to face. Every week we had feedback and we knew about any problem as soon as possible. They deliver on time and for us it was one of their main advantages.

What did you find most impressive or unique about this company?

For me, the team's enthusiasm and on-time delivery were impressive. Mobile app works great and the team was prepared for next expanding of the app. I like every week meetings, because we can see the progress constantly.

Are there any areas for improvement or something they could have done differently?

Just now I didn't find any.

Please describe your company and your position there.

I am the manager of forwarding company. We look for and offer ideal transport options for our customers.

For what projects/services did your company hire Koala 42, and what were your goals?

Previously we only worked in excel. That was slow and mainly prone to errors. We wanted Koala 42 to build us a cloud-based order management application. Already at the beginning of the cooperation, we knew that in the future we would like to add more functions to the application

How did you select this vendor and what were the deciding factors?

We were looking for a company that can work according to the assignment, which can change over time. And we have found this by Koala 42.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

In the beginning it was every two weeks, now it's weekly, that we have a meeting to discuss. We discuss what we need next in the application and what new things have been already uploaded.

How many people from the vendor's team worked with you, and what were their positions?

as far as work is concerned, we are talking with the project manager. Regarding the terms we are negotiating with the company owners. A project manager is our main point of contact throughout the process. There are also developers working behind the scenes

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are at least three times faster with order processing. It allows us to take on more orders with the same number of employees. Thanks to the features of the application, we offer to our customers transport options with which they are almost 100% satisfied.

Describe their project management style, including communication tools and timeliness.

We have weekly meetings with project manager. We use google meet for this meetings. We always discuss what has been done and what needs to be done next. If something goes wrong and it needs to be solved quickly, we call the project manager immediately by phone. Koala 42 team then makes immediate corrections.

What did you find most impressive or unique about this company?

Their personal approach and useful communication are impeccable.

Are there any areas for improvement or something they could have done differently?

I think not.Tthe work done towards us is absolutely fine.

Please describe your company and your position there.

I'm one of two company owners. Company is providing monitoring technologies in waste management and environmental solutions.

For what projects/services did your company hire KOALA42, and what were your goals?

We were finding the company for complete software solutions like web services and mobile apps from scratch.

How did you select this vendor and what were the deciding factors?

We were looking for company with creative young people which have futuristic view at the problem because we have to be always minimum two steps forward from our competitors. We decided for Koala42 from many companies and we're happy with our decision. They are better than we expected.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We built a completely new web platform from the ground up. This platform uses data in combination with our and third-party resources. And for all that, we made a superstructure in the form of a mobile application for Android and Apple. I emphasize that the application displays data at the level of individual users. And to top it all off, they have an above-average design. They even come up with ideas that we haven't even thought of ourselves.

How many people from the vendor's team worked with you, and what were their positions?

We are in touch with two people and one manager. They always try to do their best and stick to deadlines. They are helpful when we need them. If anything happens they contact us immediately and we always solve the problem together. When we need, they try to assign more people to the project when we have to speed up the project.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Unfortunately, I can't now, we are in the approval process from apple store and google play. In the course of a few weeks, I can give a more detailed updated assessment.

Describe their project management style, including communication tools and timeliness.

We communicate with the project manager and sometimes directly with the developers when something needs to be clarified and we are pressed for time. We agreed on weekly video calls, which they always kept.

What did you find most impressive or unique about this company?

Unique design proposal. Unexpectedly good problem solving.

Are there any areas for improvement or something they could have done differently?

Since we got to know them as a young, smaller company at that time, there was missing project manager. But we accepted about all that. But now the team has grown and everything is as it should be.

Please describe your company and your position there.

We are marketplace for online therapy services for B2C2B.

For what projects/services did your company hire Koala 42, and what were your goals?

Redesign of our current website with intention to increase conversion, make it more UX/UI friendly.

How did you select this vendor and what were the deciding factors?

We interviewed a couple of companies in the space and upon discussion with Koala42, their references and discussion how to approach the problem, we have chosen them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Kick-off meeting:

• Defining the objectives.
• Weekly sprints and syncs.

Deliverables:

• New graphic layout

Technologies used:

• React
• NodeJS
• SSR GraphQL
• PostgreSQL Docker
• Kubernetes GCP

How many people from the vendor's team worked with you, and what were their positions?

A project manager 1 front end developer 1 UX designer

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Clients appreciated the clear visual and smoother customer flow on the website.

Describe their project management style, including communication tools and timeliness.

Daily standups. Communication mainly via Slack, Clickup.

What did you find most impressive or unique about this company?

They are very professional, flexible and approachable. Thus gaining our trust in very short time.

Are there any areas for improvement or something they could have done differently?

They are pretty busy so adding another dev to the project was rather difficult, but in the end they managed.

Please describe your company and your position there.

Ecomtrack is helping e-commerce stores get accurate data so they can scale their stores with certainty and fast. My position is of Founder and CEO.

For what projects/services did your company hire Koala 42, and what were your goals?

My goal was to develop a SaaS solution to tackle the problem with inaccurate ads tracking for e-commerce stores. This included, website development, app development, cloud solution, and everything around it.

How did you select this vendor and what were the deciding factors?

Based on referral - track record, trust, communication.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Not sure.

How many people from the vendor's team worked with you, and what were their positions?

Around 7 people - from UX designers to front end and back end developers.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Ecomtrack now serves 100s of ecommerce stores from all around the world.

Describe their project management style, including communication tools and timeliness.

Very swift communication. Professional and friendly attitude.

What did you find most impressive or unique about this company?

Their commitment to excellence was impressive.

Are there any areas for improvement or something they could have done differently?

Not really.