Your Trusted SEO Partner

You need results. You don’t have time to waste. Your prospects and customers are looking for you and you need to be found.

This is what we do (and more) for you. It sets us apart from the rest. Our team strives to become an integral extension of your team providing direction for or making the optimizations for you that will drive short- and long-term results.

The Know Agency team is flexible and will craft a solution that’s right for you. From SEO best practices to white hat tactics to SEO training to keyword analysis and not to mention digital marketing activities (if needed) – you get it all and you get to succeed.

Thanks to our relationship with BrightEdge and other industry-leading tools we have access to the best-in-class technology and expertise to ensure your business is found online.

 
$5,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2010
Show all +
Forsyth, GA
headquarters
  • Forsyth, GA 31029
    United States

Reviews

Sort by

Search Assessment for Business Software Co

"Know Agency is enthusiastic and knowledgeable about search."

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
July 2018 - Aug. 2018
Project summary: 

Know Agency aggregated and analyzed search data to assess the efficacy of digital content across the buyer’s journey. The team also examined the effectiveness of keyword strategies in relation to search intent.

The Reviewer
 
5,001-10,000 Employees
 
San Jose, California
Sue Bowman
Sr. Director, Digital Marketing, CA Technologies
 
Verified
The Review
Feedback summary: 

Know Agency built a comprehensive dataset to guide the development of content strategies to support the customer research process. With valuable insight, they supported cross-functional improvements to the buyer’s experience. The team also followed a fool-proof method in prioritizing work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

My role as Sr. Director Digital Marketing of a global IT company was to set digital strategy across web properties, aligned with company, product and demand generation goals.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Know Agency?

Know Agency was our agency of record for organic search. This particular project evaluated the current state buyer’s journey for our products and services using search as the linchpin.

What were your goals for this project?

Know Agency was contracted to evaluate content efficacy and gaps across the buyer’s journey for six major product categories.

SOLUTION

How did you select this vendor?

Know Agency was already in place as our trusted SEO partner. This project was a natural extension of the work they were doing. However, there was some competition for the project since because demand gen teams were using a separate set of vendors. Know Agency simply knew search better, and had the knowledge to aggregate and analyze the data to discover opportunities.

Describe the project in detail.

Know Agency was asked to look across CA Technologies’ total set of paid and organic keywords to determine buyer’s journey stage, rankings, content fit based on search intent, and page/offer effectiveness. This exercise helped CA point out gaps in content, and opportunities to improve conversions based on industry benchmarks. Since this project was in partnership with demand gen teams, Know Agency helped prioritize work to be done based on impact to lead pipeline. This exercise also helped to develop search ROI models. Very innovative search work!

What was the team composition?

Digital marketing (digital and content strategy) was the primary partner with Know Agency, however, field and integrated marketing teams, and later product marketing team were partners in this exercise as well.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Partnering with Know Agency allowed CA Technologies to look across paid and organic search data with the objective of building complementary, holistic search program. While at the same time, the project provided actionable insights to help product, demand and digital teams work together to improve prospective buyer’s experience when researching CA’s or similar products and services. In the end, we had a valuable tool that lived on because the data set was so comprehensive.

How effective was the workflow between your team and theirs?

Know Agency was already set up as an extension of the digital marketing team, so the workflow was seamless. I didn’t need to make the people connections with Know Agency because the groundwork for that was already in place.

What did you find most impressive about this company?

Know Agency is enthusiastic and knowledgeable about search. Every aspect is data driven which makes prioritization and planning an easy task.

Are there any areas for improvement?

It’s well worth the time to ensure Know Agency is versed in your company’s products and services. It makes such a difference when partnering for the long-term. I’m so glad we invested that time in this agency!

5.0
Overall Score The Know Agency team is a true business partner!
  • 5.0 Scheduling
    ON TIME / DEADLINES
    Know Agency already had the contacts within my company, so scheduling was easy.
  • 4.5 Cost
    Value / within estimates
    Know Agency worked with us on the budget. Even when the project scope grew (slightly), Know Agency continued to work within our fixed budget.
  • 5.0 Quality
    Service & deliverables
    Attention to detail is top-notch. I spot-checked along the way and everything was precise and accurate.
  • 5.0 NPS
    Willing to refer
    No hesitation to refer Know Agency, in fact I already have!

Digital Marketing for a Laboratory Equipment Supplier

“They’ve had a highly positive impact on our digital marketing campaigns and successes.”

Quality: 
4.5
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$200,000 to $999,999
 
Jan. 2014 - Ongoing
Project summary: 

Know Agency manages web dev and digital marketing, working on PPC, SEO, and conversion optimization. They write content for the website and also manage social media marketing, mainly for Facebook and LinkedIn.

The Reviewer
 
New Jersey, United States
Robert Sandor
President and Co-Founder, Tovatech
 
Verified
The Review
Feedback summary: 

Unlike many other agencies, Know Agency gives honest feedback and is willing to push back to provide better services and improve the partnership. They stay current on best practices within their field and are well-organized. They communicate regularly and provide metric reports.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a co-owner of Tovatech, a distribution company for scientific equipment.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Know Agency?

We wanted to switch marketing agencies.

SOLUTION

What was the scope of their involvement?

Know Agency’s primary responsibilities are web development and our digital marketing strategy. Our site is on WordPress, and they create content, such as blog posts. They take care of our PPC, content marketing, and everything related to digital marketing. We have a Facebook and LinkedIn presence, which they manage. The team also works on conversion optimization.

What is the team composition?

We have two main points of contact, and they frequently hire third-party consultants, as well.

How did you come to work with Know Agency?

I know one of the owners.

How much have you invested with them?

We’ve spent about $600,000.

What is the status of this engagement?

We partnered in January 2014, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve had a highly positive impact on our digital marketing campaigns and successes.

How did Know Agency perform from a project management standpoint?

The team is timely and organized. We talk once or twice a week, mainly using Skype. They also provide regular metric updates, which we appreciate.

What did you find most impressive about them?

They’re up to date on cutting edge SEO practices, especially with Google. I enjoy working with the owner because he gives clear and honest answers instead of just telling us what he thinks we want to hear. He’s a smart person who tells us his opinion, which makes it much more productive and enjoyable to work with him.

Are there any areas they could improve?

I don’t see how they could improve. Relative to what I’m willing to pay, I'm satisfied with their work.

Do you have any advice for future clients of theirs?

Understand your own needs before you engage with them.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.0 Cost
    Value / within estimates
    They’re a fair cost.
  • 4.5 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer